Waste of money
Absolutely one of the biggest wastes of money I've ever bought. Had only just about got through the short sleeve of my top when tank runs out. I had to refill several times just for one item. Do yourself a favour and stick with the traditional iron, far quicker and better results.
Ironing is quicker
I purchased the Steam and Go about two weeks ago based on the good reviews. Unfortunately it did not live up to the reviews. Once i worked out the technic I still need to fill the water chamber twice and took longer to "iron" than it would have using my iron for the one garment. I will say it did heat up really quickly and design was good (easy to hold etc).
Worst thing in the world
You can’t even iron a clothes at all.
Waste the time. You need multiple refill to get your job done. With the same effort you can use the grandma style iron to do the same job with much better result
I love this product, why didn’t I buy this before. I have Soo many work shirts and with this product it takes half the time to do. I noticed that doing 2 shirts the tank is empty but I don’t mind only take a second to fill. Doesn’t take long to heat not so heavy, love it. The iron is no longer in use
This little steamer is incredibly handy - my husband rarely irons his cotton work shirts now. I also used it to revive a wrinkled wedding gown... so with care, it also did great on more sensitive fabrics. (Of course, check your garment care instructions).
Using and stowing it away is easy, as it is pretty small, does not require setting up or putting away an ironing board and it cools down relatively quickly.
The only downside is the small water tank. Unfortunately, it does require a top-up to get through a mens work shirt.
For new users, p...lease also note that you may need to push through using it a few times before it works to its full capacity. For some reason, our steamer did not work too well (pushed out minimal steam and sputtered a lot) at the start, but has been working really well over the last few months.
The greatest steam and go I've ever had
This small steamer is the best I've ever used ,we travel a lot so it's ideal for the rv and also great at home being able to do a huge variety of fabrics it does the whole house so I don't need to iron anything making life a lot easier. The big holding tank let's you do as much steaming as you like, it really is a breeze to use.
Great item to have , it’s great for travelling as it’s a fairly compact design so doesn’t take up too much room in luggage , it’s also very good for around the home , I hang all my clothes up to dry on a rail and can steam iron them all that way , also handy for a last minute quick item that needs an iron before going out. It would be more tricky ironing larger items such as sheets but for that I would use my usual steam iron. Highly recommend
The reviewer stated that an incentive was offered for this review
Better results & Faster using an iron
I bought this not having had any experience of hand held steamers or knowing of anyone actually having one. There wasn't a great selection to start with but the reviews I read seemed to show this was the best out there (they must have been false). Tbh you would be faster taking out the ironing board setting it up and ironing the item. I have to hang the item up in a non absorbent area as the steam does wet everything. The seem to pont the user in the direction of using it on a flat surface like an iron but that defeats the purpose imo. I could ...just use an iron with less hassle. I need to fill the tank at least twice to do one (cotton) shirt. The tank regularly comes away from the slot while in use which is annoying and possibly dangerous. It just took me 1.5hrs to do 2 summer dresses (1 cotton) and 3 shirts (1 cotton) to get them to a decent state. I might add when I'm drying clothes I hang them so as to keep creases to a minimum. The items are now hanging off a clothes rail as they are damp. Time consuming and does not deliver a desired result. Pity you have to purchase these things before getting to use. I'm sure in time hand held steamers will improve drastically.
Purchased in January 2019 at Argos for $120.00.
Base on many good reviews I bought this one but I regretted just after two times used. It took much longer time to iron if compare with traditional iron because this steam iron could not make wrinkles disappear much so I had to iron it again and again. The water tank is so tiny so just for one shirt I even had to fill the water two times. The only one good side of this one that you do not need iron board.
Used for Curtains : Decent - Could've been better
I bought this steamer to rid creases on my blockout curtains.
Steamer was very easy to use and heats up really quick (less than 45sec)
Did the job relatively well - had to do 3-4 passes on heavy creases which was fine by me. Was not expecting quick results due to heaviness of fabric.
The water container was extremely small for my requirements.
Managed to do a 2m crease each refill.
Not bad but short life span and you can get equal for much cheaper
I actually thought I would get this to upgrade my little green kambrook and sorry I gave that one away. This is great in being able to do a horizontal steam which is where it beats out all the other hand steamers out for a quick go over smaller things off the hanger. What I have found is that in less than a year it simply has stopped generating the same level of steam it needs to effectively decrease and i'm really having to start going over and over things a lot more than I did when I first got it. The little water reservoir is on one hand ...very quick and easy to remove and fill up, and it reheats again fast, the downside is that it is so tiny that your lucky to steam 1 maybe 2 garments so you spend more time filling it up than you do steaming. Its not bad on lighter fabrics but forget about cotton even light t-shirts are beyond the capacity of this one which is a shame as the horizontal feature would make this fab for sheets already on the bed if only it had the grunt. I'm going to upgrade to a bigger steamer anyway but if your starting out to give steaming a go before investing in one of the more professional grades like myself, I would try on a cheaper model rather than this one for a first purchase.
Great for lightweight synthetic fabrics which might otherwise burn with an iron
I tried this Philips Steam and Go on a number of fabrics and found largely varying results. So It definitely doesnt replace a steam iron.
Firstly I tried it on a heavyweight 100% cotton shirt. It smoothed over the wrinkles but did not remove them. Also there is no way to press the shirt collar and the water reservior ran out well before I finsihed steaming the shirt - not good! So for heavier cotton shirts you will need to use the proven hot.steam iron.
Next I tried it on a couple of lightweight 100% cotton shirts. The results were somewhat b...
Great Handheld Steamer! Especially for your “Haute Couture”!
Upfront, as part of Product Review’s Ambassador program, I am not being paid or biased to publish my reviews.
The steamer is a great addition for anyone that irons a lot, or even haute couture that just needs a steam freshening (one of my favourite aspects about it, more on that a bit later).
It’s very simple to use, heats up quickly and produces a massive amount of powerful steam. Can easily steam a jersey cotton duster in under a minute. Also easily removes wrinkles almost as good as a traditional iron. Works on many fabrics from cott...ons, linens, silks, denim and more. I found that it actually removes wrinkles FASTER than a traditional iron; the only caveat being that deep wrinkles that have been in a fabric for some time may not come out as easily or quickly. I’d have to say my favourite use it to refresh “dry clean only” clothing, from suits, to cashmere and wool jumpers, and pretty much anything that can’t be washed at home. It refreshes and removes stale smell, smoke, or other odours easily, as well as removing wrinkles if the fabric is wrinkled.
OK but has its limitations
I was supplied this unit as part of a trial and review program. I am not being paid in any way. This is a compact model as opposed to the iron-like model with a separate water/steam unit. It has an integrated water tank that is easily removed for filling and clips back into the unit. Unlike most irons, you can use tap water with this unit, saving on costs.
It is easily used and held in one hand and only has two controls, the on/off button and the steam button. I used it on many different types of materials from cotton to synthetics. It has ...a light, but that only indicates that it is heating the water, once at temperature this light extinguishes and there is no way to tell that it is on, which could be a hazard, especially with small children around. It does a good job but an iron does it quicker especially for larger items. It is also limited by the small water tank that requires frequent refilling. It's great for hard-to-iron frilly items, the steam effortlessly gets rid of creases where it would be very fiddly with an iron. It would also be very easy to use on hanging drapes although I did not try the unit like this. The instructions suggest using the unit vertically, with the garment being hung on a hanger, but I found that impractical with nothing to hang it on at the correct height, so I resorted to using it on the ironing board. The unit came with a heat-proof mitten to protect your hand from being burnt by the steam and a brush (probably for stiffer materials), but using the mitten was awkward and I didn't use it in the end. After the initial excitement that comes with a new toy, it eventually got left on the table with the iron becoming the preferred appliance except for those aforementioned fiddly items. It's similar to appliances that you thought you needed but eventually get relegated to the back of the cupboard and only rediscovered during spring-cleaning. Considering that this unit costs about the same as a traditional steam iron, I would seriously question whether I needed this item and probably would have never tried one unless supplied for this trial. Advantages: Light
Great For Hard To Iron Surfaces, But Won't Replace Your Traditional Ironing Chores
Upfront, I received this unit as part of a trial & review program. However, I'm not being paid for this review.
As these units cost around the same price as a decent tradition iron, realistically you have to compare how this stacks up against a traditional iron. And whether you may need both?
The unit arrived well packaged. Comes in a sturdy box and protective packing. Once you get rid of the inside packaging, the unit will fit back into the box neatly. It also comes with it's own protective carry bag (to help stop the front steam plate ...from being scratched), a protective heat proof mitt (for one hand going behind the garment when steaming) and a brush surround for using on fabrics such as curtains etc. The build quality is very good (as I would expect from Philips) and it comes with a very flexible and long 2.5m heat proof cord (apparently, but I think it's nearly 3m). This makes it easy to plug in anywhere around the house. The units quite light (although longer than a traditional iron) with the main handle being fairly slim, which makes it perfect to pack in a suitcase. The carton has quick start instructions on it to get you up and running fast. I showed a few people the instruction manual who all confirmed it was a little confusing with the multiple languages on the same page for each function. I understand why they do it this way (to save trees), but an easy numbered illustration on one page and other language instructions on subsequent pages would save just as many trees and make it easier for most people. I don't need an explanation in 14 different languages to tell me how to take the tank out. Thankfully, the unit is easy to use with a few safety precautions.
Good. But not for its intended use
A quick update to this review. With time comes a deeper appreciation of an item and a few things have come to light with more use.
New notes (original review below this section)
It's about a year old now. I've taken a couple of stars off as it has started to leak quite a bit these days around the handle. At only a year old I don't think that is good enough. I feel these things should last more than a year.
It's also a bit concerning holding something knowing there is 240v running through it when it is leaking on your hands.
Cause of leak - I...think a seal fell out of the tank as it appears to be leaking from a little round hole on the topside of the tank. On the topic of the water tank, it is annoyingly small. This requires the tank to be removed and refilled every few minutes. Probably a contributing reason that a seal went AWOL in the first place thus causing the leak.
Purchased in April 2018.
Great, convenient product for travel
I've never owned a garment steamer before, as they've always seemed like large bulky appliances and I had no storage room, so I was particularly interested in the compact nature of this steamer. It's very convenient – fast heat-up, lightweight, easy to manoeuvre. It does a great job on lightweight or drapey fabrics like silk, viscose, and lighter weight synthetics. It would be a fantastic appliance for anyone who travels and likes to wear nice fabrics or needs to wear formal attire, the ones you either prefer not to iron, or wouldn't trust a ho...tel iron on. It would take up no more space in your suitcase than a modern hairdryer. It would be an excellent addition to your suitcase if you travel with suits. Great for delicate items, I'll be using this for my silk and viscose items from now on, as putting them on a hanger and running this over is much easier than ironing them. The only downside is the small water reservoir, but this is because it's a convenience sized appliance. I found also that while using, it was easy to knock the reservoir out of place, a it sits right on the part of the handle you hold to use the appliance. I got the hang of it though.
Great Results on Soft & Light Fabrics. Light Weight and Sturdy.
I was pleasantly surprised at the results of the Philips Steam & Go Plus hand held steamer and how much better it performs than I thought it would. Really great results on removing wrinkles and loosening soft and light fabrics.
- power cord = 2.5m long - good length for moving around while using the steamer
- water container = 70ml - easy to fill, good for 1 - 2 shirts depending on heaviness of fabric
- weight with water = 675g - light weight for most people
- Heat Up time = 35 seconds - nice and fast
- Accessories = heat r...
Okay for casual outings, but don’t throw away your iron!
Who likes to iron? Not us … and not anyone we know, either! So my wife and I were very much hoping the Philips Steam & Go would alleviate some of that ironing drudgery, and with practice it did; to some degree. At first, we were disappointed with the results on our clothing but after watching a few instructional YouTubes we learned that you just can’t rush this clothes-steaming biz-oh: you have to slow down and take the time to get the steam right into the fibres in order for the fabric to relax its wrinkles. Though our results never matched pr...ess-ironed clothing, the improvement in appearance from steaming our clothes was enough to have us presentable to the world in a “casual dress” sense, as some faint dimpling tended to remain. The instructions say items should be left hanging to dry a while after being steamed as the Steam & Go will moisten clothing slightly, which is normal: we *are* talking about *steaming* clothes with *vaporised water* after all. Having never used a device of this type before, I had anticipated the Steam & Go would produce great shots of steam when in use, but in practice it actually produces a rather gentle and fairly consistent stream of steam, a bit like a room vaporiser, but adding the odd extra puff of steam now ’n’ then. The included insulated mitten with which to stretch out and hold corners of clothing while steaming was far too small for my ‘man hands’, though it’s fine for my wife. But I raise this point because even careful use with my bare hands still resulted in occasional discomfort from the hot steam. I think that explains why there are no forceful ‘shots of steam’ here: such an action would be dangerous … and in any case, to produce that action would no doubt result in a larger and heavier device. As it is, the small water tank on the Philips Steam & Go requires frequent refilling when in use. We used filtered tap-water instead of plain tap-water to avoid scaling and to that end, the instructions also advise emptying the tank completely after each use. Working with the ‘go-slow’ YouTube advice in mind, the three to five minutes it takes to adjust, steam and work over a thick polo shirt will drain an entire tank-full of water. Clearly then, this is not a device for working through a basket-full of clothing, but rather just the odd item or a few garments at a time. In our family, we think it’s good for working-over a garment or two before heading out for the day. A bachelor or single lady could benefit from using a Steam & Go for straightening out their clothes on an ‘as needed’ basis, particularly if they’re in a share-house situation where sharing an ironing board can be awkward, or in a ’bed-sitter’ where space is very limited. Travellers may also benefit from not requiring an ironing board to smooth their clothes before heading out on their adventures. My wife and I thought the Steam & Go was about as compact and light-weight as such a device can be. It's quiet in operation, looks attractive to our eyes and seems to be well-built. It heats up in less than 30 seconds! But like an iron, it cools down slowly, at which time it presents a bit of a burn hazard. The head-top operating light is a little confusing in that it only glows when the device is heating-up: the light goes 'off' when the device is ready for use. In addition, there is no indication as to whether the device is switched ‘on’ or 'off' because the power switch at the back of the unit is an unlit, push-button type. All this means that when one returns to the device with a water-tank refill, one cannot be sure if the device is on or off or whether it Is ready to go for steaming or not. I found that pulling the steam trigger clarified at least one of those issues. In conclusion, we wanted the Philips Steam & Go to replace our iron, but considering the results it produced in our hands, we can only recommend it for casual use-case scenarios. The Philips Steam & Go is indeed a viable ‘soft’ solution for those with minimal ironing requirements or for those who are cramped for space … as long as they are content with a casual dress standard for days out because in our experience, it didn’t truly flatten clothing like an iron does. For every-day uses, it beats having to set-up an ironing board and wait for an iron to heat-up. For pin-sharp results however, it’s most definitely "back to the *ironing* board!"
Great portable garment steamer for what Philips designed it for!
Great garment steamer and performance.
After having used it for few weeks now and tried it on various clothing and different methods of steaming, I can report very good results. The compact design and small water vessel does mean that this unit is really designed to be used as a portable unit for steaming one or possibly two clothing items per use, before refilling.
You would probably not use it to steam a dozen or more items, but to be honest I found it so effective, I did end up steaming about half a dozen garments in one session, wi...th refiling the water vessel a several times. I found that using a recycled plastic water bottle was perfect for refilling as the opening to the steamers water container is small. With regards to filling the unit with water, the instructions say that it is designed to be used with tap water. I did use filtered tap water, but I have not owned this long enough to see if tap water creates any scaling effects like with irons if you don’t use demineralised water. We will see in time. On tops, blouses & dresses the steamer did a very good job. I would say, equal or better performance than our full sized garment steamer and easier to handle. Garment steamers are fantastic on ladies clothing, soft fabrics, patterned or areas of the garment that are raised, that you cannot iron with a normal iron, eg frilles, ribbons or items with decorative accessories such as beads. For a few garments that were slightly heavier material (soft denim blouse) it took me more than one pass of the steamer on wrinkles near the seams. On men’s shirts the results were also very good. One pass of the steamer got rid of light to medium wrinkles most of the time.
Questions & Answers
My steam and go handheld iron steam started to drip hot water when in use. I have been using ironing water all along and it was performing really well until now. I have left it long enough to heat up. I have checked water tank installed correctly. Hot water squirts out and drips out. Most importantly, all garments are wet from the hot water squirts out! Please let me know how to fix it. Thanks.
How do you get brush off?
Hi Kazza, you should be able to gently pull it off the steamer. If you have any difficulty doing that, please feel free to reach our product team directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
The Philips Australia Team
How do you de scale model GC362 steam and go?
Thanks for reaching out to us. You can clean the Philips Steam&Go by rinsing the water tank to remove any deposits. If there is anything left, make sure to wipe them off with a cloth with a non-abrasive cleaning detergent. If this doesn't help, we'd like to refer you to our product team for more information. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
The Philips Australia Team
With an average 3.6-star rating and several reviewers commenting on its small water tank and limited steaming power, the Philips Steam & Go can best be summarised by one review entitled ‘OK but has its limitations.’
Points of praise about the Philips Steam & Go:
- It can be used both vertically and horizontally on clothes, which helps to get into difficult areas
- Does well with steaming lightweight and synthetic fabrics, but not so well with thicker clothes, for example those made from 100% cotton
Pain points with this garment steamer:
- Many reviewers found the small water tank frustrating, as it often required re-filling in the middle of a steaming session
- Took a considerable amount of time to reach full capacity and remove wrinkles from clothes. Over time (for example one year) the level of steam generated also often reduced
- Reviewers commented that they still needed or preferred their traditional iron, especially for larger items of clothing.
|Steam Output||24 g/min|
|Features||Auto Shut Off, Detachable Tank and Vertical Steam|
|Water Tank Capacity||70 ml|
|Colour / Finish||Black|
|Cord Length||2.5 m|
|Manufacturer Warranty||2 year(s)|
- GTIN13: 8710103846512
- MPN: GC362/80
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