Oasis Heat Pumps X Series Questions

Nathan E.2y · X Series

So this may be a weird one. Has anyone had issues cooling their pool vs heating. Heating works great - we just want to test out the cooling function and although the weather is cool, the water temp is struggling to drop below 18 degrees celcius.

Nathan E. 2y

Have selected cooling mode - and also tried auto mode too. No good.

Oasis Heat Pumps DM 2y

Hi Nathan, We would love to discuss this further with you. Please give our technical team a call on 1800 815 913, mention that you posted this question, and they will be able to provide additional advice and assistance.

Sunil M.2y · X Series X19

Oasis IX 19 good for residential pool?

Oasis Heat Pumps DM 2y

Hi Sunil, the X19 is a great heat pump, designed for residentail pools. While our heat pumps cater to various temperatures and seasons, the typical heat pump size is based on heating a swimming pool to 28°C for 6 - 9 months of the year, assuming the use of a pool blanket. It's important to note that pricing can vary due to factors unique to each house, meaning two pools of the same size may have different heating requirements or installation complexities. If you would like to obtain more information, please feel free to reach out to the team on 1800 815 913.

Paul Baihn3y · X Series X19

why does my heat pump mainly come on at night when i need it to come on during the day when my solar is working

Oasis Heat Pumps DM 3y

Hi Paul, I am sorry to hear that you're experiencing issues. To get to the bottom of this, we recommend that you reach out to our technical team on 1800 815 913, option 3. The team will be able to assist you in troubleshooting the problem by going over your settings and installation details.