Oricom Secure520 DECT

Got the unit home and noticed immediately that the LED torch on the parents monitor is always slightly energised, it takes a bit to see but i suspect this is why there are so many reports of battery issues. Took the first unit back to the shop for a replacement due to the torch issue, the shop didn’t believe me as they couldn’t see it under the shop lighting. Eventually they agreed to swap the unit to find that the new one has the same issue. Due to going back to work and my wife looking after our son we weren’t able to get back to the shop again. The second unit is now failing to link after less than four weeks. Even when it was working there were often clicking sounds that could be heard when there was no sound in the room. Now have to take this back to try and get refund, won’t buy Oricom again. Don’t waste your money.

Love all thr features of this monitor.... however only had it for 3 months and the charge never last and now the music function has stopped working which we heavily rely on. This is our 2nd monitor for a 2nd baby and our 1st never missed a beat. Now i feel like i cant trust it and something else may not work overnight. Its really stressful and inconvient to have to now take it back and be without a monitor. Seems to be a common problem. Dissapointed.

Worked perfectly from day one, did not miss a beat, Over 6ths now and no regrets. Only improvement, you can't buy an extra base station for charging, but the batteries last nearly 8hrs, and I found a spare 6v charger around the house which works via the power port on the side. It did interfere a little with my Amazon Echo.

Great product, the range is incredible and the sound is great. Sometimes the monitor will make an annoying clicking sound every couple of weeks but i just need to re set the main unit.
The only other minor issue is that the lights are extremely bright on the parent unit, i have had to cover the lights with blue tac or else it would frustrate me at night time.

We bought this monitor a couple of months back and we love the light show and the lullabies/white noise/nature sounds you can play through it. The temp display, night light and talk back feature are also great.

However, the reason I give three stars is.. The baby unit never moves from its location and the parent unit rarely does either but for some reason, sometimes the units won't link. The parent unit just keeps saying it's linking until it finally beeps and displays not linked. I have tried turning the parent unit on and off several times and the same thing happens or occasionally it will show what sound is being played and the music symbol but there is no sound or temp. Also, after turning the parent unit on and off a few times, whatever sound you had playing on the baby unit stops too.

The odd thing is, it knows the baby unit is there because while the screen says linking, if I switch the baby unit off, it instantly beeps and says not linked just like it does when it's working normally and you turn the baby unit off. I'm glad there is a "quick fix" so to speak so I can still use the monitor but it's rather frustrating to have to sneak into his room and do this to make it work again.

Tomorrow we will be returning our THIRD monitor to Baby Bounce for replacement. Each unit has lasted 2 weeks of use. Every time has been the same problem - parent unit loses charge, randomly stops linking, music gets a high pitched sound in the baby unit and clunking noise in the parent unit. Disgraceful really, maybe third time lucky?

I got given this monitor as a baby shower present and I love it. I love how it's wireless and can take the remote where ever you go. I like how it's also a night light and plays soothing music and has stars that shine onto the ceiling. It's clear and also has different volumes you can use. It was easy to set up, took a few minutes. It's quite a good little monitor

Having the same problem with my second SC520 as my first. Intermittently the temperature display turns faulty. It will show temps of 99 degrees or show no temperature at all, other than too hot (despite it actually being around 18 degrees). Tried resetting, but makes no difference. Everything else on the monitor works fine.

After being incredibly happy with our 4 year old sons oricom baby monitor (which is still in use daily) there was no question that we would buy another Oricom model for our daughter but I am so disappointed.

We chose the 520 because we like to be able to see the temperature in bubs room and that the main unit played continuous music which we thought would be a godsend to help block out our sons noise and to aid our daughter to sleep.

Initial thoughts on the product were that they felt a little cheaper quality then my sons unit but having faith in the brand I plugged it in and away we went.

The parents unit would not stay charged for long, was very noisy even on the first notch or volume and would often keep me awake and the music would cut out occasionally omitting a really high pitched screetc until it was unplugged.

Oricom customer care were pretty good and arranged a replacement to be sent out (they let me keep the one I was using until the replacement arrived which I appreciated)

Our replacement unit parent unit charges a lot better and is quieter but the music still cuts out really badly. My husband said last night that it hurt his ears when went into to turn it off.

It seems to be a common problem so I will be asking for a refund to buy something else. I should have read reviews on the unit before we bought it but because I was happy with ours sons I didn't.

As it seems everyone else is having the same problem I might change what I have altogether. I really love this monitor but we've only had it for 4 weeks and the music has stopped working & the parent unit has stopped charging also. It's fine if you leave it in the dock. I've tried unplugging the adaptor & plugging straight into the parent unit but it doesn't make a difference so it's not the metal connections.
Otherwise it's easy to setup, the audio is great, we are quite far from our little ones room & have found lots of interference with angelcare but we had none with this one. Really disappointed as besides those problems it's great.

**UPDATE**
When I took it back & the lady plugged it all in it was working fine (of course!) I took oricoms number just incase as I didn't want to send it away & be without it. I got home & plugged it in & its been fine ever since! Only thing I would say is a negative is the battery doesn't last long in the parent unit but I have the music playing a lot. In saying that it still lasts a whole day off the cradle.

**UPDATE 2**
1 1/2 years later were still using the same monitor. I don’t use any features on it anymore but the sound quality is still as good as ever.
If there’s 1 ongoing problem it’s the parent unit charging. Some days it has 3/3 bars charged. Sometimes I take it off the charger in the morning & it hasn’t charged at all.
If you can get this monitor cheap, then it’s really not that bad. I wouldn’t pay full price for it though.

Returning this product tomorrow as the music function has stopped working and the handheld unit keeps losing connection with the parent unit and won't hold the battery charge. I have already wasted one pair of rechargeable batteries on this unit. To get it partially working I have to switch off both units and keep switching them on again until they connect again. Hopeless and very frustrating.
I'm disappointed as I really liked the music and light show (note that the light show is very basic and could be a lot better).

Same issues as I had with a previous model, parent unit won't link and having battery issues.
It won't hold charge for long off the dock.
After 3 months the parent unit wouldn't link, sent it back and was without a monitor for 2 weeks, then they sent me a brand new one - I've had the new one for 2 weeks and today they stopped linking again. So frustrated that I now have to take it back again and go through the same process without having the option of a refund. I would not buy this product or Oricom again which make me sad as I love the light features and the sound quality (when it works!) I still use the old model as a night light for my 4 year old even though the monitor doesn't work.

We have used this model for the last 3 months. In that time, one has gone back after it would stop playing music and a loud screech sound would wake her. Second one wont link any more, and battery wont last longer than an hour. Return policy is good though.

The HD sound on this monitor is amazing. Super clear to hear my daughter through which is so reassuring. She absolutely loves the lullaby tunes that flick through and soothe her quickly. It is an absolute bonus that you can also plug your own music into this monitor through the USB port. The light show the baby unit projects captivates my little one and soothes her almost instantly. Highly recommend!

Excellent reception
stereo sound
long range wih excellent sound quality
Lullibies are fantastic

I would rate this monitor within the current market