Nectre Gas Log Fire

Disappointed in support – Pretty good heater, looks great too. Just forget getting support after a few years. Show details

Disappointed and depressed! – I loved my NECTRA gas log fire and how it heated the whole living area until after 4 years I received a gas safety Alert from Glen Dimplex September this year on not to use the NECTRA 2000 Gas log fire until their technician could check it out for dangerous carbon monoxide fumes escaping. Checks were done and no negative pressure and no fumes,… Read more ·  1

still, the main 2 ceramic logs were removed leaving one log in heater at the base which can't be seen only 4 pathetic flames coming up from the base. They need me to send them photos. I'm holding on to the logs and hoping they will put them back. I'll keep you posted. Surely there are many other people with the same problem.

Not Happy – Only a couple of months old. Has an annoying whistling noise. I have contacted distributor and they are the worst people to deal with. Best to avoid if possible. I have had no help from them whatsoever. Will never buy anything that they deal with in the future. Show details

Third House, third nectre – We are in our third newly built home and we have had a nectre gas log fire installed in each. We have been extremely satisfied with the product and would recommend it to anyone who likes the warmth and ambience without the wood chopping exercise. We have just purchased another home in which we shall install a Nectre. Very economical on gas. Show details

Looks better than it heats – We recently moved into a house where the Nectre Grande Gas Log fire was installed, and this is our first winter. The label states that it is a decorative unit not intended for space heating. I agree. With a rated input of 68MJ/hr (18kW) and output of only 5kW the efficiency is not great. After 2 hours it had warmed the room slightly but nowhere near enough to be comfortable.  Show details

excellent Gas Log Fire – Recently installed a Nectre gas log fire after reading a good review on this site and a little research. Happy to say that we are all very pleased with the decision. The unit really looks the part and has taken up where the previous piece of rubbish (masport Geneva) used to sit. We started using it the same night it was installed and almost… Read more

every night since. It gives out a great heat and is far superior to the reverse cycle unit that we had been using. It also gives the appearance of a real log fire, several people have commented at how real it looks. For the first few times it gave off an odor but now it is great. The fan is really quiet both on Low and High setting. When installing the rock wool that simulates glowing embers, care should be taken not to block the gas outlets, more particularly on the front left side which appears to be the weakest gas burners. The heater was purchased from Woodpecker Heating in Mornington, who will do supply and fit if required. As we were replacing a previous gas log fire, we opted to have our own plumber install the unit as it was cheaper than what Woodpecker wanted to charge us which was a fixed cost whether a new installation or just replacing a heater as we were. Other than that Woodpecker were great to deal with.

excellent – We bought our heater over 12 years ago and it has never let us down. We usually run it on low fan and low heat but crank it up as required. Its great after a long hot summer and the first cold winter night to switch it on and be warm in minutes. it just does the job.  Show 2 replies

Love it! – We decided to remove our wood heater and replace it with a gas log fire. After much research we chose the Nectre Gas Log fire. It looks real and the amount of energy it uses according to the brochure was much less than other brands. 28mj per hour if run on high. And it is made locally. Up until this point we did not have gas on the house. So… Read more

I have kept a diary of when it was turned on and off so I could see if the 28mj is in fact true. First bill has arrived and by my calculations it is using 23mj per hour. We do not run it on high all day. Just for the first hour or so and then run it on low. It heats our entire 4 bedroom house if we keep the bathroom doors and bedroom doors shut. I love having instant heat at the flick of a switch and am loving the fact that I have a lot less cleaning to do.

Very happy with this heater and wish we had made the switch sooner. energy efficient, gas log fire that actually looks like a wood fire the fan is a bit louder than I expected it to be