Don't buy Absolute waste of money and poor quality system
The system is absolute rubbish. Expensive product where cheaper products must more reliable. The software is unreliable. The cameras drop out and stop working. The batter (for ultra) version only lasts for 2 weeks. I wish I had of read the reviews before I bought this product. Very angry with how poor this product is (and it is very expensive). BUYER BEWARE!
Don't waste your money,!,!
I purchased a 4 set of arlo2 cameras on advice from a neighbour.
Now I have been sucked into a monthly subscription for just 1 camera , and when I called Arlo to see if I could get a discount for subscribing on more than one camera, I was put on hold for 1.5 hours! I fell asleep whilst waiting.
Then I spoke with 3 different people, over the next 2 hours, who were more than unhelpful, to be polite.
I explained to the most senior manager I was escalated to, how the cameras and the monitoring has never consistently worked. I have 3 hours gap, i...
Camera drop out
Sick to death of the cameras going off line constantly and when they are on they just record randomly with no movement triggering them , they just trigger themselves and wear out the batteries within a week. I live 1 and a half hour from work and can't be driving into work just to re activate the cameras. Waste of money arlo
Terrible app experience
The cameras are good but the app makes this thing an absolute waste of money and effort. The app is a massive battery drainer, and geofencing does not work in the slightest. The customer have been decent when calling about issues but at the end of the day something this price should work a lot better. Avoid.
Purchased in September 2018.
Waste of money
Biggest feature “geofencing” has never worked on these cameras which have made them a very expensive paperweight. Constantly recording at home and wasting battery so they need to be recharged every couple of weeks.. look elsewhere
Purchased in January 2018 for $700.00.
Unreliable, don't work when needed
Considering these are security cameras and should work 100% of the Time I would say don't buy them. They definitely do not work 100% of the time, they quite often don't pick up movements and regularly go offline and are difficult to get back with out physically resetting them or removing batteries. The software is bad and unreliable also. I use these with a nighthawk X10 router which certainly isn't the problem. Other than them being so unreliable and have missed things they should have recorded they do have good quality picture in day and nigh...t and the batteries probably last a couple of months if you don't have recordings too often each day. They are also very portable and can go anywhere within Wi-Fi range. I do not recommend this product.
Purchased in July 2014 at Office works for $499.00.
you can do almost the whole training session in front of the camera-will not respond
I have more than 6 arlo cameras in place, a few of them are battery driven. I have noticed that the cameras which are operated by batteries are very slow in responding to any movements in front of them. What is more disturbing is that very often they don't respond AT ALL.
Purchased in December 2017.
Arlo Speaker is not loud enough
We have our Arlo well over a year now, we are happy with it except that the speaker is not loud enough as they advertised. You can hardly hear the sound of it..one day I had a parcel delivery and I disperately need to speak to the delivery guy to give instructions as I was out but it was useless because the speaker wasn't loud enough to relay messages. I wish Arlo can fix that part and make improvements. Sometimes it give you notifications of motion but when you check it's not there.
Purchased in January 2017.
the Arlo camera works great at night ,picture very clear with all types of weather.
Very reliable , you can change the sensitivity manually, for battery life, buy rechargeable 123A
As It will
Arlo, Scam and Misc Direction
I have owned the Arlo camera system for well over a year and it is by far the most inefficient and unreliable piece of technology I have ever seen. The system constantly, weekly, needs service and constantly fails operationally. I have 8 cameras and they never work, despite calling for technical support and assistance. I know of neighbors whom have given up and thrown out their Arlos and replaced with other more reliable systems, but I invested well over $1000.00 dollars and have worked desperately to get the system to work. The batteries, ...new fully charged, last about a week at best, but the constant disconnections and interruptions of service are often daily. They, Arlo, have even somehow banned you, the customer, from writing bad reviews on Amazon, but the great reviews go right through. I personally STRONGLY recommend against the purchase or use of this product. It is truly junk!!!
Had mine just over 12 months. I work away and the battery is flat in two weeks. If you want all footage they have to be set at 100% and then battery goes quicker. Waste of my $800 and wish i took them back
Great system but has issues
Appeared to be a great system - but with one flaw. Cameras regularly appear as offline (wireless) and needed to be physically reset. All good if someone's at home but an issue if off site. Would recommend hardwired.
Not bad, not great.
Very easy to install and I have found the battery life better than I expected after reading some of these reviews.
The down side is that it only sometimes works! I had to leave for work before our nanny arrived today and so my kids were home alone for what was to be about 5 minutes. I eagerly waited for the Arlo alert so I knew she'd arrived but it never went off so I panicked and checked the recordings, nothing. I called her and she was there, she and her toddler had walked down our 30m driveway in full view of the camera and there was not one alert.
Makes me wonder what else it hasn't picked up. On the other hand, yesterday I had 112 alerts for an empty backyard with zero activity.
Rubbish!! Appears to work, until you need it.
I have the cameras connected to power and I pay a membership to have they recording 24/7 (Arlo PRO 2). I have 3 cameras. They appear to be recording constantly in the system, but when I needed to find a particular price of video, I noticed that a lot of footage is missing, including the 5 minutes I needed. I also have them recording to the local network, just in case. I needed my footage today, and all three cameras failed at the same time. They didn't record to the local usb, or the online system. When I called Arlo, they said missing recordin...gs in their system is a known issue... what is the point of the service if there is missing information, and no way to tell unless you look through the full timeline. Not to mention that another known issue is the problem they have with the timestamps... in my case, there is a 50 minute delay between the event and the timestamp in the timeline. It took me almost an hour to realise that the 5 minutes I needed where not there. Do not buy ARLO, is a waste of money.
I would never recommend this crap system
I have decided to purchased a second set of Arlo Cameras. Just to find out that the max number of cameras you can have without paying is 5, therefore I now have to dis-engage an existing camera just so that i can have one for the office. The system already cost a bomb to purchase and now they want to charge a fee to have the 6th camera running. What a joke.
- Arlo VMS3430 (4 Camera System)
- Verified purchase
Again Worse customer service ever
I bought the 3 camera Arlo 2 system a week ago..
Set up in half an hour & finally thought we have a great system here .
WRONG .. although the quality of the system is very good I found that batteries were running out in 48 hours ..
This is because the camera is recording EVERYTHING it sees ....
Called The Arlo support number & after 15 mins the operator couldnt even understand my email address .. I HUNG UP !!
Called the Arlo support in my area & to my horror was even worse .... after half an hour on hold the operator came back to me & ...
Pretty bad but has potential to be good.
For anyone who's considering getting Arlo, do consider the pros and cons below first. I've had Arlo for about a year and 5 cameras on their Basic plans.
Wireless setup that works as advertised although not in a great way. It's like an old car that still runs but it is noisy, jerky, and overall a terrible experience. It'll still do what you need to do but it's not great by any measure.
The app for your phone is horrendously slow, clunky, takes forever to load the settings page, refresh status, etc. It works pretty fast if yo...
Camera goes off line frequently.
I've two cameras installed, they keep going off line frequently requiring reboot of the base station, this is just too inconvient and not meeting my whole purpose of having security cameras.
Total waste of Money
Off line all the time Batteries life is Bad Bad Bad.
$1000 down the drain..Would Never recommend to Anyone.does not record properly always after cars or person is out of view clearly.
Pure and simply trash
Arlo security cameras, battery power consumption is horrible. Cameras consistently do not record until either a vehicle has left and viewing angle makes description of said vehicle minimal usual color and if its a car or a truck. Cameras always have to ne reset, or they will not alert or record. Netgear website is a joke to navigate for information. No owners manual only a simple start up instruction. Upon initial setup the company used my wifes cellphone as the controlling device, even after several attempts made to straighten situation out re...quiring several phone calls, and much wasted time. I would avoid any arlo product like the plague. The netgear company provide minimal contact information. Good luck trying to contact and receiving favorable results. They have my money, I have trash electronics, and an extremely foul taste in mouth when I think, see, or even hear of the name arlo.
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Questions & Answers
Motion zone settings have disappeared! How can I fix this?
How do I enable or disable local storage of Arlo Go video recordings on an SD card?
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