Premier Strata

PREMIER STRATA is the WORST. Constant excuses, CONSTANT DEFLECTION. We raise issues, they just push it back on the owners corp like it’s not their problem. ZERO accountability. Simple things that should’ve been sorted dragged on for MONTHS from a LEAKING ROOF!!! Every time we asked questions we got vague answers, or told to check the minutes… Read more

instead of them actually explaining and working with us. Because of their delays our costs have blown out!! This is NOT good management. Owners need a strata manager who actually works for them, not one that hides behind paperwork, ignores our calls and emails!! HOW IS THIS ACCEPTABLE??

I have had the pleasure of dealing with Premier strata recently and they have an amazing team. The staff are professional and knowledgeable. Ilf you are looking for a strata firm to manage your building, I would highly recommend Premier Strata.

PREMIER STRATA?? This company has cost our scheme thousands!! We reported rusty balconies. P- STRATA contacted the Insurance & placed the responsibility back onto the owners corporation. This was done without any type inspection/report. As a result the Insurance was raised. We voted @ AGM & was asking why we needed to vote again? For months we… Read more

went back/forth unsure why? The exact reason was written/noted in the general meeting document. Because of this delay our Insurance went from 8k to 16k!! Currently discussing this with Fair Trading. Insurance Ombudsman...

APPALLING SERVICE. STILL *NO REPLY FROM SENIOR MANAGEMENT - AS OF 24TH JUNE25

We’ve experienced an ongoing pattern of poor communication, delays, and operational mismanagement from Premier Strata while managing our building. Critical issues, including financial discrepancies, were either ignored or met with vague deflections—until pressure was applied. Only after sustained escalation did Premier Strata finally acknowledge… Read more

a clear case of financial mismanagement—something that should never have slipped through the cracks. This is part of a broader pattern of systemic neglect we’ve now documented extensively.

We are currently preparing to file a full case with NCAT, supported by a detailed evidence pack. All timelines, communications, and contradictions are on record, and this will soon become part of the public domain.

I’ve already received outreach from other strata committees who’ve had similar concerns about how their buildings were handled. I encourage any other affected parties to come forward and compare notes.

I would strongly advise any owners corporation or strata committee to ask hard questions and look beyond the surface when evaluating Premier Strata.