I have had dealings with Tracey O’Shea over the last couple of days. I had a problem with payment which was not anyone’s fault. My email didn’t arrive. As soon as Tracey was aware of this she fixed the problem really quickly. I was not made to feel like a nuisance by Tracey. She is an asset to Ernst. Thanks Tracey my weekend has now been made better.
The Ernst Body Corporate Management service Prima on Grand II CTS 36132 for more than twelve years, I found the Community Manager Gary and Lisa have built and maintain excellent relationships with Committee; Owners, and my self as a building manager during eight years period.
Duty of Care - Madang Waters CTS 17352
I have the pleasure of dealing with Rikki Slaughter who is our Community Manager for Madang Waters CTS 17352. I have always had a prompt response & action has always taken place with a matter of urgency . This instance the company employed to cut the fronds of a rather large tree in the garden complex was left in such a state that it was very dangerous to anyone passing underneath. This could have been a disaster and as the complex had a duty of care, Rikki was contacted to get the situation rectified. The fronds of the tree have been removed and the area is now safe. I would like to thank her for the prompt action taken.
Professional and efficient service
As the lot owner and building manager, Ernst Body Corp Service ( Gary and Lisa) provided the professional and effective service to us which helps a lot on our community living. I have recommended them to my friends. Thank you for the great service!
I reached out to EBCM for a levy statement (for a conveyancing matter), and rather than getting the run-around or request for payment for the service, I was most pleasantly surprised by the fast turnaround and high level of service provided at no charge . A special mention to Natasha Woodfield - you are Awesome!
Questions & Answers
When was the decision taken, and who made the decision to cancel the Ridges Peregian Springs CTS 39713 Annual General Meeting scheduled for 10 am on Friday 21 April 2017? How, when and to whom was this cancellation notified?
22 April 2017
Lot 11032 Pavilion Drive, Peregian Springs, QLD, 4573
Smarter Communities T.Ernst Body Corporate Management
Please be advised that your elected representative on the PBC for your scheme was advised through SSKB (as your Body Corporate Manager) of the cancellation. This advice was sent through by EBCM on instruction from the PBC committee and under advice from their lawyer. The PBC has only 12 lots, with your scheme representing 1 lot and having a nominated representative (being your chairperson) at PBC level.
We are therefore unable to comment as to why the information was not distributed to lot owners within your scheme (as EBCM are not the appointed Body Corporate Managers).
Best Regards, Kim Fenton, Regional Manager - EBCM.
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