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Philips Premium Collection Airfryer

Philips Premium Collection Airfryer

HD9240/30 XL (White) and HD9240/90 XL (Black)
3.4 from 317 reviews

Great for small things

It fries small things well but not larger things.
I usually use it for chips or chicken nuggets or chicken strips.
Its not very easy to clean properly, i use a dishwasher and it takes a few goes to clean it well.

Purchased in July 2015 at It was a gift..

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Weekly

WAS great except for the metal ball bearings that now fall out of the sliding drawer...

I've been a keen Air fryer user for the past 3 years. Started with one of the small Vivas but soon moved on to the premium collection XL version just under 3 years ago. The XL has been great up until now. Last week I noticed a couple of small metal ball bearings on my kitchen bench next to the air fryer. When I investigated, I found a small piece of deteriorated plastic had broken off and there were more ball bearings underneath the air fryer. It looks like the sliding mechanism that holds the drawer has deteriorated and broken, releasing the ball bearings. I'm very disappointed with this – the machine is under 3 years old and for $450 I would expect a much longer life of use for the machine. I'm surprised that a machine that heats to 200°C would use what looks like quite thin and fragile plastic to hold extremely hot metal ball bearings.

Purchased in August 2016 for $450.00.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Several times a week
1 comment
Hi there, Greg. Thanks for taking your time to write this review. We're sorry to hear about the difficulties that you have experienced with our product. We like to get in touch and see how we can help. Based on this info, this can be repaired. We advise you to contact our product experts directly here for further assistance: https://www.philips.com.au/c-w/support-home/support-contact-page.html#n62Contact=HOUSEHOLD_PRODUCTS_GR%2BCOOKING_CA We hope to hear from you soon. Kind regards, The Philips Australia Team

More than expected , love it

Bought this on sale $299 and have been experimenting throughout the week
Roast veggies crisp under 30 minutes
Wedges amazing and 15 minutes
Cant wait to try more but super impressed , easy to use and cleaning is simple.
Only criticism is instruction book doesn’t really have any startup information but easy to find on the net
This is the best!

Purchased in July 2019 at Retravision for $299.00.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Several times a week
1 comment
Hi there, It's great to read you're so impressed and happy. We're really happy to read your positive thoughts. We hope you and your new Airfryer will discover a whole new ''frying'' world together, with all new great flavors and dishes. Also thanks for sharing your feedback here. We always appreciate that a lot. Kind regards, The Philips Australia Team

Philips..Expected Better Quality

I have had two HD9240s over 5 years. The first had display issues just outside the warranty period and required an $180 fix to replace the control module and power supply board. The second is 9 months out of warranty and have notice the draw runners are loosing its ball bearings. Poor design in incorporating bearing spacers which are effected by heat and disintegrate allowing the balls to fall off the runner. I have always had I high expectation of the brand name but sadly this has diminished after encountering these issues.

Purchased in September 2016 at Bill Guyett.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Daily
3 comments
H there, Bjorn. Thanks for sharing this here with us. We're sorry to read you seem to have some issues with your Airfryers. We understand that must be very frustrating. If you'd like us to have a look into this, you can always reach out to us via Facebook or Twitter (@PhilipsCare). We'd be happy to see if there's anything we can do to make you feel better again. Kind regards, The Philips Australia TeamUpdate: Philips were responsive to issues raised in my post and were quick to resolve. The outcome was that my Airfryer is now back to normal operation. So kudos to Philips for restoring my faith in the brand.Thanks for your words, Bjorn. We really appreciate that and we're happy to read everything has been resolved now. Kind regards, The Philips Australia Team

This air fryer is excellent for small home

Our home didn't have an oven, therefore, my husband and I decided to buy an air fryer to occasionally roast steaks and fry chips. However, after using it for more than one year, we have developed several recipes, and this air fryer has ranked to be one of the most frequently used cooking wares in our home. We love it so much!
It makes cooking much easier. You don't need to flip the food frequently, just simply place the food into the fryer, set the time and temperature, then follow the cooking instructions of the recipe, then it could perfectly do the even cooking without your extra attention, which function is similar to the oven. The better part than the oven is, you can roast steaks or potato chips, etc. without spread oil on it. And you can check the food status at any time without wearing gloves, without worrying about much hot cooking smell coming out. Furthermore, the container is compact, which can be clean easily if you can place the food items into a baking paper. This air fryer is ideal for small families to do clean cooking!

Purchased in March 2018 at The Good Guys for $328.00.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Several times a week

Not so premium.

Have owned this for a few months now and use it every day.

Would have rated it higher except for some poor design choices, the worst being the basket handle and mesh that can't be removed.
This makes cleaning an absolute nightmare.
Wouldn't have cost anything to make them removable so I have no idea why it wasn't a feature, especially when advertised as Premium and easy to clean.

The digital display is also unintuitive and on several occasions it was unknowingly on pause instead of cook.
The power plug is also the worst thing I've ever seen seen and sticks out from the wall almost 3 inches.

My 10 year old toaster and kettle both have flush plugs, but not my premium Philips.

Don't get me wrong I like using this, but every time I have to clean it I curse Philips for making it such a chore.
Also, it doesn't go higher than 200 degrees, no other air fryer does so it may be a limitation for some reason.
Things like frozen chips and potatoes need a higher temp (210-220) to cook properly as recommend on the pack.
Cooking at lower temps means they come out less than ideal.

In summing up, the good:

High wattage
Decent capacity

The bad:

Handle can't be removed
Poor control and display
Doesn't go higher than 200 degrees.
Power plug
Too expensive, especially the accessories.

Purchased in March 2019 at Amazon for $239.00.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Daily
1 comment
Hi there, Thanks for taking the time to write this review and share your experience with your AirFryer. We're sorry to hear your experience didn't meet your expectations. We can imagine that must be very disappointing. Have you already tried to contact our colleagues via 1300 363 391? They'll be able to give you direct assistance. You could also reach out to us via Facebook or Twitter (@PhilipsCare). We'd really like to see if we can assist you further, so you'll be more satisfied with your purchase. We hope to hear from you soon. Kind regards, The Philips Australia Team

surprisingly good

Took a while to be convinced before we bought it. Used it every day for the last week. Cooked chips (fresh, frozen), chicken (whole, pieces), frozen food you would usually fry/oven. Quick to cook and great results. Easy to clean. Happy as.

Purchased in May 2019 at Myer Online Store for $250.00.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Daily
1 comment
Thanks for your review, Coops. We're glad to read that you decided to take the leap and that you've been enjoying your Airfryer so far. Here's to many more delicious Airfryer sessions! Kind regards, The Philips Australia Team

Great cooker but

Air fryers are a wonderful way to cook food and the Phillips does it very well. Unfortunately, after only 12 months the machine started to fall to bits. First the small ball bearing race under the slide out drawer broke and fell out making it a pain to work the drawer. Then the plastic around the drawer warped so hot air leaks out. The print on the screen all wore off very quickly even though we do not clean it with anything aggressive or abrasive. We paid a premium price for the cooker and the brand name and we expected something of better quality. Of course, all of these faults happened AFTER it ran out of warranty so the retailer could not help us at all. Great when it was new but after 12 months not so great. Even though it is now 2 years old we are still using it even though it's a real pain in the butt as we can't afford to throw it away and buy a new one.

Purchased in May 2017 for $398.00.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Several times a week
4 comments
Hi John, it's great to hear you were so pleased with the performance of the AirFryer, but we're sorry the unit developed several issues after two years. That's not supposed to happen at all, so we're glad you were already in contact with us. Having said that, it's very sad to hear we couldn't offer you anything as the warranty ran out already. Altogether, we can imagine your disappointment. Thanks so much for sharing your experiences here. Your feedback is very valuable as our product developers are always looking for ways to improve our products. Kind regards, The Philips Australia TeamWow! Thank you so much for your very non helpful response, you didn't even bother to read my post properly, I said it started to fall to pieces after only 12 months NOT 2 years, it's now just about fit only for the tip.We apologize for the misunderstanding, and that you did not find our response helpful, John. Unfortunately, the situation being as it is, there is not much more we could do about this on our end, since the warranty period had run out when you reached out to us. We've made sure to forward your input to our product developers, and if there's anything else you'd like to share with us, please feel free to do so. Kind regards, The Philips Australia Team

Amazing mini oven!

This is such a great item to use in the kitchen it’s like a mini portable oven that works much faster and is cleaner and easier to use. It allows a great variety to be cooked I’ve made crunchy prawns , crispy vegetables , beautiful fish and am keen to try baking in it. It can be put in the dishwasher which is great to be able to clean as well and doesn’t take away any flavour of the food cooked

Purchased in April 2019.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Several times a week
1 comment
Hi there, We appreciate you taking the time to share this with us. :) It sounds like you and your Airfryer are a match made in heaven! Let us know if there is anything we can assist you with alright? Kind regards, The Philips Australia team

Great Purchase

I've been deliberating whether to purchase an air fryer for over a year and decided to take the plunge when this was on sale. I definitely don't regret it as we use our air fryer everyday if not every second day. I would consider this a medium sized air fryer, perfect for a couple. It's brilliant for cooking frozen foods and we have cooked steak and pork belly in it. Efficient, quick and time saving! My only qualm would be that there is a slight oil smell which spreads but other than, no regrets in my purchase.

Purchased in April 2019 at Myer Online Store for $300.00.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Several times a week
1 comment
Hello Tracey, thank you for sharing your positive and enthusiastic review about the Avance Collection AirFryer here! We are happy to hear you are also happy with your purchase, as well as being able to cook up some delicious dishes. For the oil, we recommend removing the access while using the appliance, so that the smell will be less. Hopefully, this will help. Enjoy and have a great week! Kind regards, The Philips Australia Team

Time to look for a cheaper alternative

I use it frequently. 2 year warranty expiring in 2 days. Now it's changing the temperature and timer on its own. $300 for 2 years not good value for money.

Purchased in April 2016.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Several times a week
1 comment
Hi there, Thanks for reaching out to us about this and for bringing this to our attention. We can imagine this is not at all convenient and we'd like to look into this. Would you mind contacting our colleagues at 1300 363 391? If the unit is still in warranty, then they should be able to help you out still. Or at least help you with troubleshooting tips. Kind regards, The Philips Australia team

Beyond our expectations

•How satisfied are you with the food produced in this air fryer?
Extremely satisfied, it is better than expected

•What sort of food do you usually cook using this air fryer?
Anything that would normally be deep fried or roasted

•Is this product easy to use and clean?
Very easy to use and clean

Would definitely recommend this product

Purchased in December 2017 at JB Hi-Fi Retail Stores for $169.00.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Weekly

EXCELLENT ITEM

So we purchased this Airfyer not really knowing if we could expect it to really be as good as it says. Well we were blown away. Not only does this amazing cooker make the best crunchy chips (I was so happy it was true) but they cook so much faster because it cooks the underside at the same time. They tasted amazing but also and one of the best parts, the kitchen wasn't like a sauna from a hot oven. I love it. Only things i wish is that the basket was a bit bigger and that it was easier to clean up behind the element. It would be great if they could come up with one that the element was removable. But for the cooking, wow it is great. We cook chips, pies, popcorn etc. I also cooked a rolled stuffed turkey roast last week. I was worried it would be dry but omg it was delicious! My husband was shocked it could cook something like that so well. I was given a Bellini Airfyer as a gift recently. I didn't need it and was going to return it but figured i'd try it out as it has a basket that is at least a quarter larger. Also it has the air flutes cut into the sides as well so we figured even better cooking right? Hmmm well no. It didn't even cook underneath so it took longer. So I still had to turn the food over. NOT in the Phillips, it cooks from the bottom as well. I will never stop using this item. I use it every single day. Even just to reheat things like pizza or chicken etc. Thanks for a great product, I have always purchased Phillips brand and the quality of this item is just more proof of why I keep choosing them.

Purchased in March 2017 for $369.00.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Daily

Great product

We use this almost everyday. Great product, has never let us down.
Such a great variety of foods can be cooked in this air fryer. Easy to use and even came with a recipe book.

Purchased in May 2016.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Several times a week
1 comment
Hello there, Seekyou. Thank you for your review. We're happy to see that you are enjoying our Airfryer. You could always explore our Airfryer recipes online in order to find new, additional recipes! You can find them on this site: https://philips.to/2Bap8gZ. Kind regards, The Philips Australia Team

Good product but not value for money

It is a great concept
Philips is charging so much for this unit and not providing any accessories with it.
They are trying to rip you off selling accessories at a premium as well
you can buy similar products with accessories for almost 1/3 of the price of this unit.
Pros
Easy to use
Quick
Cons
Bulky
Capacity is less compared to the bulkiness
Too expensive
Not good value for money as accessories are not provided

Purchased in September 2017.

Build Quality
Value for Money
Cleaning & Maintenance
Ease of Use
Product is used: Weekly

Great product

Owned this airfryer for more than a year and I’m still in love with it. Regret for not getting it earlier. The machine cooks meat and veggies perfectly. Absolutely great for people who don’t know how to cook. U will be amazed how quick the machine cooks. Bought one for my friend for Christmas present and she loves it too.

Date PurchasedMay 2017
1 comment
Hi there, Thanks for this great review! Glad to hear you've been enjoying the Airfryer so much and we can imagine that this is a really nice gift to find underneath the Christmas tree :-). Thank you for sharing your experience with us and we hope that you'll enjoy many more tasty dishes made with the Airfryer! Kind regards, The Philips Australia Team

It is simply wonderful.

Highly satisfied. I have cooked six different meals which are nice and healthy. Really like this product and strongly recommend. Easy to use, great for cooking quickly when time poor. Healthier cooking with no oil and fat drips away. I use mine everyday.
The product does require care, so please use as recommended and wash it at least weekly if you cannot daily.

Date PurchasedDec 2018
1 comment
Hi, Lola. Thanks for taking the time to share your experience and advice with other people on this platform. Should you ever be in need of assistance with your AirFryer, you can reach out to us on one of our social media channels (24/7), or reach out to us on one of the following phone numbers: AU 1300 363 391 NZ 0800 658 224 Kind regards, The Philips Australia Team

Amazing

Anything you cook in oven can cook in this easy cleaning just wipe out easy to use . I'm very satisfied with all the food i cook fish chips chicken tenders macaroni cheese wings chicken pieces even a cake in the dish i bought that is for this machine .

Date PurchasedApr 2017
1 comment
Hi there, Larue. It's great to hear that you're very satisfied with the AirFryer! And not only with the cooking, but with the cleaning as well. Thank you for sharing your feedback with us here. Wishing you a tasty time with the AirFryer. :) Kind regards, The Philips Australia Team

basket lock disengages when removed from unit. Safety issue.

My air fryer is 2 1/2 years old. I have absolutely loved using it. Unfortunately now when I remove the base with the handle the lock disengages by itself and the basket is separated from the base. This has happened a few times spilling hot contents onto floor or bench top and even burnt me a couple of times. Obviously the lock is faulty. Has anyone else had the same problem? The fryer was purchased from Harvey Norman Noarlunga SA

Date PurchasedSep 2016
3 comments
Hi there, Julia, Thanks for bringing this to our attention. We take this very seriously. We hope you are doing OK now? Our apologies for the inconvenience, we can imagine this is far from ideal. We will send you a Private Message right now, asking you for some details, if that's OK? After that, we will get in touch with our customer care team in Australia to forward your case to them. We hope to hear back. Kind regards, The Philips Australia teamThank you I look forward to hearing from you. Regards JuliaHi, Julia. We just sent you a Private Message regarding this case. Hope to hear from you soon in that conversation. Kind regards, The Philips Australia Team

Perfect healthy option

Extremely satisfied. I cook chicken, lamb and steak oil free. Less cooking time. Time saver. Takes less space. If any one in keen in buying an airfryer I would recommend this. No regrets. No hassle in baking in the oven or having to wash frying pans. Makes life much easier

Date PurchasedSep 2018
1 comment
Hey there, Tan. Many thanks for letting us know how much you love your Airfryer! We're aiming to make lives healthier and easier, so we're glad to hear this has been the case for you. Happy frying! Kind regards, The Philips Australia Team

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Questions & Answers

My frier turns itself off after about 6 mins as if it is overheating, I’m cooking at 190, never had a problem before, any ideas anyone? pls.
1 answer
Hi there, thanks for your question and for bringing this to our attention. We're sorry to hear that you've been experiencing some issues all of a sudden, though. Of course, that's not supposed to happen so we'd like to recommend you to get in touch with our specialists via 1300 363 391. They will be able to look into it and provide you with assistance. :-) We hope the matter will be resolved shortly! Kind regards, The Philips Australia Team

how do I attach grill pan as the handle on the main pan is not detachable?
8 answers
Hello Paul, thank you for reaching out to us here. The grill pan can be used by putting it in the main basket after removing the detachable handle. The grill pan for this model is made separately, so we recommend checking the compatibility of this accessory with your model of AirFryer first. If you would like to know more about this, you can also reach out to our team by phone on the following number: 1300 363 391(Mondays to Saturdays: 7:00 am - 7:00 pm EST). We hope to hear from you soon. Kind regards, The Philips Australia TeamWell that does not help at all! I asked for help and you say "check compatibility" - you have my model number so you tell me what grill pan suits!Thanks for coming back to us, Paul. Upon having another look at our reply, we do agree that we could've looked into it for you, our apologies. We did check whether the grill pan is compatible with the HD9240/90, and it is not, unfortunately. So we're afraid the accessory cannot be attached to the basket, sorry to be the bearer of bad news. Let us know if you have any further questions, we'd be happy to answer them! Kind regards, The Philips Australia Team

Hi my philips airfryet XL has stopped working altogether . Not yet a year old .... on ocasdion it has stopped halfway through cooking but tonight it has completely stopped . It not longer turns on at all ... tried different powerpoints and also waited several hours in case it had somehow overheated . I was only cooking frozen chips and it had only been on for 8 minutes when it cut out . Thoughts ???
1 answer
Hi there, Thank you for reaching out to us about this. We're sorry to hear you've been experiencing issues with your Philips Airfryer. A device that stops in the middle of cooking is definitely not an ideal experience. We recommend that you take a look at these probable causes, which you can find here: https://www.philips.com.au/c-f/XC000003728/my-philips-airfryer-does-not-switch-on. If you find that these suggestions do not apply to your case, please contact our team on 1300 363 391 (Mondays to Saturdays: 7:00 am - 7:00 pm EST). They'd love to look into this for you, and get your Airfryer up and running once again! Kind regards, The Philips Australia Team

Details

Philips Premium Collection HD9240/90 XL (Black)Philips Premium Collection HD9240/30 XL (White)
CategoryAir FryersAir Fryers
Price (RRP) $469.00$469.00
Capacity1.2 kg1.2 kg
Non-Stick CoatingYesYes
Dishwasher Safe PartsYesYes
TimerYesYes
Weight7 kg7 kg
Power2,100 W2,100 W
Colour / Finish BlackWhite
Cord Length 0.8 m0.8 m
Dimensions 302 x 314 x 422 mm302 x 314 x 422 mm
Manufacturer Warranty2 year(s)2 year(s)

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