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smile.com.au

smile.com.au

4.5 from 1,747 reviews · View Statistics

Reviews

  • Value for Money
    4.4 (362)
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Silva B

Silva BVictoria

  • 2 reviews

not sure it was worth joining smile

published

Discounted amount charged was only a few dollars less than without it. Was very happy with dentists service but still thinking it was not worth joining smile as their advertised details did not add up to reality.

Incentivised ReviewNo
John C.

John C.South East Queensland, QLD

One of the worst experiences

published
Incentivised ReviewNo
Joey

JoeyIllawarra, NSW

Unorganised and little bit suspicious at times

published

My dental clinic did not provide the smile.com-discount. I asked smile.com and they said they would review. Then no response for over 3-weeks, I am still waiting to receive reimbursement.

Value for Money
Incentivised ReviewNo
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Nat

NatSouth East Queensland, QLD

Unsatisfied

published

The whole appointment was rushed and poor advice given. I went for a check up and a clean, however the clean was rushed and was not completed properly so now I have to pay for another clean. I also need a small filling in a rear wisdom tooth, however I was advised that it would be difficult to fill so I should get it pulled out instead. I have since had a 2nd opinion from a more competent dentist.

Value for Money
Incentivised ReviewNo

Plenty to Smile About

published

Only been a member for a few months. Found a terrific dentist and have saved mega bucks on a couple of procedures already. Couldn’t be happier with both the SMILE dentist and my cover.

Value for Money
Incentivised ReviewNo
1 comment
smile.com.au
Monica H.smile.com.au
Marc

MarcMetropolitan Adelaide, SA

  • Verified customer

No pain, no complaints

published

Gentle, caring and considerate. Clear consultation the whole way and cost effective. Even with "smile" cover, I was expecting it to be far more expensive than it was highly recommended.

Value for Money
Incentivised ReviewNo
1 comment
smile.com.au
Monica H.smile.com.au
Carole

Carole

  • 2 reviews

Great Dental Treatment

published

I had 3 teeth removed and a new upper denture and saved a great deal of money. My dentist was kind, caring and provided excellent information. I recommend taking the time to find a Smile Dental Practice in your area.

Value for Money
Incentivised ReviewNo
1 comment
smile.com.au
Monica H.smile.com.au
Mark

MarkWide Bay-Burnett, QLD

Works well

published

A lot cheaper than other dentists - good service too. The whole process couldn't have been smoother.
Will be renewing yearly as it is a pretty good option for lower cost dental care.

Value for Money
1 comment
smile.com.au
Monica H.smile.com.au

The reviewer stated that an incentive was offered for this review

Michael A.

Michael A.Richmond-Tweed, NSW

  • 3 reviews

False teeth

published

Researched the cost of new upper false teeth and after checking and then joining smile and they saved me a $1000. This is a great result and very happy with the result

Value for Money
Incentivised ReviewNo
1 comment
smile.com.au
Monica H.smile.com.au
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Good option

published

I usually get tooth cleaning and it reduces the price a bit. It's helped, but I wouldn't say it replaces a dental cover. Otherwise helpful for a bit of a discount for general dental services.

Value for Money
1 comment
smile.com.au
Monica H.smile.com.au

The reviewer stated that an incentive was offered for this review

Can't Wait To Try It

published

Customer service was perfect. She was very nice and explained everything very clearly. She was very nice to my kids too.

Thank you smiles. I can't wait to try them on. Thank you for the FREE Whitener as well.

Value for Money
Incentivised ReviewNo
1 comment
smile.com.au
Monica H.smile.com.au
Deborah Kinglake

Deborah KinglakeGreater Melbourne (Outer), VIC

  • 3 reviews
  • 4 likes

I have tried to contact Smiles.com.au No Answer!

published

I booked with a dentist believing they were connected to smiles.com...
I had a partial cap treatment, only to find they are NO longer connected to Smiles.com.au. so I had to pay full price.
But Smiles advertises that they are??? I tried to contact Smiles to understand what happened..THEY DIDN'T RESPOND.
I then emailed them to have my membership reversed (or at least one year repaid) again no return email or call, though they say they will.
Just repeated automated email advertising themselves....
What is this? It seems like a scam?
Do I have to go to the Ombudsman to get my money back?
Don't do the 2 year offer & always check the doctor is connected to Smiles... I called around & found their reduction isn't as much as they say!

Value for Money
Incentivised ReviewNo

Good Dental service

published

Good service that is fit for purpose. It has reduced my dental visit costs. I would recommend joining smile to my friends. I have used this service on many occasions.

1 comment
smile.com.au
Monica H.smile.com.au

The reviewer stated that an incentive was offered for this review

Great savings every visit and for a minimal outlay per year.

published

I have had a lot of dental work done over the last few years and being a smiles member has saved me a lot of money and stress. I would not be without it now that I have had it.

Value for Money
1 comment
smile.com.au
Monica H.smile.com.au

The reviewer stated that an incentive was offered for this review

yvonne pearce

yvonne pearceSouth East Queensland, QLD

just like insurance

published

It is a good idea to take out this type of insurance especially if you do not have health insurance as dental costs can be large and this lessens the pain so to speak especially if you need extensive work like a root canal done. Handy to have.

1 comment
smile.com.au
Monica H.smile.com.au

The reviewer stated that an incentive was offered for this review

Health Services

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  • Verified customer

Help me affordably pay for my dental work

published

Since joining smile I’ve had to do a lot of work on my teeth and being a member of smile helped ease the financial strain that the dentist can give you. I’ve been able to get dental work done that I’ve been putting off for a long time and I’ve never felt more comfortable about my teeth.

Value for Money
1 comment
smile.com.au
Monica H.smile.com.au

The reviewer stated that an incentive was offered for this review

D Kidd

D KiddSouth East Queensland, QLD

Peace of mind

published

Great service that saves me money while still getting the dental care I want at my the dentist of my choice. I highly
recommend Smile and their team. I am a satisfied customer

Value for Money
1 comment
smile.com.au
Monica H.smile.com.au

The reviewer stated that an incentive was offered for this review

Juliane

JulianeSouth East Queensland, QLD

Smile.com.au makes you smile more!

published

I love smile.com.au. I had a crown recently and paid half of what I did a year previously before joining Smile. A big saving. My husband also had teeth whitening and saved hundreds thanks to Smile.

1 comment
smile.com.au
Monica H.smile.com.au

The reviewer stated that an incentive was offered for this review

BooBoo

BooBooWide Bay-Burnett, QLD

  • 3 reviews
  • 1 like

Hmm. You asked for it!

published

I received an email asking for me to place a review.... here goes.
My “Smile” dentist, has recently closed. No warning, half way through orthodontist treatment for my son. Practice is closed - overnight.
There are no more dentists in the area with smile. I tried to ring them but they weren’t answering the phone. I am paying for cover that I cannot use.
Not sure what to do.
Wouldn’t recommend their customer service at all. Discounts on services are difficult to ascertain - dentists are so expensive anyway - not sure it is value for money. Particularly if there are no dentists available in the area!!!!!

Value for Money
Incentivised ReviewNo
No Smile

No SmileHunter Region, NSW

I wouldn't be bothered

published
1 comment
smile.com.au
Monica H.smile.com.au

The reviewer stated that an incentive was offered for this review

Page 1 of 88

Questions & Answers

Nics26

Nics26asked

I need a root canal redone as their is infection in my tooth still. It needs to be done by an endontist, do you cover this?

No answers
Max

Maxasked

What is the waiting procedure?
What are the discount limits ?
Do you provide any graphs of average costs per procedures for comparison!
Do you provide lists of participating dentists?

1 answer
Alwyn
Alwyn

I am not a Smile representative, just a very dissatisfied customer who feels ripped off.

Alana B.

Alana B.asked

I need an approved smile.com.au orthodontist in western Sydney. Can anyone help please? Also I find the search function on the smile.com.au website a little limiting, just a bit of feedback.

No answers

Get an answer from our members and smile.com.au representatives

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