Best Strata & Property Management Services

Viti Smith is a pleasure to work with. She is very prompt and resolved the problem straight away, even forwarding an email with the necessary information as we spoke. She is an asset to VBCS.

I recently had reason to enquire about the services provided by Ernst Body Corporate Management and was impressed by the response received from the… Read more

team, especially Jay who was very helpful and prompt with his responses. His friendly attention has me recommending Ernst to the Body Corporate panels managing my various investments. Thanks again Jay.

We had such a wonderful time staying at Casuarina . It is a very stylish home, great for a getaway. Everything is beautifully set up, nice and cosy.… Read more

Our host has been so thoughtful and have given us little treats to make our stay more memorable. The place is very private and we had kangaroos and horses around us. We have definitely enjoyed our 2 nights stay.

This is a review of our relationship with Mandy Liang, senior accountant STM Sutherland: we have had some very complex issues at our building,… Read more

undergoing difficult capital works for part of the building only. This has resulted in many complications with raising specific levies and dealing with the difficulties of GST contributions and the timing of them in order to maximise rebates. Mandy has been extremely attentive and gone out of her way to help us keep up to date with the ebbs and flows of our money as well as advising us. Thankyou, Mandy….

Melissa Thompson has been employed by IUM Strata, Liverpool for many years and is an exceptional, professional Strata Manager. She always goes above… Read more

and beyond what is requested of her in her job and is available whenever needed.

She is helpful to all her clients and is very knowledgeable in what she does. This shows in her capacity to arrange emergency help if and when needed by her many clients plus necessary everyday requirements.

Needs to be minus 5 stars!!! Just Google them and watch the ABC Four Corners episode that mentions them or read other unbiased investigative media… Read more

about them. Its all there! There's a reason they have been before The Department Of Fair Trading and civil / criminal legal action in court more than once!!! If you don't believe me, check yourself! They have a bad reputation for a reason!!! Those who sing their praises are either blinded to their deceit or are bamboozled by their spin! This is a company that can't be trusted for a second! Managers like [Name Removed] are nothing more than grifters, no truth ever passes their lips, its all nothing but lies, denials and attempted distractions! All they care about is how to fleece funds from owners in fees or trumped up inspections etc via their own subsidiary companies of inspectors, builders, plumbers etc etc etc! There could not be more "conflicts of interest" when trying to get work done, its like dealing with organised crime. Seriously, do yourself a huge favour and seek out other strata management!

Natasha has been excellent in timely communication and helping us with every enquiry we’ve had with SSKB. Always warm, professional and prompt - definitely would recommend ☺️

Katie Naish has been great to deal with and responds promptly to questions and follows up quotes. I’m extremely pleased that she’s doing such a great job for us, in what can be a frustrating and difficult field.

0/5 stars for me. Received a Property Report yesterday; lots of major and minor repairs to be done over the next four years. Frankly, the property… Read more

has gone rapidly downhill, and the more owners report problems promptly, the longer the remediation but the quicker the ignoring and condemnation. They will take your money quickly enough. For example, the majority of owners bar here are currently on the hook for windows repair of $70,000, despite many having been in disrepair for over 20years. (And who knows what the total bill will be for the minor and major repairs mentioned above?) (Late on a bill? No problem. Here's an extra $133 onto your account. Oh by the way, you have until tomorrow to pay it.)

Very happy with Rosa and Lesley as body Corp management over 12 Wiltshire drive , always listened to my concerns and requests and gave me a fair chance to speak

Somehow got my email address and think they can just send out junk mail. Unethical poor business strategy. Nothing short of cold calling annoying time wasting fake people.

There needs to be a formal inquiry into practices within the NSW strata management industry, with companies such as BCS warranting close scrutiny.… Read more

While it is acknowledged that strata managers act on the direction of owners’ corporations and strata committees, there is a strong case for examining the governance and accountability of those committees themselves. Based on my experience, there appears to be a recurring pattern of poor decision-making and a lack of transparency that does not reflect the interests of the broader group of owners. In some instances, dominant personalities within owners’ corporations seem to exert disproportionate influence, shaping outcomes that serve narrow interests rather than the collective good. This can create an environment where dissenting perspectives are marginalised and legitimate concerns are not properly considered. There is also a concerning dynamic in which financial control becomes concentrated in the hands of a few, with limited oversight. Strata managers, whose role should be impartial and professional, may be incentivised to align with committee decisions without sufficient scrutiny, particularly where ongoing management contracts are at stake. Given the significant financial and personal impact strata governance has on property owners, greater transparency, independent oversight, and regulatory reform are urgently needed.

Avoid at all cost!!! – Do not choose this company, they will not care about your property. They will rent your house to anyone as long as they get their commission.

We had a very disappointing experience with this stay and would not book here again. When we arrived, the apartment floors were dirty, which we… Read more

documented with photos and video. As we were traveling with two young children, who spend a lot of time playing on the floor, this was a serious issue for us and made the apartment unsuitable to stay in. We therefore decided to leave, as we no longer trusted the overall cleanliness.

We informed the hosts immediately and even offered to stay and review the issue together on-site, but this was declined. Communication throughout was slow and only happened after repeated follow-ups.

We then had to urgently find and pay for alternative accommodation, which caused additional costs and significant inconvenience. Despite this, the hosts only offered a refund of the cleaning fee. As we had booked 15 nights, the lost amount because of unused nights was immense!

What makes this particularly frustrating is that the apartment was rebooked for the unused dates after we left. This means the hosts effectively earned money again for the same period, while still refusing to provide us with a fair refund.

Overall, this situation was handled poorly, with slow communication and no reasonable resolution offered.

We would not recommend this property and will never book with Hometime again.

Knowledgable advice, but sometimes slow in response to phone calls

I’ve had the pleasure and excellent experience working with Westside Strata Management, and in particular with our strata manager, Cameron Birchall,… Read more

who supports our Vogue Body Corporate and Committee.

Cameron has consistently demonstrated a high level of knowledge, professionalism, responsiveness, and genuine care resulting in the smooth running of our building and adherence to governance processes and structures.   His communication is always clear, concise, considered and timely, and he approaches every matter, big or small, always with a solution focused mindset that makes a noticeable difference to owners and residents through making them feel heard and valued.

What stands out most is Cameron’s ability to navigate complex strata issues with confidence and fairness in an informed, collaborative and consultative way.   Whether coordinating maintenance, guiding the committee through compliance and governance requirements, or helping progress community improvement projects, he brings a level of diligence and follow through that builds trust and keeps our buildings operating efficiently.

Under Cameron’s management, we’ve seen improved coordination, faster resolution of issues, a more proactive and collaborative approach to building needs and delivered efficiencies resulting in administrative savings.  His support has been invaluable in helping the committee deliver positive outcomes for the Vogue community.

I highly recommend Westside Strata Management and Cameron Birchall to any building seeking a collaborative, knowledgeable, reliable, and genuinely committed strata manager.

Strata 86502 Our strata manager Nicole Kazzi, has been outstanding in her ability to attend to all our queries and complaints (not too many ) and… Read more

is approachable and always available to takes my calls and explain certain issues to me. Nothing is too much trouble. Thank you for the opportunity to voice my satisfaction. Also your receptionists are always friendly and helpful.

regards

Gloria Unit 502

Great service and professionalism – Our Strata Manager, Christina Ozekin is always willing to assist and support with a high level of professionalism and knowledge ensuring situations are well addressed and resolved.

We switched to KBW last year and have not been disappointed. Scott and the team are friendly, easy to deal with and respond quickly to questions and requests. Happy that we made the switch.

GK Strata has been our strata manager for around 20 years. I have been a member of the strata committee for all of those years and highly commend GK… Read more

Strata, and particularly our strata consultant, Daniel Russell-Cooper for the professional manner in which our strata management needs are met. Daniel is highly client-focused, always willing to take your call and to give objective constructive advice. His knowledge of NSW strata law and its application is first rate especially, as in recent years our strata plan has undergone several complicated major projects and we could not have had such successful outcomes if it were not for Daniel's invaluable contributions. More recently, Daniel has been needed to attend and chair our committee meetings and, being a good listener and having had extensive experience dealing with numerous others strata plans, his advice and counsel are well-respected and highly-regarded by my fellow committee members. Doreen Cheong

Worst management company ever. It has been an absolute nightmare trying to get a refund after staying in a property they managed. We arrived to… Read more

urine-stained sheets, plasters on the floor, dirty dishes, broken items, and not enough clean linen or towels for all paying guests. Despite repeated complaints and multiple attempts to have the property properly cleaned, the issues were never fully resolved. Completely unacceptable and disgusting experience.

Review of Jana Antelmann – Jana has been looking after us in Manly for 9 months. We were quite disillusioned with our experience up to that time. She is efficient and I feel… Read more

that she is always there despite our property having only 6 owners. Her advice is prompt, clear and delivered efficiently. Very pleasant to deal with and professional going the extra. Thank you

Terrible, unprofessional and most expensive Residential Strata - relying on comission schemes through OC Managers that benefit selling highest… Read more

premiums and promoting highest claim culture of +$30.000 claim value, with increased premiums and 5x fold increased excess as net result. No applied diligence nor compliance on claim process handling, not by CHU, who is not standing in for their Account Representatives.

Jillian Hull is our strata manager. In amongst some extremely challenging issues and problematic neighbours she has been a reliable and professional source of assistance and help. We're thankful for her support

Shanee Mulhearn always responds promptly to facilities issues and makes arrangements for necessary works to be carried out quickly . Facilities management is one of the difficult jobs in Strata Management .

What an incompetent run establishment. Georgia, n Jody, couldn't organise a fun run. I wouldn't trust them with a homeless rat. I rented a house thru… Read more

them n was a single tenant, rent always before due date, I kept a very clean home, the house was already run down when I moved in n needed fixing up, hence why the rent was cheap, I did alot of fixing it up myself, which wasn't a problem as I had to live there, trying to call them was nxt to impossible n got answering machines. They changed their account number for where the rent was ment to be paid into, n when I finally got thru to get the new account, was told they didn't know it n recommend I direct debit, I manually do things n don't trust direct debit. After finally getting the account number of of them, that apparently they didn't know it, it was sorted, my lease ran up n decided to move to a nicer home, with a more reliable real estate, after cleaning the house from top to bottom, I got an email, stating $2500 in repairs that was already there when I moved in, as I had photos, as soon as I sent them thru the photos, they wanted $1000 for a professional bond clean, as I never paid a bond on the condition what the house looked like when I moved in, sent those photos in aswell, I had left the kitchen drawers open when I had cleaned them to air out n dry, then get an email wanting me to go back to the property to close them, also I must've missed a speck of dust on the outside of the kitchen screen, which had holes n rips in it, from wen I moved in, n I had photos of that aswell, wanted to charge me $50 for a small window screen. I called the RTA n they told me to not worry about it, as I had never paid a bond. I never heard back from them again. They should be embarrassed.

Tania is an absolute Star – We've had an excellent experience with Rent360, and in particular Tania Williams. We applied for the house Canberra, 2 weeks before me moved, and… Read more

Tania did her best to assist us. Paperwork was seamless and the house was immaculately presented to us on arrival. We couldn't be happier.

Stratarama, particularly Lionel Colaco, was always helpful to our community title group. He explained all details clearly and organized any property maintenance issues promptly. He comes highly recommended.

Barbara managed the rental of my apartment in Melbourne. She gave great advice and set my expectations clearly. All the processes for property… Read more

management were handled professionally and I felt comfortable that both my tenant and I were being well looked after. The staff at Dingle were all very nice and happy to help.

We’ve had a very positive experience with this strata company. They are professional, responsive, and consistent in the way they manage matters.… Read more

Communication has been clear and issues have been dealt with efficiently. Overall, the service has been reliable and well managed, and we’re pleased with the level of support provided. I would be comfortable in recommending them.