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Online Super Fund

Online Super Fund

5.0 from 56 reviews

See the Best SMSF / Small Funds in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
55
4 star
1
3 star
0
2 star
0
1 star
0

  • Verified customer

First class service all the way!!!

published

I have been with Online Super Fund for several years and have always found their service to be of the highest level.
They are courteous and response time super fast.
Highly recommend their service

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Customer Service

Review collected in partnership with Online Super Fund


Grant R.

Grant R.Sydney, NSW

  • Verified customer

Great value professional service

published

My wife and I have been with On-Line Super for four years. Jarrad and his team have always provided a professional and great value service. Their instructions and prompt help are always easy to follow and understand.

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Customer Service

Review collected in partnership with Online Super Fund

  • Verified customer

A Stress free SMSF service

published

We transferred our SMSF to Online Super in 2014. We have been impressed by the professionalism, attention to detail and efficiency. Online Super keep up to date with superannuation changes & they ensure that our fund remains compliant. Queries are answered immediately and in detail. We have referred friends to Online Super and know that they are as happy as we are.

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Customer Service

Review collected in partnership with Online Super Fund

Vic

Vicadelaide

  • 7 reviews
  • Verified customer

SMSF Specialists

published

Transferred our SMSF to Online Super this year after 15 years with same accounting firm. Transition and first year return was handled very well with no hiccups - they are very organised, thorough and knowledgeable. Emails are answered very quickly. Our fees have reduced significantly from what we were paying. Very happy.

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Customer Service

Review collected in partnership with Online Super Fund


  • Verified customer

Excellent accounting service at a fair value

published

My wife and I have used Online Super Fund for our SMSF annual reporting since 2012. We left RSMBird due to their high cost. Jarrad has provided excellent accounting service at a fair price. Our SMSF is not too complicated, but includes both domestic and international investments. We strongly recommend Online Super Fund for your SMSF annual reporting without any reservations.

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Customer Service

Review collected in partnership with Online Super Fund


chongchit cooper

chongchit cooperSydney, NSW

  • Verified customer

Good organisation to do business with. High integrity.

published

I transferred my superannuation fund to Online Super Fund app 5 years ago. Very happy with the service. Fees are very reasonable. The process keeps improving . less work for me with time.

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Customer Service

Review collected in partnership with Online Super Fund


Bob Morrison

Bob MorrisonMid North Coast, NSW

  • Verified customer

An Excellent SMSF Managers

published

I am a retired accountant and have been with online superfund for 6 years to manage my SMSF. Their reports are complete as in their attention to detail. All queries are immediately answered. Their reports, audit and completion of my tax return are completed approx. 6 months ahead of my previous accountant and as a result of this I get my refunds earlier. At first I never believed that any online superfund managers could manage my SMSF so completely - Online Superfund in my opinion can only be described as excellent.

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Customer Service

Review collected in partnership with Online Super Fund


Frank G

Frank GSouth East Queensland, QLD

  • Verified customer

Excellent Service

published

I have been with Online Super for four years. Over this time the service has been exemplary, acknowledgements of receipt of paperwork is immediate, you are kept fully informed of the status of you account. They are very prompt and efficient and I have every confidence in their abilities. The price is also very competitive.

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Customer Service

Review collected in partnership with Online Super Fund

Ian Dickinson

Ian Dickinson

  • 4 reviews
  • Verified customer

Excellent

published

I have been with Online Super Fund for 3 or 4 years since dumping my previous supplier. My previous online supplier was not at all helpful - slow and required me to do much more work on my data before they would process it, charged extra for something every year and their upfront fee was a lot higher! I have not looked for a supplier to compare with Online Super Fund as I think they are performing well and providing me with value for money.

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Customer Service

Review collected in partnership with Online Super Fund

  • Verified customer

Outstanding

published

Before I set up my SMSF when I retired in 2013 I researched various options for engaging professional support. OSF seemed almost too good to be true, with a very comprehensive service (both in initial setup and ongoing administration & support), excellent customer feedback, and an excellent (ie very low) price. I engaged OSF to help me set up my fund (including setting up a Trustee Company) and I am delighted to say my expectations have been exceeded in every way, at every stage of setting up and subsequently running the fund.
Overall Online Super Fund have been absolutely outstanding.

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Customer Service

Review collected in partnership with Online Super Fund


Cameron

CameronSydney, NSW

  • Verified customer

Excellent Service.

published

I've been with Online Super for the past three years and am very happy. The service has been excellent. The team is very prompt and efficient and I am very confident in their abilities. The price for the service is also very good.

Transparency
Customer Service

Review collected in partnership with Online Super Fund


  • Verified customer

Great value, excellent customer service

published

OSF have been doing my SMSF accounts since 2013/14 - great service. Highly recommended. Moving to different stock platforms (from Commsec to CMC) has not been an issue for them at all.

Transparency
Customer Service

Review collected in partnership with Online Super Fund


Warren S.

Warren S.Greater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 1 like
  • Verified customer

Well Worth The Cost

published

Online Super have done my past 3 SMSF Returns. I did them myself for the previous 3 years. I was reluctant to impose another operating cost on the fund -and- I am an enthusiastic DIY type. However it has well and truly been worth it. Very easy and precise to deal with. The team has taken a whole load of effort and stress out of the yearly return and allowed me to focus on the key task of managing my investments. Wish I had found them 3 years earlier.

Transparency
Customer Service

Sheryl Robinson

Sheryl RobinsonSouth East Queensland, QLD

  • Verified customer

Amazing Service!

published

I am a retired accountant and decided to get Online Super to process our Self Managed Super Fund two years ago. I am very impressed and happy with their service - the work is done very promptly and accurately once they have received all the information needed. The price is outstanding and they answer emails promptly.

Transparency
Customer Service

Review collected in partnership with Online Super Fund

  • Verified customer

very pleased with their service

published

I have been with Online Super Fund for 7 years now and have always been very pleased with their service.
They do the taxation efficiently and arrange for the audit of the fund as well.I would be happy to recommend them to others who have a SMSF.
William

Review collected in partnership with Online Super Fund

Nev

Nev

  • 2 reviews
  • Verified customer

Great Service, personal, honest, efficient, reliable and a decent price.

published

I have had my Superfund taken care of by Online Super Fund for 7 years. I am very happy with Online Super Fund because they have always provided me with respect and honesty. They are efficient, accurate and reliable and have over the years streamlined their service to make my life as a trustee simpler. Finding good service like this is rare today. Thankyou

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Customer Service

Review collected in partnership with Online Super Fund


Tom

TomSydney, NSW

  • Verified customer

Solid service that takes all the trouble out of SMSF administration

published

I've been with Online Super Fund about 2 years and am very happy with their service. They've taken a lot of the complexity out of the fund set up and the yearly submissions, and all for a reasonable cost. I would highly recommend them to anyone who is thinking about running a SMSF but are overwhelmed by all the ATO and ASIC requirements.

Transparency
Customer Service

Review collected in partnership with Online Super Fund


  • Verified customer

An Outstanding and Competent Provider

published

I have been a very satisfied client of Online Super Fund for just on six years and couldn't be happier with the level of service and professionalism that I have experienced. They provide efficient, reliable, courteous and comprehensive service which integrates very effectively the use of online technology and resources. Online Super Fund provides peace of mind in that I am confident that they will competently and efficiently complete all the aspects that their package promises to deliver. I would highly recommend this company to any owners of an SMSF.

Transparency
Customer Service

Review collected in partnership with Online Super Fund


Geoff123

Geoff123South East Queensland, QLD

  • 2 reviews
  • 6 likes
  • Verified customer

Good Solid Service

published

We've been with Online Super for 7 years now and I'm very happy with their service offering. It's the exact level any SMSF owner should be after. Your take care of the investment strategy and they take care of all the back end work. I run a mix of ASX listed shares, managed funds and a mortgage fund all of which are handled with ease.

Transparency
Customer Service

Review collected in partnership with Online Super Fund


  • Verified customer

Comprehensive administration of my Self Managed Super

published

I am totally satisfied with Online Super Fund. I get the exact service I was expecting, done efficiently, professionally and courteously. There were no hidden extras. The quote covered everything including account audits. You need to be aware that you will not be offered any investment advice. Everything else is covered, annual returns, audited accounts, tax returns, annual meetings so you can rest assured that you are compliant. All communication by email is very promptly dealt with.

Transparency
Customer Service

Review collected in partnership with Online Super Fund


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Questions & Answers

E Brown

E Brownasked

You are saying that your investment returns are extremely high or just the service?

if service is high but the returns and growth are low...runnnnnn.

2 answers
Geoff123
Geoff123

It's an accounting service for SMSF's. You have to run the thing yourself and make your own investment decisions, like an adult. If all this confuses you then you should stick with the herd in a Union run fund.

E Brown
E Brown

I know but I am asking what is so good. How do they assist you in self managing? I think your words are quite toxic but at least you attempted to answer the best of your ability.


Get an answer from our members and Online Super Fund representatives

Details

CategorySMSF / Small Funds
Contact Number (08) 6114 0347
Email Address info@onlinesuperfund.com.au

Visit official website

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