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Oricom Secure520 DECT

Oricom Secure520 DECT

2.9 from 16 reviews

Reviews

Review distribution

5 star
3
4 star
3
3 star
4
2 star
2
1 star
4

Nat

NatMetropolitan Adelaide, SA

I love it!

published

It was easy set to up. We love the star show, lullabies and night light. The night light isn't too bright and not too dull either, it's just right. There was a small sound issue with the lullabies but Oricom replaced it quickly and hassle free. We would reccomend this brand and product to anybody and would be happy to purchase with them again!

Purchased in March 2017 at Toys R Us / Babies R Us for $80.00.

Build Quality
Value for Money
Ease of Use
Functionality
Connectivity / Reliability
Audio Quality
Battery Life
See all answers
1 comment
Oricom
Oricom I.Oricom

Hi Nat, thanks for the message. We appreciate the feedback and thanks for taking the time to let others know. All the best, Oricom Baby Care.


Daniel

DanielRichmond-Tweed, NSW

Terrible monitor and would recommend

published
2 comments
Oricom
Oricom I.Oricom
Daniel
Daniel

Unit was returned, not worth the hassle with Oricom.

Love it but now disapointed

published

Love all thr features of this monitor.... however only had it for 3 months and the charge never last and now the music function has stopped working which we heavily rely on. This is our 2nd monitor for a 2nd baby and our 1st never missed a beat. Now i feel like i cant trust it and something else may not work overnight. Its really stressful and inconvient to have to now take it back and be without a monitor. Seems to be a common problem. Dissapointed.

2 comments
Oricom
Oricom I.Oricom
Doug
Doug

Ok so rang 1st thing this am and are going to replace the monitor straight away! Wonderful customer service. Very happy and reasurring as its a baby product!

Recommended!

published

Worked perfectly from day one, did not miss a beat, Over 6ths now and no regrets. Only improvement, you can't buy an extra base station for charging, but the batteries last nearly 8hrs, and I found a spare 6v charger around the house which works via the power port on the side. It did interfere a little with my Amazon Echo.


sarah

sarahWerribee

  • 9 reviews
  • 13 likes

Great product hasn't let us down.

published

Great product, the range is incredible and the sound is great. Sometimes the monitor will make an annoying clicking sound every couple of weeks but i just need to re set the main unit.
The only other minor issue is that the lights are extremely bright on the parent unit, i have had to cover the lights with blue tac or else it would frustrate me at night time.

1 comment
Oricom
Oricom I.Oricom

Hi there, thanks for the message. We are glad to hear that you have had a good experience with the range and sound on the SC520. Thanks for the other feedback and we will pass it all on. All the best, Oricom Baby Care.


TKFam

TKFamJimboomba

  • 11 reviews
  • 2 likes
  • Verified purchase

It's great, when it works...

published
1 comment
Oricom
Oricom I.Oricom

going back for a 3rd replacement

published

Tomorrow we will be returning our THIRD monitor to Baby Bounce for replacement. Each unit has lasted 2 weeks of use. Every time has been the same problem - parent unit loses charge, randomly stops linking, music gets a high pitched sound in the baby unit and clunking noise in the parent unit. Disgraceful really, maybe third time lucky?


ChelseaJaronCharlie

ChelseaJaronCharlieQLD, 4227

  • 45 reviews
  • 9 likes

Love this

published

I got given this monitor as a baby shower present and I love it. I love how it's wireless and can take the remote where ever you go. I like how it's also a night light and plays soothing music and has stars that shine onto the ceiling. It's clear and also has different volumes you can use. It was easy to set up, took a few minutes. It's quite a good little monitor

SC520 Temperature gauge faulty

published

Having the same problem with my second SC520 as my first. Intermittently the temperature display turns faulty. It will show temps of 99 degrees or show no temperature at all, other than too hot (despite it actually being around 18 degrees). Tried resetting, but makes no difference. Everything else on the monitor works fine.

2 comments
Oricom
Marlene S.Oricom
Ashlee
Ashlee

Received new monitor from Oricom, delivered within a few days. All working great, very happy

  • Verified purchase

Would not recommend this product!

published

  • Verified purchase

Looks like a standard problem

published
1 comment
Oricom
Oricom I.Oricom

Stopped working after 6 weeks of use

published

Returning this product tomorrow as the music function has stopped working and the handheld unit keeps losing connection with the parent unit and won't hold the battery charge. I have already wasted one pair of rechargeable batteries on this unit. To get it partially working I have to switch off both units and keep switching them on again until they connect again. Hopeless and very frustrating.
I'm disappointed as I really liked the music and light show (note that the light show is very basic and could be a lot better).

1 comment
Oricom
Marlene S.Oricom

Pen

PenMelbourne

  • 2 reviews

Frustrated and disappointed

published

Same issues as I had with a previous model, parent unit won't link and having battery issues.
It won't hold charge for long off the dock.
After 3 months the parent unit wouldn't link, sent it back and was without a monitor for 2 weeks, then they sent me a brand new one - I've had the new one for 2 weeks and today they stopped linking again. So frustrated that I now have to take it back again and go through the same process without having the option of a refund. I would not buy this product or Oricom again which make me sad as I love the light features and the sound quality (when it works!) I still use the old model as a night light for my 4 year old even though the monitor doesn't work.

1 comment
Oricom
Marlene S.Oricom

Hi Pen, we are sorry to hear of your frustration with your SC520 audio monitor. We would really like the opportunity to find a solution for you, please contact our support team on 1300 889 785 or (02) 4574 8888 and quote reference no: HL68808.


Returned and replaced twice. Given up.

published

We have used this model for the last 3 months. In that time, one has gone back after it would stop playing music and a loud screech sound would wake her. Second one wont link any more, and battery wont last longer than an hour. Return policy is good though.

Captivates my little one!

published

The HD sound on this monitor is amazing. Super clear to hear my daughter through which is so reassuring. She absolutely loves the lullaby tunes that flick through and soothe her quickly. It is an absolute bonus that you can also plug your own music into this monitor through the USB port. The light show the baby unit projects captivates my little one and soothes her almost instantly. Highly recommend!

peter marvel

peter marvelAU

  • 2 reviews

This is the lates in oricoms range of audio monitors and i can confirm its been fantastic and interf

published

Excellent reception
stereo sound
long range wih excellent sound quality
Lullibies are fantastic

I would rate this monitor within the current market

Questions & Answers

FoodieK

FoodieKasked

I have set all alerts to screen only and the room is 22 degrees and stable. Why is my oricom 520 beeping at me? Thanks

1 answer
Oricom
Oricom I.Oricom

Hi there, thanks for the message. We would like to assist you with this, so please give our locally based Oricom Support a call on 1300 889 785 Mon-Fri 8am-6pm AEST, as the team will be able to assist you in this. All the best, Oricom Baby Care.


FoodieK

FoodieKasked

Can you switch off the temperature alerts on the oricom audio baby monitor secure 530?

4 answers
Oricom
Oricom I.Oricom

Hi there, thanks for the message. The temp alerts can not be turned off completely, but you can choose to have a screen only alert. To do this, please follow the below instruction:

MENU > SETUP > TEMPERATURE > TEMP ALERT > BEEP or SCREEN ONLY.

All the best, Oricom Baby Care.

FoodieK
FoodieK

Great! Thank you for the response. :)

FoodieK
FoodieK

Thank you. I have done this and also set other options to 'screen only' and also turned off backlight. But it still keeps beeping occasionally. It is charged and plugged in. Any thoughts?


Beth C

Beth Casked

Hi!
I have had this monitor since late 2016 and for some reason when it turned on this evening the temp has gone crazy saying it's 88 and 96 degrees.
It won't let me adjust the temp and resetting does nothing.
Can you please suggest how i can maybe get this fixed, or do i need a new one?
Thanks

1 answer
Oricom
Oricom I.Oricom

Hi Beth, thanks for the message. For this one, we would suggest that you follow the instruction in the User manual on page 33, to change back to Celsius. Please follow these instructions:

1. Press <MENU>. Lightshow is displayed, press to <UP> to display <SETUP> and press <OK> .
2. Temperature is displayed, press <OK>.
3. Temp Format is displayed, press <OK>.
4. Press <UP> or <DOWN> to select °C or °F and press <OK>.
The display will show Saved and you will hear a confirmation beep.

If you continue to experience difficulty in this, please give us a call on 1300 889 785 Mon-Fri 8am-6pm AEST, and the team will be able to assist in troubleshooting this issue with you and will provide you with a resolution. All the best, Oricom Baby Care.


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Details

CategoryBaby Monitors
Price (RRP)$119

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