Professional and easy to deal with
I own a business that provides services to the accommodation industry and speak with multiple body corporate management companies on a weekly basis. Through my dealings with Ernst Body Corporate Management I have found Natalie to be friendly and efficient.
Always there with right service and advice
Navigation of the Act can be a time consuming task at the best of times. However, help has always been at hand for good, factual advice for all questions to date. Then again, we have ready access to the best in the business - having always provided well reasoned, accurate guidance to all questions so far. Thanks Gary.
Natasha Woodfield was great in promptly rectifying my Levies account at Gardens West End and reinstating the discounts afforded to me. She understood my concerns and reasons for apparent missed payment and within 24 hours she had made the necessary adjustments and was clear and fair in her communications with me to remedy the situation. Really Appreciate it
EBCM Service - CTS 20765
As past chairman/treasurer/secrtetary of the Clevand Terraces Body Corporate Committee for a couple of years finishing 2 years ago, I have now rejoined the Committee as Secretary and was looking forward to working with ECBM again. Sadly, it transpires that Gary Lombard will no longer act as our Community Manager. This is in my opinion is a sad loss to us as Gary was a great support and adviser to us and a rock we could always rely on - I rank him very highly. This is not meant as a slur on Terry Jose as he may also become a great Community Manager.
- Verified customer
Amazing service by the super star Tracey in accounts
Tracey has gone out of her way to provide seamless service in the intergration of my new BM responsibilities, a great asset to have as a contact. I am sure all future help requests will as quick and professional, well done.
I had some emails issue and needed some information on mapping and contacted Body Corp to help bring me up to date. Natasha was my contact point and was truly excellent in her response time, her knowledge, her professionalism and her help. I was impressed. Everything was resolved first time. Natasha is an excellent representative for Ernst Body Corp Management.
Extremely fast response!
Natasha was extremely fast and accurate with the request I had at hand. I did not expect, not only a same day response, but a response with the required information within hours of submitting my request. Excellent customer service by Natasha. She is highly recommended!
Questions & Answers
When was the decision taken, and who made the decision to cancel the Ridges Peregian Springs CTS 39713 Annual General Meeting scheduled for 10 am on Friday 21 April 2017? How, when and to whom was this cancellation notified?
22 April 2017
Lot 11032 Pavilion Drive, Peregian Springs, QLD, 4573
Smarter Communities T.Ernst Body Corporate Management
Please be advised that your elected representative on the PBC for your scheme was advised through SSKB (as your Body Corporate Manager) of the cancellation. This advice was sent through by EBCM on instruction from the PBC committee and under advice from their lawyer. The PBC has only 12 lots, with your scheme representing 1 lot and having a nominated representative (being your chairperson) at PBC level.
We are therefore unable to comment as to why the information was not distributed to lot owners within your scheme (as EBCM are not the appointed Body Corporate Managers).
Best Regards, Kim Fenton, Regional Manager - EBCM.
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