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Philips Sonicare for Kids

Philips Sonicare for Kids

HX6321/03, HX6311/02 and HX6311/07
4.5 from 4 reviews

Reviews

Review distribution

5 star
2
4 star
2
3 star
0
2 star
0
1 star
0

sam.ji1983

sam.ji1983AU

  • 15 reviews
  • 8 likes

Good Design, excellent result as adult one

published

Brought one for my daughter when she turn 4, and she love it with various sticker, and the design and result is fantastic, make little one's teeth healthy. will recommended to anyone need it, only thing is the price is not cheap, bought with $20 cash back but still $80 compare to $3-5 one from super market.

1 comment
Philips
Philips S.Philips

Sapphiree

SapphireeAU

  • 18 reviews
  • 6 likes

Good for kids but high maintenance

published
3 comments
Philips
Philips S.Philips
Sapphiree
Sapphiree
Philips
Philips S.Philips

Musical fun while brushing!

published

My daughter now looks forward to brushing her teeth every day! She especially likes the music it plays, which encourages her to brush for longer.
The battery has a long life span between charges, and we only have to charge it up twice a week.
All round this brush is a winner!
Good battery life span between charges

AidensMum

AidensMum

  • 7 reviews
  • 2 likes

A godsend!

published

My 4yr old would scream and cry everytime we had to brush his teeth due to a medical condition he has. Finding this toothbrush was an absolute godsend. He brushes his teeth without any tears or screaming since using the sonicare.
Quiet motor, musical timer to tell when to switch sides and when to stop, attractive to children, comes with interchangeable decorative face places...I could go on!

Questions & Answers

Anon

Anonasked

I’d like to know if anyone else’s Philips sonicare toothbrush is still working? I absolutely love them (they clean really well) but they consistently stop working after two years. There is something inherently WRONG that they fail after two years (give or take a few months).

5 answers
Philips
Philips S.Philips

Hi there, Anon.

That doesn't sound all too good! Can you explain what happened with your latest Sonicare brush? There may be some troubleshooting tips that we can try in order to get it in optimal shape again. :) If you'd prefer, you can also contact us at 1300 363 391. We hope you will give us a chance!

Kind regards,
The Philips Australia team.

Anon
Anon

The current one is actually just out of warranty. It makes a sound but no longer brushes properly. I’ve had several fail in exactly the same way. After the second replacement failed I felt embarrassed to ask again (they said there is no warranty for the replacement if that makes sense...they did replace it out of goodwill but then the replacement failed as well) so I threw it out and bought a new one. They gave me advice not to store it on the charger and I have got an older one that’s lasted for several years from following this advice but it is now dying and the two year old one has been treated in the same way but has still failed after around 2 years. My whole family uses them. At one stage we had three between us. I love how well they work initially (which is why I keep giving you a second, third and fourth chance...I just think it should last more than two years. I need a new toothbrush but I feel ready to give up on the Philips toothbrush brand even though I absolutely love how they clean when they are new! I’d love to hear any advice you have!?

Philips
Philips S.Philips

Hi there, Anon.

First, thank you for trusting us through all these years and for choosing our Sonicare toothbrushes. Regarding your latest Sonicare, have you ever tried a factory reset? If your Sonicare still responds (by lighting up) to a charger, you can perform a factory reset by charging the Sonicare for 24 hours straight, then pressing the power button for 5-7 seconds while keeping the Sonicare placed on its charger.

To improve the lifespan of your Sonicare, clean your toothbrush and brush heads regularly. You can read more about this here: https://bit.ly/2XFfJqS. Please let us know if this was helpful. For further assistance we kindly ask you to contact our product team by phone via 1300 363 391.

Kind regards,

The Philips Australia Team


Anon

Anonasked

I’d like to know if anyone else’s Philips sonicare toothbrush is still working? I absolutely love them (they clean really well) but they consistently stop working after two years. There is something inherently WRONG that they fail after two years (give or take a few months).

1 answer
Philips
Philips S.Philips

Hi Anon, thanks for your question on here. First of all, we're really happy to hear that you love our products. However, we can also see there are some mixed feelings - and seeing what you've experienced we can definitely imagine that to be the case. If your Sonicare stops working, we would always recommend to reach out to our consumer care on 1300 363 391 (AU) or on 0800 658 224 (NZ), as we'll be willing to see what we can do. The options could be a bit more limited when the warranty has expired, but nonetheless we'd like to see what options are still left.

Kind regards,
The Philips Australia Team


Get an answer from our members and Philips representatives

Details

Philips Sonicare for Kids HX6311/02
  • Discontinued

Philips Sonicare for Kids HX6311/02

2 reviews
Philips Sonicare for Kids HX6311/07
  • Discontinued

Philips Sonicare for Kids HX6311/07

1 review
Philips Sonicare for Kids HX6321/03

Philips Sonicare for Kids HX6321/03

1 review
CategoryElectric Toothbrushes and FlossersElectric Toothbrushes and FlossersElectric Toothbrushes and Flossers
Price (RRP) $79.95
PurposeBrushing
FeaturesCharging Case and Timer
Battery Life14 days
Brushing / Flossing Modes2
Brush Heads / Flosser Tips Included1
Colour / Finish Blue
BatteryInternal
Manufacturer Warranty2 year(s)2 year(s)2 year(s)
Release dateDec 2014
Replaced byPhilips Sonicare for Kids HX6311/07

Download manual
  • GTIN12: 075020007568
  • GTIN13: 8710103663300

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