Philips Reverse Osmosis Purification Water Station
VerifiedMPNs: ADD6922DG and ADD6922DG/792 reviews
Purchased this from Harvey Norman Flagship Store Auburn. Pros - Provides clean drinking water conveniently - Can dispense hot water instantly without waiting for boiling Cons - Major issue: Both jugs leak from the bottom when left on the dining table, which defeats their intended purpose - Complicated to use: Requires multiple button presses just to dispense water (unlock → select temperature → select volume → dispense). Even more steps for hot water, which is not user-friendly, especially for elderly users - Noisy operation: Loud beep sound on every button press with no option to mute or adjust volume - Ice maker inefficiency: Keeps producing ice continuously, but ice melts over time, leading to unnecessary energy usage - Limited control: Despite having +/- buttons, you are restricted to preset temperature and volume levels - Bulky design: Large and heavy unit that takes up significant kitchen space
⚠️ Store experience I contacted Harvey Norman Flagship Store Auburn on 22 March and provided all requested information and photos on 26 March. While a replacement was initially arranged, communication has been inconsistent, and I have not received tracking details or clear updates despite multiple follow-ups. This has been frustrating for what should be a straightforward resolution.
Overall Good idea in theory, but the execution needs improvement. The leaking jugs alone are a serious flaw, and the usability issues make daily use less convenient than expected.
Happy to update this review if the issue is properly resolved.
Purchased in at Harvey Norman.
This is a great unit. I love having cold water easily available and fresh coffee is much better at 85°C. I quickly got used to pre-measured amounts - I place the mug, press the buttons and do something else while the water is dispensed. The unit has a few drawbacks: There was a slight learning curve with the different lights and buttons. Refilling means emptying out post-filtered water, which feels a waste. The water container is a sensible size and not too heavy to handle.
The Ice cube maker produces wet ice cubes which will refreeze if not immediately used. I find I don't use it much as I preferred chilled water.
The chilled water is at 5°C. You can't choose any temperature between 5°C and room temperature for some reason. Hot water allows you to pick any temperature in increments, which is great.
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