Perfect for our needs
We had an old large Rinnai with a broken thermostat. I did some research and shopped around and got this Rinnai 309 for nearly half price. The size is perfect, it runs very quietly and the timer facility is great.
An excellent appliance - had it 15 years
I've had a 561ft for 15 years now and have no regrets. Excellent quality and I recommend it without hesitation. I have read all the reviews and I think people need to remember that because this is a flued appliance, it needs an air supply. With all doors and windows closed, the air is normally supplied by air gaps under the doors, so you can't expect the appliance to work well if there are no air gaps and no inlet vent grille anywhere in the house. It's an advantage that this appliance not only warms the space, but also keeps the room fresh...and dry by gradually replacing the air. Sure, some heat is lost through the flue exhaust, but it's a beneficial trade-off. I've just noticed lately that there is a need to turn the heater up higher to warm the room in cold weather. I'm guessing this will be because the thermostat sensor is dirty. Time for a service -fair enough after 15 years.
Great Gas heater
This is awesome fluted gas heater that has energy saving feature to save money on gas bills. Warms up living room really well even on coldest winter nights. Its fluted gas heater so you do not have any gas fumes inside your home.
A healthy gas heater
Why would you buy an un-flued gas heater that uses your living room for a chimney? This is a flued gas heater, both combustion intake air and exhaust remain outside the home. It won't use up your oxygen or send toxic carbon monoxide into the room so it is Asthma Foundation approved and very safe.
The only thing this heater does is heat the room air, it even has a humidifier tray that makes sure the air is not dried out too much (it is optional if you prefer to use it or not based on your own humidity preference).
Installation is permanent and...a bit messy since a hole needs to be made in the exterior wall (thus unsuitable for an old fibro home as the wall is highly toxic asbestos and must never be disturbed) but otherwise it's a one off inconvenience.
Purchased in July 2019.
Excellent Gas Heater
After a long period of researching different heater options I chose the Rinnai Energy saver 559FTN Flued heater. I have a very large open plan family, living and kitchen area with high ceilings and this heater keeps the area lovely and warm. The programmable timer is great as is the economy function. Overall this is a great product which was easily installed by a local gas plumber.
Purchased in May 2019 at Betta Home for A$1,900.00.
No remote control
I have just purchased a new Rinnai gas heater for our house, I am amazed that not only does it not come without a remote control, there is no option for one. I would have been happy to pay more for this option.
The cost to build this option would be negligible and would provide (in my opinion) a significant enhancement to the product. You are missing out on opportunities to integrate with WiFi, smart home automation, phone applications etc. I urge you to consider this and for my sake look at ways to retro fit this existing models.
Purchased in June 2019.
I had a new Rinnai 561FT heater installed 2 days ago and regardless it is set to 26 degrees it did not managed to go over 17. Sitting next to the heater with my coat on I'm cursing Rinnai, the heater and the plumber who recommended it!
Purchased in June 2019.
- Rinnai 559FT
- Verified purchase
Does the job really well!!!
We had an old heater with one of the three burners broken, and we ran it all winter - when we replaced it with the Rinnai energy saver that blasts us with warm air, heating the room quickly and generally working better, our bills increased only by about $20-30 a month! Considering our old heater didn’t even work, that says a LOT about how good the Rinnai is. Easy to install, and not over priced either. Would recommend this model 100%! It also looks quite nice, doesn’t take up a lot of space. If you are tossing up between models, this model heats a medium-sized open plan living space very well, but won’t reach the bedrooms. Still takes the chill out, though!
Love this heater, heats room up within 10 Min, it’s quiet and looks good too. The only problem is the customer service line, I rang it to ask for help setting the timers and the Man just read straight out of the manual I had and got annoyed with me because I was asking a question and he said he didn’t know and told me he didnt know everything!! He seemed annoyed at me for ringing and had even less of an idea how to use the heater than I did. But I am extremely happy with the heater.
I bought the Rinnai 1005ft and the 559ft had them installed with brand new dedicated gas lines and a brand new 400l lpg bottle. over $7500- inclusive. The 559ft was junk straight out of the box. Noisy rattly junk. A very astute technician who came back 3 times (120klm rountrip each time) tried everything before authorising a replacement. A second technician arrived and installed another brand new unit out of the box. After installing the second unit he determined it had fan cavitation. The second unit is not as noisy as the first but it’s brand new and still junk. I had to take an overall total of 4 days away from my business interests to be present to open the house for the technicians. DONT BUY THE 559FT IT IS GARBAGE!
- Energysaver K561FTN
- Verified purchase
Had one 25 years ago and bought one again. The Best !
I had an old Rinnai energysaver that was over 25 years old and wanted a new one. The internal flue was no problem to install and the family is so happy to have heat again, just as the cooler autumn weather has begun. In 15 mins, the family/kitchen area is warm and toasty. Have still to learn how to use the Economical setting, but having the 2 sets of timers is great. Just make sure your area is not too big and I'm sure you'll be happy with this heater. Nice sleek appearance too and doesn't take up much space ! The cat loves it as well !
i am happy with it, is quiet and does the trick.
I moved to the new unit and the Rinnai Energysaver 556 FTR was here awaiting for me!!!
I am happy with it but because I am vision impaired I cannot see it it works with gas or electricity. It is gas is it not? Sorry I ask an obvious question... I do not know when it was purchased... so I'll click on anything so I can send you my query.
monsie pickles ms
I actually bought this heater second hand and it is the best heater I have had so far . I got it installed and it hasn't missed a beat. It has two timers so I set one before we get up in the morning and the second one for an hour before we get home at night . I have cathedral ceilings and quite a large lounge and it is always warm in my family room. The only problem is the fa is quite noisy but due to my large living area this isn't too much of an issue
Excellent, and a time saver being programable
Being able to set the timer for each program is wonderful, you get up in the morning to a warm house and you come home at night to a warm home, and are not running the heating during the day in an empty house. The cost saving s a plus too,.
Much better than a heat pump for us. We found heat pumps dry the air and play havoc with contact lenses but no such problem with this heater even without using the humidifier tray. Warm efficient heater which is pretty cheap to run. Timer function would be better if you could set different times for weekends but this is a minor quibble. overall even on the coldest wellington days in a typical draughty non insulated house we were warm this winter
What a rubish unit
It is 2 weeks since my heater was installed by a plumber who has had several phone calls to Rinnai. I have also called Rinnai. It is still not working. Winter will be past it seems before it will be working. It will not light so I cannot feel it will have been a good purchase.
Works good until warranty expires
Have one of these to heat my shop. A few years ago the heat exchanger wall burned through just after warranty expired. Parts were not available to fix it, so it was repaired with furnace cement. Now I find out the RHFE-556WTA was recalled for the seal that leaked and caused the exhanger to burn through and now I'm told parts that have burned aren't covered. What gives? Not buying another one of these ever again. I'm lucky my shop didn't burn to the ground! Guess I'm getting out my scrap sheet metal to fix this again before I freeze.
Our 559FT has similar rattle
Thought I'd join in on this discussion, although ours is a different model. Overall this has been an excellent product EXCEPT for the start up rattle. After a few years we noticed the noise when we turned it on which lasted a few minutes. When it got a bit worse we called in a Rinnai recommended serviceman who said it was the fan. At a cost of $750 to replace it, we all found it just the same noise wise. We had the old fan refitted and got our money back less the service visit! (Which was a quick vacuum and tightening up everything which did no...thing). Five years later, nothing has changed and I was fascinated to see a contributor had the same problem and solved it by tightening up the bracket between wall and unit. We just checked ours, it's not attached anywhere to the wall! Rinnai is this rattling a product fault? otherwise, it's been excellent, efficient and cheap to run. Just unfixable.
Brilliant heater 559FT natural gas
Fantastic unit! Money well spent! I should have done it sooner.
Just reading some of the other remarks. For me, Sales people were more than useless... From recommending wrong units that I could not have use due to flue. to trying to sell me the earth.
In the end I did all my own leg work and called Rinnai direct and got the best answers.
Had unit about a week, using a heat transfer to duct heat through out the house. (Does not make each room feel like it has a heater inside it) but the entire house has warmed up but several degrees, even better than I expected.
People use common sense.
have rinnia 559ft very smelly?
have rinnia 559 ft gas heater ? only problem is very smelly after shut down/turn off?. as fan stay on after gas shuts off> needs to open window to get rid of bad smell? no idear of the running costs can not get price from retailer they say ? 8
Questions & Answers
On my Rinnai heater the filter light flash’s, l cleaned them and put them back, the light went off for a couple of days, but now l just heard three beeps and the light is back on, checked the filters and they are clean.
What am l missing!
Hi Sharon Mc,
Thank you for your question.
Please contact our Technical Help team on 1300 555 545 Option 3 and they can assist you further.
Just purchased a rinnai 561ft to replace 557ft which was fantastic but had its day. The plumber can’t work out how to attach the air supply hose as it is too long and will kink behind the heater. Can someone tell me so I can tell him.!
Thanks for the question, we recommend that your plumber contacts our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).
Hi the speed of convection fan at the beginning is hi and the heat is quite good but after approximately 15 minutes the speed drops and the amount of heat will decrease.
How can I fix the problem and get the heat like the start until the temperature in the room reaches the set temperature.
Hi Majid S,
Thanks for the question, firstly, check that the economy button is not pressed on as it will reduce the heat and fan speed.
Check the Set point and Room temperature display in case the room sensor is reading a higher temperature than actual as that will reduce fan and heat.
Make sure that there are no obstructions around the rear, sides and top of the heater causing reduced air flow/ventilation.
If you require any further assistance please call our Technical help desk on 1300 555 545 option 3.
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