Maurice Blackburn Lawyers

Contacted Maurice Blackburn lawyers last year, it was a medical negligent against St. Vincent's Hospital. The girl was young. She asked for certain documents to be sent, did that. After a few months I heard nothing, I called and was informed she had left. Nothing has been heard from them. Henry Carus is the same, they did get back to me and said… Read more

they could not help. So much for their catch phrase" You deserve more" I believe that it was because it was not a big enough case for them, because it would never have gone to court. Disgusted with the Medical & Legal sector, it's just not right.

I am stuck in the middle of court proceedings for historical abuse without representation as my previous law firm was negligible and mishandled my case and after signing paperwork and waiting days for them to respond they said they were unable to represent me and would not give a reason. A law firm has already evaluated my case and the fact it's… Read more

been taken tocourtsays there's a good chamce of a great outcome so it's notabout whether the case is a winning case and i don't know any other reason for the rejection except the fact that i asked there to be no mistakes made and i wanted to start a case against my previous legal team for professional negligence. My mental health is at an all time low and i have no end to my trauma in sight and they refused to help me. I do not recommend this firm as i believe they have no confidence in their abilities since there's evidence as far back as 1986 confirming abuse within my household with no action taken by docs to save us from the abuse along with documented information on the time i was assaulted by a olice officer and a professional child trauma psychologist confirming the accounts of my sexual abuse in custody the case is already won so i don't see the hesitation to take it as a good thing since theres firms who have won with less proof than i have 1986 there would have been loads of reports from then til we were able to leave home.

I paid $700 for a one-hour consultation regarding a complex employment matter. After nine years with the same business—generating 95% of my income and working as what I believed should have been classified as an employee rather than a contractor—I was terminated 4 days notice, without any compensation, while 16 weeks pregnant. From the beginning… Read more

of the consultation, I felt discouraged rather than supported. The experience left me so disheartened that I was in tears when I left the meeting. Fortunately, I have legal professionals in my network who helped me find alternative representation. I ultimately connected with a genuine expert in employment law who immediately understood the complexity of my situation and recognized the strength of my unfair dismissal case after nine years of dedicated work. This lawyer provided full support on a no-win, no-fee basis. I essentially wasted $700 with Maurice Blackburn, as my case appeared too complex for their level of expertise or interest.

Exceptional dealings with Louis Baigent and his team from initial meeting to settlement on my medical negligence claim. Louis was highly proactive, extremely patient and understanding, communicated clearly, explained every option in plain english and handled everything with professionalism and care. I’m very grateful for his guidance, I felt he always had my best interest at heart and I highly recommend his services. Show reply

I switched to Maurice Blackburn lawyers very late in the process with my Impairment Benefits claim for workcover. My injury and claim is very complicated and the insurers had been dragging everything out as much as possible. Within a week of switching firms, Ross Sottile started putting pressure on the insurer and worksafe to speed up the… Read more ·  1

process. When I then had to go to Medical Panel Ross submitted information to expediate the process and helped me to make clear and informed decisions on the next available steps. Ross has been reassuring and supportive in what was an extremely stressful time. He always responds to emails or phone messages almost immediately and shows genuine interest and concern with the case. I am so relieved to have finally completed this process - which took almost 2 years due to worksafe delays. The final outcome was much better than initially suggested, and I believe this is due to the diligence that Ross had when working on the case. Ross's reassurance and compassion during the last couple of months has made things seem much less complicated and I am very grateful for this. I would recommend his services to anyone who asked.

I would like to thank Dimi for his support and dedication. Great communication at all times.The outcome of the case was great more than I expected thank you I would recommend you to anyone that needs help thanks again. Show reply

Absolutely pathetic , first claim was on my superannuation, supposed to have money released at 5-7 days, day 19 I called my superannuation and got it sorted out, they lied and said there was a priority on it , they didn’t even make a phone call to my superannuation for $6000 ripped off on that one big time!! Second was my impairment, they knew… Read more

nothing of me going for an assessment, no paperwork organised , finally got my money , they took $8250 quick smart , no further communication from them for 7 weeks , I call them about how my common law claim was progressing, no call just an email with a questionnaire, so I’ve sacked them and will never deal with them again. Very happy with my new lawyers handling my common law , professional, communicate well and doing as they promised. Do your research and don’t deal with these muppets !

AND Maurice Blackburn, before you put your pathetic reply about being sorry and email you so you can look into it ( like you do with every other complaint ) why would I waste time doing that when you can’t even communicate when you’re robbing me of $14,000 , clowns !

Hi I do not recommend Maurice Blackburn because they're hopeless at dealing complaints and issues when it comes to ownership rights on a trailer they don't solve your question all she did was hanged up on me as a ignorant and rudeness lady she is.

I didn't want to write this negative review because they have such high ratings, but, I contacted M & B and it was a total waste of time and money that I did. I wrote in my initial email in their contact form online, very clearly, what the situation is. I then got an SMS saying they couldn't reach me and asked me to call them back. So I called… Read more

them back.

For context, I am on a disability pension and use a pay as you go plan for my phone, because it's cheaper in the long run since I don't usually make calls. I was on hold for almost 10 minutes which is understandable, but I was afraid that I'd be on hold then get an unhelpful phone call which would then be a waste of time and money.

And lo and behold it was.

I've spoken to other lawyers before where they contact you (and get you to call them back) to "discuss" your case, only for the conversation because they can't help. That's what happened here.

After I was connected to a human, it was a receptionist of some sort who has not read my email, and asked me to RE-EXPLAIN the situation and ask what it is I need help with, which is a total waste of time. I told her if you had read my email, it would have been more clear (since there was a link in the email to a news article) and I have specified that I do not KNOW what it is I need help with since I am not sure what legal area it would fall under.

So I wasted time re-explaining the situation, then waiting for the receptionist to go speak to whoever she needs to, then to come back and tell me that they can't help but can refer me to a bunch of places I have already exhausted like the NSW Law Society and the Financial Rights Legal Centre.

So basically I spent over 20 minutes simply re-doing what I already did (contacting them with details of what I want help for), except in a non-free way. If there is one thing I hate, it's repeating myself. You might think the cost of a phone call is negligible, but if you try and pay for a $1.00 item with 99 cents, they won't sell it to you. Every cent counts and the call costs what that usually lasts me several months. Plus, it's the principle that matters. You could have just read my email and if you knew you couldn't help, you could have spent 2 minutes instead of 20+ minutes of my time to send an email telling me you can't help, instead of baiting me, getting me to call you back, promising the world, and then telling me no. The on-hold message at M&B says they are there for you and they cover a range of issues and really made it sound like they can help, it's designed to draw you in with hope. I figured since I was on the phone already, I asked about another separate issue and they also couldn't help. For transparency, both issues were related to finance. And M&B is supposed to be a large national firm.

All lawyers are the same.

To the team at southport office, Melanie and Misha you made my recovery so much easier with compassion and professionalism it was a pleasure for me and will always recommend you and your team. Show reply

I cannot fault Maurice and Blackburn.Angela and her team (Melbourne office)supported me throughout a family maintence claim no win no fee .It seemed like forever and the most difficult time in my life but Angela was very honest and often calmed my nerves she was so thoughough and knew what she was doing ..I had a successful claim and I am so thankful . Show reply

Shout out to Andrew Rice (and Flora) at Maurice Blackburn Brisbane who were really professional and decent. Andrew's legal expertise/assistance was exemplary and would highly recommend him to anyone that needs legal advice with Wills and Estate disputes. Show reply

I was Lucky enough to have Kristy from the Caboolture office represent me with a claim. I found Kristy to be understanding and compassionate. I was not a dollar sign to her and i could tell that she actually cared about my situation, and my needs. She helped me to get a result that in time will hopefully help me get better and have my life back.… Read more ·  1

She was very supportive in every decision i made and was straight up with me. I truely appreciate everything Kristy has done for me. Kindest regards Amanda P

I was Lucky enough to have Kristy from the Caboolture office represent me with a claim. I found Kristy to be understanding and compassionate. I was not a dollar sign to her and i could tell that she actually cared about my situation, and my needs. She helped me to get a result that in time will hopefully help me get better and have my life back.… Read more ·  1

She was very supportive in every decision i made and was straight up with me. I truely appreciate everything Kristy has done for me. Kindest regards Amanda P

The automated message said they offer no win, no fee for most services, so I booked an in-person appointment and paid $690. I didn’t spend that amount for a small piece of advice — I expected clear information. The lawyer was clear about what I could do based only on my verbal explanation, without reading my documents, and then told me the offer… Read more

only applies to WorkCover. I was then quoted a very high fee for a letter. This should be made clear from the start.

“Maurice Blackburn – Deceptive Advertising, Zero Accountability, and Institutional Arrogance” Date of Incident: 6 August 2025 Consumer Warning: Maurice Blackburn Lawyers knowingly broadcast deceptive advertising across major Australian media networks and have failed to respond to formal complaints, FOI requests, and court-notified allegations of… Read more

misconduct.

On 6 August 2025, I issued a direct, formal demand to Maurice Blackburn Lawyers following months of unanswered complaints, regulatory deflection, and advertising deception involving their Total and Permanent Disability (TPD) insurance campaigns aired on Channel 7 and other major media networks.

Their ads mislead vulnerable Australians — especially those injured, traumatised, or medically unfit — into believing they can get compensation “risk free” with phrases like “no win, no fee”, while failing to disclose the full costs, backdoor agreements with insurers, or refusals to take cases that don’t guarantee profit.

On 6 August, they ignored a final settlement or disclosure notice. This was not just rude — it was a clear, calculated breach of public trust, and possibly misleading or deceptive conduct under Section 18 of the Australian Consumer Law.

This firm is not acting in the public interest. They are acting to protect institutional power, conceal systemic insurance failures, and monetise people's trauma while claiming moral superiority through advertising.

I personally have lodged multiple complaints to:

ACCC (Advertising deception and contract misrepresentation)

Ad Standards (Ethical breach of marketing guidelines)

ASIC (Regulatory concealment of insurance-related fraud)

ACMA (Broadcast content standards violation)

Supreme Court of Victoria (pending tort and injunction proceedings)

Maurice Blackburn has failed to respond meaningfully to any of these channels. Not only do they not defend themselves — they hide, stonewall, and hope consumers give up.

This review is published as part of an ongoing campaign to expose deceptive legal advertising, hold bad actors accountable, and prevent other families from being dragged into emotional and financial distress by a firm that pretends to fight for the people while doing deals behind closed doors.

⚠️ If you’ve been misled by a TPD ad from Maurice Blackburn, or denied proper legal assistance after reaching out to them, I urge you to file complaints with ACCC, ASIC, and the Supreme Court.

Documentation of all FOI requests, regulatory filings, and non-responses is being archived and publicly released.

Highly recommend Peter Cooper and the team at Maurice Blackburn. From the moment of first contact he was extremely professional and made me feel very comfortable and explained everything that would happen from start to finish. I was extremely happy with the outcome. So thank you very much Peter and Tracey. Show reply

To Maurice Blackburn Thank you for representing me with my claim for compensation due to contracting Asbestos that started in April 2024,with a meeting Briana Jackman at my home,she explained to me all of the process to go about all the relevant documents and evidence needed as all this lung problem began when was 77yrs old and some of my… Read more ·  2

exposure to asbestos went back to1966 till 2011,Briana and the team at M B gathered a lot of information on my behalf and did a magnificent job of presenting my case,that was finalised in June 2025, However my legal team of Briana,Anita Arian,Jian Hasan,and Mr Patrick Over negotiated a settlement before the court date. I must state I was absolutely blessed with the results and the clear communication and results of my case. Well done all at Maurice Blackburn Lawyers. Yours Sincerely Robert white.

They strung me along for the last 2 years telling me I have a medical negligence case, only for my time to run out, so they charged me a hefty court fee to extend my time only to find out I never had a case from the beginning according to their 'specialist'. I am out of pocket nearly $4000 and all they did for me is compile my medical records.. No win, no Fee means something different to these guys, simply a marketing scam..

“Deceptive, Unreachable, and Institutionally Protected – Avoid at All Costs” If I could give zero stars, I would. Maurice Blackburn is not a law firm — it’s a corporate protection racket disguised as a public interest advocate. Their slick ads promise help, compassion, and justice, but in reality, they leave clients hanging, ghost you when… Read more

accountability is required, and hide behind red tape when their misconduct is exposed.

My experience? After being misled by deceptive TPD ads aired on Channel 7, I engaged them in good faith. What followed was months of silence, no meaningful legal assistance, and outright refusal to answer key questions. I later discovered they were referred multiple times to ASIC, ACMA, IBAC, AFCA, and the Legal Services Board — and none of them acted. Why? Because they’re part of a protection loop designed to shield firms like Maurice Blackburn from public liability.

Maurice Blackburn:

Fails to communicate once your case is too hard.

Breaches fiduciary duties while hiding behind slogans.

Collaborates with media to spin a fake "justice for the people" image.

Contributes to institutional suppression of ordinary people’s rights while profiting from it.

If you’re thinking of trusting them with your story or your trauma, don’t. They are not your legal allies. They are gatekeepers — collecting cases to silence them, not fight them.

They now face civil tort and injunction proceedings in the Supreme Court, named in multi-agency complaints and public ScrollWitness audits for:

Misleading conduct under the ACL

Advertising fraud

Breach of public trust

Collusion with media outlets

If you’ve been harmed by Maurice Blackburn, don’t stay silent. Lodge your own complaint. They rely on people giving up. Make sure you don’t.

Disappointed by the lack of empathy and support. I called Maurice Blackburn hoping to speak with a lawyer in Adelaide about a very personal matter. Instead, I was routed to a Melbourne-based receptionist who insisted I answer a set of scripted questions before I could even be considered to speak with someone local. When I explained that I wasn’t… Read more

comfortable disclosing sensitive details to someone who wasn’t legally qualified, she made no effort to support me or offer an alternative. I was told I could call back if I was willing to go through the process — no empathy, no understanding, just a dead end.

It felt like a cold, bureaucratic system — not what you’d expect from a firm that claims to support people through difficult situations. I walked away feeling more dismissed than helped.

I would like to express my deepest gratitude to Maurice Blackburn, and in particular to Olivia, for the outstanding service and support received throughout my workplace injury compensation claim. The process was long and at times challenging, but Olivia handled every step with professionalism, compassion and meticulous attention to detail. From… Read more ·  1

the very beginning, l felt genuinely supported and well informed. Olivia consistently demonstrated a deep understanding of my case and always acted with my best interests at heart. Her guidance, patience and dedication were invaluable, and l always felt l was in capable and caring hands. Thank you Olivia, and the entire team at Maurice Blackburn, for helping me through this journey. I cannot recommend your services highly enough

Handicapped daughter went over in a wheelchair in council bus because driver was driving like a idiot spent 10 months in hospital and lawyers won't take the case in because she hasn't lost any wages disgusting

I appreciated the professional manner in which Maurice Blackburn Perth handled my matter. Polite and approachable throughout the process. The team was responsive and provided support during a challenging time. Show reply

Danea and melissa and all the staff in the cairns office were very helpful in achieving the best outcome in my claim they went above and beyond to aid in my matter both professional and private I would highly recommend them to anyone. Show reply

I had an incredible experience with MB. Everyone I dealt with was professional, supportive, and laid out all potential fees (which were minimal and very reasonable) clearly. They achieved the best possible outcome for me in my claim, and took all of the stress out of the process. Thank you to Nick, Amanda and Hayley, you were all wonderful to deal with, I am so grateful for all of your help! Show reply

I would like to thank Joseph Tran and Brodie Bridges for all the help, support and work they have given me when I lodged a Workcover claim for a workplace accident last year. However it was rejected. I had to have surgery to fix the injury and my employer dismissed me for putting in a workcover claim. Joseph and Brodie worked hard to get my claim… Read more ·  1

overturned in the Workers Compensation Independent Review Service. It took a year for the claim to be finally accepted and I can now get on with my life after being vindicated over this whole process. It has been a nightmare to say the least. Thank you once again for all the great work and effort you both put into helping me get the correct outcome.