??!
1 photo
Ernst Body Corporate Management

Ernst Body Corporate Management

4.1 from 96 reviews

Lisa is excellent at her job

As the owner of a strata shop managed by Ernst, I have found Lisa really easy and professional to deal with. She is someone who if you have any question or problem will always try to explain or assist you as best as she can. She is also very aware of the importance of trying to keep costs down for the property owners which I really appreciate. I could not recommend her highly enough.


Julie Carroll & AP staff, Cloudy Fan Accountant

I am a treasurer of a body corporate & have found that Julie & her staff provide extremely prompt & reliable information whenever requested.
Cloudy Fan is an exceptional asset to EBCM with her comprehensive accounting knowledge & willingness to answer questions when raised.

1 comment
Hi C J, Thank you for taking the time to share your comments. Feedback is crucial as it helps us to continually improve our services and keep doing the things our clients like. It is great to hear the team at EBCM has been meeting your expectations and I will be sure to let them know too. Thank you again, Richard Eastwood, General Manager

Great Service from Natasha Woodfield

Natasha provides our building with excellent service in the control of our Body Corporate Levy accounts and payments. She responds to any requests I have quickly and efficiently and is a pleasure to deal with.

1 comment
Hi Lyn, Thank you for taking the time to share your comments and experiences. Natasha takes a huge amount of pride in her work and this review will motivate her, and her team, even more to continue her already high level of customer service standards. I will be sure to share your feedback. Thank you again, Best regards Richard Eastwood, General Manager

Great business partnership

Lisa and her team are very efficient, knowledable, friendly, quick to respond and gentle in the reminders sent to our committee requesting approvals required. I've worked with several Corporate management companies in the past but Lisa and her team bring a personal touch to the relationship that others are missing.

1 comment
Hi Peter, Thank you for taking the time to leave us such a great review. Lisa takes pride in giving outstanding service to her customers, and its customers like you that make our job rewarding! I will be sure to pass on your feedback to Lisa and the team. Thank you again, Richard Eastwood, General Manager

A pleasure to deal with

Previously, as a building manager, I have worked together with Ernst Body Corporate Management and Lisa Scott for many years and they have been an absolute pleasure to deal with. Lisa always finds time to listen to you and is always willing to share her wealth of knowledge and give advice for the best possible outcome. Lisa has always provided constant support and she will always go above and beyond to assist you. Her professionalism is of the highest standard and I would highly recommend Lisa and Ernst to anyone.
I am now a self employed contractor and Ernst continue to provide the same high level of service. They are always contactable, provide all the necessary information required to complete the work and invoices are always paid in a very timely manner.
All in all, I am very fortunate to be associated with Lisa Scott and Ernst Body Corporate Management and I look forward to a continued professional relationship with them.

1 comment
Hi Rod, Reading this review has made my day! Thank you so much for taking the time to share your comments and experiences. The Ernst team take a huge amount of pride in their work and this review will motivate them even more to continue their high level of customer service standards. It's great to know you can recommend us based on your own experiences working with Lisa and the team and I will be sure to share your comments them. Thank you again, Richard Eastwood - General Manager

Fantastic to work with

As a contractor we deal with Ernst on multiple projects. We love the fact that they are so easy to deal with and have such a personable manner about them.

1 comment
Hi Ian, Thank you for taking the time to share your experiences working with the Ernst team. To deliver the highest standards in customer service we know the importance of collaborating with all parties to get it right. Thank you again, Richard Eastwood - General Manager.

Super Star Lisa Scott

Thank you Lisa for being our amazing Body Corporate Manager. You have been with us for a few years now and have provided our Body Corporate committee with prompt advice and guidance. I have established a wonderful working relationship with both you and your assistants. Our meetings are always filled with fun and laughter as we work through things. No issue is too big or too small! Thank you again for your professionalism, prompt service and friendship over the years. It has been a pleasure working with you! x

1 comment
Hi Cassy, Thank you for taking the time to share your comments. It's great to know you and your committee enjoy the meetings and it's great to hear they are fun! Lisa and her team take a huge amount of pride in their work and this review will only motivate them even more to continue their already high level of customer service. It will make Lisa's day when I share this with her. Thank you again, Richard Eastwood

Happy Happy Richelle

All payments made on time with no fuss. Just makes life a bit easier as Treasurer of a Brisbane high rise. Where further information is necessary clear reasons for time delay and expected time delivery are given. Thanks Richelle

1 comment
Hi Jan, Thank you for taking the time to write a review and share your comments. It is great to hear Richelle is meeting your expectations. She takes a huge amount of pride in her work and this review will only motivate her even more to continue her already high level of customer service. I will be sure to share your comments with Richelle. Thank you again, Richard Eastwood - General Manager

Super efficient Julie Carroll.

Thanks Julie ,your knowledge & prompt service has been of great assistance to me as Chairperson of a Gold Coast high rise.
Ernst Body Corporate Management are fortunate to have you as part of their team.

1 comment
Hi Lindsay, Thank you for taking the time to share your comments and experiences. Julie takes a huge amount of pride in her work and this review will motivate her, and her team, even more to continue her already high level of customer service standards. I will be sure to share your feedback. Thank you again, Best regards Richard Eastwood, General Manager

Satisfactory outcome in short time

Had a matter from 2 years ago which needed to be reviewed. Gayleen reviewed it and brought a good resolution in quite a short amount of time. Thank you Ernst!

1 comment
Hi Sandra, Thank you so much for sharing your comments and we are happy to hear your issue has now been resolved. I will be sure to share your comments with Gayleen. Thanks again, Richard Eastwood, General Manager

Tyson Pratt - Golden Gate Ernst Body Corporate Management

We made the move to Ernst BC Management over 4 yeas ago after substantial dissatisfaction with our previous managers. We couldn't be happier now. Our body corporate manager, Tyson Pratt, has been a brilliant asset for our committee. Nothing is ever an inconvenience. With over 180 residential lots in our scheme we have a diverse list of issues to deal with. Tyson consistently provides us with excellent advice and promptly actions our decisions accordingly. We look forward to Ernst BCM, Tyson Pratt and your teams brilliant service for many more years.
Vito Giorgio,
Secretary, The Golden Gate.

1 comment
Hi Vito, It's made my day reading your comments! Thank you so much. It's great to hear we have been able to support you in making the shift to Ernst and get things on track. As more people are living in strata, and that will only grow, we understand the importance in creating a better lifestyle for people living and invested in communities. It's reviews like yours that make our jobs rewarding. I will be sure to share your feedback with Tyson. Thank you again, Richard Eastwood - General Manager

Richelle Collett

Richelle is super efficient and is pleasant following me up when I have been tardy with responses to her emails for our subsidiary Body Corporate. She is reliable and knowledgeable and makes being on the body corporate an easier decision when dealing with people like Richelle.

1 comment
Hi Trudi, Thank you for taking the time to share your comments and experiences. Richelle takes a huge amount of pride in her work and this review will motivate her even more to continue her already high level of customer service standards. I will be sure to pass on your feedback. Thank you again, Best regards Richard Eastwood, General Manager

Brenda is just amazing!!!

To be honest, everyday it is just with so many owner's stuff for all those units under our management in Brisbane Skytower building, everytime while i call Brenda, she is just so good and patient, no matter how big the problem is, she is always there, the first person i am always trust on, to some extent i would say our management is replying on her excellent services so much! without her help around, it is definitely not going to be easy and fun, amazing job you did for us, thanks as always Brenda!

1 comment
Hi Xiaofan, Reading this has made my day!!! Thank you for taking the time to share your comments. It's great to hear Brenda has been able to assist you and bring harmony within such a large complex. I will be sure to pass on your comments to Brenda as this will only motivate her even more to continue her already high level of customer service. Thank you again, Richard Eastwood.

Richelle Collett- 5 Stars- The Aurora Tower Ernst Body Corporate

A big and well deserved thank you to Richelle Collett. For nearly 7 years now Richelle has been a constant pleasure to work and communicate with. Her assistance when required has been exceptional, well informed, quick and always delivered with a friendly, positive attitude. She is a real PLUS for EBCM !! - Gary Sinclair - The Aurora Tower

1 comment
Hi Gary, It is great to hear Richelle is meeting your expectations. She takes a huge amount of pride in her work and this review will only motivate her even more to continue her already high level of customer service. It will make Richelle's day to read your comments. Thank you again, Richard Eastwood, General Manager

Great Service

Natalie from Accounts Payable provides a great service and the accounts are always paid in a timely manner. Thanks so much Natalie, and thanks to all the staff at EBCM.

1 comment
Hi Natalie R, Our Accounts Payable team takes great pride in ensuring our policies and procedures are followed - and that benefits all our customers. I will be sure to share your comments with her and the team. Thank you again, Richard Eastwood, General Manager

Natasha is incredibly efficient and easy to work with

Natasha in the Community Support Services area has been looking after my requests now for almost a year now, and she has been absolutely amazing. She is always polite and courteous plus she is extremely efficient and easy to work with. I know I can always rely on her.

1 comment
Hi Kylie, Thank you for taking the time to share your comments. Feedback is crucial as it helps us to continually improve our services and keep doing the things our clients like. It is great to hear Natasha has been meeting your expectations and I will be sure to let her know too. Thank you again, Richard Eastwood, General Manager

Richelle Collett - great customer service

I have had the pleasure to work with Richelle from Ernst in relation to our body corporate’s accounts payable matters for several years. I commend her on her customer service and professionalism. Thank you to Richelle Collett, Lisa Scott and the rest of the Ernst team for your continual assistance and support.

1 comment
Hi Lisa, Thank you for taking the time to write a review. Reading you comments will only motivate the team even more to continue their already high level of customer service. I will be sure to share your comments with the whole team - it will make their day! Thank you again, Richard Eastwood, General Manager

Great service from Natalie Bell

Our building has been using EBCM for many years and always had great accounts payable service from Natalie Bell. Natalie's responses to my queries have always been prompt and professional.

1 comment
Good morning, Thank you for taking the time to share your experiences with our Accounts Payable team. Natalie takes a huge amount of pride in our processes and procedures and its great to hear she is meeting your expectations. I will be sure to share your comments with Natalie. Thank you again, Richard Eastwood, General Manager

Michelle has the answers to all our questions

Michelle has worked at providing the Riv'e Body corporate with sound and professional advice.
She is always on time polite and very knowledgeable on Strata requirements '
We are very pleased to have her on our team.

1 comment
Hi Tony, Thank you for taking the time to share your comments. Michelle has a solid reputation in delivering on time, all the time and it's great to know she is meeting your expectations. It will make Michelle's day when I share your feedback. Thank you again, Richard Eastwood - General Manager.

EBCM provides efficient and reliable services.

I have had detailed interactions with Ernst over several years, and find their service efficient and reliable. Richelle Collett is responsible for Accounts Payable and carries out her duties to a high standard. Many thanks to the all of the Ernst team. Chris Gibbs

1 comment
Hi Chris, Thank you for taking the time to leave us such a great review. Richelle takes pride in giving outstanding service to her customers, and its reviews like this that make our job rewarding! I will be sure to pass on your feedback to Richelle. Thank you again, Richard Eastwood, General Manager

Page 1 of 5

Questions & Answers

Dear EBCM, When was the decision taken, and who made the decision to cancel the Ridges Peregian Springs CTS 39713 Annual General Meeting scheduled for 10 am on Friday 21 April 2017? How, when and to whom was this cancellation notified? Thanks, Peter Hocking 22 April 2017 Lot 11032 Pavilion Drive, Peregian Springs, QLD, 4573 peterandcathie@gmail.com
1 answer
Dear Peter, Please be advised that your elected representative on the PBC for your scheme was advised through SSKB (as your Body Corporate Manager) of the cancellation. This advice was sent through by EBCM on instruction from the PBC committee and under advice from their lawyer. The PBC has only 12 lots, with your scheme representing 1 lot and having a nominated representative (being your chairperson) at PBC level. We are therefore unable to comment as to why the information was not distributed to lot owners within your scheme (as EBCM are not the appointed Body Corporate Managers). Best Regards, Kim Fenton, Regional Manager - EBCM.