NuroClean
2 reviews
Be Aware. For all those Australians out there buy at your own peril. I suggest you STEAR CLEAR! The site lists Australian invertors and infers its local. Nonsense. It's from Lithuania and charges will be in Euro - not Aussie dollars. Once you enter in your card details there's no back button to cancel out. After emailing to cancel my order within an hour when I recognising the charge did not match what was stated, and requesting that products NOT be sent, they were sent anyway and I was changed over $80 for 2x small containers. They state money back but this is also NONSENSE. I used one when they were not going to refund, and it did NOTHING (see after use photo). I put it down as a scam and a valuable lesson.
DO NOT BUY - not only is their eCommerce platform extremely difficult to navigate, adding extra items you don't need and making it extremely difficult to remove before purchasing (which is deceitful behaviour) but apparently they sign you up on a secret subscription and process another, second order the following month without consent. I am now onto my 16th email with their "Customer Service" team and all they done is try and offer me more and more of a discount off my next order and will not provide this apparent consent I gave them (which I didn't as their mould remover didn't work) and they're unable to conform if I am on a subscription. They're obsfucating and ignoring any request for information or clarity as to how I got into this situation. Time to chat to the police to see if charges of theft can be brought about....
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