Oricom Secure740
VerifiedMPN: SC740288 reviews
This product was available as part of ALDI's Special Buys for Jan 2020 & Jan 2021.
Great Baby Monitor – Bought this recently as was wanting a monitor with 2 cameras and my old monitor no longer sold them. The screen is a great size and the picture is very clear. There are great power saving and VOX modes, with an audible alarm you can turn on or off. Lullabies that can be played from the parenting unit which my old VTech didn't have that option. The pan and zoom options could be much better, and you do need to place the camera quite a distance away (ours is on the other side of room) to be able to see a large area.
Overall very happy, also bought a roger armstrong before this which we returned due to how unsatisfactory it was.
Purchased in .
Had high hopes but did not pull through – I purchased the secure 740 as an upgrade/replacement for a significantly older sc710 5-6 yrs old. After reading a few reviews this monitor seemed like it was going to do the job nicely. However, I found that for something that retails for $200. I made the assumption (we all know the saying) would have been of better quality and technological improvements since the sc710. However this was not the case, within the first few weeks, the volume button stopped working properly and when turning the volume up it would instantly turn the volume down so it was a constant cycle.. the power button also began getting stuck in the casing. the unit was replaced by oricom however the replacements buttons felt just as bad and like it was all going to happen all over again a month or so down the track and I would have been back at square one.
- I also found that the signal would drop out quite regularly even when close to the room the camera was in. - Battery life due to the size of the screen was terrible even with Vox turned on, it was almost on charge every hour. At least between every nap and on power overnight. (the battery is just as big as a mobile phone battery and yet still would not last very long. Considering how far technology has come you would think that this should be no issue. - The support stand for the monitor is extremely flimsy and very thin. - power cable connection was pretty touchy - buttons, in general, felt very cheap - camera more zoomed in so had to put it on the other side of the room
Purchased on special for $149 there and is no way I would have paid full price for this unit.
I was tossing up between this monitor and the sc720 as they were a similar price at the time, I chose this one after reading reviews, and for the screen size. I should have just purchased the sc720 and avoided the whole hassle.
ended up purchasing the sc720 in the end
Pro is that oricom provided a replacement prior to me sending back the other unit (had to provide credit card details as security)and provided a full refund once both units were returned.
Purchased in at oricom for $149.
Hi there, thanks for the message. We are sorry to hear of your experience, and would appreciate the opportunity to discuss further with you. Please give our locally based team a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist. All the best, Oricom Baby Care.
Disappointing – Facts: - Battery life terrible - Picture quality average - The battery on the unit swelled and was unusable without the charging cable after about 9 months of use - Zoom function not really beneficial at all. - Range was ok Purchased after reading reviews from this site and others. Wouldn't recommend. Show details
Hi there, sorry to hear of your experience. If you would… Read more
Would not recommend this unit – I’ve been really unhappy with this monitor and wouldn’t recommend it at all. There is a constant buzz emitted from the baby camera which gets picked up on the parent unit. This then means that the parent unit is constantly on and making a sound. It’s very annoying if you (the parent) are trying to sleep at night. The battery also gets drained… Read more
within 2hrs unless it is connected to a charger because the parent unit never switches off.
The oricom support team was very helpful and responded to my emails quickly about the concern. They also sent me out two new cameras to try (I cant fault customer service)x As the problem has remained though, I think it is probably just a fault with the design of the whole system.
The Static Noise Camera – The screen does the job for monitoring and works over a good distance. But one of our cameras produces a terrible static noise and the company has been terrible for refunding a faulty product. A real headache during a busy time. You really dropped the ball, we’ve tried talking to you many times. Families- BUY ANOTHER BRAND
Reviews with attachments
Absolutely LOVE this baby monitor! – This monitor is perfect, it has a great picture, very clear. It had great sound quality, the microphone is a great added bonus, as you can talk to your baby to sooth them without having to get them up and out of bed, this helps with our routine. It was also such a great price! And the motion censor is great as it helps you keep track of how often… Read more · 1
your baby is moving or if they are awake! This is the second one I've purchased, as we recently gave birth to out second child, I loved it that much, I didn't even look at any other ones.
Good quality, image is good and it was easy to set up – Easy to setup and image’s quality is good. The image motion is also a good feature to save battery. The built in musics are good, and wifi rage is also good Show reply
- +1
Great baby monitor with good screen size – Super easy to setup in 5secs as the camera is already paired with the monitor, only thing you have to do is plug the camera then open the monitor to use. The sound and image quality are awesome both day and night. The screen size 4.3" is perfect for model SC7** and its basic functionalities for a baby monitor. So happy with my purchase of this product which is on sale (149$) from Oricom website. Show details · 1
Very handy and useful – This is a great and very reliable baby monitor. Also user friendly and of good quality. So easy to set up. Will definitely recommend this product. Happy and satisfied customer. Show details · 1
NOT HAPPY – The charger adapter case broke causing wires to be exposed resulting in me receiving an electrical shock, all I did was pull it out of the electrical point. Also I find the casing of the adapters and the monitor itself to be very cheap plastic. unhappy with the product considering the price. Also we’ve only been using since September 2021 and I’ve… Read more
noticed the screen and/or camera glitching which is frustrating when trying to look for baby breathing.
Hi there, we would like to discuss this with you, so… Read more (+1 reply)
In-depth reviews
Two monitors that died just out of warranty – We got one of these baby monitors for xmas and that baby monitor battery started to buldge and the cord connection only worked at certain angles. We bought a second one when there was a sale because the replacement battery was the same price as the camera monitor and battery on sale. The warranty says it's for 3 years but not the battery which is… Read more
only 12 months. The second ones battery died just after the 12 months. We contacted the support via email and I was told I needed to call the help line. The call was quick but the first thing I was told was the battery warranty was only for 12 months. Then I mentioned the connection issue and they replaced the monitor and cord - I suspect it is a very common problem, both the connection and the battery. The person I spoke to was nice and efficient, I would like to give a good review because of him but we have just had such a bad experience. When using 2 cameras on one monitor, switching between them is clunky and when you have it on auto scroll between cameras only the camera that is on the screen is being monitored so if you hear a noise from one and it switches the noise stops and you have to select the camera you want to keep monitoring it. We weren't greatly satisfied with the range but I dont have another camera to compare it to so it might be good for all I know.
Simple, easy to use and helpful features – I was gifted this monitor last year before my baby arrived and purchased an additional camera this year. I live in a 2 storey house and have good coverage throughout the house and backyard. The audio and image quality are good. My baby’s room is pitch black and I can see him very clearly. Sometimes there is a very slight lag on the video but not… Read more · 1
the audio. This doesn’t bother me as it’s just a second or so. This monitor was very easy to set up. As I wall mounted my camera I bought an additional one for when I’m travelling. It’s really easy to have 2 cameras linked. The monitor doesn’t have great battery life if left on continuously (maybe 3 hours or so). But I don’t ever leave it on because I love the VOX and power saving modes on this monitor. When I’m asleep at night I have the VOX sensitivity set to high and power saving mode turned on. This way the screen and sound are turned off so I can sleep peacefully. Then if my baby makes any noise, the screen and sound activate which wakes me up so I can go tend to him.
Find out how Oricom Secure740 compares to other Baby Monitors
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Good screen, strong battery, great range + handy set of features for Mum and Dad! – I think owning a baby monitor teaches you what are the critical and most annoying features - there are higher spec monitors that are app controlled, wifi connected and have all sorts of fancy features - having had one of those really reminded us what's important. We are firmly in the 'utility over fancy' category - this monitor balances the needs… Read more · 1
perfectly.
How satisfied are you with the range and coverage of the baby monitor? The monitor has a good range, we can use it outside or take it when we are on holiday and have a BBQ outside. We never have signal interference and have so many gadgets and wifi in our house - it just works.
Are you happy with the audio and/or image quality of your monitor? Our little ones sleep in the dark, the infrared camera does a great job of 'seeing in the dark'.
Is the monitor reliable? We broke our first one (our fault, I dropped it down the stairs) and purchased the exact same model again - without question.
Was the monitor easy to set up? Super easy - power on, pair the cameras using the switch and you're away
Recent reviews
BULGING BATTERY ISSUES – This was a great unit but the battery is bulging massively and looks dangerous. When I contacted Oricom, they said it's out of the 1 year warranty and to purchase a new battery for ~ $50 plus shipping. I'd assume the replacement battery would also bulge as their seems to be a mass defect in Oricom's batteries which is a shame given how good the units were... Show details
Hi there, we have sent you a private message, please respond we so can resolve this for you. Thanks
Bulging Battery Issues – We were really pleased with the monitor - until the battery bulged after only approx 6 months of use. Oricom support confirmed via email it was faulty and would issue a new one, however we did need to chase via phone and email before it was actually sent. Now the replacement battery is swelling, but Oricom are claiming the 3 year warranty does… Read more
not include the battery which is only covered for 12 months from purchase. (However the first claim & replacement was outside 12 months) We've been advised to purchase a replacement battery for $40 + shipping costs & they will include a complimentary new battery cover.
Hey Rachelle, thanks for your review. If you would like to… Read more
Happy customer – Happy with the product as it suits our needs but most of all, happy with the excellent customer service. The customer support team (Janet in particular) is very responsive, professional and very happy to help. Thank you very much Oricom team. Show details · 1
Battery swelling!!! – This baby monitor has been amazing! I've had it since before my 2 year old was born and it has been great. I have only just now noticed that the back of the monitor has started expanding. I took the battery out and it is slowly becoming swollen and enlarged. I have just ordered and purchased a new replacement battery. Show details
Hi there, thanks for the message. We would love to assist.… Read more
Quality – Honestly thing this monitor is junk. Quality of the camera is rubbish and you literally have to have the camera on the roof to see the whole cot. Definitely wouldn't recommend. Motion detection constantly goes off and sounds but nothing is moving. And when there is actual motion it hardly sounds the alarm
Hi Byron, thanks for the message. Very sorry to hear you… Read more
Do not purchase this monitor – If I could give no stars I would. Had endless issues from blurry night vision, link constantly dropping out, poor battery life, temperature alarms not working. Customer service confirmed I was doing all the right things in regards to placement and away from any modems. Have had two new monitors and batteries sent out. One whole new monitor and… Read more
still none are any better. I was sold two. One for each of my twins to be told by customer service later on that they can't be used side by side. All of the above issues have happened to both monitors while being used alone or together. They will only issue me with replacements no refund so I now have to purchase another monitor (Not Oricom). Please do yourself a favour and save your money by going no where near Oricom baby monitors!
Does the job – Battery failed 2 months outside of warranty, called Oricom support and they were super helpful and offered to send us a new battery for free 10/10 customer service. Only reason I give 4 stars is because the lens should be wider, the camera is mounted on the wall almost as high as the cealing and is set to the widest setting and dosent give a full… Read more · 1
view of the cot. Our bub always manages to work his way to one of the edges of the cot half out of view.
Bulging battery – We were really pleased with the monitor - it just worked without fuss - until the battery bulged after only 12 months of use. Oricom support then tried to claim that the 3 year warranty in the instruction book was actually only 12 months, and that a battery doesn't count anyway. They told me to purchase a replacement for $40 - almost a quarter of… Read more
the cost of buying a new monitor! It's also a little concerning that the batteries are prone to bulging when used in such close proximity with babies, as I can see from other reviews this is not an isolated incident.
Find out how Oricom Secure740 compares to other Baby Monitors
Know better, choose better.
The monitor didn’t work properly – The product itself was great but when received the monitor didn’t work properly so I contacted the call centre and they replaced it immediately . Wonderful service and would buy from them anytime Show details · 1
Good monitor with excellent after sales service – Excellent range with a good quality video(not great) but perfect for checking breathing etc. Has some good features but the thing that has impressed me the most is the customer service. I had troubles with the battery expanding and not holding charge so I contacted Oricom and they replaced it no problems at all. Bobbi was fantastic to deal with so I'll be telling all of my mumma friends. Show details · 1
Perfect experience – Had issues with the oricom and the customer service was extremely helpful. Sent out a replacement immediately. Couldn’t wait for a better experience Show details · 1
scary for baby room – Bought this monitor this year from Aldi. It worked ok on set-up. After draining the monitor unit the first time, I went to recharge it. I came back several hours later and noticed it hadn't charged. Tinkered with it a bit pulling cable in and out and changing powerpoints, but nothing changed. I looked at the charging adapter then and saw scorch marks on it. Bit scary. Will take back and perhaps try different product. Show details
False & Misleading Warranty terms – Purchased this unit less than 2 years ago and the battery recently expanded. The unit is advertised as having a 3 year warranty, so after reading through the full user manual & checking the website for details about the warranty I sent an email to their customer service team who informed me the battery was faulty and to dispose of it, and that… Read more
also it was no longer covered under warranty as they only provide a 1 year warranty for consumable items. I queried the customer service rep as to which part of the warranty document mentions an exclusion for batteries and/or consumable items as when I read it on was unable to find and exclusions anywhere. Not only did the rep state it wasn't in there (meaning the exclusion is invalid) but continued to deny my warranty claim. The rep then ignored my follow up email, and I had to call and speak to someone in person instead who tried to claim the same thing. After a spirited argument about the finer points of a legal warranty document the rep must have gotten sick of having me on the phone and sent me a replacement battery as a "good will gesture".
Be warned when dealing with Oricom! Not only are their customer service reps wilfully breaching Australian consumer law, the company itself appears to be training their staff to do this despite their Express Warranty document making no mention of battery warranties.
Aside from their illegal business practises, the unit itself is average. The camera view is too narrow meaning you have to mount it on the opposite side of the room, so finding the ideal angle isn't easy to get a good view of your baby sleeping.
The image quality is ok, the sound is ok but should allow for you to have it on a slightly lower volume when low as at night when there isn't any other sound it's still really loud when on the lowest setting before mute, the screen brightness on its lowest setting up is way too bright. The low battery beep gives you less than 30 seconds to plug the unit in to charge so most of the time it'll die and you'll need to reboot it once it's plugged back in again.
Never had an issue with range in a brick townhouse and other than the battery it has always worked.
Outstanding camera and monitor! – I just can’t fault this camera and monitor. So many features! The night vision is awesome, the screen turns on when the baby makes a sound, you can talk to the baby through the camera and play lullabies, and that’s only a short list. The best purchase ever!! Show details · 1
Great monitor for a great price – Great value at $149 on sale. Very happy with functions such as inbuilt white noise and large screen size. Bought an extra camera too for using downstairs and easy to connect and swap between. Would recommend. Had to make a warranty claim as stand of parent unit failed resulting in it falling but oricom replaced for us at no cost (other than postage to return faulty unit). Show details · 1
Love it! – I love how simple and straightforward it is. With a newborn you don’t need the extra stress of if wifi is down or figuring out super complex things. We have the monitor and the baby sensor pads and they connect on their own system- not through wifi; so you don’t have to worry about that- and are SUPER reliable: everything you need is on it, we… Read more · 1
didn’t want anything complicated so this is perfect and gives us better sleep because we know it won’t fail us. Customer service is incredible too. After a couple months with our first product, the battery stopped working and it worked only when plugged in. We gave customer service a call, the gentleman was so lovely and helpful and did some troubleshooting and they replaced it at our nearest store. We had a brand new monitor for THAT night sleep and it’s been going strong since. Absolutely love it!
Amazing customer service – Here to review the amazing customer service I received from Daniel regarding a warranty / repair issue. He was lovely on the phone, was prompt with his emails and response and got the issue solved the same day! Thank you Show reply
Excellent customer service – I have always come across difficult customer care services, but to my absolute astonishment Daniel the customer service executive has been so much patient with me and has taken time to fix the issues with my monitor. I have been using it for more than a year now. Thank you so much for valuing your customers! Show reply
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Hi there, thanks for the message and your suggestion. We wish you all the best with your future use. Oricom.