My SMSF

My SMSF

 Verified
4.5

13 reviews · Statistics

PositivevsNegative
92% · 121 · 8%

Transparency
4.5 (11)
Customer Service
4.4 (11)
Rates and Fees
4.5 (11)
See the Best SMSF / Small Funds in 2024 as rated by Australians on ProductReview.com.au.

Reviews

13 reviews
ned.c
ned.cVICGreater Melbourne (Inner), VIC
 

Don't believe the Hype!!!! Terrible customer service

We've had such trouble with [Name Removed] and his SMSF platform. Highly recommend staying away from using this product. I note similar experiences and terrible ratings. My partner and myself found our experience with MY SMSF nothing less than traumatic.
kevin
kevinSydney3 posts
  Verified

Great service and very knowledgeable

Highly recommend. Been with them for five years and very satisfied with all services provided.
easy to catch on the phone and have a self service portal for easy to do activities including tax
RRJ
RRJNSWSydney, NSW2 posts
  Verified

Great value for money

Its mostly online, but they are efficient and cheap and well worth the price.
with some decent email support for my queries.
Great service, I would recommend My SMSF if you are, a little tech savvy, after a fixed fee smsf administration service or accountant for smsf compliance.
Lawrence
LawrenceNSWSydney, NSW
  Verified

Highly recommend My SMSF

I have been with My SMSF for nearly 4 years now. I have no hesitation in recommending it to others who are interested in an SMSF. Robert has helped me through the whole process from the time of set up with the necessary documentation in place to when decisions were needed over various investment aspects. Always great service and independent advice provided on all investment classes and I am very happy with the results . I look forward to many more years dealing with Robert . Lawrence
Chris  Bourke
Chris Bourke
  Verified

Great team

I Have been with my smsf team for 7 years Now and are Very satisfied With them I Find the team very helpful,I would be Willing to recommend them to anyone looking to start up a self managed super fund
thanks Chris
Transparency
Customer Service
Rates and Fees
Smart shopper
Smart shopperACTCanberra 2600, ACT
  Verified

Awesome self managed super service

Fantastic service. Easy to setup, and seamless, have been using for six years without a hitch.
While initially focused on property, now have indexed funds, direct shares and alternate assets
Highly recommend Robert and his team.
Sean
Sean
  Verified

Easy, Effective and Great to Deal with

Have been using My SMSF for 5 years now and it has been a pleasure to use them.
Rob throughout this time has been a fountain of information in regards to all SMSF requirements and nothing has ever been a problem.
The system is simple and easy to use when it comes to tax time.
Transparency
Customer Service
Rates and Fees
Andre
Andre
 

A good place to be whether you're a beginner or a professional

The site is easy to navigate and the tools are easy to use. The service is good and Rob makes an effort to help out and make the overall experience more personal.
Dylan77
Dylan77QLDSouth East Queensland, QLD4 posts
  Verified

Easiest way to setup a MYSMSF

Very happy with how easy the process was, the support and the price. Robert was great throughout the whole process, never thought I would bother with a SMSF as it was too expensive and I didn't have much super but with their price and easy setup it was worth
Trevor
TrevorWAPerth, WA
 

Road to wealth

We have been using MySMSF for 5 years now. For years we had a vision for retirement but no definitive plan on how to achieve those goals. Robert and the MySMSF team helped us put a plan in place so no we have a clearly defined pathway to achieving wealth and independence in retirement.
Our retirement looks secure thanks to MySMSF.
Rob
RobWAPerth, WA2 posts
  Verified

Excellent service

Tax returns were completed quickly and on time.
Invoicing is submitted only when the work is complete - no risk of paying for work which is not complete as is the case with the competing companies.
If you're unhappy with your current administrator look no further! Show reply
Matt
MattVICGreater Melbourne (Outer), VIC9 posts
  Verified

They made my transition to a self managed fund easy

After a few phone calls over the month l have now added property to my portfolio. And with a dedicated smsf support person lm looking forward to building my superannuation. Show reply
Slavko
Slavko
 

My smsf accounting service

We have smsf set up 7 years ago, from day one using this fund. Quick service, under 2 weeks to complete work, fixed annual fee. Decent service over all, would recommend to others.
Transparency
Customer Service
Rates and Fees

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