Best Strata & Property Management Services

I have found Neha Patel to be responsive and professional in provision of assistance as the Senior Repairs and Maintenance Specialist.

I have been involved with other BC and this one is definitely the worst of them. It takes up to three attempted contacts for them to reply or call… Read more

back. I am still waiting on one request I made 6 months ago. I have had to contact them about several issues in the past. Plants growing out of the building facade. dirty stairwells, dirty pathways that were partially cleaned, large ficus trees growing in the courtyard near service pipes etc I recently requested a waiver of arrears notice fees, which by the way are above the usual amount for BC, and I was directed to do this on line. After submitting the form online, I heard nothing for a week or more, so I called 3 times, once I was cut off, to see if they had received the on line request. No, they could not find the online request. Later they found the online form I submitted but unfortunately they declined the request.

We stayed in the Bondi property - Artscape - for 3 nights and I wouldn’t recommend the experience. The good - when we discovered two televisions… Read more

weren’t working properly the staff were responsive. The bad - the property is in desperate need of maintenance. The walls in the main living room were stained, with chipped/cracked and peeling plaster. The blinds have paint stains on them as did the cushions on the couch - how hard is it to wash or replace cushions. In a particularly cold winter week (6 degree morning) there is no proper heating source in either living room, just portable heaters. The cupboards in second bathroom are rusty around the trims. The mattress in the main bedroom is ancient - springs gone - to the extent that some sections sink low when you sit on the edge of the bed while others are hard. My back is still recovering several days later. I would not recommend anyone stay in this property and, as a result, I wouldn’t trust the state of their other properties as the company is clearly not doing their due diligence before leasing these holiday properties. Certainly not good enough for $620 a night. An unpleasant stay for a break in Sydney. Avoid! Spend a bit extra and stay in the Adina or QT around the corner.

This is a review of our relationship with Mandy Liang, senior accountant STM Sutherland: we have had some very complex issues at our building,… Read more

undergoing difficult capital works for part of the building only. This has resulted in many complications with raising specific levies and dealing with the difficulties of GST contributions and the timing of them in order to maximise rebates. Mandy has been extremely attentive and gone out of her way to help us keep up to date with the ebbs and flows of our money as well as advising us. Thankyou, Mandy….

Melissa Thompson has been employed by IUM Strata, Liverpool for many years and is an exceptional, professional Strata Manager. She always goes above… Read more

and beyond what is requested of her in her job and is available whenever needed.

She is helpful to all her clients and is very knowledgeable in what she does. This shows in her capacity to arrange emergency help if and when needed by her many clients plus necessary everyday requirements.

After months of trying to resolve an outstanding invoice, Melissa Elliott and Ruza Duran were the only people who took ownership of the issue and… Read more

actively worked towards a solution. Their professionalism, communication, and willingness to assist were exceptional. Thanks to their efforts, the matter was finally resolved. They are a credit to Netstrata and should be recognised for their dedication to customer service.

IF I COULD REVIEW THIS [Content Removed] A MINUS 1000 I WOULD. UTTERLY [Content Removed]. I actually want to sell my property just so they can stop… Read more

ripping me off. Absolute [Content Removed]. Taking them to Fair Trading. That's how [Content Removed] they are.

Appalling managment. Refuse to answer enquiries. I am looking for any other owners Broadbaeach re: "Ivy Court" who wish to get rid of these managers. They are blocking any attempt to hold them to account for their dreadful management.

Strata Data have been managing our group of townhouses for several years, and the experience has been consistently excellent. Our main contact,… Read more

Joshua Benton, is outstanding. He chairs our AGM with calm efficiency, keeps discussions on track, and provides realistic budget forecasts that help maintain reasonable quarterly contributions.

Across the year I usually need to contact Strata Data for clarification on bylaws, voting processes, or to pitch items for consideration.

Joshua is always reachable, prompt in replying, and exceptionally clear and patient in his explanations.

If asked, I’d have absolutely no hesitation recommending Strata Data as strata management specialists.

I deal with many property managers and many struggle to simply reply to a email or pick up a call. I have found Natalia to be very helpful, very… Read more

professional and very proactive which is rare. Look forward to having more dealings with Natalia. Highly recommend.

Terrible service after they bought out a local company. Notices for body corp levies weren't emailed, they engaged debt collectors without any… Read more

reminder, after 10+ years of perfect payment record. Will be contacting the Office of the Commissioner for Body Corporate.

Stop sending junk mail please! My letter box clearly has No Junk Mail on it.

We arrived at Colourwave Terrace, The Hill Newcastle on Sat 12 July for a 4 night stay and found it boarded up & scaffolding in place. We had a 3hr… Read more

drive from Sydney & we were not advised by Hometime that the property was not fit to stay in. Hometime manage this property through Airbnb. Even though [Name Removed] from Hometime answered my call, it was the middle of the school holidays & we then spent an hour trying to find suitable accommodation for our family

We've had a very positive experience with StrataChoice over the past year. Aleks V. has been consistently professional, responsive and easy to deal… Read more

with, keeping owners informed and following through on actions. He communicates clearly, takes the time to explain complex strata matters in a practical way, and isn't afraid to seek specialist advice when needed. We've found him fair, organised and approachable throughout some challenging issues. Based on our experience, I wouldn't hesitate to recommend StrataChoice.

I’ve had the pleasure and excellent experience working with Westside Strata Management, and in particular with our strata manager, Cameron Birchall,… Read more

who supports our Vogue Body Corporate and Committee.

Cameron has consistently demonstrated a high level of knowledge, professionalism, responsiveness, and genuine care resulting in the smooth running of our building and adherence to governance processes and structures.   His communication is always clear, concise, considered and timely, and he approaches every matter, big or small, always with a solution focused mindset that makes a noticeable difference to owners and residents through making them feel heard and valued.

What stands out most is Cameron’s ability to navigate complex strata issues with confidence and fairness in an informed, collaborative and consultative way.   Whether coordinating maintenance, guiding the committee through compliance and governance requirements, or helping progress community improvement projects, he brings a level of diligence and follow through that builds trust and keeps our buildings operating efficiently.

Under Cameron’s management, we’ve seen improved coordination, faster resolution of issues, a more proactive and collaborative approach to building needs and delivered efficiencies resulting in administrative savings.  His support has been invaluable in helping the committee deliver positive outcomes for the Vogue community.

I highly recommend Westside Strata Management and Cameron Birchall to any building seeking a collaborative, knowledgeable, reliable, and genuinely committed strata manager.

Strata 86502 Our strata manager Nicole Kazzi, has been outstanding in her ability to attend to all our queries and complaints (not too many ) and… Read more

is approachable and always available to takes my calls and explain certain issues to me. Nothing is too much trouble. Thank you for the opportunity to voice my satisfaction. Also your receptionists are always friendly and helpful.

regards

Gloria Unit 502

Great service and professionalism – Our Strata Manager, Christina Ozekin is always willing to assist and support with a high level of professionalism and knowledge ensuring situations are well addressed and resolved.

Jason and Scott have been fantastic! As Chairperson of our committee, I have found they have gone beyond the call of duty to provide our small body… Read more

corporate with an excellent service. We switched to KBW from a dreadful and unprofessional body corporate manager and are delighted to now be in excellent hands. Jason is very responsive, friendly and professional, and he is a pleasure to work with.

GK Strata has been our strata manager for around 20 years. I have been a member of the strata committee for all of those years and highly commend GK… Read more

Strata, and particularly our strata consultant, Daniel Russell-Cooper for the professional manner in which our strata management needs are met. Daniel is highly client-focused, always willing to take your call and to give objective constructive advice. His knowledge of NSW strata law and its application is first rate especially, as in recent years our strata plan has undergone several complicated major projects and we could not have had such successful outcomes if it were not for Daniel's invaluable contributions. More recently, Daniel has been needed to attend and chair our committee meetings and, being a good listener and having had extensive experience dealing with numerous others strata plans, his advice and counsel are well-respected and highly-regarded by my fellow committee members. Doreen Cheong

Review of Jana Antelmann – Jana has been looking after us in Manly for 9 months. We were quite disillusioned with our experience up to that time. She is efficient and I feel… Read more

that she is always there despite our property having only 6 owners. Her advice is prompt, clear and delivered efficiently. Very pleasant to deal with and professional going the extra. Thank you

I was a property owner with MadeComfy for 5 years. In the last 12 months since the company changed ownership they have been a disaster. Poor customer… Read more

reviews on cleaning and responding. It took 3 days for them to evict a tenant who was smoking and cause damage to the apartment and common property. Took ages for them to respond to my phone call and emails.

Jillian Hull is our strata manager. In amongst some extremely challenging issues and problematic neighbours she has been a reliable and professional source of assistance and help. We're thankful for her support

Shanee Mulhearn always responds promptly to facilities issues and makes arrangements for necessary works to be carried out quickly . Facilities management is one of the difficult jobs in Strata Management .

Chu has not been the best communicators. They've ignored my email as I make inquires into my claim loss of rent and damages to my property .Still no payment made into my account

What an incompetent run establishment. Georgia, n Jody, couldn't organise a fun run. I wouldn't trust them with a homeless rat. I rented a house thru… Read more

them n was a single tenant, rent always before due date, I kept a very clean home, the house was already run down when I moved in n needed fixing up, hence why the rent was cheap, I did alot of fixing it up myself, which wasn't a problem as I had to live there, trying to call them was nxt to impossible n got answering machines. They changed their account number for where the rent was ment to be paid into, n when I finally got thru to get the new account, was told they didn't know it n recommend I direct debit, I manually do things n don't trust direct debit. After finally getting the account number of of them, that apparently they didn't know it, it was sorted, my lease ran up n decided to move to a nicer home, with a more reliable real estate, after cleaning the house from top to bottom, I got an email, stating $2500 in repairs that was already there when I moved in, as I had photos, as soon as I sent them thru the photos, they wanted $1000 for a professional bond clean, as I never paid a bond on the condition what the house looked like when I moved in, sent those photos in aswell, I had left the kitchen drawers open when I had cleaned them to air out n dry, then get an email wanting me to go back to the property to close them, also I must've missed a speck of dust on the outside of the kitchen screen, which had holes n rips in it, from wen I moved in, n I had photos of that aswell, wanted to charge me $50 for a small window screen. I called the RTA n they told me to not worry about it, as I had never paid a bond. I never heard back from them again. They should be embarrassed.

Tania is an absolute Star – We've had an excellent experience with Rent360, and in particular Tania Williams. We applied for the house Canberra, 2 weeks before me moved, and… Read more

Tania did her best to assist us. Paperwork was seamless and the house was immaculately presented to us on arrival. We couldn't be happier.

Stratarama have been managing our group of units for few years and we have found them to be very professional and prompt in everything they do. They… Read more

are easy to communicate with and are very accessible by phone when needed, and that’s what I like. Hope we can build on our relationship well into the future. Peter.

We are very happy with our building manager at Merchant, Vlad Kupershteyn. He is always very pleasant, pro-active and not afraid to get his hands… Read more

dirty when required. Vlad interacts very well with all our occupiers and has a positive working relationship with the staff at Bar Merchant, our coffee shop/bar located in the lobby.

Barbara managed the rental of my apartment in Melbourne. She gave great advice and set my expectations clearly. All the processes for property… Read more

management were handled professionally and I felt comfortable that both my tenant and I were being well looked after. The staff at Dingle were all very nice and happy to help.

We’ve had a very positive experience with this strata company. They are professional, responsive, and consistent in the way they manage matters.… Read more

Communication has been clear and issues have been dealt with efficiently. Overall, the service has been reliable and well managed, and we’re pleased with the level of support provided. I would be comfortable in recommending them.