Mr Antenna

The company provided a free quote for a replacement antenna assessment and scheduled a visit for Saturday. After assessment and inspection, the technician advised that the splitter would need to be replaced for improved reception. Without my go ahead he went ahead replacing the unit and then provided me with a bill. I was subsequently charged $283… Read more

for this call-out, which I was not given the go ahead and I fell I was manipulated and forced accepting as a premium charge for the Saturday visit.

I would not have agreed to a technician being called out on a weekend. I recommend obtaining a quote confirmation before having the company inspect your service for 30 minute and then charging you for it. I would not recommend this company, there are more trustworthy companies providing a service.

I wanted a new TV point installed. There was an existing Satellite point existing. I expected new cabling, new outlet plate and testing. @290 for 30 minutes work. They used the existing cable and outlet plate and just redirected the cable to the junction. Then said they provided a new connector from the Tv to wall socket but took my existing connector cable with them. Over priced, over rated and unethical. Show details

Was supposed to come out on the same day, I called on a Tuesday morning. By 6pm I get a call saying he couldn't make it until Wednesday morning. Ok but Wednesday I get a call and said he can't make it till Thursday morning. Came out to put two TVs on wall mounts ( which were already in place) going to charge me over $600! Absolutely ridiculous. Show details

We used Mr Antenna 14 years ago for our new antenna and upgraded it again today as the older models are now effected by LTE mobile phone signal. I couldn't be happier with Nathan and the team, great workmanship, good value, good communication. I couldn't ask for more. Show reply

Brad with Mr. Antenna came to our garage TV and did an excellent job repairing our cable to antenna. Our reception has never been better. Lots of channels with a simple roof mounted antenna. Show reply

James did a great job. He was efficient, thorough & provided a clear explanation of my options. James is a credit to Mr Antenna & I would highly recommend him. Megan Nth Adelaide

dont go near this company.lies and more lies. absolute rip off and taking me to debit collectors now after been contacted as i was in icu and hospital and couldnt make payments. vile company. id have given 0 if i could

just found out mr antenna installed a new anteena and replaced the old 1 just found out he run the cable down the spouting which is now full of water dont get them to do any work for you

Prompt service with a can do attitude. But overpriced. Huge markup on antenna. $1600+ with one hour labour. Don't commit to a booster ($499! for a $50 plug) until the aerial is in place and tested with TV. You probably don't need one. Oh and the 1.9% credit card fee (not stated) left a nasty taste.

On time, polite. Was after a cable replacement but he went straight into need to replace the perfectly good antenna without even getting near it or testing it. Sent on his way.

Sadly for us your employee did not get the tv connected to the aerial so consequently no signal or reception. A very meek attempt to try to connect. He said it is not possible & also said aerials won’t be around in 5 years and to just stream shows from phone or iPad. So we paid $580 to mount 2 tv’s. One 50 inch & one 65 inch. He was a very… Read more

pleasant man, however did not get the job done. We have since hired a qualified antenna expert to sort it out for us. Extremely disappointed with your company.

technician was very friendly and helpful fixed the issue with my tv. its just a shame the girls in the office lie and mislead you about payment methods and what a free quote is..

Called for a review of what I needed. Received call back that the Tech person would be on site Thursday. The day before the techie called me explaining that he was not able to make it Thursday. I asked when and was given to believe it might be Friday or whenever. He called Friday saying he was at my place. Since he had not confirmed the Friday… Read more

availability I was out. But rushed home. He could not check the Antenna due to an eye problem. Tested the floor connection and Foxtel connection and I was advised to buy a new aeriel cord for the floor to the foxtel. Tried explain that the connection was lose at the back but he insisted the cord needed to be replaced. The cord I had was 10mnths old. But I did what he had asked. Got a smaller one and threw away the long cord I did have. Didn't change anything. I then contacted Mr Antenna again then received a quote for the installation of the Antenna and wiring and new connection to wall. He did not check my antenna? And had stated that the connection comming through from the Antenna was good. Then advises me to use the old cord to the TV. It had gone. Out of pocket. Not happy with service and contact.

Mr Antenna was prompt in coming out to help me with my antenna, which needed to be replaced due to the pigeons. He also came back to put spikes on it so it would not be corroded again. I had a small problem with my Tv a few weeks later and he was happy to rectify that for me as well and explain why I had the problem Show reply

Got Daniel. From Mr. Attena. For my Bro. Daniel Was polite. And did great job . My brother was in Blackett .Daniel.was very quick in finding the problem .And now my brothers. TV is viewing amazing.

Antenna man good for installing but not in the follow up – I was happy with the Antenna Man when he had to install a new antenna but not with the cost. I was also not happy with the follow up , to put spikes on it to protect it from Pigeons that had corroded it in less that a year. It took several calls for him to come to finish the job and an additional cost

Thank you Ninos – Ninos did an excellent job wall mounting our oversize television. We appreciate his friendly and helpful manner and he will be our first point of call for any similar jobs in future. Show reply

Excellent and professional service – Call back was within 24 hrs. Mitesh arrived on time. Changed the aerial as requested after diagnostic testing. Excellent service Show reply

Incurred re-call out fee – Quite prompt, very professional and efficient be quite clear that you check every point you need done before they leave if thats what you need. left without checking all points were working so had to have them back - original amount $800 new antenna and new point. Requested they came back (as two not working) returned to do loungeroom (not checked… Read more

due to foxtel/confusion) rectified but were charged $200. for additional point and loungeroom including call out fee.

Waste of time – Don’t waste your time. Regardless how many times you ask the same question “Do you service my area” they have you spend 10 minutes answering stupid questions that don’t matter when at the end they inform you that they don’t service your area. If this is what you have to go through just to get a simple yes or no answer I can only imagine the headache you’d have if they actually came out and did something. Thanks for nothing.

Excellent service and recommendation – My experience from initial phone call to the technician coming out was superb. I was provided with relevant SMS confirmation and time of arrival on the day. The technician James was punctual, informative and undertook relevant diagnostics. Due to our location James recommended a viable internet solution as he could not guarantee a standard antenna would 100% fix our problem. Show reply