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14 reviews
Bliu
Bliu
  Verified

We do not recommend PCL lawyer. Although it appears they service a wide of range of issues. We received a junior lawyer who clearly did not review the material we sent before hand. And also during the call. We did not feel confident that the matter was understood by the lawyer and therefore the advice given during the call was also not resolving… Read more

the questions we had.

The hourly fee was very high for the standard service we received.

We were hoping to feel more confident about the matter after the lawyer call but it was actually the opposite we felt more helpless after the call.

Maria K.
Maria K.
  Verified

My experience with PCL Lawyers was disappointing. While they were quick to request upfront payment, the service that followed fell short of professional expectations. Meeting arrangements were poorly coordinated and repeatedly rescheduled, somewhat understandably due to the sudden unavailability of the assigned lawyer, but this was not handled… Read more

with adequate communication or consideration for my needs.

I appreciated the support of a junior lawyer during an initial call; they were helpful and appeared well-prepared. However, the senior lawyer originally assigned to my matter, though courteous, did not seem to have reviewed the background materials I had submitted. As a result, the advice I received was general and not well suited to my specific circumstances.

Two hours before the scheduled meeting, I was sent a lengthy legal document that resembled a formal contract. Only after I raised questions was I told it had been sent in error.

Perhaps most concerning was the lack of awareness or sensitivity to the distressed state many clients are in when seeking legal help. That, along with a clear disconnect between the service delivered and the fees charged, made this a disappointing and frustrating experience.

In hindsight, I should have read other clients’ reviews before engaging this firm. I cannot recommend them.

Vesna09
Vesna09
  Verified

Zero Stars, actually negative stars!!! Mis-leaded me into thinking they could help me. Got me as a client made me paid up front and then nothing. Charged me for emails and phone calls. Made me get inspection reports, engineers etc mind you out of pocket thousands of dollars and all my funds disappeared and nothing was done. Now here i am stuck and… Read more

cannot get the builder to help. Waste of time and money. CROOKS!!!! Do not use. I have made a complaint about this firm and the lawyers involved as they are unethical.

Anthony D.
Anthony D.VIC3 posts
  Verified

Waste of time – Don't waste your time Stay away from PCL upfront fee and no help at all.

Disbelief
DisbeliefVIC8 posts
  Verified

Crickets As Well. Unprofessional Organisation – Same as Troy. I contacted them, I spent lots of time sending through what they asked me to, followed up, but nothing but crickets. How damn unprofessional is that? Don't waste your time. They don't deserve your custom.

Troy
Troy4 posts
 

Crickets – Contacted PCL Lawyers due to a Resumption Notice. Sent through all the paperwork and no one got back to me until I said that I was going with a different law firm - excuses like they tried to call twice (odd as I have voicemail) [content removed]

Sil W.
Sil W.VIC
 

Very poor and unethical – Very bad experience with PCL Melbourne. PCL provided intentionally misleading advice to attain me as a client (with a large upfront fee) and were then of no assistance. [content removed]

Vishal
VishalVIC14 posts
  Verified

I would NOT recommend PCL Lawyers – Personal Review of PCL Lawyers: A Cautionary Tale for First-Time Homebuyers As a first-time homebuyer, I sought the services of PCL Lawyers with the expectation of receiving clear guidance and transparent communication. Unfortunately, my experience was less than satisfactory, marked by unexpected financial charges and communication challenges. I… Read more

want to emphasise that this review reflects my personal experience and opinions.

Key Points of My Experience:

Unexpected Financial Charges: I was surprised to receive an invoice totaling $1,241.00, which included charges for emails and phone calls. These charges were not clearly communicated to me upfront, leading to a financial strain that I had not anticipated. Lack of Written Advice: For the contract review service, which was part of the billed items, I only received oral advice on a contract review. As a first-time homebuyer, the absence of detailed written guidance is a concern as we did not have anything in writing to refer to.

Communication Gaps: Throughout the process, I encountered delays and ambiguities in communication from PCL lawyers. I refer to an incident regarding attempting to reach settlement by 2022 in order to avoid paying land tax. The lack of clarity and misleading information added to my anxiety during a crucial period of settling my first home.

Response to Feedback: When I expressed my concerns, PCL lawyers did not respond. My attempts to seek amicable resolution were left with no responses from PCL Lawyers. Once it reached the Managing Partner, Glenn Duker (only after when I left a negative review), the conclusion was that no misconduct occurred. Upon highlighting my concerns again, there was no response from PCL lawyers.

Final Thoughts: Based on my personal experience and opinion, I would NOT recommend PCL Lawyers. I advise any home buyers to thoroughly discuss and understand all aspects of service, including communication protocols and billing practices.

Please note: Previously, PCL lawyers have threatened legal action for my previous review (Which I deleted and tried to resolve the matter but I had been unsuccessful).

Alex
AlexVIC2 posts
 

Best choice for Fair Work – I don't usually leave reviews but was surprised by bad ones here, so wanted to share my very different experience. I used PCL Lawyers when an apprentice I had to terminate took my company to Fair Work. His rep was really aggressive, made false allegations and demanded lots of money. My lawyer was calm, professional and just cut through every… Read more

argument. It was like he was doing surgery and he made it look easy. He had an answer for everything they threw at him. The apprentice just went away and I haven't heard from him or his bully of a rep again!

Huge thanks for not only protecting my business but doing it so professionally and making us look good too.

Rachael
RachaelVIC
 

AWFUL AWFUL SERVICE - put 1 star as I cant put 0 – Avoid at all costs [content removed] provided us with wrong information despite high fees

Spanishfly
Spanishfly3 posts
 

Terrible first experiencie – I made enquiry regarding a business contract matter. 3 hrs later got a call from their litigation team. I felt like I was talking to a robot.

Shaheen
ShaheenNSW172 posts
 

Performance review – Terrible firm as commented by others , I agree with the comments made . I was told he will read . But he hadn’t read a word , go elsewhere , there are nicer ones around ,this firm is so arrogantly ignorant. It’s not funny , hourly rate is ridiculously high , says rudely that his assistant will tell . 8 have asked for a tax invoice

Shaheen
Shaheen   

Go elsewhere, avoid .

Diana S.
Diana S.VIC2 posts
 

Terrible firm - avoid – Ongoing matter which their senior solicitor is refusing to address. It appears I may have also been blocked on Facebook as I left a less than favorable, honest review. Do yourself a favor and look elsewhere for decent legal advice.

Robert N.
Robert N.VIC3 posts
 

Stay away from PCL Lawyers – I contacted PCL lawyers about conveyancing work and after speaking to one of their lawyers [Name Removed], made my deposit of a large sum of money then silence and weeks of it. All my various forms of communication completely ignored for weeks on end. I eventually did receive a phone call, however, he showed up completely unprepared plenty of… Read more

um’s, ah’s, and flicking through the document. I then politely offered another week but unsurprisingly he made the decision to not bother showing up. I then received an invoice for a contract review which is a document that I have not received. To be clear the only document that I have received is an invoice for a document that I have not received. I have also contacted them countless times to close the account and have the remaining trust funds returned yet no action. We’ve now clocked 5 months of silence.

Stay away from PCL Lawyers

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