Omeros Bros Seafood Restaurant

Try at your own risk – TL; DR The most rude 'service' (more like sarcasm) I have ever received in my entire life at a restaurant. Try at your own risk. We made a booking a week in advance with the 'special occasion: date night' note. On the night, we called the restaurant to inform that we were running 10 minutes late. No problems. When we arrived, there was a queue of people in front of us. Unfortunately it didn't take long for the excitement to turn into a big time disappointment.

After a short wait, our turn came. 5 awkward minutes passed by without 'hi' or even an eye contact by the receptionist. She must be reading breaking news on her tablet. Red flag #1.

A tall, white and bald wait staff brought us to the table at a corner. When we asked if there was any chance we could move to one of the tables with the water view, we were told they were all taken. Fair enough.

When we asked again if we could move to one if it becomes available throughout the night, the waiter told us that we stay at the same table once seated and that is how it works at the restaurant. Shocker.

Surprised, I told him that this is the first time I visited a place with such a rule and that it doesn't commonly happen in Melbourne. His reply: 'I was in Melbourne for 15 years' to which I said 'I've been in Melbourne for 20 years'. At this point, I was convinced he was getting emotional. Red flag #2.

As he walked off, I followed on and said 'it is alright, I am sure you are trying your best.' to which he whimpers 'and you are not'. Yeah he was annoyed and amateur enough he couldn't hide it.

Another wait staff, a white lady who seemed pregnant, approached us to pour some tap water. Still trying to comprehend the unreasonable rudeness by the bald waiter, I asked the lady if that is how things work around us. She flat out ignored us and walked away. Must be the wife of the other waiter. Red flag #3.

After 3 minutes according to my watch, she walked towards us again. Perhaps she could answer my question I thought to myself. Nope. She just wanted to sell drinks. To be fair, nothing wrong with that, except all of the staff at Omeros seemed to have forgotten they are in the 'hospitality' industry to 'serve' the patrons. At this point I feel sorry for Omeros brothers as a fellow businessman. I just cannot imagine having such staff myself.

We informed them that we couldn't find anything to eat and that we were sorry to leave. The bald waiter once again showed a great display of who's the boss by saying 'please don't be sorry, we are thankful.' ... before starting to whimper once again with an inaudible voice criticizing my attitudes. It is possible that we've somehow got under his skin, or that both staff were having a particularly bad night, or perhaps that they were just racists. Who knows. I just wish that others won't have to ruin their nights because of these guys at Omeros.