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Philips Premium Analog Airfryer
HD9621/11 (Black), HD9630/21 (White), HD9721/21 (White), HD9621/41 (Cashmere)Reviewer Photos & Videos
raywst
- 31 reviews
- 16 likes
Bubbling and Peeling. Else Perfect Airfryer
Had the unit since 9/2020 and loving it.
It has been cleaned well with a non-abrasive sponge.
The disappointment came a few days ago I noticed the bottom pan's coating had a few bubbles and it then peeled off. Those tiny white spots are the outcome after the black coating came off.
On the good side, it cooks perfectly well and shorten the cooking time.
It is an alternative to the stove/microwave for me.
Purchased in September 2020 at Appliances Online.
2 comments
Thank you. My issue has been resolved.
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smartieSA, 5043
- 9 reviews
- 3 likes
Great but fading issues on dial
It makes my life so easy as I can cook lots of different things including meats.
The only the problem is that the numbers on dial has been fading so quickly.
Purchased in February 2020 at The goodguys for $299.00.
1 comment
Philips S.Philips
Hello there. Thank you for taking the time to share your experience with the Air fryer. We're happy to hear you are a fan of this appliance, though it's unfortunate the numbers in the dial are fading ... Read more
rather quickly. We recommend not using any aggressive products to clean your Air fryer. If you have any questions, please feel free to contact our colleagues directly at: 1300 363 391 from Monday - Friday: 09:00 am - 05:00 pm EST (AU) and 0800 658 224 from Monday - Friday: 09:00 am - 05:00 pm EST (NZ). They are happy to help! Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ProductReview.com.au!
Thi NguyenSydney Surrounds, NSW
- 11 reviews
- 1 like
Brilliant product
Really good product and efficient with the way it cooks. I am really happy with product. We bought other similar product from Philip air fryer for family member as well
Purchased in July 2020 at Harvey Norman for $389.00.
1 comment
Philips S.Philips
Hi there,
Thank you for your feedback. We highly value the opinions of our consumers. ... Read more
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer CareSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Philips Premium Analog Airfryer compares to other Air Fryers
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TraceyPerth, WA
- 4 reviews
Love it
Perfect size,heats up quick,cooks evenly and really simple to use,cleans really good,I don't need to use my big oven any more,makes anything you make in a oven,and has a good size cord
Purchased in May 2020 at The Good Guys Physical store for $400.00.
1 comment
Philips S.Philips
Hey Tracey,
Thank you for writing your review. We are very happy to hear that the AirFryer is working so well for you. Do you have any favorite recipes you cook with the AirFryer? If you have any ques... Read more
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Sarah GrovesGreater Melbourne (Inner), VIC
- 4 reviews
- Premium Compact Analog HD9621/11 (Black)
- Verified purchase
No oil needed
This airfryer has helped me maintain a healthy lifestyle. I have used this air fryer for all types of meals prepared including savoury snacks, fish and chips. It fries the food in approximately 10-20 minutes. Only problem I faced so far is that the drawer can be sometimes hard to shut and and I accidently dropped it because the handle is a bit hard to grip. Can be cleaned easily and can use a second tier for cooking two types of food.
Purchased in October 2019 at Harvey Norman for $299.00.
1 comment
Philips S.Philips
Hi Sarah, thank you for sharing your feedback with us. We are happy to hear you are enjoying cooking with your Philips Airfryer. Honestly, we are also a bit hungry now! Regarding the issue you flagged... Read more
about the drawer of your appliance, please remember to be gentle. It is normal that the drawer is a little hard to shut sometimes but it shouldn’t become excessively difficult. In case you need assistance, please do not hesitate to contact us at this number (1300 363 391), we will be happy to look into it for you. For now, happy cooking! Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ProductReview.com.au!
ShaunakSydney, NSW
- 10 reviews
- 3 likes
- Premium XXL Analog HD9630/21 (White)
- Verified purchase
Great Airfryer overall, some room for improvement
Does its job well. The only complaint we have is that the drawer compartment is slightly flimsy and sometimes doesn't close flush to the body.
I find the internals easy to clean, and the overall quality and performance good.
Purchased in June 2020 at Myer.
1 comment
Philips S.Philips
Hi Shauna, thanks for sharing your experience with the HD9630/21. We advise you to contact our product team for assistance with the drawer that isn't closing. You can reach them via 1300 363 391 (Mond... Read more
ay - Friday: 07:00 am - 07:00 pm EST). Our colleagues will gladly assist you! Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ProductReview.com.au!
1 week in and having timer issues
Have only purchased 10 days ago and am a little concerned. The machine turns off before the timer has finished. The machine and the timer don't appear to be in sync. For e.g.: The timer may still have 5 mins to go and the machine finishes cooking and all i can hear is the remaining ticking of the timer until it finishes. I am feeling very worried that this could potentially be a safety hazard.
Purchased at Harvey Norman.
3 comments
Philips S.Philips
Hello Cat,
Thank you for taking the time to share your initial impressions of this Airfryer. We can see this isn't quite what you had expected - and to be honest, we hadn't either. We would recommend... Read more
either contacting the store where you've got this Airfryer at, since the purchase was this recent. Alternatively you're also more than welcome to contact us directly on 1300 363 391 (AU) or on 0800 658 224 (NZ).Thank you for your prompt reply. Harvey Norman were fantastic and refunded my purchase amount.
Philips S.Philips
You're welcome, Cat. Glad to hear a solution was to the matter has been found. We hope your next experience with one of our products will be a better one.
Kind regards,
The Philips Australia team
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Anestassia Mackay
- 3 reviews
Love my air fryer!
HIGHLY RECOMMENDED! I love our air fryer, it’s the best appliance I have ever brought. It cooks so much faster than putting your food in a normal oven. Has last us 5 years and still going strong!! Easy to clean.
Purchased in January 2015 at The Good Guys for $150.00.
1 comment
Philips S.Philips
Hi Anestassia, thank you for sharing your experience. It's great to hear that you're happy with your Airfryer! If you have any questions, feel free to ask it.
Kind regards,
The Philips Australia Team
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JennySydney Surrounds, NSW
- 5 reviews
Excellent choice
I am very satisfied with this philips airfrier due to nice colour and big enough to coom in once for family and nice design
Very good and handy for frozen food and fried food
Also easy to clean because the part of this airfrier can be taken out and cleaned individually
Purchased in December 2019 at Myer for $279.00.
1 comment
Philips S.Philips
Hi Jenny, thank you taking the time to share your thoughts on Philips Premium Airfryer. We are very glad to hear that you are satisfied with this product's performance and we hope that it keeps delive... Read more
ring a great result for many years to come. Should you need any assistance in the future, you can reach our product team directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. Kind Regards The Philips Australia TeamSimilar opinion? Write a review on ProductReview.com.au!
Find out how Philips Premium Analog Airfryer compares to other Air Fryers
Know better, choose better.
Very satisfied customerSydney, NSW
- 5 reviews
- 1 like
Love this product
This product is simple to operate and makes cleaning after cooking a breeze. I use my air fryer to cook things I would normally use my micro wave and conventional oven for. The difference from using a microwave is how crispy the finished food is as well as the colour the food is left with, just the same as if it was fried only with less fat. Fish and chips are just like buying then from a restaurant. I love that the kitchen is not heated up as it is when using a conventional oven. The Phillips Airfryer XXL can also grill, bake and roast foods i...Read more
n less time then using other appliances. I also purchased a few accessories to help me convert to this cooker rather then use my oven (and extra electricity) such as the silicon muffin cups. It makes great cup cakes in 18 mins. You can download an Airfryer app which gives you step by step instructions for a variety of recipes. The benefits of this product are endless. Cons: My only downside is the size of this product, it takes up a bit of bench space however as it is nearly replacing my oven and microwave for a lot of my cooking it is worth it.Purchased in December 2019 at David Jones.
1 comment
Philips S.Philips
Hi there, thank you taking the time to share your thoughts on Philips Airfryer XXL. We are very glad to hear that you are satisfied with this product's performance and we hope that it keeps delivering... Read more
a great result for many years to come. Should you need any assistance in the future, you can reach our product team directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. Kind Regards The Philips Australia TeamSimilar opinion? Write a review on ProductReview.com.au!
AdqmCentral Highlands and Goldfields, VIC
- 16 reviews
- Premium Compact Analog HD9721/21 (White)
- Verified purchase
Simple and easy, does what it is meant to.
This is the first Air-fryer I have ever owned but I must say it is simply amazing, it cooks chips amazingly and I am so lucky to own a product like this, I highly recommend buying this product. It does the job amazingly and is so easy to clean
Purchased in December 2019 at The Good Guys for $400.00.
1 comment
Philips S.Philips
Hi there. Thanks for sharing your experience with us. We're glad to hear that you're satisfied with your Airfryer. Feel free to reach out to us if you need any information or assistance. We'll do our ... Read more
best to help you. Kind regards, The Philips Australia Team.Similar opinion? Write a review on ProductReview.com.au!
DonCentral Highlands and Goldfields, VIC
- 3 reviews
- 1 like
Very good
We use very often our air Fryer. Nearly replace the micro way.
Is a very quick and small oven. Easy to keep clean - just dish washer-
Cook sausage of chicken tenderloin AMAZING. Gold and juicy.
Purchased in April 2019 at JB Hi-Fi Retail Stores for $130.00.
1 comment
Philips S.Philips
Hi there Don,
Thank you for sharing your feedback with us. We're happy to hear your Airfryer has suited your needs, and it has become your new cooking companion. Do feel free to search our website for more delicious recipes!... Read more
Should you need any assistance in the future, feel free to contact us on 1300 363 391 (Mondays to Saturdays: 7:00 am - 7:00 pm EST). Our team is always happy to help! Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
rosieb-wSydney Surrounds, NSW
- 4 reviews
- 1 like
Love it! Still going very well with regular use.
I always enjoy a good meal made with this air fryer. We use it mostly for reheating or defrosting. Given that my family and I are fairly busy, we tend to be short on time so not having to heat up an oven for 10 minutes is excellent. It's also great to not be experiencing the oilyness but still get a nice crunch. We have always found it very easy to use and clean. Certainly a regularly used appliance in our house and well worth buying.
Purchased in June 2019.
1 comment
Philips S.Philips
Hi Rosie, thank you for sharing your positive experience here! We're happy to hear you and your family enjoy using the Airfryer so much.
Kind Regards,
The Philips Australia Team
Similar opinion? Write a review on ProductReview.com.au!
Sammy M.
- 3 reviews
- 2 likes
Use it daily
I was given this as a gift and talk about the gift that keeps giving! I cook everything from the best pork crackling, toasties, roast vegetables, cake, brownies, chicken marinaded, chicken air fried, you name it - this air fryer does it all. The only fault Ive had is the handle broke when shaking fries however as it comes with a 2 year warranty it was replaced no worries. Its easy to keep clean if you wash it straight away after use. This is my favourite cooking appliance, you wont be disappointed in this air fryer.
Purchased in December 2017 at The Good Guys.
1 comment
Philips S.Philips
Hi Sammy, amazing to hear that your Airfryer XXL has stolen your heart and has become your favourite cooking appliance! If you like to have some more inspiration you should definitely check out https:... Read more
//bit.ly/2QhkypH to find more delicious recipes. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ProductReview.com.au!
Mirza G.Sydney, NSW
- 2 reviews
- Premium XXL Analog HD9630/21 (White)
- Verified purchase
Made life so easy!!!
Excellent air fryer. It's quick and more imporantly, the increased basket capacity (1.4kg) of this XXL model is an absolute game changer. You can fry so many items at the same time.
Go for it. Greaat buy :D
Purchased in September 2018 at KG Electronic Online store for $320.00.
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Find out how Philips Premium Analog Airfryer compares to other Air Fryers
Know better, choose better.
Dianne NicholsonMurray Region, NSW
- 3 reviews
Fantastic essential kitchen equipment
I use my air fryer for roast dinners, frozen meals and normally fried foods .Incredible rarely use any oil at all very occassionally I use very small amount of oil. Prior to buying this machine I was intrigued by the thought of an air fryer now I have one I use it very often and it cooks the food quickly and beautifully! Man only regret is that I didn't buy it earlier.
Purchased in January 2019 for $120.00.
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The reviewer stated that an incentive was offered for this review
yolandaMetropolitan Adelaide, SA
problem with the numbers dissappearing
after been using it for about 5 weeks the numbers came off. very disappointing as you can not use the machine without knowing the frying times.I have been cleaning it only with warm water.
3 comments
Philips S.Philips
Hi Yolanda, thank you for reviewing the Viva Collection Airfryer. We regret to hear that the numbers on the device have faded after only 5 weeks of use, despite your good care. Our specialists would b... Read more
e happy to see how they can be of assistance, so don't hesitate to give them a call at 1300 363 391 (Australia) or 0800 658 224 (New Zealand). We hope that you can soon use the Airfryer without issues again. Kind regards, The Philips Australia TeamCan you please let me know if you changed the way the numbers are put on as I am one of more people that had the same problem. Anyway what could be done about this. would you happily change this faulty one over for a new one?
Philips S.Philips
Hi Yolanda, we appreciate you coming back to us about this. We've looked into it for you, but given that it's quite specific information, we weren't able to find the answers ourselves. Therefore, we r... Read more
ecommend you to get in touch with the product specialists, as they will be able to have a closer look at it for you. They can be reached via 1300 363 391, or via this contact form: https://www.philips.com.au/c-w/support-home/support-contact-form.html?param1=HAIR_CLIPPERS_CA. We hope you'll be in touch with our colleagues rather soon! Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ProductReview.com.au!
Gurrrr
- 2 reviews
- 2 likes
Very nice
Very satisfied with the product bought this two months back and i l just love it.
I make fries nuggets and chips and love the final product no oil super healthy
Very use to use and clean
Purchased in April 2019 at eBay for $299.00.
1 comment
Philips S.Philips
We're glad to hear this and thanks for sharing! :) We hope that you can use the product for years to come.
Kind regards,
The Philips Australia Team
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The reviewer stated that an incentive was offered for this review
Vai PasikalaGreater Melbourne (Metropolitan), VIC
- 2 reviews
Better than a oven and microwave
I find it so much faster and it’s not soggy when heated in a microwave and crispy like an oven baked pie! I use it for everything I wanted cooked quickly
Purchased in January 2017 at The Good Guys for $120.00.
1 comment
Philips S.Philips
Hello Vai,
Thank you for taking the time to share your feedback with us - it's great to hear that you've been finding the airfryer so helpful. Happy cooking!... Read more
Kind Regards, The Philips Australia TeamSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
ChrisSouth East Queensland, QLD
Love it..... but wonder if I am the only person to have my dial timer lose its numbers!!
I picked a dial over electronic thinking electronic could go wrong but my numbers are disappearing. About 1 year old, no chemicals used in household for cleaning. I love everything else about this machine. Used once per week for chips.
Purchased in September 2018.
1 comment
Philips S.Philips
Hi Chris,
Thank you for sharing your thoughts on the Airfryer here - we're happy to hear that it's been performing successfully for you! As for the disappearing numbers - we're not entirely sure if a... Read more
nything can be done in this case, but you can always call our colleagues at 1300 363 391 to check - thank you!Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Jasmineasked
I put 4 mins just wanted to cook the food a bit longer, it stoped without bell sound after only ran for 30 seconds. Is this air fryer can only cook longer than 6 mins?
Jasmine
4 answers
I am facing the same issue sometimes
Philips S.Philips
Hi there,
Thank you for your query. To give you an expert answer on this, we kindly advise that you contact our product specialists directly through the numbers below:
0800 658 224 (NZ) from Monday - Friday: 09:00 am - 09:00 pm and 1300 363 391 (AU) Monday - Friday: 07:00 am - 07:00 pm EST.
Have a wonderful week ahead!
Kind regards,
The Philips Australia Team
Hi, I tried to call the above Aus number at 8:10am this morning but it said the service was closed.
Jenasked
I wanted to ask what is the solution you are giving to the client about the dial or timer wearing off? I would like to hear the solution straight here rather than calling you. If you could give us an answer the sale of this product would be higher rather than not disclosing it to us, we do not have free time to call you just to ask a simple question
1 answer
Philips S.Philips
Hi Jen,
Thank you for raising your concern to us. We understand that you are busy, and wishes to resolve the issue as soon as possible. For us to examine the problem with your Airfryer, we kindly ask that you send us a private message with a picture of your Airfryer's number display, along with a copy of your receipt. We will then, assist further.
Hoping to speak to you soon!
Kind regards,
The Philips Australia Team
Maria D.asked
Hi there I am looking at purchasing this item but has anything been done about the numbers fading issue? From reading the reviews it seems that it happens a lot. I would like to know before purchasing.
Thanks
1 answer
Philips S.Philips
Thanks for your question about our Airfryer, Maria. We're happy to hear you are interested in purchasing this item. To answer your question, we always strive to improve the quality of our products. Generally, we would recommend not using strong cleaning products, especially on the appliance's surface. If you have any questions, please feel free to contact our colleagues directly with these numbers here: 1300 363 391 from Monday - Friday: 07:00 am - 07:00 pm EST (AU) or 0800 658 224 from Monday - Friday: 09:00 am - 09:00 pm (NZ). They'll be happy to help you.
Kind regards,
The Philips Australia Team
Details
Category | Air Fryers | Air Fryers | Air Fryers | Air Fryers |
---|---|---|---|---|
Price (RRP) | $429.00 | $329.00 | $329.00 | $329.00 |
Capacity | 1.4 kg | 0.8 kg | 0.8 kg | 0.8 kg |
Dishwasher Safe Parts | Yes | |||
Timer | No | Yes | Yes | Yes |
Weight | 7.93 kg | 5.3 kg | 5.3 kg | 5.3 kg |
Power | 2,225 W | 1,500 W | 1,425 W | 1,425 W |
Colour / Finish | White | White | Cashmere Grey | Black & silver |
Cord Length | 0.8 m | 0.8 m | 0.8 m | |
Dimensions | 316 x 433 x 322 mm | 276 x 292 x 266 mm | 292 x 266 x 365 mm | 292 x 266 x 365 mm |
Release date | Apr 2011 | Apr 2011 | ||
Discontinuation date | Sept 2019 | Sept 2019 | ||
Manual | Download manual | Download manual | Download manual | Download manual |
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Philips S.Philips
Hello there. Thank you for sharing your experience with the Air fryer. We're happy to hear you are enjoying the experience with this appliance, though it's unfortunate that the coat is peeling off. We... Read more
recommend you to contact our colleagues directly with this number here: 1300 363 391 from Monday - Friday: 09:00 am - 05:00 pm EST (AU) or 0800 658 224 from Monday - Friday: 09:00 am - 05:00 pm EST (NZ). They are happy to help you with this. Kind regards, The Philips Australia Team.