Outdoors Online

This site is a scam! – Do not order anything from this company/site! They do not send merchandise ordered and they do not allow you to reach them to inquire about it… Chat line, phone line, email, etc. are never responded to! They also do not give you a refund! They ought to be arrested and thrown in jail!

This is a scam but continues to advertise on Facebook – You will never get your product or your money back from this company. They delete your negative Facebook comments and block you. This is a scam for sure. Started out as Camping and Fishing Outlet. Now showing as Outdoor Online. Shame on them. Placed an order in January 2016 for Metal straws from an ad in Facebook. Never received the straws.… Read more

Contacted customer service but all they could say was there was a problem with PayPal. We didn't even use paypal for this purchase. Got no product or our money back. It is now 2017 and looks like they are still at it. Same story different year.

Charged me but never delivered – Charged me on 12/15 - two yeti cups - never delivered and they will not answer phone or reply to chat or text. Going to call credit card company and refuse to pay. Loser company.

I'd give zero stars if I could – This company is definitely a scam. They said it would take them 3-4 weeks to cancel my order and refund my money, because their "payment processor" is having issues, which makes absolutely no sense. It typically takes a day, two at most for a company to cancel an order and a week at most to refund money. Trying to call them is pointless and… Read more

speaking to someone on their chat is pointless because you're talking to people that are outsourced and have no idea what they're talking about. They left the chat once I started calling them out on their nonsense. I tried getting in contact with someone for almost three days and everything is automated. This isn't the first time their "payment processor" is having issues. I will absolutely be getting my bank involved.

Outdoor Online aka Camping and Fishing Online – Must be a Scam. I today notified my Credit Card Company they never delivered the item. Ordered Dec 10. and tried calling each day and emailing alone with trying their Chat. Also tried contacting them via Facebook.. but no the site is gone. Just DON'T order anything. They will not answer and did not send my item I paid for. But... Visa did refund my money.

I was scammed also – I placed my order on December 12th and never received my order either. Like everyone else I had tried their online chat, email and phone number with no response. I have filed a dispute with my credit card company. It is my understanding that maybe this company has filed bankruptcy!

Feel that I have been taken – I order a christmas gift on December the 5th. I got a confirmation email saying my order was received, and my money was taken out. Here it is December the 27th and I still haven't received my order. I have placed numerous phone calls and emails, and have even tried the 24/7 chat support. everyone please beware and stay away from this site. I believe that I was taken for a scam.

Same experience as all others listed here – Placed an order in early December with assurance that most orders arrive within 10 to 15 days. Money was taken from my account immediately, and then no correspondence since, despite me trying every avenue like everyone else has said. Not even sure if this is a real company at this point. Definitely got taken...

Do Not Buy From This Company-Scam – Do not order from this company, big scam! Have not received order, they don't answer phones, emails, 24/7 live chat".

Still can't get ahold of anyone – Ordered last week of November. Haven't received my product or any information about it. Starting to think this is a scam and will be contacting my credit card to get my money back. DO NOT ORDER FROM HERE!

Horrible Service – I put in an order on 12-5-2016 and I have heard nothing from this company and as mentioned by others here and I have tried every avenue they provide Chat, E mail and Voice mail to no avail. I think there is a major issue here and that this company maybe a scam and if not a scam at least a horrible company to do business with.

Buyer Beware!!! This Is A Scam – I ordered 3 yeti ramblers with accessories and never received the product. I sent multiple emails with no response, left daily voicemails during their supposed opens hours 8am-5pm EST and not one call has been returned, I attempted their 24/7 live chat I can't even count how many times only to get their "we are busy call or email us" message. This… Read more

site is completely fraudulent and a total rip off DO NOT BUY FROM THIS WEBSITE!!! I am in the process of disputing the charge with my credit card company and will do everything I can to get this site shut down. Thanks outdoor online for setting me up to have 3 of 4 people come to my house for Christmas and not get their presents because you are a bunch of con artists!

Awful And Unresponsive!!! – I placed an online order on December 8, 2016. I received my order confirmation email the same day, but have never received anything else from this company. They drafted money from my account the very same day as my order, but my order says "still processing". I have sent several emails, called and initiated online chat, all to no avail. I will… Read more

be going to my bank TODAY to start the process of getting a refund. Do not order from this company!! It appears by all accounts to be a scam!

Horrible service – I've seen that he's responded to people... I also have purchased an item with a confirmation but no shipping information. Why is the website still up and making transactions if you are shutting down??!! My wife unfortunately will probably not receive her gift by Xmas. Ordered before the 10-15 days for shipping notice. Also no return emails or messages.

Awful service - wish I had read the reviews first – Ordered on November 30th. Cannot get response back - order still says "processing". I ordered 2 Yeti tumblers. Have emailed, left messages, tried to initiate "chat" - I now just want my money back. Worst experience yet in ordering online. Do not order from this company!!

Terrible!!! WORST experience online! – I placed an order over a month ago! Never received it! I have emailed them multiple times! I have tried calling several times and can not actually reach ANYONE! I had ordered things excepting to get them for Christmas gifts. I can not even get someone from the company to respond to me about my purchase! BAD customer service. They can't respond to my email in a months time but yet they email specials EVERYDAY! :(

Horrible service! – Ordered over a week ago, no update can't get anyone to answer or returns my calls/ emails! Needed this gift for this weekend but clearly it won't be here! Very upset! Contacted my bank today, def. will be disputing this processed payment. Seems to me as if company didn't make it and the owner is simply living life off our payments

Horrible customer service, item still hasn't shipped – Do not order from this company! They don't ship items, don't answer emails, phone calls, or chat requests. All I want is a refund, but nobody will respond to any of my efforts.