Navman MY600LMT Questions & Answers
VerifiedMPN: MY600LMT
I accidentally deleted my software on my MY600LMT by pressing the wrong tab, can anyone help me, regards Des.
Hi Des, Thank you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Iaccadantly deleted my sortware on my MY600LMT HOW DO RETRIVE THE SOFTWARE
Hi Des, Thank you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
I have a MY600LMT and I realise they are old but today it wont go past the start up screen. I have tried the hard reset btton but it just takes you to the start up screen as well. Is it destined for the rubbish bin
Hi Owen M. Thank you for reaching out to us. We are sorry to hear that you are having problems with the device. If the device won’t go past the start-up screen, please try the steps below: Perform Hard Reset. For the steps, please refer to the link below: external link
Perform Smart recovery. For the instructions, please see the link below: external link
If you will have any other concerns, please send an email to our email support team at pcnsupportaus@navman.com.au. Kind Regards, The Navman Team
Sorry, that should read March 2021 and therefore two years out of date
Hi Chris C, Please be informed that map update for the MY600LMT is no longer available as old devices such as the MY600LMT can no longer handle the size and complexity of the mapping data. We apologize for the inconvenience and thank you for understanding. Kind Regards, The Navman Team
What is the latest NZ map for MY600LMT? My device is showing HERE 2021.03; which presumably means March 2023 and therefore two years out of date.
Hi Chris C, Regarding your concern, please be informed that map update for the MY600LMT is no longer available as old devices such as the MY600LMT can no longer handle the size and complexity of the mapping data.
We apologize for the inconvenience and thank you for understanding.
Kind Regards, The Navman Team
Hi My Navman My60T wont turn on?
Hi Gregory, Thank you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have. If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
I have Navman MY600LMT I can connect to the computer and shows map updates available. When I click on download, it does nothing and stays on 0%
Hi FBI Member, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
I have the MY600LMT and after the last update I do not have the New Zealand option any more in "device's Settings > My Maps > Map Set > select the map". only Australia. I'm sure we used it a few years back while traveling around in NZ. Whats happened??
Dear Amy, Thank you for posting your query. We are sorry to hear that the New Zealand map is no longer showing on your Navman. Not to worry, we will assist you with this. There’s a possibility that during the last map update, the New Zealand map is removed as new maps are being installed. For some reason, the map is not loaded or installed properly in the device
To fix the problem, we need to download and install the latest map available for your GPS. Please refer to the steps from the link below on how to install the latest software and maps on your device. external link
To check if the latest maps are loaded on your unit, please follow the steps below: 1. Turn the GPS device on. 2. Select "Settings". 3. Go to "My Maps". 4. Select "Map Version". Then it will display the version in the following format: Australia or New Zealand Core Mapping – HERE 2021.03
If you are still having a problem with installing the latest maps, then please contact our email support team at pcnsupportaus@navman.com.au . Provide the Model name, Serial number, and the fault description.
More great and keep safe.
Kind Regards, The Navman Team
Thanks for some feedback but I have New Zealand back on the MY600LMT again by reinstalling the previous update from my backup files folder. I'll see what happens when the next update is due. Yes it pays to keep backup copies for just these events, my units getting on in age (2014 vintage) but work well.
By the way I have Europe maps also on this unit, if I bought a new unit can one transfer those maps to the new Navman.??
Hi Amy, We are glad to know that you were able to reinstall the New Zealand maps into your device. In case that you would like to install the updated maps, please contact our email support team at pcnsupportaus@navman.com.au and we’d be glad to further assist you in installing the update.
Regarding your query about the additional map, it is not possible to transfer the Europe maps to the new device as the map key can only be installed into one device.
Thank you.
Kind Regards, The Navman Team
Hi my Navman won’t do the latest map update. All is says is preparing and then does nothing . Please advise
Hi Isabel, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Is it possible to purchase a battery for my Navman MY600LMT?
Hi John, Thank you for reaching out to us! Regarding you query, we are sorry to inform you that spare parts such as the battery are not available for purchase in the Navman online store. If you are having problems with the device’s battery, you may send an email to our email support team at pcnsupportaus@navman.com.au with the details of the fault and also the purchase details of the device for further assistance.
If the unit’s date of purchase is way beyond the two-year warranty period, we would recommend considering a trade in on a new Navman product at external link .
Thank you.
Kind Regards, The Navman Team
my navman lmt 600 has trouble connecting with gps why
Hi roblasor, Thanks for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
where can i buy a windscreen mount for my Navman my600lmt
Hi Alan, Thank you for reaching out to us! Regarding your concern, we are sorry to inform you that due to the age of the device, we have exhausted our supply of mount accessories for the MY600LMT. The best option that we can recommend is to purchase from any third-party online store.
For any other concerns, you may also send an email to our email support team at pcnsupportaus@navman.com.au. Thank you.
Kind Regards, The Navman Team
MY dash mount has broken i need a new one MY600LMT0
Hi Alan, Thank you for reaching out to us! Regarding your concern, we are sorry to inform you that due to the age of the device, we have exhausted our supply of mount accessories for the MY600LMT. The best option that we can recommend is to purchase from any third-party online store. If you will have any other concerns, you may also send an email to our email support team at pcnsupportaus@navman.com.au. Thank you.
Kind Regards, The Navman Team
Hi there team, i purchased a my 600lmt as a refurbished model and was not supplied with a recovery disc. Can some please help me out
Cheers Nick
Hi Nick, Thank you for posting your query. Before we proceed further, may I ask if there is something wrong with the device and also the reason why you still need to have the disc/DVD? If the reason is to update the device, then you can do it without the disc. You can download the NavDesk 7.50 program from the link below. external link
You can follow the steps from the link below for the map update installation. external link
To check if the latest maps are loaded on your unit, please follow the steps below: 1. Turn the GPS device on. 2. Select "Settings". 3. Go to "My Maps". 4. Select "Map Version". Then it will display the version in the following format: Australia or New Zealand Core Mapping – HERE 2020.05 If the other reason is to have the user manual of the device, below is the link where you can download a copy of it. external link
In case your Navman is having a software related problem and need to recovery the software, please contact our email support team to obtain a copy of the original disc at pcnsupportaus@navman.com.au and provide your Full name, Phone number, Shipping address, Model name, Serial number, Date and store of purchase and Fault description of the device.
Kind Regards, The Navman Team
The device is corrupted because part way through installing smart st update we had a power outage
Hi Nick, We are sorry to hear that the software of the device was corrupted. Please send an email with the required information to our email support team at pcnsupportaus@navman.com.au to obtain a copy of the original disc.
Upon receipt of the DVD, please perform Smart Recovery to reinstall the software of the device. For the steps, please refer to the link below:
external link
If the above step won’t work, please also send an email to our email support team for further assistance.
Kind Regards, The Navman Team
Why wont my navman record and keep it on the card rob s
Hi Bob, Thanks for reaching out to us! Regarding your concern, it seems that you are having problem with a dash camera. For us to properly address the reported fault, we may need to know the model number of your device.
You may also head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns.
If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
Kind Regards, The Navman Team
Hi I wish to import all my places from my (my690lmmt) to my (my600mlt) Is this possible and if so how please. Cheers
Hi Fred, Thank you for posting your query. To copy or transfer the saved addresses from the MY690LMMT into the MY600LMT, you may follow the steps below: 1. Connect the device MY690LMMT. 2. Go to MY690LMMT>Navman>Database folder. Copy the database.db file and you may save it on your Desktop. 3. Disconnect the MY690LMMT and connect the MY600LMT. Go to MY600LMT>Navman>Database folder. Paste the database.db file copied from the MY690LMMT. 4. Disconnect the MY600LMT from the computer and it should have the saved addresses from the MY690LMMT. Hope that the above information helps.
If you will have any other queries, please send an email to our email support team at pcnsupportaus@navman.com.au address for further assistance.
Kind Regards, The Navman Team
My Navman stops providing directions after a short time
Hi Rex, We are sorry to hear that your device stops providing directions. It seems that the problem might have something to do with the speaker or with the installed voice files. First, please check if the device’s speaker is working. To adjust the volume settings on the device, please go to the Main menu > Settings > Audio. Select the desired volume level. You should hear a “test” sound. If the device is not producing any sound, perform a hard reset. To reset the device, please poke the reset hole on the back of the unit. Press the button down for 2 seconds and the unit will reset. If the speaker or other sound alerts are working, check if there are voice files installed on the unit. a. Go to Settings > Language > Voice. b. Under Voice, you should see names like Karen or Lee, not just Male or Female c. Select the voice you prefer. d. Karen or Lee indicates that the voices are installed (says street names). e. Male or Female indicates that only the Normal voice files are installed (Normal voices tells the directions, but do not say the name of the streets). f. If there is no option at all, it indicates that no voice files are installed. g. You will need to reinstall the voice files through Smart Recovery on NavDesk. For instructions, please refer to the link below: external link
We do hope that the above information will resolve the problem, but in case that the problem persists, please send an email to our email support team at pcnsupportaus@navman.com.au for further assistance.
Kind Regards, The Navman Team
I turn my MY600LMT on and suddenly it’s stuck on language, so I pick English (AUS) and it stays stuck on searching.I tried hard set, then I tried the suggested method by Navman, I tried smart recovery, it just stops when I get to loading recovery. Soo frustrating. Unit now useless
Hi Graeme, We are sorry to hear that the device is still frozen on the Language screen even after performing the given troubleshooting steps. For this case, please send an email to our email support team at pcnsupportaus@navman.com.au with the date of purchase, place of purchase, serial number, shipping address, phone number for further assistance.
Kind Regards, The Navman Team
Cant Register my new 650MMT Serial number is not accepted ..the SN: Number . ? Also cant download the software my Macbook says its not to be trusted.
Hi mainstage, Sorry for the troubles. For the problem with the registration, please send us a private message with the device’s model name, serial number, date and store of purchase and the email address of your account and we will be the one to do it from our end.
For installing our software on your Mac computer, please refer to the link below to isolate the issue: external link
Hope this helps! Otherwise, feel free to email our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
Thanks I called the support number this morning and you can register over the phone . A little google search and I found the setting on my MacBook it was different from the Navman instructions. But that could be the model. Cheers
Hi mainstage,
That’s great! Thank you for letting us know.
Cheers, The Navman Team
Our camera is always connected to our car outlet, meaning that it automatically turned on and instantly started recording. All the sudden, this feature stopped occurring. Now we have to manually turn it on. Any solutions?
Hi harimnonato13,
Sorry to know about that. Can you please provide us the exact model name of your device to assist you better?
Looking forward to hearing from you. Thanks in advance.
Kind Regards, The Navman Team
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