Strata Title Management Group (STM)

Sarah has been quite attentive and quick to action when issues have been directed to her regarding our building. She's been very diplomatic in handling communication and is a pleasure to work with.

Sarah dealt with our strata concerns in a timely manner. She has also been very polite and helpful with all our dealings with her. She is an asset to this business.

Great team effort from Sandra & associates. Always responsive, polite and obliging. Goes that extra yard & saves us a lot of extra work as we do not have a manager in our building.

Tim has assisted me with some strata matters, and I have found that he provides great and prompt help. His late email reply on urgent approvals and matters show that he really cares about his customers. I would highly recommend Tim' service. Thanks

Since working with Cassandra, She has been very efficient & reliable. Every time i have requested , information , She has promptly , gathered the information , for me & others. When you contact her , she is very cheerful, & brightens up a dull day.

Deborah O’Brien has been looking after our complex for about 2 years, and we are happy to have her to manage our complex. She is very professional and responsible. She is always approachable by call and email and takes action quickly. Thank you Deb and Highly recommended.

We have been dealing with Deb O'Brien on a regular basis over the 1.5 years and love her attention to detail, personability and extra care she takes to assist with clients. She is always proactive, and thinks one step ahead. Thanks again! We so appreciate it!

Amicable and Excellent would be two words I would use to describe Sandra. Sandra is genuinely interested in people and helping them solve the problems they face. This I feel is a very important quality of a good strata manager. Just only being our Strata Manager for slightly over 6 months and she has done an amazing job of helping us with the many issues the strata has been facing. Sandra also brings with her the confidence and experience of many years in the industry. Really glad to have Sandra being our strata manager and a commendation for STM having such excellent staff on board.

Sandra became our Strata Manager last year. Sandra conducted our Strata AGM in a totally professional manner and I was impressed with her communication skills. I find that my emails to Sandra are answered quickly and effectively. I find Sandra very pleasant to deal with.

Julie has been very helpful in our dealings with this company so far. We have recently purchased a unit managed by this company and in our two dealings with the strata company so far Julie has been quick to respond to our emails, sorted out our issues as quickly as possible and did so in a friendly manner.

After a frustrating experience with a young lady who eventually left, Sandra is a real breath of fresh air. Easy and very pleasant to deal with, she's obviously extremely knowledgable and an excellent communicator, too.
Don't let this one get away, STM - she's a "keeper".

since Sandra Ciccia has taken over the position of our strata manager everything has become much easier .. phone calls and emails and building issues are responded to in an intelligent way and a solution based strategy is implemented.. This is a welcome change and i hope Sandra remains with us
julie Read

Sandra Ciccia is the best strata manager we've ever had; highly experienced, professional and a superb communicator. We are delighted. While I can't speak for every manager, Sandra gets 5 stars.

I would like to thank our fantastic strata manager Leanne Eardley.

I’m the treasurer of the Lincoln building and have been working closely with Leanne for more than two years.

Leanne is always a pleasure to work with and is very attentive to our building needs. She is always professional and knowledgeable and has provided us with current legislation information that has been very helpful for our building EC to make crucial decisions.

I am renovating the kitchen in my unit. After I had decided on the kitchen company they told me there was a window of opportunity to begin the following week if I could get body corporate permission to go ahead with the renovations. I asked Daniel Goodwin if he and the committee would be prepared to treat the matter with urgency, and they did. I very much appreciate this spirit of cooperation.
Elizabeth

We would like to thank Cassandra for her loyal & persevering work in getting the Council to remove trees that are causing ongoing damage to the complex here.
This is a victory - and we give Cassandra great credit for it.
Cassandra is conscientious, helpful & prompt in responding to our phone calls & emails.
We recommend her for promotion, she has earned it.
With thanks,
Steve & Dale Butler
Strata committee members & site persons for tradesmen.
11/42-48 merton st
Sutherland
phone 040 76 444 17

Having been on several B/C committees, I have nothing but admiration for STM and in particular our manager Sandra Workman. Responses are always quick and helpful. Meetings are conducted professionally with an intimate knowledge of our particular needs and objectives as well as the complexities of the Strata rules and regulations . Charges are reasonable and all outgoings clearly accountable. Our B/C has been with STM for many years and we would recommend them to anyone.
Terry Mahaffey ( Chairman Kauai B/C)

I have been here at Regency Place South 105 Christine Avenue Burleigh Waters, and have been elected as secretary on behalf the committee. I only and keep up the good work deal with Sandra Workmen and a few times her assistant Carol and they have bent over backwards to make sure everything is done right and I can’t be more satisfied with them Good Job Ladies

Alex has strong presence at our strata meetings , thinks logically , knows the strata rules and regulations and after being our Strata Manager for many years knows and understands the personal involved at Ballantyne ....not an easy task.
By bringing Tim Miller into the assistant manager position , this has helped with the overall workload that is required to be undertaken by STM
Overall I feel she has strong management skills.

Have been dealing with our new Strata Managers Brianca Kavanagh & Tully McGann since mid last year.
The BEST Strata Managers we have had so far!!! They are a great team.
They have handled everything so efficiently (SCM's etc.) & been so helpful with inquiries & requests.