Priceline Sister Club

Twice I have been signed up to this club without my consent. They used my prescription information to send a "congratulations for joining" letter and card in the mail.

No point – Doesn't seem to do anything. I have points accrue every time I shop there but have never had any kind of reward be it a discount or a credit, well not in at least 6 or so years anyway, so don't know what's the point?

AVOID interstate delivery it’s a mess – I spent about 2 hours trying to buy a gift set online for someone who lives in Adelaide. I added his address and ticked that box. Straight after checkout (there is no address on that screen) I get an email saying my delivery is on the way to me in QLD. I panic, try and find anywhere online to correct this, there’s nowhere. Facebook their messages.… Read more

No reply. Call and by a miracle someone answers and says he’ll delete it and I can re-order. 5 days for refund. I re-order it, and even change my home store to ADL in case. I again get a message to say QLd is preparing my parcel, to sent to ADL!? I need it there quicker, so I phone back. I’m told yes it’s a glitch, lucky you phoned, it would have been posted to QLD, he will fix it. Phones the QLD store while I wait. Blow me down if it didn’t get posted from my local store to ADL. Today is his birthday and I have no idea where the package is, 4 says later :( AVOID!! EDIT I just checked the tracking link and it’s going ro take 9 days for delivery. For a gift set. There were SO many other ways I could have got the gift there in time. Disappointed.

Priceline Sister Club card is totally worth it! – I love to shop at Priceline, they have so many products on special each week, I save so much money with buying the specials. If you shop at Priceline anyway it makes sense to use a loyalty card. I am buying the products regardless if they have a loyalty card or not so why would you not use it and get rewarded. I get a nice surprise at the checkout every few months with the points I have earned.

Excellent rewards – I purchased a card so I can use it when I shop at any Princeline so I can earn points and rewards when I get over a certain number required.

Excellent rewards – Have been a Priceline shopper and member for years. I really love accumulating my points and being able to get the reward off my purchases. I have found Priceline to be of friendly service. There quite a few stores around Sydney and also have the option to buy online. Really happy with it.

Dreadful – Appalling customer service, never take phone calls and do not respond to emails. I had a problem where my account was not accruing points despite purchases, never received advertised discounts and never had a response over 6 months to calls and emails. Completely pointless rewards program, false advertising of benefits. Honestly don’t bother

Title: Sister Club Review: Great Products, But Frustrating App Experience – As a loyal member of Sister Club, I have long appreciated the quality products and reasonable pricing offered by Priceline. However, my experience with the Sister app has been less than satisfactory, leaving me questioning the company's commitment to customer convenience and satisfaction in the digital age. While the products and pricing at… Read more

Priceline are indeed competitive in today's Australian market, the usability issues with the Sister app detract significantly from the overall experience. The login process is particularly cumbersome, often resulting in frustration and wasted time. Navigating through the app to access the digital Sister Club card can feel like a headache, with frequent freezes and glitches hindering the user experience.

As a loyal Sister Club member, I expect a seamless and efficient digital platform that enhances my shopping experience. Unfortunately, the current state of the app falls short of meeting these expectations. The persistent login issues and cumbersome interface make it difficult to fully utilize the benefits of being a Sister Club member.

Furthermore, the recurring issues with the app raise doubts about Priceline's commitment to investing in technology and customer satisfaction. In today's digital age, a user-friendly app is essential for retaining loyal customers and attracting new business. The frustrations caused by the Sister app may deter potential customers from engaging with Priceline, ultimately impacting the company's bottom line.

In conclusion, while Priceline offers excellent products at competitive prices, the shortcomings of the Sister app undermine the overall customer experience. As a loyal Sister Club member, I hope to see improvements in the app's functionality and usability in the future. Addressing these issues is crucial for maintaining customer loyalty and ensuring the continued success of Priceline in the Australian market.

Priceline. Hard to unsubscribe – You get heaps of emails. The emails do not offer an unsubscribe link, so it is hard to unsubscribe. Or maybe I can't find the unsubscribe link.

Was once good – I have been a club member for years and you use to be able to accumulate more dollars the more you spent but now it’s changed. The points are now capped at 5 dollars and doesn’t make it as worthwhile anymore. Also where I live there isn’t a Priceline nearby so unless I go online I don’t really accumulate enough points. Also the special gifts that… Read more

you get when you reach a certain level are in reality just some tiny samples and you usually have to spend a fair bit to even get those. Priceline use to have a great rewards program but sadly the sister club version is not as good.

Its not how it used to be rewards for $5 credit quicker in the past, now dont bother – I dont find anymore worrying about points off Priceline as the rewards system is crap. In the past it was generous and there are better loyalty point programs with other companies. I'll just use priceline when i need it not for points just for purchasing and i'm not particularly concerned about getting $5 as a reward its very minimal to todays times we live in. Show details

I'm not a Sister – I used to use my Priceline Loyalty card quite regularly, then all of a sudden they changed it to "Sister Club". Last time I checked I was not a Sister but a Mister. It appears Priceline has forgotten about it's male shoppers by adopting this female orientated name! I don't think I want to be at the check out and asked "Are you a Sister Club card… Read more

holder"!

I have cancelled my card and will shop online from now on if Priceline are not interested in my business.

$50 gift box – I was so very exiited when received the $50 giftbox. All i got with the $50 gift box from the Park Ridge store was a sample pack of domestic disinfectant wipes, a sample bottle of hand sanitizer, a sample bottle of some dreadful perfume, a sample moisturiser that covered one cheekbone. Absolut waste of time.

Forgot email used for set up – I have forgotten the email address i used to set the sister account so i cant log into the sister app.also i cannot link my sister account to the Priceline app

Probably the worst loyalty program I have – It’s basically useless unless you shop at Priceline daily. Points expire, and you only get a $5 voucher after you spend $400 there, which again needs to be within a timeframe because they don’t accumulate points..

Not enough rewards – The loyalty program isn't worth it unless you are a really big spender and make it to the Pink Diamond tier. You need to spend $400 just to get a $5 reward. The other rewards like beauty boxes or birthday gifts aren't given to all tiers and from what I've seen the beauty boxes are just samples or products they're trying to get rid of. It would… Read more

have been better to have more discounts instead of the promise of beauty boxes, "exclusive" sales and partner perks that nobody will really use. They also say that now points don't expire but this is misleading as it only applies to Diamond and Pink Diamond tiers. If you regularly shop at Priceline then of course, join the club and scan your card but if you're looking for value and discounts I'd go to other pharmacies like Chemist Warehouse.

Don’t bother – I’ve always used my sister club card and spent a lot of money in Priceline and always scan my card to find there seems to be no points no rewards at all , lve emailed asking why with no response , asked at counter with no clue about why from staff , yet card scans ordered and reapplied for new membership mths ago yet nothing , it’s a big waste of… Read more

time with no rewards that l hear are worth it , chemist warehouse has better specials , forget sister club there’s no loyalty or help with issues

New Sister Club a waste of time and money – I recently qualified as a Pink Diamond member and went to pick up my bonus Beauty box. Unfortunately, the extra premium beauty box for this membership was unavailable. However the sales assistant went out of her way and spoke to Head office who then authorised that i could be given both the Beauty box and the Premium Beauty box. With excitement… Read more

I opened these boxes marketed as being valued up the total of $85.00 (not the $100 for pink tier members), to find them full of little samples, that's all, no full sized products. So disappointing and a slap in the face for a new hyped revamped loyalty program - it is really 'loyalty' in name only. The old loyalty Sisterhood program valued its members and rewarded them accordingly. So now I am off to Chemist Warehouse for cheaper prices and better value.

angry – I was not made aware the card was about to expire by the sales person . Nine dollars off a pensioners sustagen would have been a big help. I was not made aware the points ran out

Waste of Time!!!! – Do not bother with this card as it is just a lure to get information out of you. Go to Chemist Warehouse who will offer cheaper prices and you will save more than the miniscal rewards themselves. I recently also went to their pharmacy to buy anti-fungal tablets, Terbinafine-DRLA and spent an extra $10 as compared to Chemist Warehouse. When I wrote… Read more

to Priceline complaining I was told that they do not regulate the pharmacy prices. They also told me that they would send it on for further investigation. I have received nothing to date. Since their expansion I have noticed that their prices across the store have gone up significantly and I have left the store many times empty handed.

Waste of time & space – Forgot my card, contacted Priceline on line and eventually had rewards added. Went to Priceline today, at the checkout was told "Oh you've got $5 running out soon", so I said "OK deduct it from the total please." After several attempts it was not possible because of a system error. "Sorry come back another day" Don't think so, not going to a shop… Read more

just to buy something that I don't really want. Summing up - Waste of time collecting the rewards.....

Excellent for women – I love how friendly and pro woman this whole thing is. Priceline is a great place to shop: they always have sales so it's easy to get points, plus, as I said, very pro woman and encouraging to their female customers of all ages. The rewards are decent and the staff are always open to questions regarding the Club. Great experience!

Blatantly female biased and clearly discriminatory against males – Blatantly female biased and clearly discriminatory against males - PriceLine is now my nearest local pharmacy for MedAdvisor - hence I have just joined 'PriceLine's Sister Club' as there was no 'PriceLine Brotherhood'. On looking at my current offers they are all female products. And this is a direct quote from their Sisterhood web-site link - " … Read more

Because serious illness touches us all, help us to raise money and share the stories of those affected by serious illness. Find out how you can help us, help women around Australia!. " And there you have it in a nutshell - apparently us blokes are not supposed to get serious illnesses. If there were a male orientated site then we would probably be taken to court under equality and diversity laws - being female is not an exclusive right to only look after your own health but being part of the human race is. I am surprised that this has been allowed to continue for so long. In my own opinion this is reverse discrimination and elitism of the highest degree.

Actually get money back – One of the few rewards card systems where you frequently get money back to spend on your next purchase. You have to shop there regularly, granted, but it's nearly as greedy as say Woolworths rewards where you need to spend over $2000 to get anything back.

Rewards card – Cut card up yesterday. Don't like being asked for donations at cashier I would rather pay full price and not be embarrassed into giving when I don't want to.

How about a Brothers Club – I've often been invited to joining the Sisters loyalty club but being a mere man have declined... now that Priceline can no longer provide men's hormone supplements I now get my scripts at Chempro or Chemist warehouse... I presume if I was a sister or any female I could access female supplements...

Why not on scripts – So I think the rewards card is great but why don't we get reward points on scripts? I spend a fortune on scripts and it would of been nice to get a little reward back coz I always make sure I go to the same Priceline pharmacy even if it is out of my way.

great place for lady's to shop – On the weekend I had to find some gifts for friends. I went to the Colonnades Price line store , I had to enquire about a couple of things and the young lady who helped me, was perhaps the nicest I have encountered in Adelaide. Her manners and her desire to be of service was beyond and above. well done !!

Good rewards – When I got married I had to change my name, all I had to do was email Priceline and they changed my name ASAP. Always very happy shopping there and I am glad I signed up to the sisterclub. I love getting the rewards! I go to buy something and they say I have $3 on my card would I like to use. The easiest rewards system ever!

Sensible shoppers never EVER join any loyalty program – Sensible shoppers never EVER join any loyalty program! These companies spend millions running those programs because they profit. They want us to sign up, they tell the register operators to ask us to join. But for all the points, offers, freebies and discounts (the 3%Priceline reward or 1 dollar for every 100 or so points, is laughable to anyone… Read more

that can afford to spend 100 dollars), we really are not getting the better end of the deal. The truth: Loyalty schemes provide retailers with an astounding volume of data: your age, gender, address and household size. Every time we scan our loyalty card at the register, our transaction is recorded against our account. They use the information to compare us to everyone else with similar profiles so they can more easily pitch us products the data analysis has predicted we're likely to buy. It's called targeted marketing. Even if not a member they still collect our demographic data through pay pass and credit purchases. Next time use cash or your debit card's pin number...

This is a good rewards system – The Sister Club for priceline is good and they give you good rewards after spending a bit of money! they have to keep the rewards lowish because of the large size of the chain business however it is good for small savings on a great range of cosmetic and pharmacy products.

Gift card – I was pleasantly surprised when i received my gift Shopping Voucher to the value of $31.12. Thank you. My delight changed to disappointment when I spent approximately $15.00 and expected to get the voucher back because it still had $15.00 on it to spend. Imagine my surprise when i was told by the assistant that i do not get to keep the voucher as… Read more

it now had a vale of $0.00.

I feel that this should be made clearer to the customer and be printed on the front of the voucher. If i had known of course i would have spent the total amount.

My no. 1 reward program (and best it's free) – Priceline sister club is by far one of the better ones in Australia (I definitely had much better ones in other countries that I have lived). First it's free to join and no membership fees, second, it sends out a voucher to you every quarter if you are eligible (postage aint cheap in Australia), third, you can get double points during certain… Read more

promotion. Only reason it's not 5 stars because I prefer the voucher to be digitalized (I lost 2 vouchers twice unfortunately once when I moved house and forgot to update, and the next one it got missing in transit)

-- now five stars because I can redeem at the store without the vouchers!

So little for such a big spend – I received a voucher for $25.80 as a reward for spending almost $700. Is that all! Gee I thought a loyal member would get at least $50. Very tight.

Not bad,a few dollars off – It's okay,comes in handy when youre looking for a few dollars and you have no loose change.I have been with for 7years