Regency FG39

Got one of these installed last week in Perth. (Made in Canada and they know about the cold). Chose this fire thanks to Product review. (Didn't get remote). Yes it's fantastic . Replaced our Masport gas (NZ) of 26 years due to small broken part we could not get a spare. Firstly though we had the smallest Illusion (Oz) gas freestanding installed… Read more

but fan was so noisy and could not turn it off, they couldn't fix the problem, so whole fire removed under guarantee . Regency very quiet even with low fan on. We only seem to need the whole thing on low to throw out the heat . Also Fireplaces WA in North Perth were very helpful and easy to purchase from and get it installed .

Good heater but the remote died after 3 years – We have had the regency fg39 heater for around 3 years and recently the remote stopped working. We contacted the company and the a replacement remote is $300. Unfortunately we were told that the warranty for the remote is only for 2 years, I would have thought that the remote would have lasted a lot longer, we have it attached to the wall with no… Read more

rough treatment. The heater in itself is a very good heater, but the quality of the remotes is questionable.

Have had its predecessor, F43-NG for about 20 years – Had great experience with this heater for 20 years (in Perth, so only used for 3-4 months every year). Same specs I think (40 MJ/hr consumption, with 2-speed fan). Huge room with cathedral ceiling and mezzanine walkway. Once room warms up , perhaps too much heat output even on lowest setting (which I think is 20 MJ/hr consumption). Have had it… Read more

serviced occasionally, and had to replace the thermal cut-off switch last year. Otherwise, flawless. If it ever fails, I will buy the current model without hesitation

Without doubt the best heater of it’s kind – Just had the Regency FG39 installed and am thrilled by the heat output and flame pattern. There is nothing in the marketplace to rival this freestanding gas log fire for performance and aesthetics., and can operate without the need to run the fan making for super quiet operation. Would recommend to any prospective purchaser. Show details ·  1

FG38 - So happy with this heater! – I had my Regency gas log fire installed in 2016 and have been extremely happy with it - warms a medium sized area very quickly and looks great - great ambience! My only problem was with the installation which was organised by the dealer Woodpecker - was disastrous! Big gas leak outside as well as gas leaking at connection point inside - and no… Read more ·  1

help or follow up from management at Woodpecker Mornington. However after contacting Regency myself they were onto it straight away and fixed the problem by sending their own technician out. He found the problem inside was due to poor installation and I was not charged for his visit. I would certainly recommend this product to anyone but would recommend going through a different dealer. My daughter loves my Regency fire and will be getting one herself, possibly through Gas Log Fires Melbourne.

So glad we chose this heater – Our Real Flame freestanding gas heater gave up the ghost this year after 23 years of service. It didn’t owe us a cent. Our gas plumber suggested Regency heaters. I read reviews of various brands on Product Review and was very impressed with those for the Regency FG39. The heater has been in for a month now and we think it’s great. I had read that… Read more ·  1

it is designed so it doesn’t create a draught in outer parts of a room and that proved to be true. It’s heat production is very effective, the fan is quiet (our last one was very noisy) and it is quick and easy to start. With our last heater we had to wait ten minutes after ignition before starting the fan but that’s not the case with the FG39, it starts automatically when you turn the heater on. The log set looks very effective both when the heater is on and off and during use it creates a cosy ambience. We bought the remote control which makes ignition and turning off very easy and allows you to use manual or auto modes to set temperature, fan speed and program on/off times.

Exceeded my expectations!! – I was so over the gas dusted heating we had. We have a solid brick home and replaced the 2 sliding doors, kitchen and main bedroom windows with double glazed ones so now on a 5C morning in Melb the inside doesn't drop below 15C, and we like an inside temp of 18C. Since installing the FG39 we are so happy. The heater is so easy to operate, set the… Read more

temp, turn it on and be warm. The flue is ducted to the external wall fitted with the AstroCap, so the air intake is external alleviating the draft problem. It heats the space quietly but so efficient and the ambiance is awesome. 15C to 18C in under an hour, then turns on and off to maintain temp.

Simply brilliant heaters with stunning looks – I have moved 4 times and every time installed a Regency Gas Heater, they are easy to use simply switch it on and they heat the house really well, no need for jumpers in our house because the one heater heats the whole 230sqm house as well as looking great. I recently moved again and lucky me there was a Regency Gas Heater already installed, I… Read more

recommend servicing the machine every few years to keep the flames looking good. Parts are available for years so your investment is well worth it.

Susie Belmont WA

A Real Showpiece and Very Functional – We just had a Regency FG39 installed at our parents house in Melbourne by https://gaslogfiresmelbourne.com . Although they have only used it once so far this year they are very happy with how quickly it warmed the entire house. It is also a real showpiece. On a side note the guys who installed it did a fantastic job.  Show details

very happy – When our 10 year old Bonaire Pyrox gas wall heater died at the end of last winter (we cheered - cos it was so noisy and often felt like it blew cool air) but we were then faced with a difficult decision of what to replace it with. We would have loved to put in a "built in" gas log heater but didn't have any where to put it (need a decent wall… Read more

cavity to build it in to). So it was either replace with one of the few wall heaters available which all have poor ratings, or ducted heating which we arn't convinced about for both $$ of running and truthfully we didn't need to heat the entire house, or a wood heater which we love but dont have time for or $$ buying wood, so it came down to a freestanding gas log heater. After much online googling we dicided to go with the Regency F39 as it had good reviews looked pretty good, had a nice compact looking shape and a very realistic flame and the F39 model has this wizz bang flue thingy (which is the main reason we chose this model) that stops cool drafts & it does seem to work. So we went and bought one and asked for installation as well. Also asked first that they come and remove our old heater and give us some time to patch and paint the wall and build a hearth for it to sit on as it would have been sitting on carpet and it just wouldn't have looked right. FYI they also were able to build the hearth for us but hubby is a tradie and was able to do the task. It all went quite smoothly and the place we purchased it from were very professional and easy to deal with. They had their preferred installer who did a great job (he also came to take down the old heater). It looks fantastic and we get lots of compliments on it.

So, does it heat well? (had it installed in April 2016 and have used it all winter) Well, i guess so... it's amazing to stand in front of on a cold night and the house is warm enough (small house) and there's no cold breeze from the fan... hubby is thrilled with it... i'm pretty happy with it. FYI we have another bonaire pyrox heater in the kitchen area and we used to put on both bonaire heaters on a really cold night but we havn't had to use the other heater since we got the regency which is good (aside from just heating the kitchen in the morning).

We run it high to warm up on a cold day then drop it to low and leave it on low, rarely having to turn it back up. It's mostly quiet apart from having the fan up high but its not even a bad noise... we are right next to it and can comfortably hear the TV etc. However it does have a rattle that can last for a minute on and off when its on low setting, it wont usually last too long but it IS annoying esp that it happened in the first few weeks. I havn't been too bothered to call the company yet but may just be the fan needing oil?? or something simple?? i hope.

Also we initially didnt bother with the remote control.. we arnt that lazy.. but then after installation we realised the controls are on the bottom of the unit at the front and was annoying to have to get on hands and knees to turn on, off, up and down etc.. in the show room i thought they had the controls on the back corner which i thought was a bit ugly anyway but i dont know what that was about. So i phoned and asked them to order me the RC and it came in a few days in the mail and was easy to set up. BTW, a comment to the regency company.. What's with the massive size of the RC? so far it's been confused for the home telephone and the TV remote control.. it's massive! Would have preferred something small and discreet - it's really my only complaint about the product.

Overall we are happy with it and would recommend it quite confidently. Our gas bill seems slightly lower than last year (possibly due to not having to run two heaters).

Great Heater – In late August I replaced my Rinnai which was a dreadful heater but the best available at the time. The Regency looks great, puts out a huge amount of heat and is very quiet to run. It is the first time I have been warm for years when I got rid of the wood heater for gas. The remote control and auto features work well. When it ignites early in… Read more

the morning it is so quiet it does not wake me up.

This heater continues to perform flawlessly. It is quiet, produces good heat. The remote control and programming is excellent. Pity about the price of gas.

Absolutely awesome – We bought the FG39 to replace a slow combustion wood heater. This gas heater has literally changed our lives. It is so easy to use, looks stylish, has all the ambience of a real fire (without the hassle) and puts out heaps of heat. The FG39 also has the advantage of a direct vent flue system which keeps the whole combustion air flow completely… Read more

seperate from the air in the room.

We were out to buy the best possible freestanding gas log fire available. I reckon this is it. Heats large spaces, realistic fire, easy to use, looks great

Wow! So good for Canberra winters – Puts out a lot of heat! We have a medium size lounge room and we have to run the F39 at low flame with the fan on low or it gets too warm. Awesome! The flame is gorgeous and when going looks quite realistic. Have had people ask if it's real. Couldn't be happier, finally we are warm in this house.