Has Gotten better But still meh!
i have bought from NB a few times. many moons ago they were slack with posting and i always got the "sorry we are running behind" email. this didn't bother me and on the plus side they have moved locations i believe and now are more focused on getting items out faster.
the website itself has changed a little but it still gives off a "cheap" vibe. but it is an acceptable layout and easy enough to use.
I recently did an order with maybe 6-8 items in it and when it came time to checkout shipping was like $50. after reviewing why. the order wa...s split up into multiple batches with different delivery totals that equaled the $50. deciding to just complete the order as i very rarely order from the site. it was ordered and good do go i got an email saying my item has shipped. yeahhhhh i should of realised that all those batches were being shipped separately so my ONE order of 6-8 things is now being shipped into 4 different deliveries all in all its a good enough place and I will probs buy from them again. but shipping price and shipping method is kinda meh.
Stay away from this company
Scammed me, sent out a Pipedream PDX megabator, and it was as if they sent me their display model. Did not come with the USB charger it is supposed to (it's a tiny jack charger I can't find anywhere else and without it, how the hell do I use the machine...), and other things missing. They would not sent me a charger or even tell me which one it was so I could find one myself. Would not recommend this company, unless you want to have a negative overall experience. Was a loyal customer up until this purchase, since the fakedemic, they as a business have shown their true colours. Never shopping here again.
I wish I checked first
2 weeks now and nothing, even the checkout page has now been shutdown. Sent email as the only point of contact and no reply. Kiss your money goodbye, never again.
Charged me for express delivery, parcel left with standard shipping. Questionable business practices. No way to refund, naughty boy using loophole to steal money from its clients. terrible that they are doing this during a pandemic.
AVOID & GO somewhere else
order some items, took payment straight away.
it didn't say is out the stock, after a week then say is "back order"
after nearly 2 weeks, promise will be send out this date but fail to do so. requested refund with no response, sent many emails got ignored.
really unprofessional way to do business.
was a regular customer, but not anymore.
no phone number can be found, so only email.
i would def stay away from this site and go somewhere esle.
Avoid Avoid Avoid!!
Like everyone else below have reviewed.... Waiting over a month for my order, each week Im told its being shipped that week. It isnt. Asked multiple times for a refund, no response. Its at the point Ill be contacting office of fair trading and taking legal avenues to get my money back. Save yourself the stress and shop elsewhere!
What of crapping waste
Do not buy from Naughtyboy.com. Bought three items but I only received two,now been waiting since the 24th of October for it! Scam do not buy!!!!!! Then she said All of our orders are being dispatched from our suppliers warehouses now, I am not blaming them in any way they do have a backlog of orders and are working hard to dispatch to our customers as fast as they can. I am not in the warehouse so I am sorry to say cannot give you a timeframe for dispatch!
I apologise for the inconvenience this delay has caused you.
Meaning she doesn't even ship herself!!!
Just dont bother going to them waste your money and especially your time
Took a month for someone to finally go and find all my stuff, useless and horrible experience, they sent my four items in 4 separate packages aswell what a waste.
Still Waiting, NOT HAPPY
I ordered from this site on the 19/6/19 and still waiting no response to any emails I've sent, it hasn't even left the warehouse yet department of fair trading will be notified
Wish I had have read these reviews before I ordered...
SCAM!! DO NOT BUY.
For those that were also scammed by this website there is a few things you can do to help get the website shut down so it doesn't happen to anyone else.
1. Alert Fair Trading NSW
2. Report the website to Google's Safe Browsing Team
3. Report the scam to the ACCC's Scamwatch
4. Contact the host of the website: ec2-abuse (at) amazon.com
5. Contact the manufacturers of the products you ordered directly and let them know what happened. If the companies do not have any affiliation with NaughtyBoy they may be able to file a DMCA take down for using their brand and images without consent.
I really urge you to do this because the more people that report it the more effective it will be. This scam has run long enough.
Terrible aftersale support
You can't complain of the service if there isn't any.
The worse online shopping experience in 7 years.
Wont return emails. The express postage is a scam. Over night courier service maybe if you live next door to their shop. Ultra slow delivery over 4 weeks too the northern territory. Big flashy website to draw you in but apart from that everything else about this store stinks. Would not recommend to anyone
It's a scam
Similar experience with the others. Still waiting for the products after 2 weeks. 3 emails back and forth and no solution. Can't even get a refund. Pls report them to the fair trading dept.
Worst shopping online I ever experienced.
Please DO NOT Spend your money here. 5 days still no delivery. I sent 2 emails (no phone number only email address they have), finally replied it and saying sorry they checking out the problem??????
Please spend your money else where if you don’t want to feel disappointed and frustrated. What you see good stuff on tv ad and their website, is not exactly as good as in deliver their service.
Customer service is so sensitive and unprofessional, they warn you first before you even started for real complaain. What a joke store.
Terrible online store
I ordered items 9 days ago and despite contacting them, and receiving a reply from 'Ginger', who sympathised with me since she was an 'internet shopper too' and hated delays in receiving goods, my purchase has still not arrived (or in fact even left their warehouse according to their tracking service). Do not buy from this website.
Extremely poor customer service & sub-standard products!
Another on-line store that has no contact details except email. So as soon as things go bad, they dont answer or respond to emails or any justification of their bad service. You have to apply via a ticketing system to beg to return items when the fault was theirs. They claim to be Australian based but looks like everything came from China. I ordered the items well within their shipping times to Perth. These were a wedding gift. Delivery had to be before 14th March, to make the wedding and I ordered on 28th Feb. I was contacted by customer suppo...rt on 6th March saying the items hadnt left the warehouse yet and how sorry she was and she would personally make sure they left that day. Aust Post tracking had them leave Melbourne on 12th. Emails were not responded to after 6th. I had to go out and buy the gift again at a retail store costing me another $110...Sent many emails asking to return the products unopened & still in the box and I have never heard from them again. Anyway the products were sub-standard and pure rubbish...Im glad I never gave them to my friends as a gift. Dont bother with this store. You are just throwing money away.
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