Mr Antenna

Daniel spoke to me about the issue and went on to the roof then we went in and confirmed a new booster was required gave me a quote that was excepted and he then completed the installation and recalibrated the tv excellent service Show reply

on time, job done! very quick, all good, very happy, Show reply

I feel confident in letting Ninos do the work as he appears to know what he is doing and he is so polite and friendly - great worker Show reply

excellent service from initial call to work being completed by an experienced technician. Was kept well informed all the way. Very pleased end result & will definitely reuse & recommend their services. Show reply

I absolutely have no problem recommending Lee from Mr Antenna. He is always very helpful. I am however very disappointed with Mr Antenna’s customer service employees. I had a call on Friday night asking me if I want to take up the quote I was given. I informed the lady that I did not want to take up the offer. Today while I was at work I… Read more ·  1

received 3 phone calls one straight after each other. Then on my break I rang the number to see who it was and hung up. Then they rang me back twice again straight after each other. I find this I to be very inappropriate and very excessive as I thought someone I know was in trouble and I can’t use my phone at work so this had me worried for sometime. You need to change how you contact people. Either do it via email or 1 phone call, if there is no answer leave a message and stop hounding people. Also if people don’t answer you it usually means they aren’t interested in what you have offered. I have always love Mr Antenna but this has made me quite disappointed with your company now.

Called for a review of what I needed. Received call back that the Tech person would be on site Thursday. The day before the techie called me explaining that he was not able to make it Thursday. I asked when and was given to believe it might be Friday or whenever. He called Friday saying he was at my place. Since he had not confirmed the Friday… Read more

availability I was out. But rushed home. He could not check the Antenna due to an eye problem. Tested the floor connection and Foxtel connection and I was advised to buy a new aeriel cord for the floor to the foxtel. Tried explain that the connection was lose at the back but he insisted the cord needed to be replaced. The cord I had was 10mnths old. But I did what he had asked. Got a smaller one and threw away the long cord I did have. Didn't change anything. I then contacted Mr Antenna again then received a quote for the installation of the Antenna and wiring and new connection to wall. He did not check my antenna? And had stated that the connection comming through from the Antenna was good. Then advises me to use the old cord to the TV. It had gone. Out of pocket. Not happy with service and contact.

Provided great service without the up-sell! – Had a twenty year old antenna that was increasingly falling into disrepair due to the ravages of time and birds who wanted to sit on it and knock the elements off. Reception in our family room was still (mostly) fine but the reception had become so bad in our spare room, some channels were now completely unwatchable. Whilst technically competent… Read more

at replacing the antenna myself, my wife has now deemed me of an age where I am banned from scaling our roof for any repairs above the gutter line. Therefore, found myself looking online for a suitable organisation to do this job. Came across good reviews for Mr Antenna so decided to give them a try. The booking for a quote was made by phone and a technician arrived promptly at the designated time. The tech listened to what I had to say were my issues and quoted on what he felt would be the best replacement for my situation. While he pointed out a larger (and more expensive) antenna, he felt the lesser one would be more than sufficient for my needs ...and this is what really impressed me. At no stage was there an attempt to up sell me on products or services. I was told we’d start with the antenna and see how that went. Only then would a decision be made regarding the necessity for re-cabling and other expenses.

After receiving the quote (which I felt was reasonable) a booking was made for two days ahead. Again, the tech arrived at the designated time and quickly and efficiently installed the new antenna. A new splitter box was also installed however I was still only charged the quoted price. Tech waited while I checked reception in our two rooms and to make sure I was happy with the result … which I certainly was. All channels were now being perfectly received in both rooms.

In my dealings with Mr Antenna through this particular technician, I found them highly professional and would have no issue using them again or recommending them to others.

We had bad pixilation on the TV, after checking the current cabling all seems OK. Called Mr Antenna and Peter came and checked the existing installation and did the appropriate measurements showing the signal strength low at the TV connection and aerial connection. The existing aerial was about 15 years old. The final solution was new aerial… Read more ·  1

giving vastly improved signal strength, no more pixilation. Peter was professional and courteous, very happy with his work

Amazing service, couldn’t be happier. Stuart arrived at the scheduled time and completed everything so quick. Will definitely use Mr Antenna again if that’s the level of service! Show reply

Jeff spent a considerable amount of time finding our tv problem. It was not straightforward. He ended up finding a splitter that was working intermittently. He replaced that and fitted a booster to antenna. He went above and beyond, thanks Jeff. Show reply

Nice guy but absolute rip off. Overcharged by at least 150% for an antenna install. I was under the impression it was a lot more work than it actually was. As they were in my house for a supposed free quote that they then told me they were going to charge me for, I felt pressured into accepting and getting the work done. All I can say is I feel… Read more

completely ripped off after subsequent research. Dont make the same mistake I did. I will never use Mr Antenna again. When they called for feedback a couple of hours later I gave them this feedback and they really diddnt seem to care that they were grossly ripping people off. Given their responses to other reviews ive read im expecting them to hide behind their policies and avoid changing towards doing the right thing.

Quoted $550 for 85 inch TV install .. all cabling was completed and had own bracket. Paid $300 in the end and only agreed to get it done. Out the way. Go local like I should have done

A replacement antenna worked well for a while. After a year it started failing again, loss of signal often. But to top it off, it doesnt matter how many times I unsubscibe from their persistant, almost weekly SPAM emails, about 6 months later they just add you again. There are sooo many emails, how many faulty antennas do they expect me to buy in… Read more

a month, my roof would be covered in them. Another thing worth noting, around when it started failing again, they emailed saying winter is approaching and its the time your antennas will most likely fail....hmmmm. Makes me wonder.

Over the last few months had trouble with pixelating on channel 3, 7, and sometimes 9. John had a booster fitted and mounted a new aerial at the other end of the house roof. Show reply

How good is it to have a tradesman who is not only efficient, he is polite, friendly and knowledgeable Purchased a new 75” Samsung tv to replace a wall mounted 55” set and was recommended to Mr Antenna by a friend. To my surprise I called at 10am and was told that the installer would be here at midday..now that’s service Asif came over,… Read more ·  1

assessed the job and made a few recommendations which I accepted as after all he knew what I wanted and come up with the best possible solution

The big 75” set needed a new mounting plate and the old 55” set was wall mounted in the second bedroom

Asif was great , no fuss, not fazed just got the job done

Certainly can recommend Asif should you need a TV wall mounted

Thank you again Asif

Lee from Mr Antenna Capalaba arrived at the agreed time, and was friendly, efficient and very helpful. He did a great job, gave us excellent advice. Solved all our problems. Great service and highly recommended. Show reply

Stuart quickly assessed the job and expertly completed it in a very short time. He very kindly helped us to dispose of some metal poles and the old antenna. Stuart was polite, efficient and an absolute pleasure to deal with. Thank you. Show reply

Asif was reliable, professional & courteous. He installed a new digital antenna & connecting cables with ease. We are now able to watch all live television stations clearly with a strong signal. Many thanks ☺️ Show reply

Mr Nathan is so skillfully & has knowledge what to do & test my property to see what I unable to set up A TV program. He found out the property required to install an Antenna & other technical missing required to connect & reset. He done the job well done. He very nice, polite & friendly and easy to communicates .me & my family now can watch the TV tonight thankyou to Nathan (Mr Antenna). Highly recommended to use the service. Show reply

Very professional and easy to get along with. Peter went through each step with me and made sure everything was working well at the end with my television. Prompt reply from the company, keeping in touch each day until my appointment was due. Highly recommended the company and being Australian made was perfect for me to support. Thank you very kindly. Show reply

Put through an inquiry and had an appointment booked for the next day. John came out, quickly found and repaired the issue with no fuss. Very happy with the results. Show reply

Peter Magri installed an additional TV socket with associated wiring/splitter in my town house. Couldn't be more pleased not only his workmanship and professional attention, but with his friendly and caring approach. Show reply

I had an issue with my TV reception and antenna. Mr Antenna sent someone out the following day and he fixed the problem in a matter of minutes, he also installed a new aerial cable socket to fit in behind my TV. The technician, Milad, was polite and efficient and cleaned up after the installation. I was impressed by how quickly everything was… Read more ·  1

completed and for what I considered to be a reasonable cost. I will certainly be using Mr Antenna services in the future.

Milad was very helpful and knowledgeable. He explained everything and cost was very reasonable. We had an antenna installed. He was very polite and very respectful. We were happy from the moment we rang the office to installation. Show reply