Optimum Thermocook Pro
Thermocook Pro Series · See All
- ✓ Verified company
- Award Winner 2023
82 reviews · Statistics
Optimum Thermocook Pro is a ProductReview.com.au Awards Winner for 2023. Learn more
This thing does it all
Thermocook ProFrom the get go I tried numerous different meals in this, from ice cream to risotto, coconut rice, all the way through to steaming veggies. You just click a few buttons and you're pretty much done. So simple.
Purchased in for $799.
Absolutely love it!
Thermocook ProI just got the thermocook a couple of days ago and used it for breakfast, lunch and dinner; made bread, rolls, cakes and pancakes. We are a gluten free household and it made life already heaps easier and the recipes are delicious!
Great for Men !
Thermocook ProThis product is life changing. It helps make eating healthy easy. A wonderful tool for men to have in the kitchen. Highly recommend
Have loved it for 6 years!
Thermocook ProJust had to get a new blade assembly after 6 years. I probably don't use it to capacity, but I love it for the time saved, and consistent results. Everyday steaming is always so perfect!
LOVE the service I ALWAYS receive from Froothie/Athena. Best reason to do business with Froothie!
Purchased in at Froothie for $599.
Author stated being incentivised for this review
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Love it
Thermocook ProTook me a while to come into the Thermocook world, but now I'm in I can't live without it. My food processor recently stopped working, but now I've found I don't need it as my Thermocook can do what I previously used the FP for & obviously much more.
Author stated being incentivised for this review
Amazing Product and Unbelievable Customer Service
Thermocook ProWe got the thermocook pro almost a month ago and it is a game changer! The best part is that when ever I’m making an Indian gravy, I don’t have to use three different appliances, as it can do them all in one. In addition, I don’t have to wash 100 appliances while cooking a meal. All good is cooked and heated evenly as well! The other day I made sticky date pudding for the first time in my life and everyone loved it!!! Super easy, super quick! The main thing is that there are 100s of recipes online and as long as you follow them, everyone’s gonna think you’re a wonderful chef!!!
Author stated being incentivised for this review
Thermomix out and Thermocook in.
Thermocook ProI have only been using this appliance for a few days and cant fault anything.
I cooked a Rissoto with ease and handling the bowl was not a problem
I made a chicken stew with boned out legs and using reverse with the thicker blade chicken didnt turn to mince but maintained size.
I am extremely happy with Thermocook and is defiantly value for money.
After 8 years with Thermomix call me a convert to Thermocook.
Regards Richard
Author stated being incentivised for this review
Great machine
Thermocook ProDoes all it says it will do. Very happy. Would recommend it to anyone who is time poor or needs to declutter there kitchen. Value for money . Thinking of buying one for a birthday present.
Purchased in .
Author stated being incentivised for this review
Excellent Product, Best Customer Service Of All
Thermocook ProSometimes even the best products may need a little attention. This is where you'll find out if a manufacturer is concerned about your satisfaction, even years after you've paid for their product. The manner in which the Froothie service team, Athena solutions, conduct themselves is second to none. Precise, swift action is taken regarding a minor issue. Treatment of their customer shows how much they appreciate and value the fact their product was chosen over the competition. I have never seen an after sales team work so efficiently for a positive outcome. Thanks again for being so efficient and fair.
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Awesome after sales customer service
Thermocook ProTheir customer service is excellent. I recently had a problem with my 6 year old Thermocook and contacted customer service. They advised me that my machine would need to be looked at by their maintenance crew. Following their step-by-step instructions I packed up my Thermocook, posted it off from regional Qld. to their Melbourne office and heard back within 1 week of them receiving it what the problem was. I was quoted a price to fix it, along with a generous loyalty discount I went ahead with the repair. Repair was done within hours of m
... Read moree paying for the quote and I was advised that the Thermocook was ready to be shipped back to me the same day. I’m now eagerly awaiting for Australia Post to deliver my Thermocook back to me early next week. Highly recommend their customer service and repair crew.Purchased in .
I am in Love. Cannot believe i cooked before i got this.
Thermocook ProThis machine makes me cook like a professional. The machine does everything i ask of it and more. I love the recipes that are included just to get me started and then i search on line.
The food comes out so delicious and cooked to perfection.
Purchased in .
Author stated being incentivised for this review
Even Better Than Expected
Thermocook ProExcellent for soups, sauces, stir-fry, sautees.
Food is evenly cooked, never over-cooked.
The appliance appears to be really safe - no danger of burning/scalding.
The taste that comes out is a function of the ingredients we put in! The appliance does bring out the best in the ingredients it is given to work with!
Purchased in at Froothie for $789.
Author stated being incentivised for this review
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I am super glad I made the purchase
Thermocook ProI am in heaven restaurant meals every night I'm a chef now Time saving easy care easy clean up easy use Such a great purchase loads of recipes and you can add your own as well! Thankyou Froothie team
Author stated being incentivised for this review
If only all my kids were so clever
Thermocook ProThis is like having a personal chef in my house, most things are so straight forward and easy to make and for someone with Carpal Tunnel in both hands its been a miracle. I can go back to cooking like I love, the bowl is not heavy when empty like some other appliances, it's simple easy to lock/unlock and release from the machine. Wish I had of gotten one years ago, definitely not a purchase I regret in anyway
Author stated being incentivised for this review
I call it - MY WIFE!!
Thermocook ProI love this little (big) gadget as it is so easy to use, although it does beep a lot, it whips me up dinner without me burning it whilst I go for my evening walks, I come home to a lovely dinner made by my wife! Such a great investment, so easy to use, it is so cleaver!
Purchased in .
Questions & Answers
When I press favorites on my thermocook or my phone my thermocook pro m2 keeps resetting itself, which is extremely frustrating. Can you help?
Hi Helen !
Thank you for your query, for any questions you have, you can email us at suppport@froothie.com.au, call us at 1300 309 900 or simply can open a ticket with our support team at:
https://athenasolutions.zendesk.com/hc/en-us/requests/new
Our Ticketing and Warranty Team is ready to help you with any issues you may have, 24/7
Thank you for your time and effort spent in this matter :)
Best regards,
Froothie Team
I have emailed your email address and still waiting on a reply!
Hi Helen ! Thank you for your time and effort spent in this matter, please can you open a ticket by following this link and the support team will instantly assist you: https://athenasolutions.zendesk.com/hc/en-us/requests/new
Appreciate your time :)
Best regards,
Froothie Team
I’d like to know your version if instant as it certainly isn’t mine….
Thank you Helen for your response, our support team has sent you a message at your email address and awaiting your feedback.
Have a lovely rest of the day.
Best regards
Froothie Team :)
Hi I’ve just got my new Thermocook which I’m excited to try but I can’t get it to connect wifi on my iPhone can you help
Hello Helen,
Thank you for getting in contact with us.
Which model ThermoCook do you have? As you have selected a model on product review which does not have wifi. The ThermoCook Pro M 2.0 and the ThermoCook Essential both have wifi capabilities.
Please contact our Customer service and support team for assistance with the product. Our Expert Technical Support Team is literally only one click or a phone call away. For any questions you have, you can email us at suppport@froothie.com.au, call us at 1300 309 900 or simply can open a ticket with our support team at https://athenasolutions.zendesk.com/hc/en-us/requests/new. Our Ticketing and Warranty Team is ready to help you with any issues you may have, 24/7.❤️
Have a Froothilicious day!
Suzanne
Hi thanks I managed to sort it but now I have another question… when I press favourites it just keeps resetting whether on my phone or the actual machine… I have a ProM2
Thank you Helen for your query, please visit: https://athenasolutions.zendesk.com/hc/en-us/requests/new and our Ticketing and Warranty Team is ready to help you with any issues you may have, 24/7
Best regards :)
If you just post the instructions here, others with the issue can easily resolve it instead of having to make unnecessary phone calls!
Hi Simon,
All issues have their own solution and based on our experience it is not always that simple to solve it with only sending instructions :-)
Our apologies for the inconvenience and we are happy to assist you with all your questions you have.
Regards,
Froothie team
Hi, I have an Optimum Thermocook Pro and have been loving it. However, I have ran into an issue. When I attempt to set time, temp or speed, there appears to be dial jumping. As in, I can choose to cook at either temperature 0 or 37 (no in between), and I can cook for 0 or 10 minutes etc etc. Now I did note that I splashed a little water onto the front of the thermocook and after investigation, a droplet of water did run out from where the dial sits. could this be the issue and if so, is there a way to fix this?
Hello Cordz,
Thanks so much for getting in contact with us.
When you press the timer button once you can adjust the time for minutes between 1-60
If you press the timer button a second time it will adjust the timer in second increments from 1 second to 60 seconds
If you press the timer button a third time you can adjust the hours from 1 hour to 12 hours.
I hope that makes sense but if not let me know and I can assist you further. If your unit is not functioning this way, please contact our support team and we can run through the diagnostics with you.
In regard to your temperature issue. The minimum temperature is 37 and maximum is 120.
If you think your machine is performing differently than what is stated above, please contact our support team with a video showing the issue and we can direct you from there. Our support team can be contacted either via phone or online by emailing us at suppport@froothie.com.au, call us at 1300 309 900 or simply can open a ticket with our support team at https://athenasolutions.zendesk.com/hc/en-us/requests/new. Our Ticketing and Warranty Team is ready to help you with any issues you may have, 24/7.❤️
Wishing you a happy and safe festive season!
Suzanne
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Details
 |  |  | ||
|---|---|---|---|---|
| Pros | User-friendly design
Easy to clean
Cooks evenly and efficiently
| |||
| Category | All-In-One Kitchen Appliances | All-In-One Kitchen Appliances | All-In-One Kitchen Appliances | All-In-One Kitchen Appliances |
| Price (RRP) | $1,100 | $1,050 | $1,600 | |
| Power | 700 W | 1,700 W | 500 W | |
| Capacity | 2.5L | 2.5L | 2.5L | |
| Dishwasher Safe Parts | Yes | Yes | ||
| Dimensions | 220 x 347.5 x 367 mm | 220 x 347.5 x 367 mm | 380 x 220 x 340 mm | |
| Weight | 6.99 kg | 6.99 kg | 6.1 kg | |
| Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | |
| Construction Material | Stainless Steel | Plastic and Stainless Steel | Stainless Steel | |
| Colour / Finish | Black, Grey, White | Black | Stainless Steel | |
| Release date | ||||
| Replaced by | Optimum Thermocook Pro-M | Optimum Thermocook Pro-M 2.0 | ||
| Manual | Download manual |
- GTIN13: 9353511000078
Extra Information
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