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Panasonic NN-CS894S

Panasonic NN-CS894S

3.4 from 5 reviews


Review distribution

5 star
4 star
3 star
2 star
1 star



  • 3 reviews
  • Verified purchase

Are Steam Convection Microwaves supposed to rust

Date PurchasedMay 2016

Gaela Russell

Gaela RussellCentral Highlands and Goldfields, VIC

  • 11 reviews
  • Verified purchase

Worth the extra $$

Date PurchasedNov 2018
1 comment
Panasonic Australia C.Panasonic

Hi Gaela, thank you for the great feedback on your microwave. Perhaps a Christmas pudding would be the perfect way to test out the steam function of your microwave. You may find some useful recipe's here https://www.theideaskitchen.com.au/



Steam and oven not working properly


I bought NN CS894 combined steam microwave oven via appliances online. Expecting the steamer for veg and fish, never worked properly. Once a small portion fish cooked, it took 3 times longer than the recommended time. Oven not heated evenly. Contacted Panasonic many times, always saying please following the cook book. Yes, I did every time, it's either fault or bad product. They didn't want to do anything.
I paid about $900 but only can use it as a $200 microwave oven. Very disappointed and not sure what I can do.

Date PurchasedOct 2017


  • Verified purchase

Convection Microwave that ticks all the boxes and more

Date PurchasedDec 2017

Meena shah

Meena shahMuswellbrook

  • 7 reviews

I love it


Although this model is different to the one in title, looks the same. I paid over. $1000 for this a year ago. While it’s great as a microwave, has a very polished look, is nice as a convection oven, I don’t like the steak I’m option much as it’s not as affective as I had though. It easy to clean. I have to leave it open to dry completely so it doesn’t rust inside.

Date PurchasedNov 2016

Questions & Answers



Hi I am considering putting my family savings into the Panasonic NN-CS894SQPQ (CS894S) but I have been told that it is a lemon, they say it rusts out within 12 months that the steam cooking feature just doesn't work, the steel shelves rust very quickly and on many sites people are saying not to buy it it is a Lemon, it the steam function doesn't and it is hard to fill the water for the steam function, it always says the water tank is empty and will not work even if it is full. The steam function is also said to only cook about1/3 of the vegetables on the tray. One other site it says the steam function is useless. Many people over the Internet product review sites say that the oven is very complicated to use, the icons are far too small and you have to have your handbook and Dr. Google with you at all times when you use it for anything other than a microwave. I am wondering what your return rate is with these ovens, what your percentage of complaints or warranty repairs is and have you rectified any of the above problems? Many thanks, Mikel csimic23@gmail.com

3 answers
Panasonic Australia C.Panasonic

Hi Mike, thank you for your question. It is difficult for us to respond to the other reviewers comments as every user will have a different experience with the product depending on how they use it. With the many functions it has, with Microwave, convection microwave, grill and steam this makes it a bit more complicated for use. The manual is very comprehensive and our customer service team is also available to answer any of your queries.
In relation to rust we always recommend to read the operating instruction manual on how to clean, and especially after using the steam function. We hope that helps you. We have a large range of different microwaves to suit all different customers needs. All the details and specifications are available at https://www.panasonic.com/au/consumer/household/microwave-ovens/convection-grill-microwaves.html


Thanks so much for that reply I can see what you mean. What about the other 10,000 people who are having no problems with the oven whatsoever. Kind regards Mike H


We have used the steam function just once. We keep our unit very clean, but rust appeared within 12 months, now it is even worse, like probably getting to the stage of leaking bad stuff. We tried to resolve with Panasonic but were unsuccessful. Our last Panasonic Microwave lasted 12 years before it was squashed in a move. This one is a POS. Yes the menu system is also stupid. All very well having a comprehensive manual, but you don't want every person that is using the Microwave have to read a comprehensive manual simply to heat something, or defrost something. If you are going to make a Microwave that has a Steamer function, a little box that has a lot of moisture floating around in it just in normal operation wouldn't you use a material that doesn't rust?

Karen M.

Karen M.asked

The steam function has stopped working. It’s not taking in water and keeps saying the tank is empty.

No answers

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Price (RRP) $1,279.00
Type Convection
FeaturesGrill Function, Inverter and Sensor Cooking
Dimensions 390 x 494 x 438 mm
Door MechanismPull Handle
Colour / Finish Stainless Steel
Manufacturer Warranty1 year(s)

Visit official website - Download manual
  • GTIN13: 8887549552991

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