Mr Antenna

Phillip was fantastic, friendly and explained what he needed to do & cost upfront. Very efficient and sorted out my channels easily & offered to help put furniture back. Very happy with service & would recommend. Show reply

I appreciated the prompt service taken your company. The installer contacted me to let me know when he was coming. He was pleasant, explained what he was doing and installed the TV mount and hid the cables efficiently and neatly. Thanks. Show reply

Stuart was very personable, professional and knowledgeable. He completed the task thoroughly and systematically, checking that the televisions were both working perfectly with the new antenna before he left. He also clearly explained what he would do before undertaking the task with our agreement. We are extremely pleased with the outcome. Show reply

Daniel was very good, kept me informed and efficiently did the job. Very happy about it, Show reply

Asif was reliable, professional & courteous. He installed a new digital antenna & connecting cables with ease. We are now able to watch all live television stations clearly with a strong signal. Many thanks ☺️ Show reply

I absolutely have no problem recommending Lee from Mr Antenna. He is always very helpful. I am however very disappointed with Mr Antenna’s customer service employees. I had a call on Friday night asking me if I want to take up the quote I was given. I informed the lady that I did not want to take up the offer. Today while I was at work I… Read more ·  1

received 3 phone calls one straight after each other. Then on my break I rang the number to see who it was and hung up. Then they rang me back twice again straight after each other. I find this I to be very inappropriate and very excessive as I thought someone I know was in trouble and I can’t use my phone at work so this had me worried for sometime. You need to change how you contact people. Either do it via email or 1 phone call, if there is no answer leave a message and stop hounding people. Also if people don’t answer you it usually means they aren’t interested in what you have offered. I have always love Mr Antenna but this has made me quite disappointed with your company now.

Called for a review of what I needed. Received call back that the Tech person would be on site Thursday. The day before the techie called me explaining that he was not able to make it Thursday. I asked when and was given to believe it might be Friday or whenever. He called Friday saying he was at my place. Since he had not confirmed the Friday… Read more

availability I was out. But rushed home. He could not check the Antenna due to an eye problem. Tested the floor connection and Foxtel connection and I was advised to buy a new aeriel cord for the floor to the foxtel. Tried explain that the connection was lose at the back but he insisted the cord needed to be replaced. The cord I had was 10mnths old. But I did what he had asked. Got a smaller one and threw away the long cord I did have. Didn't change anything. I then contacted Mr Antenna again then received a quote for the installation of the Antenna and wiring and new connection to wall. He did not check my antenna? And had stated that the connection comming through from the Antenna was good. Then advises me to use the old cord to the TV. It had gone. Out of pocket. Not happy with service and contact.

Provided great service without the up-sell! – Had a twenty year old antenna that was increasingly falling into disrepair due to the ravages of time and birds who wanted to sit on it and knock the elements off. Reception in our family room was still (mostly) fine but the reception had become so bad in our spare room, some channels were now completely unwatchable. Whilst technically competent… Read more

at replacing the antenna myself, my wife has now deemed me of an age where I am banned from scaling our roof for any repairs above the gutter line. Therefore, found myself looking online for a suitable organisation to do this job. Came across good reviews for Mr Antenna so decided to give them a try. The booking for a quote was made by phone and a technician arrived promptly at the designated time. The tech listened to what I had to say were my issues and quoted on what he felt would be the best replacement for my situation. While he pointed out a larger (and more expensive) antenna, he felt the lesser one would be more than sufficient for my needs ...and this is what really impressed me. At no stage was there an attempt to up sell me on products or services. I was told we’d start with the antenna and see how that went. Only then would a decision be made regarding the necessity for re-cabling and other expenses.

After receiving the quote (which I felt was reasonable) a booking was made for two days ahead. Again, the tech arrived at the designated time and quickly and efficiently installed the new antenna. A new splitter box was also installed however I was still only charged the quoted price. Tech waited while I checked reception in our two rooms and to make sure I was happy with the result … which I certainly was. All channels were now being perfectly received in both rooms.

In my dealings with Mr Antenna through this particular technician, I found them highly professional and would have no issue using them again or recommending them to others.

Nathan was extremely professional and knew exactly what to do. Found him very polite, and efficient. I would suggest him to any one I knew that needed a new aerial or tv reception repaired. Show reply

I contacted Mr Antenna through their website on Tuesday afternoon and received an almost immediate response from their admin team. They had a service provider out to me the next morning and within the next 30 minutes I had a new antenna and a quote for further work I requested. The person was polite, prompt, knowledgeable, helpful and friendly.… Read more ·  1

Payment was processed through a system on his phone. The whole experience could not have been better. Highly recommend Mr Antenna for all connectivity, media and associated services.

Not sure why I waited so long to get my wall socket fixed. Milad was excellent in fixing it and I have free to air for the first time in years without it dropping in and out. Show reply

My friend gave me his big TV because of moving into a nursing home and paid for installation but the installer demanded I pay so, nearly $700 to find a stud and screw on a bracket. The only thing I couldn't have done myself was take the other end of the TV to hang it. He was surly, unhelpful and not very bright. My friend asked for a refund to my account but a fortnight later it's crickets. I'm guessing they don't want or need return business.

Nice guy but absolute rip off. Overcharged by at least 150% for an antenna install. I was under the impression it was a lot more work than it actually was. As they were in my house for a supposed free quote that they then told me they were going to charge me for, I felt pressured into accepting and getting the work done. All I can say is I feel… Read more

completely ripped off after subsequent research. Dont make the same mistake I did. I will never use Mr Antenna again. When they called for feedback a couple of hours later I gave them this feedback and they really diddnt seem to care that they were grossly ripping people off. Given their responses to other reviews ive read im expecting them to hide behind their policies and avoid changing towards doing the right thing.

Quoted $550 for 85 inch TV install .. all cabling was completed and had own bracket. Paid $300 in the end and only agreed to get it done. Out the way. Go local like I should have done

Nathan was fast and efficient. He explained what was needed. Did not add on items that were not necessary which other companies did consequently saving us money. Solved our cable problem and we are completely happy. Thanks Nathan. Show reply

Great service, in particular the quick follow-up with an appointment, reminders of the appointment and they were on time. They provided clarity regarding the price, asked if there was anything I was particular about where the TV would be mounted. And were able to do it on the spot. Very happy. Show reply

Arrived on time, great communication and rectified all of the issues. A bit more expensive than we thought it would be, but we were explained costs prior to starting the job. Great outcome Show reply

Ninos was excellent and the service from Mr Antenna was excellent- frequent and good communication by email and text. Also I didn’t have to wait hours for someone to answer the phone Show reply

Asif was polite and friendly and he was clear when providing information. He explained what he was going to do before doing it and he listened to what I said. He was very careful not to damage anything and he was very thorough. He was very efficient and he was also very successful in fixing my antenna problem! It was a pleasure to do business with him. Thank you Asif! Show reply

Wahab came and fixed our antenna. He was punctual, and customer service was on point. Whilst he was here, I asked him about installing a bracket for a tv to which he was able to compete this aswell. Will definitely be using again to mount our other tvs and if we need the antenna fixed again. Highly recommend Show reply

This guy, Stuart, is one of the most pleasant individuals that I have ever met. His work was exemplary, and he went so far beyond what I would have expected from him I give him the very highest of accolades. Show reply

Jeff was punctual, considerate, informative, knowledgeable, and fixed the problem quickly enough for us to use the tv. Advised we needed a better antennae, which we were guessing was the case, gave us a quote on the spot, and we will proceed. great service. Show reply

Asif, from Mr Attenna did an amazing job! He was available on the same day I made the request, and he checked the co-axial signal and TV settings thoroughly before suggesting the new aerial. He had the product with him and was able to complete the installation quickly and professionally. Asif tuned the TV and made sure I was happy with the… Read more ·  1

settings in my TV, and then turned it off and made me use it like he wasn’t there. At all times he was respectful and informative of what he was doing. Many thanks!