smile.com.au

As a senior I am pleased to be offered a competent service with a dedicated dentist that is trustworthy and friendly at keeping my teeth and gums healthy and well looked after -ensuring older fillings are replaced.

Great alternative or addition to a health fund, I have saved from day one.

My husband used Smile Dental at Manuka, ACT. He was charged $600 to have a filling replaced that had fallen out. Very little drilling involved. The filling surface was rough and cut his tongue. 6 weeks later the tooth needed to be extracted because… Read more

it was too damaged. The dentist should have done a thorough investigation before filling it to see if it needed extraction or root canal. I feel that $600 for a filling replacement is ridiculously expensive and Smile certainly didn't make any difference. The membership is not worthwhile if you live in a regional area. We are three hours drive to the closest dentist and the fees are no lower.

Paid to join Smile.com.au on 17th September 2025 and was admitted to Redcliffe Hospital on the 19th with th a erratic heart and very dangerous blood pressure drops and put onto midadrine which I didn't like the first time I had it but they kept me on it for 10 weeks and have been into hospital since either RBWH or RDH with ambulance transfers each… Read more ·  4

time back and forth but always in one hospital got a pacemaker at RBWH and sent back to RH and then within a week and a half died in RH and hard CPR for 8 minutes and the paddles which got me alive and sent back to RBWH same night to get a a pacemaker and defibrillator 2 in 1 and pacemaker removed but still unable to stand or sit as the blood pressure drops to low readings or I pass out so again still having chest problems and unable to stand then after having chest pains daily or twice daily I got a high tripponin 14700. So the sent me back to RBWH from RH for 2 weeks to find out that my heart function is at 33% which means I can no longer be able to walk or have any operations as the chance of living is 0% so was being sent back to palliative care but I was put into a normal hospital ward and was released 6 months later. I am now living at hospital bed at home and a tip back wheelchair and a mobile shower chair and other medical items. I'm in things that I never needed before I went to hospital. So unable to get any dentistry and wife doesn't want to use it either so have asked before this time in telling them what I feel about Smile com au no replies after leaving my phone number and email each time I sent messages which got no reply to phone or email. Again after many attempted times on sending emails I get that they have now closed my account and said I haven't emailed or contacted smile com.au NASTY COMPANY DO NOT JOIN THIS GUTLESS DENTAL COMPANY CHECK THE COSTS AFTER YOU JOIN YOU WILL BE PAYING MORE THAN IS REVEALED IN JOINING CON.

I joined 25/02/26 for 2 years, and compared dental prices for the treatment I needed. I found there was no savings to be had so within 24 hours under their 100% satisfaction guarantee, I showed that and requested a refund as I am not happy. I have not got any human responses despite me sending from 26/02/26 onwards many emails and even going… Read more

onto website for contact and submitted my request. Despite a zendesk ticket, nothing has been resolved and now I have gone to my bank to dispute. I want a refund. I have never used the card and have found no benefits. Honestly, if I could they would have zero stars. Even when on the 25th I downloaded their app - on a live chat, the representative was rude to me when I was asking about practical cards. Smiles.com.au claim that in Qld - crowns (which I need) start at $2000+ and with them their dentists only charge 1650. Well, I did research and their very own preferred provider was offering patients the same price - 1650 without one needing a card so that is why I want to be refunded - there are no benefits. Customer service I have found so far appalling.

I joined Smile with reservations. I attended Maple Dental care and was so impressed With all the staff. Started from initial call to book an appointment. The receptionist was lovely and professional. Asked relevant questions to understand my concerns. Once arrived for my appointment the professionalism continued. The practitioner Lize and… Read more

staff were extremely welcoming, understanding and absolutely no judgement. I have been unable to visit a dentist for a long time due to work commitments. During the process to assess my issues Lize, communicated clearly, provided options. There was no forced decision, options given and I decided. During my tooth extraction both Lize and dental Assistant were communicating, explaining each step, ensuring I was ok etc. couldn’t be happier. Anyone who has any fears please don’t Lize is so professional and now I am returning to continue With my dental program. This is all down to the professionalism and welcoming of all Staff. A huge thank you and so grateful for your help. Received some discount which also helps. Very happy with Maple dental Care and discount received.

Smile.com.au is a fantastic dental insurance policy. Super easy to join, great value, and my dental costs dropped straight away. The discounts are real, the process is simple, and it genuinely makes looking after your teeth stress‑free. Highly recommend.

Who doesnt want extra savings when they go to the dentist? This service is user friendly and easy to use. Not to mention how cheap the premiums are. The customer service representatives are so lovely and helpful. Would highly recommend if you want to bridge that gap!

This is such a simple dental policy. Super affordable. Once you sign up, the dentist simply applies your discount, no fussing about looking for apps or membership cards, it's all taken care of. And you can upload your invoices as simply as scanning them with your phone to see the discount applied as a permanent record in your smile account. 2 visits per annum as a single and your covering your fee. 3 visits as a couple.

Found smile.com by accident but am glad I did....wish I had this a few years ago to help with discounts on dental work easy to use app quick reply from help desk and great savings at the dentist.

I’ve had a great experience with Smile Dental Cover. The membership is reasonably priced, and I feel like I’ve received good value for what I’ve paid. I’m happy with my cover and would happily recommend it.

Smile.com is definitely worth the money. Initial start up fee was $67. 1st savings from 1st consultation using Smile.com was $64. I'm expecting many more visits.

I had a great experience with smile.com.au. The process was simple, easy to understand, and helped me save on dental costs. Highly recommended for anyone looking for affordable dental care.

Very easy to join at Smile.com, and I was able to use it right away with no waiting period. The discounts are amazing, and the premium I paid is definitely worth it.

Easy to use, makes a definite difference in cost paid on the day at the dentist. Reassurance of having a trusted dentist and having a reduced fee without expensive extras cover.

Purchased and used the next day to save hundreds on a root canal. Could only use selected dentists, but it was worth it to save so much money. I have referred so many family and friends. Memberships so cheap and if you leave a review they give a further discount. Cant fault them.

I have been with smile for a few years now and how it makes a big difference on your dental health billing it takes off money and then if you have a health extras card more comes off and makes it very cost effective to look after your teeth

Havn’t had smile long, but it has helped me already save a bit of money. It’s so easy to use and the benefits you get are so worth the money. You don’t have caps, all dental treatments so far have been covered. The app is So easy to use too.

Waste of money no endodontists listed and no refund when cancelling cover before expiry. The business model is opaque and it’s not clear there are any real savings

I brought 2 years of membership, found the insurance no longer useful for me so want to cancel one year, the process is so complicated, you get no response from the online chat, you need to fill a PDF form to request the refund, and they will charge you ~$26 processing fee

Been with smile a few years now both my husband and myself have saved a very good amount when I add my health insurance with it . I always tell people how you can save more while having smile account

It is easy to use and convenient. The best feature is there is no need to submit claims - if you visit an affiliated dentist, you receive treatment at a discounted rate straight away. The process is hassle-free, and the network of dentists makes it simple to access affordable dental care.

My wife and I have had great service and huge savings on our dental treatments. My wife saved over $500 on root canal work. Smile have amazing recommendations for dentists and we will definitely be renewing our policy next month.

Easy to use,great discount price and I just had to tell the receptionist that I had a smiles membership. I have saved more with smiles than i have with private health