Navman MY650LMMT Questions & Answers
VerifiedMPN: MY650LMMT
I opdated the maps of my Navman650lmmt and my navman stoped working, get only the screen with the logo and inside a car
Hi Herman, Thank you for reaching out to us. Regarding your concern, please be informed that map update for the MY650MMT is no longer available as old devices such as the MY650LMMT can no longer handle the size and complexity of the mapping data.
If the device is frozen on the Startup screen, please try the steps below:
Perform Hard Reset. For the steps, please refer to the link below: external link
Perform Smart recovery. For the instructions, please see the link below:
external link
If you will need further assistance, please send an email to our email support team at pcnsupportaus@navman.com.au.
Thank you.
Kind Regards, The Navman Team
I did last week say that I had a problem with the navman 650. But somehow I got it working again. How I got it working I don't know I did all the steps you mentioned. So I should say thanks herman.
Hi Herman,
No worries. We are glad to know that the device is working again.
Kind Regards, The Navman Team
I've just upgraded to Navman 650 from a Navman 600. My 600 would return to the last screen used whenever I start the car, however the 650 keeps returning to the initial welcome screen, How can I stop this and make it work like the 600 model did
Hi Laurie, Thank you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have. If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
I have a Navman MY650LMMT can you still buy maps for this model. Specifically Ireland and UK, I can't see anything on the Navman website with this model now
Hi FeFiFoFum,
Thank you for reaching out to us.
Unfortunately, it is no longer possible to purchase international mapping for the MY650LMMT. We apologize for the inconvenience.
Kind Regards, The Navman Team
I forgot my password. How can i reset my password so i can download the program
Reset it to factory defaults. Not quite sure on memory but maybe hold the on button down for longer period.. anyways google that
Assuming you cannot get in..i.e. forgot password. If can go to the menu and change it. If not by holding down button a drum sound will occur
Hi John, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
I connected to the Navdesk to update for My 650LMMT, and there was a message saying that updates are possible, and I clicked download, but it stops there and the download does not work.
When I start the car my Navman MY 650 will randomly power up, or not, at different points in it’s program. My previous unit would always power up at the point it was powered down. Is there a way to make this one do that?
Hi Rick B, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Hi Rick, did you mange to find a solution to your question
I’m afraid I just forgot about it, and was never able to find this link again. Sorry I can’t help you, but thanks for bringing it to the fore.
How to delete recent locations
Hi Peter. Thank you for reaching out to us. Regarding your query, you may delete Recent Locations by going to Settings>Device>Delete Saved Information>Delete Recent Locations. For any other queries, you may send an email to our email support team at pcnsupportaus@navman.com.au.
Kind Regards, Navman Team
Thanks for the info, made sense. Despite going through the user manual it didn't have it written down anywhere that explained it that easily.
My NAVMAN MY 650 LMMT is just out of warranty and the screen has just started to become unresponsive to touch on the top of left hand side of the screen ie the "back button". Result = I'm stuck on this screen. I've tried hard reboot to no avail.
Hi Harry, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Hi, Navman MY650 keeps coming up with Application error. Application AppStartupSec.exe encountered a serious error and must shut down. Can you please advise if there is a fix. Regards Kieren
Hi Kieren, Thank you for reaching out to us. We are sorry to hear that you are having problems with the device. Please try the steps below to resolve the reported fault: Perform a hard reset. Please see the link below for the steps: external link
If reset won’t work, please perform Smart Recovery. Please refer to the link external link for the instructions:
If the above information won’t work, please send an email to our email support team at pcnsupportaus@navman.com.au for further assistance. Thank you.
Kind Regards, The Navman Team
How do I turn down the volume on my Navman
Hi Evelyn, Thank you for reaching out to us! Regarding you query, you may adjust the volume by going to the Main Menu>Settings>Audio. For any other concerns, you may send an email to our email support team at pcnsupportaus@navman.com.au.
Thank you.
Kind Regards, The Navman Team
Wondering is it possible to get a knew cradle for a NAVMAN MY 650 LMMT
My Navman my650LMMT only displays "30" speed limit all the time. The location appears correct.
The speed limit is only displayed as 30 in my MY650LMMT
Hi Philip R., Thank you for reaching out to us! Regarding your concern, please check the settings of your device. Please check if the device has been set to manual speed limit alert. To check, please go to the Main Menu>Settings>Safety>Set manual speed alert and you have the option to turn it off and set Speed Limit Alerts to Auto.
If you will have any other concerns, you may also send an email to our email support team at pcnsupportaus@navman.com.au.
Thank you.
Kind Regards, The Navman Team
Hi "unknown". Thanks for your response. I did find out that the "default" speed was set to 30. I raised it to 110, while waiting for your response, I will try your suggestions and see how it goes. Thanks whoever you are.
PS: I do not like not being able to address benifiting your position and/or stature. I feel that I am being impolite and maybe rude as well. Not quite what someone of my age if happy doing. We know what respect is and thus like to address people properly and politely.
But that's the way it is these days. Everyone has to hide now. I won't and never will!!!
Do l need a password to update my free maps on somebody else's laptop?
Hi Harry, Thank you for reaching out to us. Regarding your concern, password is not required to update the maps of the MY650LMMT. For the steps to update the maps of the device, please refer to the link below:
external link
If you will need further assistance, you may contact our email support team at pcnsupportaus@navman.com.au.
Thank you.
Kind Regards, The Navman Team
I'm trying to update my Navman MY650LMMT, Connected to the navdesk but i get 2 updates and they're both for New Zealand, non for Australia, what happened to the Australia update?
Hi BGL, Thanks for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
And you couldn't simply tell me here why there are 2 NZ updates and no Australia update? In fact when I clicked on the link I get " Hmm. We’re having trouble finding that site" . What's the point of asking questions here? I already looked everywhere to try finding an answer. Why do i need to send an email to " nav support" , if YOU ARE the nav support?
Hi BGL, Thank you again for posting your concern. We apologize as you were unable to access the given link for the online self-help resource. You may try the link below and should be working: external link Regarding the map update installation, it seems that the NavDesk software also detected an older map version of the New Zealand mapping. Below is the latest Map File for the Australia and New Zealand Map Update for your device: For Australia: MapData_NTAU1_v2103_5401.iso For New Zealand: MapData_NTNZ1_v2103_5401.iso
If the NavDesk is not detecting any new maps for Australia, you may try to change the file path/map location setting in the NavDesk. Please follow the steps below.
1) Open the NavDesk software on your computer. Make sure the unit is also connected and switched on. 2) Click on ‘My Navman’, and then select ‘Options’. 3) On the sub menus, click on ‘My Maps’. 4) Click ‘Change’ button, and you may set it to Desktop/specify the location of the ISO file. 5) Click ‘Ok’ all the way out. 6) Close and reopen the NavDesk software and you should get the prompts again.
In case the above information still won’t work, please send an email to our email support team at pcnsupportaus@navman.com.au so that they can further assist you in resolving your concern.
Thank you.
Kind Regards, The Navman Team
It worked, thank you.
Hi BGL,,
You're welcome
More great and keep safe
Kind Regards, The Navman Team
Good afternoon, I have a Navman MY650LMMT and after pressing the Start button the GPS unit starts up but appears to be locked/frozen at the start screen...it doesn't get to the "Load Maps" screen. I have tried the Reset options but still get the same results. Any help most welcome. Regards, Steve G.
Hi Steve, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
G'day folks,,, i have a navman MY650LMMT that freezes on the safety agreement pages,,, i press the except button with no response,,, i have tried to reset the unit by pressing the reset button on the back still no response,,,
Hi William, Thanks for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
My Navman MY650 has stopped displaying the speed limits I have tried Resetting the unit with no success Any help?
Hi Colin, Thank you for posting your query. Regarding your concern, please try the steps below to resolve the problem: Please check the settings of the device. To check, please go to Settings > Safety and Speed alerts should be set to On or Auto.
Please perform a hard reset. To reset, please refer to the link below: external link
Please update the software and maps. For the steps, please refer to the link below: external link
If the above steps won’t work, please send an email to our email support team at pcnsupportaus@navman.com.au so we can further assist you.
Thank you.
Kind Regards, Navman Team
Navman 650 gets extremely hot when on dashboard and even gets hot when connected to the computer. Is there a problem as the unit ceased to function on a long trip and since I rebooted it is now operating but still getting very hot.
Dear Divots, Thanks for reaching out to us. Regarding your question, there’s a possibility that the device is getting too much power when connected to the car or computer. It is also possible that there is something wrong hardware components inside the device like the battery causing it to get hot.
With this, please contact our email support team for the product to be checked and if it can be booked in for assessment at pcnsupportaus@navman.com.au . Provide your Full name, Phone number, Shipping address, Model name, Serial number, Date and store of purchase as well as the fault description. More great and keep safe.
Kind Regards, The Navman Team
Last updated, 12 October 2021. My satnav has frozen on "Drive Safely" screen. I have tried to restore via Navdesk 2, which is updated to the latest 1.4.2, but it still is blocked. I have tried a hard reset, pressing button on the back, and still blocked. All happened when I last updated. I tried turning it off then on, still nothing. I tried rest in Navdesk, still blocked. I only update from Navdesk 2. What now. Do I throw it away and go for another brand or can you fix it without me sending it to you. I've done this before and had to return it twice because the item was not fixed in the first place.
Dear Vlad, Thanks for reaching out to us. We are sorry to hear about your experience. Upon checking, it appears that you have already exhausted all the possible troubleshooting steps needed. With this, please contact our email support team at pcnsupportaus@navman.com.au and provide your Full name, Phone number, Shipping Address, Model name, Serial number, Date of purchase and Store where the GPS is purchased for the device to be booked in for service.
More great and keep safe.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
When it’s charged the screen comes on but nothing else
Hi Bill, Thanks for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
More great and safety in your coming road trips.
Kind Regards, The Navman Team
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