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Philips S9711/41

Philips S9711/41

1.9 from 10 reviews

Reviews

Review distribution

5 star
0
4 star
1
3 star
3
2 star
0
1 star
6

sevenoh

sevenohMelbourne

  • 2 reviews
  • 4 likes

Cheap quality

published

The head that comes with the 9000 series is the only head that can be used as a replacement for the RQ1260. There are many, many bad reviews pointing at the poor quality of the blades. The upgrades in motor and sensory technology are great but if the blades are blunt after a couple of months what is the point.

2 comments
Philips
Philips S.Philips
sevenoh
sevenoh

I have contacted Philips as recommended via a private message. The solution offered is to buy from them a SH90 replacement head. The reviews of this head read exactly the same as for the RQ12+. In other words, they go blunt after a couple of months!


Craig

CraigHobart

  • Verified purchase

Very Disappointed

published
4 comments
Philips
Philips S.Philips
Craig
Craig

Hi

Yes no worries

Craig
Craig
nigel916

nigel916sydney

  • 2 reviews
  • 3 likes

Horribly noise from one drive to the blades

published
1 comment
Philips
Philips S.Philips
Peter

PeterBendigo

Worst shaver ever

published

I have used Phillips shavers all my life and bought this model last year. I persevered for a month but could never get a close shave. I then went back to using my $40 Phillips shaver which works so much better (and $300 cheaper!). The $40 one is now past its best and I want to buy another. Can anyone let me know if Phillips have improved these models at all as I want to buy the best (at whatever cost) but I'm scared to go down the Phillips path again. Thanks

3 comments
Philips
Philips S.Philips
Peter
Peter
Philips
Philips S.Philips

Redesign the shaver

published

I've had the Phillips shaver ( S9711/31) for 4 months
The shaver is quite and easy to handle but it doesn't give a close shave . I've done everything the instructions says for a close shave but it doesn't work .
I need to use a razor blade to get that close shave after shaving with the Phillip shaver .

1 comment
Philips
Philips S.Philips

Highlook

Highlook

  • 2 reviews
  • 1 like

A 400 USD beard trimmer

published

As an electric shaver user for over 10 years, i've been presented with s9711 by my wife. The first shave was terrible. It ruined my skin without a close shave . Maybe i should wait my skin to adapt. So, the second shave was terrible. Ruined my skin again. I must give a third chance to s9711. So, the third shave was exactly the same. And it continued that way. I kept trying for over 10 days, nothing changed. Turned back my old excellent shaver (braun). Now I'm happy, my skin is happy. Only my wife is sad for the money she gave and for turning my face into a tomato for over 10 days. Now I have the most expensive beard trimmer in the world. Bye Philips...

2 comments
Philips
Philips S.Philips
Highlook
Highlook

justjo

justjoGreater Melbourne (Metropolitan), VIC

  • 8 reviews
  • 8 likes

But wait... it's not all bad!

published

Very impressed with the shave of the Philips Series 9000 SensoTouch, having been a dedicated Braun user for quiet sometime. I have to shave everyday and I have found it cuts closer and results in a smoother shave which lasts longer and is less irritating on the skin than the Braun ever was. My greatest disappointment has been trying to get a replacement wash system which was faulty from the start it's now been 3 months and Philips are not coming to the party, very poor effort in terms of customer service!

3 comments
Philips
Philips S.Philips
justjo
justjo

Sorry Philips team I can't see where to message ...there's no button!

Philips
Philips S.Philips

No problem. We just sent you a private message, let's see if it will work now.

Kind regards,
The Philips Australia Team


Waste of money

published

I bought model S9711 expecting a great shave whit such a big price. after first use I was highly disappointed with the very basic results..if you are shave is important for you don't even think about this .Still I get great and much better results from my old panasonic. I must also appreciate Phillips company in australia that accepted refund me,this one was in the standards of today business,thanks Philips but I expected much more from your brand

4 comments
Philips
Philips S.Philips
max
max
Philips
Philips S.Philips

S9711 Shaver

published

Bought this shaver late last year and have had nothing but trouble with the orange retaining clips coming loose. It is a real pain and I am over it.

3 comments
Philips
Philips S.Philips

Hello Neil, sorry to hear about the difficulties you've experienced. If you ever want to discuss the issue further, please call us on 1300 363 391.

Neil
Neil
Philips
Philips S.Philips

Hi Neil. It's a pity to hear that. We would like to thank you though for this valuable feedback and for submitting the review.

D.M.CAMERON

D.M.CAMERONsydney

  • 3 reviews
  • 3 likes

robbed by philips

published

i only got the $500 s9711 series 9000 cause your told by philips how awesome they are,so ya think the shaver will do as they say,you trust that spending alot of money when told how good it is then find it dosent do what they say,they lie to rob you of alot of money,it runs to slow to do a good job,got to go over & over the same area & it takes a very long time have a shave,same with the trimming head & its very loud,shame on philips for selling a plastic cheaply made product at a hugely high price that dose a very poor job,i got robbed by philips

8 comments
Philips
Philips S.Philips
D.M.CAMERON
D.M.CAMERON
D.M.CAMERON
D.M.CAMERON

See all Philips Series 9000 SensoTouch reviews

Questions & Answers

Olle A

Olle Aasked

My smartclean system fills with fluid after every cleaning. This makes the razorhead all wet so that I have to dry it with a towel after every time I run the smartclean. This is annoying and I guess that the problem causes the cleaning cartridge to be used up at a higher rate than what is normal. Is there a sollution to this?

1 answer
Philips
Philips S.Philips

Hi Olle, thank you for reaching out to us. Could you perhaps get to us on Social Media? (Facebook or Twitter)

We'd like to see what we could change about this situation. Hope to speak to you over there.

Kind Regards,
The Philips Australia Team.


MAnoochehr

MAnoochehrasked

My cleaning base turns on as if to clean my razor, but it does not pump fluid up from the reservoir, any help?

3 answers
Philips
Philips S.Philips

Hi there,

thanks for your comment. We're sorry to hear that the cleaning base isn't working properly at the moment, and we'd like to help. Would you please give our colleagues a call on 1300 363 391 (Australia) or on 0800 658 224 (New Zealand)? They would be happy to assist you further. Thank you!

Kind regards,
The Philips Australia Team

Moe
Moe

Sorry can’t help you on your problem.

Jim
Jim

I have had the same problem no fluid being pumped up. Stripped the unit down and found that the shaft from the pump motor to the impeller had rusted away.


Get an answer from our members and Philips representatives

Details

CategoryMen's Electric Shavers
Manufacturer Warranty2 year(s)
Release dateMay 2011
Compare all Philips Series 9000 SensoTouch

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