Navman EZY-Series Questions & Answers

In Australia this Navman is no longer supported as its too old. i.e They stopped providing map updates some years ago. You are better off using the GPS / Location service on your mobile phone nowadays

Hi Julie, Thank you for reaching out to us. We are sorry to inform you that international map such as Europe map is not available for the models EZY100T/EZY200 that were released in Australia and New Zealand.

If you have any other queries or concerns, you may contact us through our email support team at pcnsupportaus@navman.com.au for further assistance.

Kind Regards, The Navman Team

You didnt read the explanation my friend. Navman refer to the lifetime of the product. Not your lifetime. And these days such items based on technology become old and obselete very quickly. The problem is that maps are no longer available for this very old GPS. Furthermore its screen is very slow and rather unresponsive compared with the new Navman models. Another reason why is beyond its lifetime. Just give it up and use the GPS on your smartphone. Or are you still using one of those little old "dumb" phones with the push buttons? PS Navman support thier GPS navigators for longer than other brands such as TomTom and Garvin.

Wish I was smart like you think you are eh. A device like a Navman doesn’t have a lifetime because it has never been alive. It would be reasonable to believe that you are referring to an alive person or someone who can read (human) for the thick. You simply are dishonest and trying to hide behind lies. Have a nice day.

Hi Ecky, Thank you for reaching out to us. Please head over to our online self-help resource at external link  where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.

If we can be of any more assistance, please don’t hesitate to let us know!

Kind Regards, The Navman Team

Just use a universal phone holder (with the jaw grip)

Hi Ian, Thank you for reaching out to us. Regarding your query, we are sorry to inform you that the mount for the EZY200 is no longer available for purchase from the Navman online store. You may try to check or search from any third-party online store.

If you will have any other concerns or queries, you may also send an email to our email support team at pcnsupportaus@navman.com.au.

Thank you.

Kind Regards, The Navman Team

Hi Hapuka P.,

Thank you for reaching out to us.

Regarding your query, please send us a private message or send an email to our email support team at pcnsupportaus@navman.com.au for further assistance.

Thank you.

Kind Regards, The Navman Team

You havent provided the specific model which makes it impossible to provide an answer. However you can check here for current eligibility of your device: external link 

EZY400LMT

AU and NZ maps are installed as standard. This GPS also qualified for lifetime free maps for both AU and NZ. Though no longer regularly updated as its getting rather old

Hi Ros, Thank you for reaching out to us! Regarding your concern, the device has preloaded New Zealand mapping. To select the region, please go to Settings>My Maps>Map Sets. If you are looking for an update for the New Zealand maps, we are sorry to inform you that map update for the device is no longer available.

Thank you.

Kind Regards, The Navman Team

Hi MTB, Thank you for reaching out to us! Please head over to our online self-help resource at external link  where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.

If we can be of any more assistance, please don’t hesitate to let us know!

Kind Regards, The Navman Team

Unfortunately the EZY100T is no longer eligible for map updates. See here for more details: external link 

Hi Prasad, Thank you for reaching out to us! Please head over to our online self-help resource at external link  where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.

If we can be of any more assistance, please don’t hesitate to let us know!

Kind Regards, The Navman Team

Unfortunately the EZY200 is no longer eligible for map updates. See here for more details: external link 

No different to the GPS/Location on your mobile phone. Uses the same satellites. So it shows your location anywhere. Just needs 12v power source. Not sure why you would want to use it on a boat as it gives directions for driving on roads. Not waterways. So no water depths, channels or port/starboard navigation markers.

Hi Warren, Thank you for reaching out to us. Regarding your query, we are sorry to inform you that it is not possible to use the Navman EZY Series device in a boat. The device is designed for car navigation.

If you will have other queries, please send an email to our email support team at pcnsupportaus@navman.com.au for further assistance.

Thank you.

Kind Regards, The Navman Team

Hi Joseph, Thanks for reaching out to us! The possible reason why a Navman device is no longer getting GPS signal is either with software or GPS receiver. To fix the problem, please perform the following steps below.

1. Perform the No GPS Signal Patch. For instructions, please refer to the link below. external link 

2. Once updated, take the Navman outside with a clear view of the sky and leave it for 5-10 minutes to get the first GPS signal fix, (subsequent GPS signal fixes will take less than 5 mins).

3. Perform a hard reset on the device. You may click the link below for the steps. external link 

4. Reset the GPS chip by following the steps below. Once reset, take the Navman outside with a clear view of the sky and leave it for 5-10 minutes to get a GPS signal. external link 

5. Once done, take the Navman outside with a clear view of the sky and leave it for 5-10 minutes to get a GPS signal.

If you have followed the steps above and you need further assistance, please contact our email support team at pcnsupportaus@navman.com.au and provide your Full name, Phone number, Shipping address, Model name, Serial number, Date and store of purchase.

If we can be of any more assistance, please don’t hesitate to let us know!

Kind Regards, The Navman Team

Hi Joseph, Thanks for reaching out to us! The possible reason why a Navman device is no longer getting GPS signal is either with software or GPS receiver. To fix the problem, please perform the following steps below.

1. Perform the No GPS Signal Patch. For instructions, please refer to the link below. external link 

2. Once updated, take the Navman outside with a clear view of the sky and leave it for 5-10 minutes to get the first GPS signal fix, (subsequent GPS signal fixes will take less than 5 mins).

3. Perform a hard reset on the device. You may click the link below for the steps. external link 

4. Reset the GPS chip by following the steps below. Once reset, take the Navman outside with a clear view of the sky and leave it for 5-10 minutes to get a GPS signal. external link 

5. Once done, take the Navman outside with a clear view of the sky and leave it for 5-10 minutes to get a GPS signal.

If you have followed the steps above and you need further assistance, please contact our email support team at pcnsupportaus@navman.com.au and provide your Full name, Phone number, Shipping address, Model name, Serial number, Date and store of purchase.

If we can be of any more assistance, please don’t hesitate to let us know!

Kind Regards, The Navman Team

Hi Margaret, We have not yet discontinued map updates for any device that redeemed a "free map update" key either via purchase or via promotion. Please private message us with your serial number, and we will look to resolve this for you.

Kind Regards, The Navman Team

Product Key: [Number Removed] Copy of my last dialogue for last update (2016). When I went on your site, the type of NAVMAN I have is not listed EZY200 Navman Technical Support_Lifetime Free Map Update Installation Guide for EZY100T/EZY200/MOVE30/MOVE50-Windows

[Name and Email Removed] Attachments Tue, Jun 7, 2016, 7:01 AM to me

NOTE: This account is only for outgoing emails. Should you have more concerns, you may contact us at 1-300-628626 (AU) or 0800-466-286 (NZ).

From Hi, Good day.

Product key: [Number Removed] Please refer to the attached files for the Lifetime Free Map Update Installation Guide for your Navman device.

*Please DO NOT forget to back up your information through the NavDesk software prior to following the steps as there is the potential that any and all data may be lost during this process. Kindly refer to one of the attached files.*

If you need further assistance, please don't hesitate to contact us.

Regards,

Navman Customer Support

I expected that the files sent in 2016 would not work and I would need fresh 'updated' files ???? Hence the search on your site, which failed to locate my series.

Hi Margaret, Thanks for reaching out to us! We are happy to assist you in installing the map update on your device. Based on the information you have provided, it appears that your Navman is eligible to get a minimum of two (2) and maximum of four (4) map updates in a year.

To make sure that the map update will be installed properly, please take note of the following: • Download NavDesk7.50 on your computer to update your Navman. Please refer to the link below for the steps on how to install the latest software and maps on your device. external link  • The NavDesk7.50 will either show you the latest map update or inform you the maps are up to date. To check if the latest maps are loaded on your unit, please follow the steps below: 1. Turn the GPS device on. 2. Select "Settings". 3. Go to "My Maps". 4. Select "Map Version". Then it will display the version in the following format: Australia or New Zealand Core Mapping – HERE 2021.02

If you have followed the steps above and you need further assistance, please contact our email support team at pcnsupportaus@navman.com.au and provide your Full name, Phone number, Shipping address, Model name, Serial number, Date and store of purchase.

We apologize for any inconvenience and hope we can resolve your issue.

Kind Regards, The Navman Team

Yes. Just download the latest Navdesk software from the Navman site. Then install and run it. Next connect your Navman to your PC with the USB cable. The software will detect your navman and scan it, then list any updates. The internal software of your navman may also be updated in the process as well as making a backup on your PC. Always select the latest map update from the list of map updates available.

Thank you for your prompt reply and assistance.

Thanks Amayzingone for your help. Hi Nick, You can click here: external link  to download the latest NavDesk version. To check if the latest maps are loaded on your unit, please follow the steps below: 1. Turn the GPS device on. 2. Select "Settings". 3. Go to "My Maps". 4. Select "Map Version". Then it will display the version in the following format: Australia or New Zealand Core Mapping – HERE 2018.11

Regards, Navman Support Team

yes

Hi Patrick, Amayzingone is correct, It has spoken street names. Are you having troubles with it? If yes, please do let us know. For more info about our products, please visit service.navman.com or external link 

Thank you.

Regards,

Navman Support Team

Hi Fedup99, Below is the list of the Main features available on EZY200: • Bluetooth Handsfree • Spoken Street Names • Landmark Guidance • Smart Route / Smart Find Keyword • Speed Limit Alert

• Advanced Lane Information

• Tunnel Assist

• Junction View

• Safety Alerts (Red light, Speed, Combined Cameras, School zones, Railway crossings, Accident Black Spots)

More questions and answers can be found on our official website: navman.com.au or navman.co.nz and our support website: service.navman.com

Thanks!

Regards,

Navman Support Team

Hi Mitch,

Sorry for the delayed response.

The Navman EZY200 has an internal memory of 4GB.

Regards,

Navman Support Team

Sorry I have no idea...contact Navman

I had the same thing - it turned out to be my charging cable was faulty. I plugged mine into my computer to charge (using that cable) and it worked again. (And I replaced the cable on ebay)

Same problem with the EZY260. Gone through $70 trying new cables. Terrible battery on these things. It will be my last navman. Looking at other options now.

Mine takes about 5 mins.

I live in the country and mine takes less than 5 minutes, are you in a city area? are multi storey buildings affecting it? I know that mine does get a bit lost when I head right into Sydney although it does recover quickly

I had an older model NAVMAN we bought in 2006 especially for a trip to Perisher and back. It had this same problem from about 1 month after we bought it. I thought it would perform OK during the trip. Wrong. Just the other side of Warwick it lost the signal and spent 7 days and 3000km trying to get it back. I took it back to Harvey Norman who provided pathetic after sales service. They finally took it back and two weeks later gave me a used replacement with a dead pixel. Stay away from NAVMAN GPS at any price.

I don't know. It was so bad I took it back and bought a TomTom.