Nut Grocer Australia

Websiite is poor - indicates "Items shipped to ...." after order placed - but then they send status update "saying ready for pickup" The phone number is unattended at 1pm Wednesday - with a message saying it is attended Mon-Fri 9-5 I'd say they are very small - so over stretched and unable to provide support when things go wrong Since I have not received my paid for order and they don't respond so I have to leave this at 0 stars

THIEVES I WOULD GIVE THEM A NEGATIVE 5 STARS IF I COULD!!!! I ordered $200 dollars worth of bulk nuts, seeds & oils. My order to central west nsw was accepted & money was quickly taken. I received email a few days later telling me that my order was… Read more

ready to be picked up in Victoria. When I informed them my order was to be delivered to NSW they said I hadn’t paid for postage & this wouldn’t happen & they would refund my money. THEY STILL HAVE NOT REFUNDED MONEY, THEY ARE IGNORING EMAILS AND DONT ANSWER PHONE!!! I only dealt with them because they had good reviews…..I suspect they are all fabricated by owners of the nut grocer! DO NOT DEAL WITH THE NUT GROCER!!!!! NEVER AGAIN!

I just purchased some hazelnuts, Almonds, macadamias, sunflower seeds and pistachios. I haven't tried them all yet. However the roasted Hazelnuts were very stale. I sent an email Friday night but no answer as yet. I've purchased from the royal nut co. And Nuts about life and never had problem with out of date nuts. Even though the hazelnuts use by… Read more

date is May 2027 it was very stale. So now I question the use by date that they have obviously put on randomely even though they aren't fresh at all. I will open the others if they too are stale I will return them. $220 is not cheap for me to throw out. It's August 8th and still no feedback from Company (Jonathan) I emailed them several times and rang left a message but still no answer. The initial email said they value their customers and will deal with any problem but I guess that's only in words ( a generic email, and that's it)

Have made about twenty purchases of anywhere up to 20kg total weight from Nut Grocer over about five years and keep coming back. Mostly buying from the organic selection - favourites are the coconut milk powder, and Dutch alkalised cocoa powder which is rich, smooth and mild. My sister raves about the macadamias, roasted here slowly in a large… Read more

frypan. Almonds, hazelnuts, peanuts, sesame seeds, grains, oils, everything has been excellent, and the one time I had something to discuss, asking about a packet of almonds that seemed to not be airtight when it arrived, the response was very good, it’s a while back but i seem to remember being offered a partial credit, and the nuts were completely fine, so the invisible puncture really did only happen in transit, they weren’t stale. Missing the organic chocolate buttons lately not in stock, it is generally hard to get bulk organic chocolate at the moment though, so maybe one day it will return. 3 cheers for Nut Grocer. Prices - very big thumbs up.

LSA big disappointment – Recently bought several products. Delivery was fast. Products very good quality, but the LSA, instead of being the ground meal of linseed, sunflower seeds and almonds - the linseeds were whole. If I’d known that beforehand I’d never had bought the 2 x kg packets. Not good for diverticulitis and hurt when stuck under my dentures. The 2 star rating is for the LSA only. All else would get 5 stars.

High quality and quick delivery – First time ordering and happy to report the delivery was very quick and all products of high quality. Will be ordering again.

Gone missing – My order was never received. A blame game between the courier company at the Nut Grocer has left me without the products or a refund for weeks.

Hmmmm – Wanted to place an order and opted for PayPal payment. Had to sign into my PayPal account before any postage costs were advised. Thought it a bit strange but continued. Then got the message that something went wrong and I should try again later. I did. Same result. Decided not to proceed with order. All a bit dodgy.

Perfect experience – Writing this after my second order. Shipping was earlier than expected, safely packed, and everything was accounted for. I hope they keep their prices affordable because it’s now going to be a regular for me. Great store.

Shipping ??? – Ordered 6 kg nuts on the 30th April 2022, still waiting for delivery on the 12th May, called them 2x only to be told next time to use another shipping co? e-mailed the co on the 9th May still waiting for a reply, Will not be ordering again.

Reasonable prices – Their prices are okay but you have to buy a lot to get free shipping. I used to buy dried fruit from another seller from Perth which is a bit far, so I wanted to try another seller. I made a mistake of buying 6kg of dried mango which is too sweet compared to other seller. Dried blueberries are very sweet as well. Perhaps their nuts are good but I did not buy any.

FANTASTIC COMPANY – Exceptional service, Fast delivery, Excellent products, Great prices. We can not more highly recommend this company. They are second to none for nuts, fruits, variety good and amazing service. We deal with them on a regular basis and they are always friendly and helpful.

Great options, great price, speedy delivery – I have twice now ordered from this store. Their response time was super-quick, just a few days from Victoria to South Australia. The nuts were well-packed in vacuum-sealed bags and really delicious! They also lasted well once I'd opened the bag. If you are catering for a crowd, or just love nuts like me, you can't go wrong with Nut Grocer Australia.