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Nova Dental Implant Centre

Nova Dental Implant Centre

 Verified
Nova Dental Implant Centre
2.5

11 reviews

Positive vs Negative
36%64%
Value for Money
4.2
11 reviews
Stephanie
StephanieQLD
 

I had made an appointment for the Townsville clinic. I had to drive 5 hours to get to appointment. They cancelled my appointment last minute via text message. When I tried to speak to someone I couldn’t even speak to someone in that clinic. Waste of my time and my money and fuel. Won’t be going to them.

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Dan P.
Dan P.
 

Extremely unprofessional experience. Nova Dental texted me their address six different times, but every single time it was the wrong location. They had me walking around a mall looking for them, only to find out they weren’t even inside the mall at all. Complete waste of my time and very frustrating. If this is how they handle something as simple as giving directions, I can’t imagine trusting them with actual dental care.

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Andres
Andres2 posts
 

Go somewhere where an actual professional can diagnose your dental condition

Llewellyn Venter
Llewellyn VenterNSW9 posts
 

Absolutely professional and wonderful staff, very happy. Accommodating and informative through the whole process.

Andres
Andres2 posts
 

Terrible, all they are is marketing! Don’t trust the “from 75 dollars a week” [Content Removed] it’s more like 200 a week for a payment plan for 7 years!!

David H.
David H.NSW
  Verified

I’ve put off fixing my teeth for years, didn’t think it was possible. These guys were honest! actually gave me a plan I could afford. Feels good knowing I’m finally doing something for myself. Appreciate it heaps.

Kenny
KennySA
 

I visited the Nova team in Adelaide, and honestly, it was the best decision I’ve made. For years, I felt embarrassed about my teeth. I’d stopped smiling, found it hard to speak clearly, and was really self-conscious, especially after going through some pretty rough times. I’d pretty much never felt good about my smile again. But Dr. Paul Park and… Read more

the team were brilliant. They genuinely cared, took the time to understand what I’d been through, and made me feel totally supported. Dr. Park was gentle and kind and explained things in a way that really helped me feel comfortable and confident moving forward. For the first time in a long while, I feel proud of how I look.

I’m smiling again, speaking with confidence, and feeling ready to take on new things in life and work. Massive thanks to Dr. Park and everyone at Nova cheers for giving me my smile and confidence back.

Shara T.
Shara T.NSW
 

My husband had a fantastic experience with the Nova team at their Sydney location. Everyone was warm, professional, and made him feel completely at ease. His new set of teeth looks amazing and I must say, he’s looking handsome again with that confident smile! We’re so grateful for the excellent care and highly recommend Nova to anyone considering dental implants!!

Riley G.
Riley G.
 

Honestly just a [Content Removed], they won’t let you book an appointment unless you pay a “refundable” $75 deposit to make sure you turn you turn up which I was completely fine to do so but after my appointment I tried getting my refund back and the clinic wasn’t even Nova dental implant centre and that’s when I realised they are an agency that… Read more

books with other clinics and most of the time Nova and the clinics don’t talk to each other. When I tried calling back to get my money back no one answered and it literally took me threatening them to get my money back. The chick on the phone was nice but Jesus she just asked “how does this makes you feel?” “What are you most excited for” just full sales pitch it’s honestly ridiculous and there pricing isn’t even the pricing BECAUSE they are not the clinic they book for clinics. My advise: just go to the closest clinic to you it saves you the hassle and they do free appointments without the “refundable” deposit. Save your breath

Danny
Danny2 posts
 

really disappointed and wish i never gone there – If i could give 0 stars i would. this is a big waste of time, i was booked in to get the first assessment really quick. Then they booked me in to clean what was left of my teeth ($400) then it was going to take 4mths to get an appointment to have scans. all the while trying to get more and more money out of me. This was and is a waste of time… Read more

don't go with them and don't stay with them. The Dentist that i was sent to was the dental boutique gold coast. Just couldn't and wouldn't do or say anything to be able to speed up the process. They have nothing on-site so every part of the process has to be in different places. Just a really bad experience but out of all that i found a really good one and am nearly finished my treatment. IF you want to go to a great place go to the [Content Removed], they will look after you all the way.

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Aub T.
Aub T.NSW5 posts
  Verified

Not as expected – I wss expecting full denture & implant centre rather than agency that bookes you into other dentist. Booking was easy and fast especially to get the $75 booking fee. But then made it difficult to cancel or contact them for refund. Email with missing phone numbers, phone number doesn't connect or answer sometimes. Agent also spent more time asking marketing questions like "what I'm most looking forward to when work is complete"

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