Penrith Solar Centre

I had solar installed on 6 March 2024 after being told my electricity bills would be around $17 per month (Quote attached). That representation was a key reason I agreed to the system. The quote was $13,835. Since installation, my electricity bills have been around $120 per month, not remotely close to what was promised. They had access to all… Read more

my previous billing to develop the quote and I stayed on those rates for 2 years. As of January 2026, I have paid over $2,300 more than what I was led to expect.

The sales estimate provided to me does not reflect real-world outcomes and appears to have been based on unrealistic assumptions that were not clearly explained at the time of sale.

I feel this was misleading and deceptive, and I would not have proceeded had accurate information been provided.

I have been in repeated contact with them for solutions and we are still not anywhere near a resolution. I strongly recommend that anyone considering this company to look elsewhere.

I had a mixed experience with Penrith Solar Centre. On the technical side, everything was excellent—they quoted us for a battery, completed the installation professionally, and used high-quality products. The team on-site was courteous and efficient, and the system has been working well since. However, things took a strange turn after we made… Read more

full payment. The company reached out claiming they had been misled by the Federal Minister for Climate Change and Energy regarding government incentives and were now facing a $1.5 million shortfall that could jeopardize their business.

They asked customers—who had already paid—to contribute additional funds to help cover their losses. This felt inappropriate and left us questioning their financial planning, business planning and transparency. I offered and paid them an additional amount, although I was under no obligation to do so and I have never seen any acknowledgement on their social media or personally of the additional payments I made, and I assume many other fully paid customers would have made to help this business survive.

What added to the confusion was seeing them later post photos of the Federal Minister for Climate Change and Energy visiting their factory on Facebook. It was hard to reconcile their earlier claims of being misled and facing a $1.5 million shortfall that could jeopardize their business with what looked like a cordial relationship.

While the product and installation were solid, the post-sale communication and financial handling raised serious concerns. I hope they find a way forward that doesn’t involve shifting their burden onto paying customers.

I commented on their post on Facebook regarding the Federal Minister for Climate Change and Energy's visit only to have my comment deleted and to be blocked. In my opinion a respectful, timely reply to criticism can turn a disgruntled customer into a loyal one. Negative comments often highlight real issues, addressing them publicly shows maturity and commitment to quality, unfortunately in this case it looks more like arrogance and dishonesty.

We recently approached PSC in regards to our having solar and battery added to our new home. Our first contact was with Joel (as their consultant) who assisted us with identifying our requirements, and then designing a system that we would eventually agree upon. Prior to making the decision we were also invited to a PSC introduction to the new… Read more

Sigenergy battery/inverter system; the presentation so professional that we contacted a relative (who is across solar/battery, and who has dealt with PSC previously) to discuss the offer and received a fine review in regards to their service and indeed their suggested approach. We signed up immediately. I will add that we also discussed this with another relative who has only the other week had PSC install a similar system to his home; he too praising the effort. Last Monday we had Aaron Cottell and his teams (Luke, Jack, Adam and Liam) arrive on site to begin their work. Suffice to say that we could not have been better serviced in regards to the installation; their consulting us on each step of the process; their ensuring that no damage had been made during the installation over the two days; and indeed their ensuring the place was left tidy on completion. I honestly cannot praise these people more, and I understand why anyone who has used them have no problem displaying their promotion sign outside our property.

Company ticks all the boxes – When you start your Solar Journey you will learn to look for installers to meet certain criteria,Penrith Solar do meet all and take the headache away,during installation the team were neat,tiday,considerate and happy to answer any question,I was told I could need 15 to 20 replacement roof tiles due to installers breakage,The team broke 2,The… Read more

systems only new but very happy with our new toy,Any upgrades or additions I will use NO one else.Great Job.

Penrith Solar Centre brilliant all round – Today I finally got a battery to go with my solar panels, I’ve been waiting 10 years so it was a red letter day. I chose Penrith Solar Centre because of the strength of their reviews and their reputation. They were also very competitive on price which was reflected in the long waiting list, but I was happy to wait for a quality installation. It… Read more

was 7 weeks after first contact that I got my PW2 and that was a month early due to someone else baling out. A couple of companies could have done an install a week after my enquiry but I thought it was better to go with the guys who were very busy, even if had to wait a fair bit longer.

Darcy, Joel, George and Cooper turned up in this massive purple truck just after 7 am and got right into it. My installation had a couple of hiccups they had to sort through but they worked it out without any dramas. They worked hard to not use any conduit on the outside of the building, except a short stretch that was unavoidable. Darcy kept checking with me to make they were doing what I wanted and at the end he and Joel came up and showed me how to use the amazing Tesla app on my phone.

As well as the install team I received great support from several members of the team at home base, namely Peter Duong, Charlie Connor, Josh Armstrong, Jordan, Hana and Jory McDermott the installation manager, who answered my curly questions. I also loved the phone calls and emails keeping me in the loop and preparing me for install day. I absolutely recommend Penrith Solar Centre for anything solar.

Penrith Solar set me free from my electricity prison – Penrith Solar great from the get go, creating a solar system specific to my needs and tailored to my budget within 2 weeks of my first ph call with Penrith Solar my solar system was up and running on the 2 day install the crew were very friendly, professional and efficient with minimal interruption to my family and I they left my property as they… Read more

found it I was given a complete walk through on how my system works in a simple language that I understood it’s been 3 weeks and I’ve had no problems my system is doing everything that it’s supposed too and most importantly I’m generating enough power to run my home and I can see the savings adding up each day. So if you want to get solar install give Penrith solar centre a call ph: 1800202930 you won’t be disappointed they will explain all you need to know and are always there if you have questions the also give you a workmanship warranty on the work they do this is on top of the warranty of all the products they use and just because you install is complete you still call them for any help advise regarding your solar system. I got a battery installed too and the electrician went around my home helping me choose which appliance to back up in the case of power outtage and my battery would power just those appliances to get the max benefit from my battery. Penrith Solar you Rock !