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26Philips Shaver Series 5000

Philips Shaver Series 5000

 Verified
26Philips Shaver Series 5000
2.8

60 reviews

Positive vs Negative
35%13%52%
Causes Irritation ?Yes · No
Caused Razor BurnYes · No
Value for Money
2.9
Build Quality
3.4
Ease of Use
3.3
Cleaning & Maintenance
3.4
Shave Closeness
3.4
Battery Life
3.8
Wet Shave
2.8
Dry Shave
3.2
wozza261
wozza26114 posts
  S5880/20

Replaced my 20 year old HQ8250 and cant believe the difference. Very smooth shave with no irritation. I now use water instead of aftershave. The usb charge lasts forever. Show details ·  1

Ask the reviewer
Jay D.
Jay D.WA
  S5466/17

Doesn't do the job well enough – I keep pressing the on/off button with my thumb when trying to shave. If I haven't had a shave for a couple days it struggles to get the hair under my chin and throat area, just glides straight over them. My 2 previous shavers were the Philips 1000, much better. Show details

Philips Personal Health
Philips Personal Health    

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Reviews with attachments

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Brent Andrew
Brent AndrewQLD134 posts
  S5466/17

Top shaver and value – After using Panasonic, Braun and Remington I have had-all of them fail in different ways bit sad. So went out looking price of some shavers we’re round $400 so I decided to purchase the Philips 5000 for $120 was very surprised at its performance very clean shave and half the time to do it. I’m very happy with this shaver well done on this model, price and performance Show details ·  2

In-depth reviews

Fur Face
Fur FaceVIC6 posts
  S5400/06
Value for Money
Build Quality
Ease of Use
Battery Life

Got 2 years out of it, mediocre cut, not worth replacing blades – Bought this to replace a 3000 series that eventually died from water ingress, despite being sold as wet/dry capable. I have a coarse beard and the 5000 series blades have trouble with thick hairs, unlike the cheaper 1000/3000 series. Don't believe the hype about 'auto sensing' blahdeblah. The old style blades work much better for coarse beards. … Read more

Shaving head develops a recurrent screech (as mentioned by other reviewers) which keeps coming back if you're not religiously cleaning it.

I was initially worried about having to rip the head off to use the trimmer (and vice versa) but the attachment point hasn't worn out.

Proprietary charging plug is archaic, in this era of USB-C PD.

A replacement set of blades ended up being more expensive than an entire 1000 series shaver, so I bought the latter instead. Looking back at my shaver receipt history, I'm replacing these every 2-3 years - so it's not really worth the price premium for the questionable extra features of 5000/7000/9000 series.

Philips Personal Health
Philips Personal Health    

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Andrew
AndrewQLD267 posts
  Verified S5086/06
Value for Money
Build Quality
Ease of Use
Cleaning & Maintenance
Battery Life

Pretty Decent Electric Razor – Lets start with the obvious, no electric razor is going to give as close a shave as a blade, but it sure is quicker and easier. That's the point. It really is a chore to shave every day, most women reading this may challenge that statement, but all of the men reading this would totally agree. It takes time, it is messy, and often it hurts. The… Read more ·  3

easier, quicker and less messy option is to use an electric razor - unfortunately, the result is not as good. Some may be happy to sacrifice the result for the convenience of an electric razor and I am one of those people. In addition to all of the other hassles, I have a mole on my face which has been nicked by bladed razors too many times to count (normally when shaving for a function / event).

The Phillips S5000 is the bottom of the range, but even so, it is quite good. Wet or dry which means that you can use it with or without shaving cream, or even in the shower - that's a weird experience. The battery lasts for ages, mine has lasted since fathers day on the initial charge (almost a month), and the result is clean and tidy.

Having round heads, it's hard to get the sideburns straight, but it comes with a separate head which is intended to trim them, though it is a bit fiddly to swap the heads around.

Overall, I like it a lot. So much more convenient, even if it means that I don't have as close a shave.

stuff
stuffACT50 posts
  Verified S5290/88

So far a good little shaver – I have been a Philips rotary head electric shaver user for as long as I can remember. I've had a few over the years and I don't use any other shaver at all. My previous shaver had worn through two sets of blades and I had learnt to sharpen the blades, but also learned they can only be sharpened effectively once or twice, after that they don't… Read more ·  1

stay sharp so I guess the hard metal must be gone. A new set of of genuine Philips blades were going to cast around AUD$140, I paid this kind of price a few years back but not again, I had no idea how long the battery had left in it.

I looked at the normal reviews by users including Product Review and bought the Philips Series 5000 from Costco (cheapest and a life time warranty thrown in for free). It cost $160 which was enough, it would have been easy to spend a lot more but my experience is the expensive models do not represent value for money. I have now been using it every day for a almost 2 weeks and can say it works fine.

Good points - quiet, light and easy to handle, gives a quick but good shave with no scratching or pulling, the charger cord plugs into the shaver not via any intermediate rack, dead easy to clean by rinsing it in the shower, so far the battery is still going on the original charge, has a separate beard trimmer that plugs in the same place as the shaver head and words OK, comes with a protective travel case thats no too big. Philips provide a replacement set of blades which doubles the life of the shaver at no additional cost - nice.

Not so good points - must be cleaned often, no more then every 3 shaves for me or the shaver is too clogged to cut properly, the separate trimmer has no place to store it when travelling. I could not believe the quantity of little boxes inside little boxes used for packaging.

It is a simple shaver that just shaves well, it has a flashing indicator to remind you to clean the heads and another to tell you its time to recharge the battery, I believe this comes on a few shaves short of being flat - we'll see.

If it continues to work as it does now I continue to be happy.

Positive reviews

William l.
William l.2 posts
  Shaver Series 5000

Fine shaver (once you solve the screeching problem which can occur after some use) – Good solid shaver but after a year or so's use mine started to make an intermittent screeching noise. Other people have clearly had the same problem, but there was no solution on the Philips site. Here is the solution: The problem is not with the shaving heads and is not solved by changing them. Instead it is associated with the three drive… Read more

pillars. These are below and interface with the shaving heads. They contain internal springs. The problem is solved by thoroughly cleaning these drive pillars and their internal springs with a toothbrush and running water. Simple as that, so why is this solution not on the manufacturers site?

rupotty
rupottyNSW73 posts
  Shaver Series 5000
Value for Money
Build Quality
Cleaning & Maintenance

Good shave and value – JB HiFi had the 5000 series shaver on sale $99 which I reckon is good value, opening the box initial impression was cheap and flimsy. The shaver comes with a shaver head shield, a charging plug but no bag. Initial full charging was quick and first use the shave was good, heads do not seem to spin as quick as other shavers but initial first few… Read more ·  1

shaves are good, fairly quick and close. Nice being able to rinse the shave heads under the tap making it an easy clean

First few days shave have been impressive

Ron
Ron9 posts
  Shaver Series 5000

Plenty of power – Ive had my Phillips 5000 for over a year, cost around $85 on special. I only shave every 4/5 days and this thing eats whiskers i am quite disabled with a muscle disease and it fits nicely in my hand so easy to use. It has a good battery life and charging is also a breeze. It came with a trimmer but I don’t use it much, the razor trims around my… Read more ·  3

mustache and sideburns fine. I can honestly say for $85 how could i go wrong my beard is reasonably thick im 68 with a disability, its a piece of cake

Negative reviews

Don't bother
Don't botherWA2 posts
  S5466/17
Ease of Use
Cleaning & Maintenance
Performance

dont bother – Shaver was actually really good, but with only light use it has only lasted 4 months as the motor has decided to stop working. Always had Philips shavers in the past but now i wouldn't touch one with a bargepole. Not cheap but rubbish. If i can only convince one of you not to buy this junk the review would have been worth it. Show details

Philips Personal Health
Philips Personal Health    

Hello there, Thank you for your… Read more (+2 replies)

Matt B
Matt BACT8 posts
  S5466/17
Shave Closeness
Battery Life
Dry Shave

Dreadful waste of time & money – Very happy with succession of Philips shavers over 45 years, but not the actual succession, only necessitated by Philips replacement heads being such a rip-off you are compelled to buy a new shaver for less. Until this horror story, that is. Should have spent more time examining it, and stuck with the conventional, simple models. Where to… Read more

begin...? 1. The 90-day money back satisfaction guaranteed blurb was worthless when I neglected to unwrap it for some months. 2. Can’t remember what exactly now, but some trivial aspect of use was not explained in the awful ‘user guide’ paper slip, requiring a call to Philips before I could use it. At least it was promptly explained, but why not in the guide? 3. The guide is laughably poor. A series of ‘international’ images - eg man holding shaver, man holding shaver to face, etc. Puerile and utterly uninformative, and useless. Why do they bother? 4. It’s so slim you can’t hold it as you would any other, with a thumb tucked around; you’re obliged to hold with fingertips, giving poor control. Unbelievable. 5. The power switch is located where a right-handed man naturally holds his thumb (sic - thumbtip) causing a constant on-off ... lift shaver from face ... ON-off ... lift shaver from face ...ONNN!-off ... You get the picture. Mindlessly bad design. 6. The trimmer is separate! What? Worse still, there’s no obvious key to head alignment. You have to squint, then fiddle and twiddle to get a head on. Appalling. 7. But wait, there’s more. Head-cleaning is a nightmare. The hinged cage retaining the rotors is easily accidentally dislodged, spilling rotors everywhere. It is NOT easily re-attached. Nor are the rotors easily re-inserted in the cage, in any event. Atrocious.

Compared to past experience this model’s poor design instils the view Philips shavers have turned to faecal matter. Avoid like the plague. I couldn't bring myself to donate it to an enemy. It's binned.

James D.
James D.VIC4 posts
  Shaver Series 5000
Value for Money
Build Quality
Ease of Use
Cleaning & Maintenance
Performance

What a bad joke - customer service is useless - web page non existent – Purchased a Phillips 5000 model 5579/60 in August 2022. And have been trying to extend its warranty ever since. The web page link doesn't work and trying to find a pH number is like finding a needle in a hay stack. Eventually found pH number and was advised 90 days to apply for extended warranty was over and advised they couldn't help. She just… Read more

didn't want to help+ customer service sucks - shame as shaver actually isn't badly made- but based on today's conversation with customer service I won't be buying anything Phillips anymore.please remove my account- were good for so many years- now sucks

Philips Personal Health
Philips Personal Health    

Hi James, We are sorry to hear that you… Read more (+1 reply)

Recent reviews

Bill4747
Bill474739 posts
  S5880/20

Best thing I've bought in a while – Still impressed after 8 months of use, will never go back to disposable razors. This shaves as close and doesn't create an itch Show details ·  1

Men's Electric Shavers

Find out how Philips Shaver Series 5000 compares to other Men's Electric Shavers

Know better, choose better.

Compare all
Tony
TonyQLD
  Verified Shaver Series 5000

I'll still be using an old fashioned razor blade – I purchased my razor from the Shaver Shop in early July last year (2022), paying $199 for it. Right at the beginning of January it stopped working when I was cleaning it. On repeated tries it would start and run for about two seconds before cutting out. On trying the following day, after a few false starts it started running again. But then when I… Read more

went to shave with it, it simply would not make the slightest dent on my stubble, it just wouldn't shave at all. On taking it in to the Shaver Shop, I was told that there was nothing wrong with it, it just needed new blades at $70. I declined to purchase the blades. My reason? I've still been shaving with a blade, I only used the Philips once or twice a week for the past six months. If it really needs new blades after what is effectively two months worth of regular use, what is the point? And if it still didn't work at all, I would have been even more frustrated.

Philips Personal Health
Philips Personal Health    

Hi Tony, We’re sorry to hear that your… Read more

Divine Justice
Divine JusticeNSW13 posts
  S5050/06
Value for Money
Build Quality
Ease of Use
Cleaning & Maintenance
Performance

Australia gets different and much lower quality – I purchased this on line, TARGET, in March 2019. The product has failed and I started to do research. The battery will not hold anymore and changing it is a headache. It is solder on the main board inside. So I decided to buy a new one. This time eBay and picked a company from Hong Kong. It took 6 days to arrive at the door steps of my house. By… Read more

the way I am an electronic engineer, so I think I know something............ Since I had the " bad" habits of keeping old boxes, I immediately compared the old box with the new 5000 series arrived from Hong Kong. 1) The old S5050/06 was made in China 2) Has NiMH battery technology The new one: 1) Made in the Netherlands (Holland) where Philips originates being a Dutch company. 2) Battery technology Li ON type 3) The body (using a magnifying glass) says:" Philips of North America.

Am I guessing, or there are casts of different qualities we do not get to see in Australia ?

Philips Personal Health
Philips Personal Health    

Hi, thanks for your feedback. We are… Read more

Joe
JoeWestern Australia18 posts
  S5086/06
Value for Money
Build Quality
Ease of Use
Cleaning & Maintenance
Performance

Just cant get rid of neck hair – I dont believe all the 5 star reviews. I have gone over and over and over my neck time after time and it just wont touch it. Rest of my face, no probs. I have used a straight razor all my life till my house was broken into and my very expensive colle tion stollen. It has left a bad taste in my mouth so I'll never use a cut-throat again and I… Read more

refuse to go to that cheap plastic disposable rubbish, so I guess my next step is a screen shaver. Has anyone had any experience with Braun? Regards Joe.

Philips Personal Health
Philips Personal Health    

Hi Joe, Thank you for taking your time… Read more

Brad
BradWA
  S5380/06

Best shaver I have ever had, highly recommended. Quick shave , love it ! – I use mostly everyday , I find it very efficient and battery seems to last quite a while, I charge when I think of a it. Definitely would buy again . I only use dry so not sure about wet shave . Show details ·  1

Xiao
Xiao10 posts
  Verified S5550/44
Build Quality
Ease of Use
Cleaning & Maintenance
Performance

a good shaver that i would personal recommend – This shaver leaves my skin really smooth and is extremely easy to clean. I like the fact that it is waterproof, which means I can simply wash it under the running waters. I also like the fact that it has a battery indicator and fast charging mode. the only downside is that it doesn't come with any additional attachments Show details ·  1

Nigel
NigelQLD5 posts
  S5086/06
Build Quality
Ease of Use
Performance

Disappointing – I bought this shaver from Harvey Norman and soon regretted it. The shaving itself was good but the head attachment comes off too easily. The dismantling and re-assembly to clean it was really fustrating, I just couldn't get it back the way it was. Damaged it in the process and had to get a new head. In the end I cut my losses and replaced it with… Read more

a one peice Philips Aqua Touch, less fiddly and simpler to re- assemble (although it takes longer to re-charge)

Philips Domestic Appliances
Philips Domestic Appliances    

Hi Nigel. We appreciate your feedback… Read more

Andy
AndyVIC2 posts
  S5086/06

Waste of money – This shaver does not shave me. Then I lost the charger and had to deal with the nightmare called Philips customer service that is based somewhere in Asia. I tried for 9 months of regularly calling then to be told it was a Japanese model and they would go through their technical support and find out which charger I needed. At the end of January I… Read more

gave up and threw the useless thing away. I will never as long as my butt points to the ground buy a Philips product again. I am still waiting for a manager to call me back.

Oli
OliNSW3 posts
  Shaver Series 5000
Build Quality
Cleaning & Maintenance
Battery Life

Wasting time. It is not a shaver – I currently have two old Philips shavers. I was happy with the quality of Phillips products. They still work well. but I'd like to replace them with newer versions. I purchased 5000 series S4470 at Costco. See what? I couldn't have clean shave with this machine. It took longer and longer to finish shave. I had to burn my face skin with this shaver… Read more

before shaving was complete. I returned it. Phillips should keep its product quality better and better as time passes but worse.

Philips Domestic Appliances
Philips Domestic Appliances    

Hi, Oli. Thank you for your honest… Read more

Jade M.
Jade M.NSW
  S5380/06

Waste of time & money! – Purchased this unit for $150 from Harvey Norman after getting advice from a salesperson. I don’t have sensitive skin but it unfortunately took me absolutely forever to shave, now my face & neck feels like it’s burning. What was supposed to be a time saving device now takes longer than it did before & I’m lighter in the pocket, incredibly disappointed. Will be taking it back tomorrow for a refund. Show details

Philips Domestic Appliances
Philips Domestic Appliances    

Hi Jade, thank you for taking the… Read more

Men's Electric Shavers

Find out how Philips Shaver Series 5000 compares to other Men's Electric Shavers

Know better, choose better.

Compare all
kurcobrija
kurcobrijaWA
  S5086/06
Value for Money
Build Quality
Ease of Use

The worst shaver I have ever had! – This shaver's motor is seriously underpowered and slow, making shaving very slow and often unpleasant. Secondly, the design of its blades is horrible, they get clogged quickly, after one shave and dismantling, cleaning and reassembly is frustrating and slow. The worst shaver I have ever had! Show details

Philips Domestic Appliances
Philips Domestic Appliances    

Hello there, Thank you for your… Read more

Disappointed
Disappointed11 posts
  S5070/06

Designed to fail – This razor was fine to use until the battery stopped holding a charge. After partially dismantling it I discovered that it really is made as a throw away after a limited life. After being a Philips user for many years I am now exploring other brands.

Philips Domestic Appliances
Philips Domestic Appliances    

Hi there, Thank you for reaching… Read more

Geoff
GeoffTAS3 posts
  S5380/06
Build Quality
Cleaning & Maintenance
Performance

Slower than a wet week – This shaver works to be fair. It will shave and give a relatively close shave. However, in the time that this device takes to give a reasonable shave, you could have lathered up and blade shaved 3-4 times and received twice as good a shave the first time around. Very disappointed in this unit. This is my first electric razor and I'm afraid that it… Read more

will be my last. Very average. Just stick with a blade people, it gives a significantly faster and vastly superior result.

Philips Domestic Appliances
Philips Domestic Appliances    

Hello, Geoff, thank you for your… Read more

Vic
VicVIC7 posts
  Verified S5050/06

Philips S5050 Electric Shaver - it’s ok for the price – We’ve bought the Philips S5050 Electric Shaver last June and had been using it ever since. It’s ok for the price but it’s not as good as other shaver we’ve had. The blade isn’t very sharp - doesn’t leave a clean cut after shaving. The battery seems to run out quicker compares to other model. It’s not a very high quality product.

Philips Domestic Appliances
Philips Domestic Appliances    

Hello Vic, Thank you for taking the… Read more

BrendaandDamian
BrendaandDamianQLD3 posts
  S5079/64
Build Quality
Ease of Use
Cleaning & Maintenance
Performance

Frustrating Head attachment – Generally the shaver functions as it should. I have used Philips shavers for as long as I remember- since purchasing this one at the start of the year I’m now looking at other options. When shaving the head just keeps falling off the shaver causing a fair bit of frustration. Show details

Philips Domestic Appliances
Philips Domestic Appliances    

Hi there, Thank you for sharing your… Read more

David F.
David F.2 posts
  S5420/06
Build Quality
Cleaning & Maintenance
Performance

Trimming attachment problem – I purchased this shaver six months ago and I’ve been trying to get used to using it but just cannot. The detachable trimmer is awkward to use. You have to tug off the shaving head and push on the trimmer. It is an awkward and time wasting exercise and you run the possibility of damaging the shaver every time you use it. I’ve taken to keeping my… Read more

good old shaver handy and using the trimmer on that instead of struggling with this awkward contraption. The shave it delivers is no better than my old shaver so I’m just not winning. I wish I hadn’t bought it.

Philips Domestic Appliances
Philips Domestic Appliances    

Hi David, Thanks for sharing your… Read more

woozie
woozieWA30 posts
  Verified S5550/44
Build Quality
Ease of Use
Shave Closeness

Philips 90 day money back guarantee worked well – What constitutes a good shaver is obviously very subjective. Bought the Philips S5550/44 as a gift based on a friend's recommendation, specifically because it had the Turbo function. The recipient however, still found it underpowered and said it took too long (longer than one battery charge) to get a clean shave. They were a razors user before.… Read more

The Philips 90 day money back guarantee program worked well though; I rang to get a return authorization number, filled out their form and included the receipt and product, shipped it off to NSW for $12.45 with AusPost & tracking, and got the refund in my bank account 7 days after they received my package. Only wish Philips' products could be returned locally.

Philips Domestic Appliances
Philips Domestic Appliances    

Hi there, thank you for sharing your… Read more

Brett
BrettVIC3 posts
  Verified S5370/26
Value for Money
Build Quality
Ease of Use
Cleaning & Maintenance
Performance

Disappointing from a previously reliable shaver company – I bought this shaver in March 2017 for $199 at a shaver shop in Melbourne, having owned 3 previous models of Philips shavers and been happy with them. Importantly for me, apart from shaving short regrowth there also has to be a beard trimmer for my beard. Previous models of Philips did a reasonable job. This one has a new design of clip-on trimmer… Read more

that stopped working after a year. Philips replaced the trimmer (after a 2 week wait) but the replacement also failed after a year (almost to the day!). I discovered the cause (whiskers get trapped in the unit and no way to remove them except by taking it apart with a screwdriver) and reported that to Philips, with no interest on their part. The replacement has now also failed despite my engineering efforts. Won't be buying a Philips again.

Philips Domestic Appliances
Philips Domestic Appliances    

Hi Brett, Thank you for sharing your… Read more

TV ad skeptic
TV ad skepticQLD6 posts
  AT756/16
Build Quality
Cleaning & Maintenance
Battery Life

Not effective at shaving in my experience – I bought this product using travel insurance after my bag was stolen overseas. I have used Phillips electric shavers since the early 1980s and this model was available in the store at the time I needed one. Unfortunately it manages to cut my skin but not shave effectively (I have to get a mirror and scissors to get the bits it misses). Show details

Philips Domestic Appliances
Philips Domestic Appliances    

Hi there, thanks for your review.… Read more

BobR
BobRWA6 posts
  S5400/06
Build Quality
Ease of Use
Cleaning & Maintenance
Shave Closeness

Closest shave – I recently purchased my third phillips shaver and this is the best one yet. It gave a nice quick clean shave. Battery life was a little less than usual with around 15 shaves per charge. I use shaver every morning and expect it will go well while travelling as have the others. It is easily cleaned in seconds and it dries quicker than previous… Read more

shavers which had a tendency to retain water internally. Thoroughly recommend it. It may have been of greater benefit to me as I have been using the same type of razor for over ten years which has allowed my skin to adapt.

Nicholas R.
Nicholas R.WA22 posts
  Shaver Series 5000
Build Quality
Ease of Use
Battery Life

This is crap – It doesn't even cut my hairs and wont clean using that "all-in-one" cleaner. It wouldn't even cut the shorter hairs. It takes me 30minutes+ every time I shave and I always end up getting the hand held to finish it off. The instructions were pathetic. Very expensive shaver for a very poor result. Show details

Philips Domestic Appliances
Philips Domestic Appliances    

Hi Nicholas, thanks for your video… Read more

percyF
percyF6 posts
  S5400/06

Works well, great service – The series 5000 wet and dry razor is great. It takes a while to get comfortable with it but gives a close shave. Show details ·  1

Ian D.
Ian D.9 posts
  S5290/88

Better rotary shavers out here – Very hard to clean heads and reassemble the heads I have 3 Remington rotary shaver 2-10yrs old and they are easy to clean Show details

Philips Personal Health
Philips Personal Health    

Hello Ian, thanks for your feedback. We… Read more (+2 replies)

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