Philips Shaver Series 3000 Trimmer S3122/51
VerifiedMPNs: 762593 and S3122/513 reviews
broken plastic pivot connection point in blade holder) – Used this product 7 times and then failure occurred of the pivot connection point in blade holder. One side of blade holder plastic pivot point which holds one of the 3 blades broke. Bad design fault. Have my old 1000 model for 8 years without a hitch on standby now. Should not have changed the design of heads (surface area is now smaller as well). Wont buy another shaver till fault is fixed.
Purchased in at Woolworths Online store for $79.20.
- Causes Irritation: No
- Caused Razor Burn: No
Poor performance – Replaced an AT891 shaver (only because of broken plastic blade holder). Series 3000 runs much slower than AT891 and does not cut satisfactorily. Philips contact is only by phone even though product is registered for warranty so it seems Philips discriminate against hearing impaired. Cannot recommend this shaver. I gave Philips time to review and received a response to say that the shaver must be dirty (despite being brand new) and that I should find out how clean it. I have had Philips shavers for over 50 years so I think that I have some experience in caring for them and what to expect from them. I advised Philips of that but received no further response. Philips is not the company it once was.
Purchased in at Myer Retail Stores.
Hi Barry, We are sorry to know that you are not happy with the service provided. We suggest you reach out to our colleagues for further assistance. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They're always happy to help!
Kind regards, The Philips Australia Team
Not a major improvement to previous generations – After having a Philips AT890 for 4 years on its original blades, I was disappointed with this model. Shaves as close as the AT890 with 4 year old blades and takes longer. Motor seems to be impacted more when all 3 blades cutting into initial swipe of stubble by slowing down slightly compared to the stronger AT890. Have to be careful taking off the blade cover as the clip holding the flip-top to access the shavings is weaker. Not uncommon to end up spilling stubble all over vanity basin just by trying to take the blade cover off. While I wasn't necessarily expecting the nice zip up protective pouch that the AT890 come with, pretty stingy not to at least include a cleaning brush! Only thing addressed with new model is less likely to accidentally push the on/off button while in use. Bought in post Xmas sales. Would have been quite annoyed if paid RRP. I don't think this one will be lasting the distance of the old one.
Purchased in at Myer for $79.
Hello there, thank you for taking the time to share your thoughts with us. We are sorry to hear that you were not impressed with this particular model. If there is anything we can do to improve your experience, please feel free to get in touch with us directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. One of our colleagues will be happy to help.
Kind Regards The Philips Australia Team
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Hi there, Thank you for sharing your review. We're sorry to hear that you're facing issues with your Philips trimmer. We suggest you reach out to our colleagues for assistance in this regard. You can reach them directly at 1300 363 391 (Australia) or 0800 658 224 (New Zealand) from Mondays to Saturdays, 7:00 a.m.–7:00 p.m. EST. They're always happy to help!
Kind regards, The Philips Australia Team