Pacvac Superpro
Verified43 reviews
- Daily (7)
- Several times a week (4)
- Weekly (4)
Reviews
PACVAC AMAZINGLY OUTSTANDING
The product works fantastic after 3 years of purchase the bags are easy to clear out and although I was covered by warranty (which the customer service team was amazing at helping with) the product replacement was just as cheap on ebay. The pacvac was great for value and use ! Show details · 1Versatility no.1
Complete a cleaning service without a cord to worry about.Lightweight and powerfull.
Long lasting battery life and getting 2 sets is so helpful. Show details · 1
Inspected new Superpro 700, no changes !!
Still no signs of improvement for better design to this PacVac SuperPro700 back pac vacuum cleaner when visited cleaner's supply warehouse few days ago. The plastic casing cracks in area where back frame is held by two nuts. The frame it self is wobbly. A say from a spokesman from Pacvac was telling about constant product evolving towards making improvements which is nowhere to be seen. As long as the sales continues everyone's happy, except the users. Show detailsBattery
I have vacuum cleaner for 3 years now, and batteries do not perform the best right now, I wanted to buy new battery but the model is replaced with new, so unable to purchase it.I paid $1499 for the product and expected to get out of this at least 6-7 years.
There should be better product support. (update: The company contacted me and located one battery for me, but 1 battery was too expensive to buy, and decided to buy another Pac Vac vacuum cleaner as it presents better value) Show details
Great Vacuum - pity about the batteries
Purchased two Backpac Vacs in Feb 2019 (2.5yrs ago).This gave us 8 batteries, the first two batteries died after about 18months and another two batteries will only hold half charge so pretty much useless.
Battery warrantee is only 12months so I was told "bad luck" and they are very expensive to replace when compared to other brands.
To replace 4 batteries is not much cheaper than buying a complete new machine.
The actual machine works brilliantly if they could only sort out the Batteries. Show details
Hi Marc, Thanks for your feedback. We would love the opportunity to speak with you personally to see if the experience you are having is normal wear and tear or if the batteries are faulty. As a consu... Read more
mable item, rechargeable batteries will become less effective as they chemically age as they have a limited lifespan. Eventually, their capacity and performance decline until they need replacing, however depending on your application, the increase in productivity savings should still create a favourable outcome. Could you please contact Nolan, Pacvac’s Sales Manager on (08) 9479 1444 between 8am and 4pm (we are based in Perth), alternatively, email our support team at support@pacvac.com and we will see what we can do to help. Hope to hear from you soon, have a great day. UrvinGood vacuum but not happy with batteries
Hi using Pacvac 3 years, started battery one 18 months ago one set changed under warranty. But after 6 months same problem runtime.Batteries are expensive. Don’t know what to do . Show details · 1Great for tiles and hard flooring
I used this vacuum as a domestic cleaner daily and find it great on tiles and wood flooring, also good on most carpets but if you have pets or people with long hair the rollers get clogged very easily. Would be better if you could remove rollers to clean head. I also find the straps on harness twist continuously, but overall a good sturdy vacuum cleaner. Show details · 1batteries let vacuum down
the vacuum cleaner is great.but i have nothing but trouble with the batteries not lasting any more than 12 months had first set replaced under warranty now they are not working. had to buy some more and they are very expensive not worth money. not buying any more will look for another brand next time.
All because of the batteries Show details
Hi Peter, Let’s get this resolved for you straight away. Please contact Nolan Smith, Pacvac’s Sales Manager on (08) 9479 1444 between 8am and 4pm (we are based in Perth), alternatively, email our sup... Read more
port team at support@pacvac.com. As the manufacturer, we set ourselves apart by providing exceptional service and support directly to our customers. We are very sorry for the inconvenience and hope to be able to make it right. It seems you’ve encountered some of our Series I batteries which, unfortunately, there were a few produced with faulty cells. We use Samsung cells and have worked closely with them to improve the technology and now provide Series II batteries in our cordless vacuums. Our Pacvac brand is synonymous with quality and please be assured that this is a very rare occurrence. Hope to hear from you soon, have a great day. UrvinGood but could do with fine tuning
Ok here we go, I am very pleased with my pacvac superpro 700 corded version but their are a few little niggles. Even though it is very light and comfortable to wear the straps tend to slip off and the carpet attachment feels slightly flimsy and not solid. Don’t let this put you off as I say I am pleased but comparing it to my Numatic ( the company that’s manufactures the Henry) rsv130 backpack vacuum is very solid and better suction, airflow being 48 litres per second compared to the pacvac being only 31 litres per second, my only niggle with … Read more · 2the rsv130 has been the attachment on the top is a brittle sort of plastic which breaks quite easily and I have made my own modification but otherwise a superb machine all round , sorry pacvac this just needs a little tune up for a very solid machine which will sell a lot better, best regards to the pacvac team/engineers and everyone out there stay safe Mark from the U.K.Lack of upright balance
Esthetics and functionality play important part when a device is put into real practice. In case of PACVAC BACKPACK VACUUM it looses its upright balance when 18-20 m electric extension cord is winded up and hang on the side of vacuums body. It simply falls over to its side.The problem with this vacuum's design is that the bottom part of the cleaner's body is of smaller diameter combined with two supporting legs (part of the frame) are soft plastic and not leveled / long enough to keep the vacuum cleaner in upright position. It is easy fix but... Read more still such small details are forgotten. So we all hear about power of suction, accessories and other crap about a product , but does it really is put to the test by people who designing it? Think about it !!!!Hi Mark, Thank you for your feedback... Read more
. The engineers are working on a new model which will be equipped with a larger base to make the machine more stable and levelled. We can’t wait to show you the new upgraded mode, so make sure you subscribe to our newsletter or follow us on social media to get the latest news Please don’t forget that we are always here to help so should you require assistance in future, don’t hesitate to get in touch. Have a great day, UrvinGreat machine. Would give 5* if all floor tools & brushes matched up to its performance
Have owned this vacuum for 7years and it still serves me well on tiles, carpet & rugs.However, I find the attachment accessories to not be of nearly the same standard as the machine:
The hard floor brush especially, is of extremely poor quality with the brushes continually just unravelling. After two replacements, I abandoned & found a far superior spring loaded articulating brush elsewhere.
The gulper floor tool does a general clean up, but does not agitate to remove dust or hair- have greatly modified my gulper with some small bottle brus… Read more · 1
Best back pack Vacuum by far
Purchased my PacVac in 2007 and has been a great unit to date.Its been used hours on end, day after day for domestic, commercial and even builders cleaning and never had an issue.
I have used other brands and models but will chose my Superpro 700 over any of them.
13 years on, I have noticed the suction is a little weaker then it once was but it still does a fantastic job.
I would like to buy another Superpro 700 soon and retire my current unit to home use only and see how much more life i can get out of it when it will only be used 2-4 times per week. Show details · 1
This is awesome. The best vac I've ever used or owned
This is such a versatile vacuum works great on any flooring except wet ofcourse. Honestly the best vacuum I've used by far my entire 38years. I haven't bought a new vacuum in 4-5 years Show detailsHi Kylie, Thank you for your lovely review of our Superpro 700 backpack vacuum. We are so glad to hear how much satisfaction you are getting from using our product and how easy it is for you to use ar... Read more
ound your pets. We will let the engineers know that you love the new cord restraint design, this will make their day! Please don’t forget that we are always here to help so should you require assistance in future, don’t hesitate to get in touch. Thank you. Kind regards Zoe from PacvacWhy Can't I give this thing 6 stars??
After my Dyson DC23 (decent machine I must say) died after about 8 years of service, I was needing a new vacuum. Not wanting to spend $1000 on another pull along Dyson that would snag on everything and take random right and left hand turns when pulled straight, or a stick vac with half the suction and bin capacity as the previous Dyson, I cam on to Product Review and started to do some research. After deciding on a VacPac 700 Pro asking myself why I didn't think of an industrial vacuum before, seeing as I've used them in previous lives (namely … Read more · 1Nilfisk). The result? Effortless, commercial grade build quality, suction, filtration and noise levels. No more snagging on furniture or wall corners. No more doing half the house and having to unplug and plug the cord somewhere else. Just strap in, turn on and you're locked and loaded to cut your vacuuming chore in half the time. Absolutely love it!! No idea why people don't go and buy what the professional cleaners use. Superior product at half the cost of domestic bells and whistles that cost you a bomb.I certainly know I have! Keep it up PacVac. Keep it up!I like pacvac
Had 7 pacvacs in the last 6 years. Great vacuums, I have tested various other makes and models and always go back to pacvac. Highly recommended. Keep up the good work. Show details · 1Questions & Answers
What happens when the Vacuum overheats?
Hi Ngamihi, Great question! Our machines have been designed to be efficient and durable but most importantly safe. If the vacuum cleaner motor temperature rises the thermal switch will immediately, t... Read more
urn the motor off to prevent it from burning out. This is most commonly caused by overfilled dust bags, blocked filters or hoses/ wands/ floor tools, which can be easily corrected. Below is a link to a video showing how to perform safety checks to prevent this sort of issues from occurring: https://www.youtube.com/watch?v=S1J-Ct4nCf8 Well maintained machine is much less likely to overheat and much more likely to perform optimally. Besides award winning products, we also offer exceptional customer service, so if you have any further questions, don't hesitate to reach out to our friendly team on: support@pacvac.com - we are here to help :) Have a fantastic day! AnnaSince ive had the vac the pole falls out while using. Its like the fitting is not tight enough but i dont want to bend it out of shape to clamp it as it needs to still be removeable for hand vac areas.
Hi Dayna, Thank you for your enquiry.
We are sorry to hear you are having problems with our product.
We would be more than happy to look into this for you. Could you pleas... Read more
e kindly contact our team with the serial number of the machine (located on the information plate on the machine canister), together with a photo of the parts that aren't fitting together properly on: support@pacvac.com so we can quickly and accurately assess what's happening to provide the support you need. We look forward to hearing from you. Have a fantastic day! AnnaDo you have an affiliate program?
Hi Sarah,
No I don't.
Details
Pacvac Superpro 7004.2(37) | Pacvac Superpro micron 700No reviews yet | Pacvac Superpro duo 700No reviews yet | ||
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Category | Commercial Vacuum Cleaners | Commercial Vacuum Cleaners | Commercial Vacuum Cleaners | Commercial Vacuum Cleaners |
Price (RRP) | $379 | $1,199 | $409 | $399 |
Bin Capacity | 5 L | 5 L | 5 L | 5 L |
HEPA Filter | Yes | Yes | Yes | Yes |
Weight | 5.2 kg | 5.7 kg | 5.3 kg | 5.3 kg |
Attachments | Screw fit hose, All purpose floor tool, Dusting brush, Crevice Tool and Upholstery tool | Screw fit hose, All purpose floor tool, Dusting brush, Crevice Tool and Upholstery tool | ||
Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) |
Release date |
- MPN: Superpro700
Extra Information
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Hi Greg, Thank you for your updated review, we really appreciate it. We aim to ensure every interaction between Pacvac and our customers underpins a positive experience and we were glad to help you wi... Read more
th product support on your existing product and also with our latest technology in battery backpack vacuums. We have a terrific team of people that are only a phone call away, so please don’t hesitate to reach out on (08) 9479 1444, if there is anything further we can do to help. Have a wonderful day! Anna