Victoria Body Corporate Services

Excellent. As a maintenance person i emailed invoice. Unaware the manager had changed, Rosin immediately replied passing my email to the new manager and supplying their details
Great communication
Thankyou

How can a Manager from Queensland Know or care what he is authorising E.G.[Name Removed]
when authorising a crucial and costly decision in Melbourne
This has been a costly exercise for our O C
Not happy with Managers who turn up at A G M and then are no longer with company to answer queries
on their report of Minutes

Terrible service frome some of the body Corp managers no service
Very rude. And shared my personal information with third parties without concent
And will be moving my portfolio to another body Corp
You contact me on messenger
Under the same name as I logged in with
Ayman was good the new manger I would never recommend except run

...and the service has been less than ordinary with some of them but kudos to Callum Wilson for his consistent prompt service and proactive work. His experience is obvious as noted by his suggestions and feedback and doesn't wait to be directed for everything by the OC. 5 stars for his work.

Leye is a very professional Manager
Nothing is a problem and he is always available for advice on issues and concerns. Everything is undertaken in a timely manner
Thanks Leye

VBCS has provided the lowest level of service available, if any. For 18 months the committee has being trying to get them to start the works we have had quoted for extreme safety issues with the building and they have delayed, changed managers, provided no responses & continued to charge management fees with still no start to the projects which now are $10k more. VBCS and it’s staff are negligent, provide no management of property and appear to have no senior management staff that are able to deal with matters of serious breach.

Not pleased with having 6 managers over past year. Things delayed due to relief managers having to catch-up. Receipts also misplaced, lack of consistency and frustrating. Does not instill confidence

Jerry Gu is very prompt with his responses and strives to please his clients 100% at all times.
He always responds to my messages within 24 hours.
The best contact I have ever had at VBSC

Our units have been with VBCS in all the time that I have lived here - 19 years, some of the managers that have looked after our portfolio have been mediocre in their assistance with any concerns we have had but I am very satisfied with the pleasant and helpful manner that our concerns are being dealt with by our current manager Jerry Gu, I very much hope that he will be handling our units for a long time.

Leye at the VBCS has been incredibly responsive and helpful in assisting with issues or general advice related to my property. His advice is accurate, fair and clear. I am always confident when I contact Leye that he will do his best to ensure a prompt resolution of any issue. His communication is pleasant and respectful. Appreciate your efforts Leye!

Jerry is very helpful and proactive on many occasions in my dealings with him an VBCS.
He is a stand out example of a OC manager, many others could well do with his skill setband positive attitude.

Our apartment complex in St Kilda is managed by our Community Manager, Jerry Gu. Jerry has been great with responding to e-mails and phone calls in a timely manner. He has always been respectful, professional and had transparent and open communication with us. We have had communication difficulties with other VBCS community managers in the past but Jerry has certainly made up for this. Thanks for all of your help with "getting things done" Jerry!

Since our new manager (Jerry Gu) has taken over services provided have been proactive, timely and consistent. Communication has been excellent and any problems / issues with the property have have been dealt with efficiently

The Body Corporation changes manager so frequently in last a few years, I felt not know who I could contact when there was problem need to be addressed. However, after Jerry taken over our property manager role, things are changing. He proactively contacted us. Within a few weeks, he has been attending number of issues and acting on promptly, really helpful and professional, amazing service!

There is extensive rorting of Maintainence for Body Corporations by dodgy exploitive tradesman who have very naive Maintainence comittees. VBCS has no proper controls to prevent this rorting thus resulting in exsessive Body Corporate Fees , Insurnace and Maintainence Levys

Rawand Kaka is highly professional with excellent relationship and communication skills.
He is prompt in attending to issues and ensuring matters are resolved. He is friendly, conscientious, knowledgeable and I would highly recommend him and VBCS for Body Corporate Management.