IUM Strata (Independent Unit Management)

We have been with IUM for a few years now and have found them to be honestly the best strata to deal with. All the managers are super friendly and they actually respond to emails and answer calls. Never had anyissues with anyone at the company and I highly recommend engaging their services.!!

Very reliable in the Covid Iockdown and in this holiday end of year period.
Thank you Carl and team for being proactive in staying available for emergencies, repairs
and other maintenance matters.

Happy 2022

I moved into a flat managed by Mary Gahdmar during Sydney's lockdown and have felt very fortunate to be working with so helpful and efficient a strata manager (well, actually company title...but same the same job). In addition to helping with all requests promptly and reasonably, she he helped out with a few inquiries that were not strictly part of her role. I would definitely recommend. Thanks Mary.

Our strata manager Lachlan at IUM is always helpful and a pleasure to deal with. His working knowledge is up to date and he always gives good advice. We would definitely recommend IUM based on our working relationship with Lachlan over the years.

IUM have been and still are a great
company. Mary Gahdmar has always answered my mail or call
Whenever I needed advice on anything requested whether my unit or the building . I would give them 100PC vote to stay with us
Sincerely Pat Macleod

IUM has been our Strata Manager since completion of the building in 2004. As Strata Committee Chairman, I have been very impressed with the timely and efficient manner in which our Strata Manager, Philip Pappas deals with the myriad of issues that arise throughout the the year. I have no hesitation in recommending IUM and its extremely competent staff to anyone looking for effective Strata Management.

Committee Member: I love my Strata Manager, I have been dealing with her for the past 13 years, she has always been polite, precise and very well experienced, and has always given professional advise.

As an owner I have known Mary Gahdmar for numerous years and as an executive committee member, I have had regular dealings with her for over 10 years. Mary is extremely approachable with a sunny disposition, always acknowledges an email in a timely manner and always finds time to discuss an issue over the phone. From a leaking roof to underpinning a wall, Mary will always find us a good tradesman and a reasonable quote. We have had a large number of problems in the last couple of years, both with the buildings and the residents, and have been in contact at least once a week. Mary continues to assist us with our never-ending issues, with patience and professionalism. Thank you Mary for all your hard work.

Our relationship with IUM is flourishing thanks to Phillip who is always helpful. He is always consistent and professional while still taking the time to be friendly, genuinely caring and willing to provide assistance. Moreover, his assistance is being provided on time and its always effective

Philip Pappas does a top job as strata manager. I have been an owner in the building for just over 12 months and Philip always responds almost immediately. He follows through requests and keeps you informed of developments. It is reassuring to have a professional keeping track of the building’s strata issues.

I highly recommend IUM who have provided excellent guidance on all our strata matters. We have chosen IUM for many years and they continue to work to the highest standard.

Phillip Pappas from IUM provides the highest quality professionalism on behalf of IUM in managing our Roseland's Strata project. He constantly balances the competing needs of the owners, renters and legality in managing our Strata units. He does this to the highest stands helping us maintain our quality units.

We have only had the pleasure of being involved with IUM for just over twelve month after IUM had taken over our S/Plan from a long standing manager, Dealing with Mary as our new manager has made it a smooth transition & the personal service and response to any of our problems and issues has been outstanding.
I hope to have Mary as our strata manager for many years to come.
Thank you Mary for your prompt & very professional service.
I would not hesitate in recommending Mary & IUM to any of my associates in the future
regards P. Lemmon

Mary Gahdmar has been my contact with IUM for well over a decade, and has been helpful in so many circumstances, including changes in the strata plan ownership, a full refurbishment of the property and excellent advice with the nus-and-bolts items like insurance cover. She never fails to respond promptly to emails! I value her advice and friendship.

I have dealt with Mary from independent management now for over 15 years and always received excellent service always had my issues dealt with almost on the same day. Mary has not only acted in a professional manner but you feel she is very protective not to expose you any liability. highly recommend her and the firm she works with