smile.com.au

Morphett Street Family Dentist has been a saviour with their caring and relaxed atmosphere. When your feeling stressed or anxious about dental work the doctors make you feel at ease with plenty of helpful knowledge on work to be carried out and take the stress out of making payments when work is completed.

Positive experience using Smile the savings are well worth it

Who doesnt want extra savings when they go to the dentist? This service is user friendly and easy to use. Not to mention how cheap the premiums are. The customer service representatives are so lovely and helpful. Would highly recommend if you want to bridge that gap!

As a senior I am pleased to be offered a competent service with a dedicated dentist that is trustworthy and friendly at keeping my teeth and gums healthy and well looked after -ensuring older fillings are replaced.

Paid to join Smile.com.au on 17th September 2025 and was admitted to Redcliffe Hospital on the 19th with th a erratic heart and very dangerous blood pressure drops and put onto midadrine which I didn't like the first time I had it but they kept me on it for 10 weeks and have been into hospital since either RBWH or RDH with ambulance transfers each… Read more ·  4

time back and forth but always in one hospital got a pacemaker at RBWH and sent back to RH and then within a week and a half died in RH and hard CPR for 8 minutes and the paddles which got me alive and sent back to RBWH same night to get a a pacemaker and defibrillator 2 in 1 and pacemaker removed but still unable to stand or sit as the blood pressure drops to low readings or I pass out so again still having chest problems and unable to stand then after having chest pains daily or twice daily I got a high tripponin 14700. So the sent me back to RBWH from RH for 2 weeks to find out that my heart function is at 33% which means I can no longer be able to walk or have any operations as the chance of living is 0% so was being sent back to palliative care but I was put into a normal hospital ward and was released 6 months later. I am now living at hospital bed at home and a tip back wheelchair and a mobile shower chair and other medical items. I'm in things that I never needed before I went to hospital. So unable to get any dentistry and wife doesn't want to use it either so have asked before this time in telling them what I feel about Smile com au no replies after leaving my phone number and email each time I sent messages which got no reply to phone or email. Again after many attempted times on sending emails I get that they have now closed my account and said I haven't emailed or contacted smile com.au NASTY COMPANY DO NOT JOIN THIS GUTLESS DENTAL COMPANY CHECK THE COSTS AFTER YOU JOIN YOU WILL BE PAYING MORE THAN IS REVEALED IN JOINING CON.

I joined 25/02/26 for 2 years, and compared dental prices for the treatment I needed. I found there was no savings to be had so within 24 hours under their 100% satisfaction guarantee, I showed that and requested a refund as I am not happy. I have not got any human responses despite me sending from 26/02/26 onwards many emails and even going… Read more

onto website for contact and submitted my request. Despite a zendesk ticket, nothing has been resolved and now I have gone to my bank to dispute. I want a refund. I have never used the card and have found no benefits. Honestly, if I could they would have zero stars. Even when on the 25th I downloaded their app - on a live chat, the representative was rude to me when I was asking about practical cards. Smiles.com.au claim that in Qld - crowns (which I need) start at $2000+ and with them their dentists only charge 1650. Well, I did research and their very own preferred provider was offering patients the same price - 1650 without one needing a card so that is why I want to be refunded - there are no benefits. Customer service I have found so far appalling.

I joined Smile with reservations. I attended Maple Dental care and was so impressed With all the staff. Started from initial call to book an appointment. The receptionist was lovely and professional. Asked relevant questions to understand my concerns. Once arrived for my appointment the professionalism continued. The practitioner Lize and… Read more

staff were extremely welcoming, understanding and absolutely no judgement. I have been unable to visit a dentist for a long time due to work commitments. During the process to assess my issues Lize, communicated clearly, provided options. There was no forced decision, options given and I decided. During my tooth extraction both Lize and dental Assistant were communicating, explaining each step, ensuring I was ok etc. couldn’t be happier. Anyone who has any fears please don’t Lize is so professional and now I am returning to continue With my dental program. This is all down to the professionalism and welcoming of all Staff. A huge thank you and so grateful for your help. Received some discount which also helps. Very happy with Maple dental Care and discount received.

I have always struggled with the condition of my teeth it was going to cost way above I could afford until I found smile and have been blown away are how much more affordable and the have the best results we could and now confident to smile again

Almost $600 worth of savings so for from being a Smile member! Ready renew for the year and more savings on the way! A great app too that’s easy to navigate. No need to second guess this one, you’ll make your membership back on the first visit!

I’m so glad I found this. I found it at a time when I needed a fair amount of dental work and what a difference it made. The fact that you can use it with your existing health insurance as well is such a bonus. I rarely say this about insurances but this one seems really fair and Customer focused not a rip-off at all.

They don't tell you this but they might try to get previous dental records if you sign up without telling you. They don't ask you about previous dental records when signing up, and I didn't ever sign a consent form or was clearly notified, but they did it. They went behind my back to do so without asking me. Dentists don't honour their prices,… Read more

don't even scan my card, and when I tried to contact Smile.com.au through the app they just send me a link to activate my account.

That's my experience with two seperate dentists now. To quote one of them "I'd just cancel it's a waste of money".

That's important to note the dentist never took down my Smile.com.au info but they asked for my dental records anyway then claimed it's in their long privacy policy.

After speaking with them on live chat they blatantly said their "capped" fees aren't capped.

It's already activated and I paid for two years.

Guess these con artists got my money and I say con artists. I got a discounted rate due to my insurer, I started going to this dentist before I was a member, yet they claim they provided the discounts.

Their website says their membership compliments insurance but I've never been offered a further discount and I have asked a lot.

Even when my dentist refused to take their card down and even though I wasn't originally a member they still send me an email claiming I got discount on line items.

My dentist left the Smile cover program and I discovered this the next time I went to the dentist, which was a few years later. Which means I've been charged subscriptions for which I could obtain no benefit at my regular dentist. Their refund form won't permit a refund unless there is no Smile dentist within 30 km or you have joined a health… Read more

fund. I don't believe anyone should be expected to leave their trusted dentist, and how could they anyway when their dentist may cease the partnership between visits without their knowledge? Smile kept renewing without making it reasonably clear that my dentist had stopped participating, and flatly declined my request for a refund. Consequently, I would not recommend this program.

Waste of money no endodontists listed and no refund when cancelling cover before expiry. The business model is opaque and it’s not clear there are any real savings

I have saved thousands by being a smile member. My dentist added my membership details and it showed me the savings. I’ve had lots of dental work done and most recently some crowns and my last invoice I had saved over $4,000 in one sitting. For a yearly lost cost fee I’m savings more than when I had private health insurance. Would highly recommend.

Smile is fabulous as i dont have health insurance and have always had issues with my teeth! Smile has saved me a significant amount of $$ at the dentist. The App is great to keep track of your dental visits and savings. Has been well worth my family being members ⭐️⭐️⭐️⭐️⭐️

I love being a Smile member because of the savings. Dental work is expensive & I couldn't have afforded some of the periodontal work I've had done, if it wasn't for Smile.

We signed up to smile 2 years ago! Best decision ever, super easy to sign up and use. Great discount on dental services and amazing customer service. Definitely recommend!!

Major Savings 
on your Dental 
 Woo Hoo - So Easy. 

My latest update from SMILE Dental showed me that my savings so far for the year have been well over $3500 for me and over $4000 if I include my wife and kids. 
These savings enabled me to get urgent Major Dental work done, that I otherwise couldn't have afforded.
It's just so easy to Join Up… Read more

and start Using and with no waiting periods. 
I highly recommend SMILE even if you already have Private Health Insurance. The additional savings with SMILE are amazing. 
Smile member 10+years.

With no waiting period, you join in the day of your appointment, making sure you go to a participating dentist (easy to find on the smile website) and save more than your membership across your first 2 visits. Can't lose!!! Essential for anyone without private health extras cover.

Smile.com.au is a fantastic dental insurance policy. Super easy to join, great value, and my dental costs dropped straight away. The discounts are real, the process is simple, and it genuinely makes looking after your teeth stress‑free. Highly recommend.

This is such a simple dental policy. Super affordable. Once you sign up, the dentist simply applies your discount, no fussing about looking for apps or membership cards, it's all taken care of. And you can upload your invoices as simply as scanning them with your phone to see the discount applied as a permanent record in your smile account. 2 visits per annum as a single and your covering your fee. 3 visits as a couple.

Found smile.com by accident but am glad I did....wish I had this a few years ago to help with discounts on dental work easy to use app quick reply from help desk and great savings at the dentist.

I’ve had a great experience with Smile Dental Cover. The membership is reasonably priced, and I feel like I’ve received good value for what I’ve paid. I’m happy with my cover and would happily recommend it.

Smile.com is definitely worth the money. Initial start up fee was $67. 1st savings from 1st consultation using Smile.com was $64. I'm expecting many more visits.