Openpay

Openpay

  • Verified company
4.4

2,527 reviews · Statistics

PositivevsNegative
84% · 2,127324 · 13%
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4.4 (1,909)
Customer Service
4.4 (1,891)
Rates and Fees
4.4 (1,945)
Application Process
4.6 (1,959)
Openpay Plans are interest-free
Flexible payment plans - set up payments to suit your schedule
Establishment Fee, Plan Management Fee and Redraw Fee may apply to some plans
Default Fee of up to $9.50
May conduct credit checks during a credit limit increase application; may affect your credit score if you default on payments
See the Best Buy Now, Pay Later Services in 2023 as rated by Australians on ProductReview.com.au.

Reviews

2,527 reviews
Jrl.
Jrl. Greater Melbourne (Inner), VIC · 2 posts

Openpay is great, makes shopping easy.

Bunnings got me onto openpay, and I been using it ever since, it’s great for when you ain’t got enough cash on you. And the repayments are great and easy.

Dylan
Dylan South East Queensland, QLD

Good stuff

Good stuff works well even rho I haven't used it

Transparency
Customer Service
Rates and Fees
Application Process

Author stated being incentivised for this review

Nathan
Nathan Sydney Surrounds, NSW

"Fraud" Scam, Rip-offs openpay,

Dmossberg
Dmossberg  Greater Melbourne (Outer), VIC · 2 posts
 · Verified

Love it

Another way to buy things without hassle and high interest

Transparency
Customer Service
Rates and Fees
Application Process
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Michael T.
Michael T. Hunter Region, NSW · 2 posts

Openpay are scammers

No matter when or how much my wife puts into her bank account Openpay randomly take it.
$389 this morning was the most recent

Thieves nothing but thieves
Constant $9.50 payments

Danny
Danny Far North Queensland, QLD · 4 posts

BE VERY CAREFUL $9.50 SCAM

At the moment I have given one star because they wont allow me to do none. I used Open Pay while it was available, was never late with payments and actually liked it. BUT!!! When they went broke they sent me an email and also information about the situation. At that time I had 6 different active plans, so simply paid each of them out that same day. The app says I have NO active plans and ALL plans are completed and I owe $NIL. BUTTT!!! since paying this out I have now had 5 lots of 9.50 payments taken out of my account with no explaination. Everytime I put money in that account they help themselves to lots of $9.50 payments (so far over $50.00. I have sent through emails to support but not response as expected.

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Customer Service
Rates and Fees
Application Process
Natty86
Natty86 Perth, WA · 47 posts

Scum of the earth

Randomly taking 9.50 fees out of my bank , even when I take my money out of that acc the still manage to overdraw my acc I have no overdue payments they are doing this to so many people just cause u have gone bust doesn’t mean u can just randomly take money from ppl account can’t even leave money on my card cause of u guys !!!!!

Leith G.
Leith G. South East Queensland, QLD

Refund kept and management fees

Openpay refused to refund my money back (months of generic 'fob-off' emails) and even though the company has gone bust they still have the gall to charge management fees on top of purchases. Their 'management' is fraudulent.

Productreview123
Productreview123 · 2 posts

SCUM!

Randomly charging my debit card 2 months after they went tits up. Scum!

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Kennis
Kennis Sydney, NSW

Absolute shocking customer service

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Customer Service
Rates and Fees
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Erika
Erika Victoria · 2 posts

Awesome products

Love bella jewellery great service and quick delivery thank you bella ..

Karen
Karen Sydney, NSW · 3 posts

Openpay was great

It's ashame that this is no longer available as i loved using this

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Dillon P.
Dillon P. Sydney, NSW

Amazing service

Grateful for the service, they have been fantastic with me even when I had fell behind.

allison b.
allison b. South East Queensland, QLD

Awesome

Openpay is great helps you with things that are most important to you an I find the repayments are also affordable I give them 5 Stars very happy customer ⭐⭐⭐⭐⭐

Author stated being incentivised for this review

Richie
Richie · 2 posts
 · Verified

Be careful

Someone has hacked my account and used my account to start new plans. Hopefully I see my money again that was taken from my account without my knowledge. Rubbing it in by asking me to do a review when I’ve been hacked.

Questions & Answers

Brittany C.
Brittany C. · 

I used my friends openpay account to buy a phone I made the first installment payment in store with my card and I have the receipt for the phone I haven't paid her my payment recently because we are fighting she is saying she's going to get my phone blocked can she do that ?

Speak truth cowards
Speak truth cowards · 

It’s your phone and the agreement was you could use it

However who is asking for payment as Openpay is in administration they have gone bust they can chase you or her but have no leg ti stand on and doesn’t affect anyone’s credit either

So no payments needed as much as they say you do

And the phone is yours that’s just a means if control she wothotosed the oayment and the phone is in your name

Guest
Namara M.
Namara M. · 

I can't find openpay as an option for bunnings online?

Reloaded
Reloaded · 

Because No One can Use Openpay as of the 7/2 As They have gone into Receivership so you will have to find another payment option till further notice

Candice
Candice · 

Openpay works with mydeal klarna and kogan
one has Bunnings

Candice
Candice · 

As soon as I opened the openpay.app I saw Bunnings

Speak truth cowards
Speak truth cowards · 

It’s in administration and has been for months can’t be accepted anywhere they owe there lender so not sure what your using

Guest
Chelsea B.
Chelsea B. · 

Is anyone's openpay working in store?

Sue
Sue · 

yes

Andrew B.
Andrew B. · 

I can't get it to work online at Kogan and this might be the reason behind everyone's troubles. About to go bust?
https://www.fool.com.au/2023/02/03/could-this-bnpl-share-be-wiped-from-the-asx/

Andrew B.
Andrew B. · 

https://www.marketwatch.com/story/receivers-appointed-to-australian-bnpl-company-openpay-271675634105

Jules O.
Jules O. · 

https://www.marketwatch.com/story/receivers-appointed-to-australian-bnpl-company-openpay-271675634105

SYDNEY--Australian buy-now-pay-later operator Openpay Ltd. entered receivership and has stopped funding new consumer purchases.

Guest

Get an answer from our members and Openpay representatives

Details

Contact info for Openpay

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 20159699126

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