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Philips Sonicare AirFloss Ultra

Philips Sonicare AirFloss Ultra

HX8331/01, HX8331/02, HX8332/12, HX8391/02, HX8431/03 and 3 more
4.2 from 289 reviews


I feel like this product improved my dental health a lot it makes my teeth feel cleaner and I love how it has one burst a two and a third one and it is so simple to use and had a charger you just sit it on and perfect to sit next to your tooth brush

Purchased in May 2019 at Shaver Shop.

1 comment
Hi there Brittany, Thanks for your review! :-) Great to hear you're enjoying your Sonicare and that it really improved your dental health -- that makes us happy to read! Kind regards, The Philips Australia Team

Easy and nice to use

I feel my teeth are already clean and light after using for a couple of days. It is easy to use and store, easy to refill water.
The design is good and easy to hold the item and press button.
It would be great if the nozzle would come off easier. me and my partner wanted to use our own nozzles but to remove the nozzles is not an easy job and there is a risk of breaking the unit.
Overally, it is a great item to have.

Purchased in May 2019 at Shaver Shop for $149.00.

1 comment
Hi there, Sharam, Thanks for sharing your feedback with us. This means a lot! We're happy reading that you're generally happy with the unit. We will take your suggestions on board. Thanks again. Kind regards, The Philips Australia team

Cleaning my teeth so well

This toothbrush is my best toothbrush so far. It cleans my teeth so well, especially it can cleans out the stuff in the gap between your teeth, so I do not have to use any floss anymore. The price is definitely worth, would recommend it!

Purchased in July 2018.

1 comment
Hi Jess, thank your for sharing your positive review here. We're glad to hear that you like our Sonicare this much. If you ever need our assistance, or you have questions, please feel free to reach out to us on one our social media channels (Facebook and/or Twitter @PhilipsCare). Alternatively, you could reach out to us by phone (AU 1300 363 391, NZ 0800 658 224). Kind regards, The Philips Australia Team

Didn't blow the food debris out from the gaps of teeth

Very disappointed with Philips airfloss, which pump out air and water mixture, but the amount water is too little, most of it is air, so the mixture mass is not heavy enough to impact the food remains between the gaps.
I bought a no name brand portable water floss from ebay, cost me much less than Philips, but it worked very well, which used continuous paused water stream, blow out everything perfectly.
My conclusion is Do not buy Philips sonicare airfloss, waste money.

Purchased in November 2018 at Shaver Shop Online store for $109.90.

1 comment
Hi there, thanks for sharing your thoughts. How unfortunate to hear that you haven't been able to enjoy the AirFloss so far. We'd like to see if we can help you improve your experience. The nozzle might be clogged by a collection of dirt, therefore not pumping out enough water. You can follow these steps in order to clean the nozzle: 1) Remove the AirFloss nozzle from the handle. 2) Rinse the nozzle with warm water. We advise you to clean it after each use to eliminate the residue. It could also be caused by a blockage in the reservoir vent. Tips on how to clean that can be found right here: https://www.philips.com.au/c-f/XC000002028/my-philips-sonicare-airfloss-is-less-powerful. If you'd like we can assist your further via Facebook and/or Twitter (@PhilipsCare). We'd be happy to help. :) Kind regards, The Philips Australia Team

Fantastic product!

Improved my gum health and removes food stuck between teeth!
Charge lasts for almost 8 days for me which is fantastic!
Love that it makes it so easy to floss my crowded teeth!

Purchased in April 2019 at Myer Retail Stores for $129.00.

1 comment
Hi Nicole, thank you for sharing your experience with the AirFloss - we're delighted to hear that it has contributed positively to your gum health! Kind Regards, The Philips Australia Team

Not as good as I thought it would be

This is my second airfloss, and I think this new ultra airfloss does not work as well as the Philips Sonicare AirFloss(HX8111/02 my old one). The pressurized power is not as strong as the other one, and the brush head does not fit in between teeth that well. Bought this new one because the old one's battery was dead, and wanting to try the new function Triple Shot (which I think it could clean my teeth better than the old one did). Sadly, very disappointed, wish I could bought the old one back.

Purchased in April 2019 at David Jones Online Store for $129.00.

1 comment
Hi there. Thanks for the honest feedback. We have mixed feelings about this one. ;) It's great to see your old AirFloss was such a big hit, but it's very unfortunate his new brother doesn't offer the same experience for you. Feel free to reach out to our customer care teamon social media(@PhilipsCare) or by phone at: 1300 363 391. Hopefully they can give you some tips to get you to love your new AirFloss. Kinds regards, The Philips Australia Team

Easy to use

The battery lasts pretty long and i am using it everyday to keep my teeths healthy, i can actually see the difference before and after i am using it, it is also much easier to use than I thought
The price is quite expensive tho

Purchased in October 2018.

1 comment
Hi Amber. Thanks for sharing your review. We love to hear that you're already seeing results, and are finding it so easy to use. :) Kinds regards, The Philips Australia Team

Perfect for people with RSI

This is a very efficient tool for cleaning the teeth with minimal efford, so it's perfect for someone who has artritis or RSI in their hands. My only complaint is that it is a bit noisy.

Purchased in September 2018.

Pretty good

I love this brush has good battery life and love having it as I can have just 4 heads and just change them over will buy this product again recommend

Purchased in January 2018.

I have always been lazy until...

I used to not look forward to flossing the old way.
This method - although not perfect, makes me want to use this every day!

There is a great feeling of using this - I like the two or three shot bursts!
Makes my mouth feel great after a brush.

This is one of excellent good in my life!!

I use Airfloss every night after teeth brushing. This item is very efficient to care plague and also reduce gum bleeding. I strongly recommend this instrument to my family,friends and neighbors!!

1 comment
Hi Danny, thank you for sharing your experience with the AirFloss on here. Glad to hear you like it so far, and would even recommend it! If you ever have any questions, don't hesitate to reach out. Kind regards, The Philips Australia Team


Have never been good at flossing, so this device is great.
Have been using it for a week now and I am very happy with the results.
A bit large sitting on the bathroom bench which the wife is not very happy about but...

A much needed everyday tool

I usually have bleeding problems while flossing and this product turned it into an easy and painless habit since I bought it a month ago. It does a good job keeping gums healthy and clean.
Would love if the reservoir had a hinge and also the flossing button is quite sensitive to touch, so sometimes mouthwash can be sprayed over the bench or mirror when placing the air floss onto the base.

So much easier than dental floss

This product is so much easier to use than traditional dental floss and appears to be less traumatic on the gums, particularly when using it for those tight gaps between teeth.

Awesome airfloss, I floss my girl teeth, all the stuck food go away, gently blow the gum, Love this

The airflosser makes my girl teeth very clean, light weight, very easy to use. Small amount of water (just use water for my little girl), but easily refill in the dispenser, quick charging. Happy with this product and definitely will continue to use.

1 comment
Thanks for sharing, Shervy! We appreciate the concise and to the point review. Enjoy your Airfloss. :) Kind regards, The Philips Australia Team

Terrific Value

The Air Floss Ultra is fantastic. It really makes my mouth and teeth feel really clean and it is so easy to use and charge. It is a great product and I could not live without it now.

1 comment
Hi Penny, Thanks for taking the time to write this great review! We're happy to hear you're enjoying the Air Floss Ultra. :-) Happy flossing! Kind regards, The Philips Australia Team

works pretty good

Works Well for everyday use. still need to floss the old fashioned way twice a week to maintain gum health.

1 comment
Hi there. Thank you for sharing your thoughts about the AirFloss. It is good to hear it works well, however, the AirFloss should be able to provide you with enough care to maintain your gum health. If you would like to speak to one of our customer support agents to see how you can retrieve these results without flossing the old fashioned way, please don't hesitate to contact us. We are available through any of the following options: https://bit.ly/2Meyj4b (AU) or https://bit.ly/2VWFkLB (NZ). Kind regards, The Philips Australia Team.

Love It! Perfect partner to the Sonicate toothbrush!

I received my Phillips Sonicate Airflows Ultra as a Christmas present a few weeks ago and can definitely say I'm not disappointment. I was already a fan of the sonicare range having invested in the sonicare toothbrush last year which i loved also. The Airflosser is makes your mouth feel really clean and is easy to use. It does however take a little practice to get used to. The whole charging station is a little bulky but the handheld unit is lightweight and would be easy to pack in a toiletries bag for travel. Happy with this product and definitely will continue to use.
Thanks Phillips

1 comment
Hello Kathryn, thanks for taking a moment to share some first impressions you've acquired by using this AirFloss. It's great to hear you feel it does help a lot with keeping everything clean. And regarding the use, we would say practice makes perfect. :) We appreciate the feedback though! Kind regards, The Philips Australia Team

Good while it lasts.

Great portable flosser. However, it has a habit of not working after a certain amount of time. For my previous one, 6 months. But it’s so easy to use. And is great while it lasts.

1 comment
Thanks for taking the time to share your experience here. We're happy to hear you like your Airfloss. Should you encounter any problems with it in the future, please don't hesitate to reach out to us on one of our social media channels (24/7) or give us a call on one of the following numbers: AU 1300 363 391 NZ 0800 658 224 Kind regards, The Philips Australia Team

Does the job every time

Gives a nice clean feel every time. Well balanced and easy to use. A pleasure to use after using floss strings which can cut you and are messy

1 comment
Hi there, Bob. Thanks for raking your time to write this review and glad to hear you like the product! :) Kind regards, The Philips Australia Team

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Questions & Answers

Why is my airfloss ultra not giving any air now it is only 8 months old?
3 answers
Hi there, Thanks for reaching out to us with this question. We'll gladly have a look at the issue.So if we understand correctly, there is no air/spray coming from the nozzle? Do you hear some kind of strange sound when you press the button? It may be that the internal parts of the product are clogged. You can try to clear them by putting hot water in the water reservoir and to spray at least 50 times. Let us know how that works out alright? Kind regards, The Philips Australia teamWe have tried hot water and let it stand before hitting the air/water button 50 times, there is no noise at all and if you shake it you can feel water drops from the head, it seems like it is dead and has been on charge for 2 days without trying to use it..it is a fabulous machine when it works, My 1 st one died after 2 years but 2 people were using it. Thisoneisonly 8 months old and one user.We have tried your hot water and let it stand for 5 minutes before hitting the button 50 times as suggested, the Flosser appears dead there is no noise or green lights even after charging for 5 days. This product is faulty and this is my second one in less than 3 years.

I bought one last week, today I started to use it today .After I charged full electricity, it is not working. What can I do ?
3 answers
same thing happened to me after 3 weeks. I note one writer dropped their one, and it started working agains, but I wouldn't recommend that (nudge nudge, wink wink), I'd ring Phillips and organise to post it back. at approx. $200 it needs each unit need to be more carefully tested before being packed for sale. Just of interest, do the bottom lights on the dial go on, is the nozzle unblocked; and did you charge for a full 24 hours before using? BTW I really liked the product when it was working, and am so hoping they can fix it, as this product was small enough to be portable, all the other ones had big bulky reservoirs and I wanted something to carry when I travel. Good luck, but go back to the store or ring Phillips. Cheers Rob1300 363 391 Call their helpline...they are really quite helpfulHi Mei, Sorry to hear your AirFloss broke down after only a week. As Michaela already mentioned, please call 1300 363 391 to get in touch with our product specialists. They might be able to help you out with this. :) Kind regards, The Philips Australia Team

My daughter got your product from an Orthodontist locally who has since moved. Not too long after receiving the unit it started to malfunction spraying intermittent, not the pulse but the delivery of water. Can anything be done? Irving LeePack [email removed]
1 answer
Hi Irving, Thank you for reaching out here. How unfortunate that your daughters' Airfloss isn't working as it should. We suggest contacting our product team directly to discuss this further. For Australia you can dial 1300 363 391 or 0800 658 224 for New-Zealand. Kind regards, The Philips Australia Team


Sonicare HX8431/03Sonicare HX8332/12Sonicare HX8462/01Sonicare HX8391/02Sonicare HX8491/03Sonicare HX8331/01Sonicare HX8331/02Sonicare HX8340
Price (RRP)$189$229.95$239$479$479$229.95$189$229.95
Release dateNov 2015Nov 2015Nov 2015Nov 2015Nov 2015Nov 2015Nov 2015

Visit official website - Download manual
  • MPN: 33381
  • GTIN13: 8710103712886

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