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MYER one

MYER one

2.7 from 131 reviews · View Statistics
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Reviews

  • Transparency
    2.7 (27)
  • Customer Service
    2.7 (25)
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Sandringham10
Sandringham10Melbourne
  • 102 reviews
  • 62 likes

Great loyalty program

published

Prior to the current Victorian lockdown - our sixth in Melbourne - I shopped again at Myer Melbourne and without any problems redeemed my loyalty discount.

The Myer ONE rewards program is excellent, and I like the range of products at Myer that are mostly good value. Shopping is easy with good service from assistants.

Transparency
5/5
Customer Service
5/5
Incentivised Review No
Ceedy
CeedyGreater Melbourne (Metropolitan), VIC
  • 8 reviews
  • 9 likes

What A Scam!!!!

published

Tried to redeem my $20.00 Myer One rewards card while I was paying for my on line shopping however the card number would not accept. I contacted Myer and was advised that the card had expired as there was only a one year limit. There was not an expiry date printed on the card and I was told that I was expected to know the Terms and Conditions ?? Also Melbourne had been in lock down for 5 months last year and this time was not taken into consideration! No wonder the Share price has gone south! Customers should be treated fairly!

Transparency
1/5
Customer Service
1/5
Incentivised Review No
Will
WillGreater Melbourne (Inner), VIC
  • 7 reviews
  • 3 likes

Poor service

published
Transparency
1/5
Customer Service
1/5
Incentivised Review No
Mal99
Mal99Perth, WA
  • 3 reviews
  • 5 likes
  • Verified

False advertising for Click and Collect. Lack of communication

published
Transparency
1/5
Customer Service
2/5
Incentivised Review No
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Kate
Kate
  • 2 reviews
  • 1 like

Gift card expired, so disappointing

published

Having spent $1000 to earn a $20 reward, it is awfully disappointing to see it has expired after 1 year. I called to investigate but no joy despite a year of COVID restrictions etc. poor form in my opinion...

Incentivised Review No
Jenny-Anne J.
Jenny-Anne J.Greater Melbourne (Inner), VIC
  • 3 reviews

Worst Ever Artificial Plants

published
  • Thumbnail
  • Thumbnail
Transparency
1/5
Customer Service
1/5
Incentivised Review No
Ana
Ana
  • 4 reviews
  • 5 likes
  • Verified

Pathetic customer service

published
Transparency
1/5
Customer Service
1/5
Incentivised Review No

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michael
michael
  • 10 reviews
  • 2 likes

Locks you out can’t use terrible

published

Locks you out you try to reset it the email never comes absolute garbage poorly managed I’m never shopping there again. Try and contact them nothing happens. Sad poor show.

Transparency
4/5
Customer Service
1/5
Incentivised Review No
Megs
MegsSydney Surrounds, NSW
  • 5 reviews
  • 1 like

slowest online shopping experience ever

published

If you order something that you needed within 2 weeks you'd think you'd get it. I was so wrong. Items are sent from stores or suppliers all over Australia, I'm in NSW. Ordered 3 things on the 17 Oct, received one item on 20 Oct; another has been dispatched from Perth WA on 20 Oct and expected delivery on 3-6 Nov - someone must be driving it here; the third item has not even hit the dispatch status yet, it's still waiting on a supplier to send out.
I like Myer - but seriously - your online system is terrible!

Transparency
1/5
Customer Service
3/5
Incentivised Review No
Rewards & Loyalty Programs

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El.H.
El.H.Sydney, NSW
  • 2 reviews
  • 8 likes

Worst online shopping experience by a mile at the expense of the small everyday person!

published
Transparency
1/5
Customer Service
1/5
Incentivised Review No
anuska p.
anuska p.Greater Melbourne (Outer), VIC
  • 3 reviews

Delivered Sunday morning!!

published

Ordered online and everything delivered in days! Arrived Sunday morning. Great service as always! Happy Myer One card holder 20 years! Goods arrived as ordered and using the app is simple and quick.

Transparency
3/5
Incentivised Review No
MargLevin
MargLevinGreater Melbourne (Metropolitan), VIC
  • 14 reviews
  • 9 likes

Unfair and unethical

published

On "24th" July, I tried to use a Myer One Reward card, that according to the information printed on it!!!!! it expired on July 20 (no day of the month was on the card).

Upon trying to use it online unsuccessfully, then via the telephone, I was informed that it expired on the "3rd" July 20. Hence, the customer service person refused to accept it, even though the "3rd" was nowhere to be seen on the card.

This person refused to accelerate my complaint about this being unfair,

Transparency
1/5
Customer Service
1/5
Incentivised Review No
Rewards & Loyalty Programs

Find out how MYER one compares to other Rewards & Loyalty Programs

Know better, choose better.

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adam
adamSouth East Queensland, QLD
  • 4 reviews
  • 13 likes

Absolutely Useless

published
Transparency
1/5
Customer Service
1/5
Incentivised Review No
TANYA
TANYA
  • 5 reviews

Nice store

published

MYER was my favorite place to shop and for gifts. Been there for over 30 years and service was always great and friendly staff. Discount sales are on all year round.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Sam
SamGreater Melbourne (Inner), VIC
  • 8 reviews
  • 1 like

Great shopping loyalty program

published

Great loyalty program for shopping, perks has it all from redemption in-house, online, third party to transfer to other extended partners.
Especially being part of the coles Myer Group, the membership provide so much flexibility in earn for spend.

Transparency
5/5
Customer Service
5/5
Incentivised Review No

Questions & Answers

Denise McGregor
Denise McGregorasked

How can I change my email address on my myer card account

1 answer
Sandringham10
Sandringham10

Telephone the Myer call centre on 13 69 37 as from reading the 'frequently answered questions' on the Myer ONE section of the Myer website, there's no online way to do it.

Sandra B
Sandra Basked

How do I claim my Myer One birthday reward of $45?

1 answer
Zee
Zee

You can access it via the myer one app.
Also, you can use your MYER one Rewards for purchases online at myer.com.au or in any Myer store – even on sale items. MYER one Rewards cannot be used for purchases made on the eBay Myer store, gift card purchases, credit card payments, Give Registry non-merchandise donations, Mural Hall and some food and service outlets.

Kaye M.
Kaye M.asked

How do I claim my reward on line

1 answer
Kaye M.
Kaye M.

Don’t worry I did it

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