Proform Kitchens
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11 reviews · Statistics
Reviews
Avoid, Shop elsewhere
Visited show room in Malaga today, spent around 20 x minutes looking at various kitchen displays and was not asked once at any time if we needed any help, 4 x people in the office and nobody wanted to get out of their chairs, I'll spend my $30,000 elsewhere
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wipe there hands when there are problems
my mother-in-law who is 87 had her kitchen installed but the tap developed a leak. George wanted her to contact the supplier and arrange repairs which she tried over many weeks. She asked me to get involved and George and I had many conversations where he acknowledged he should have done this. After many promises and no result, I told him i would need to go to consumer affairs to which his reply was "you do what you want"I would never recommend them to anyone.
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Not so perfect
Our initial experience with Proform was excellent. They have a great showroom and staff were friendly and helpful. However as the design progressed we found ourselves reviewing every revision of the drawings closely as there were many discrepancies. More importantly we had to inform Proform that the cabinet dimensions would not allow our oven to be installed with the correct clearances even though the make and model number was provided. This resulted in an additional cost above the accepted quoted price. Our biggest issue is with the pantry d
... Read moreoor because it doesn't close unless you push it firmly. Occasionally the door will pop open. Proform have told us that the design of the fittted hinges want allow soft closing and nothing can be done about it. Proform have attended on three occasions to try and rectify this and have now given up. A design flaw by Proform that detracts from an overall quality job. We expected that a company as big as Proform would ensure the end result is perfect and the customer is happy.
We now have the kitchen we always dreamed of...
From go to woe our experience with Proform has been amazing… George, who came to measure and quote was fantastic and was fantastic throughout, keeping us informed along the way with the progress of our kitchen; Proform is so lucky to have George. His ideas and design were exactly as I wanted my kitchen to be and some of his original ideas were also fantastic. I now have the kitchen I have always dreamed of…Matt, the installer, was fantastic too and because he takes pride in his work, the end result is fantastic… we just could not be happier.
... Read more Whilst a flat pack kitchen would have been cheaper, the end result would not have been this amazing and we are so happy we decided to spend more and get EXACTLY what we wanted, which we couldn’t do with a flat pack… the old saying, “you get what you pay for…” is certainly true here… and we do not feel we have paid too much at all; the quality of the work is outstanding for the price…Thanks so much Proform, we could not be happier… t’n’t xx”
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Job well done
My new proform kitchen was installed yesterday from start to finish the professional way in which anthony ben and the staff at proform performed was exceptional peter who installed the kitchen was very good and had the kitchen done in no time i would highly recommend proform and should the need arise i wouldent hesitant to use them again job well done from a very satisfied customer
Proform Kitchen
Very pleased with the design and quality of our Proform kitchen. Anthony's design suggestions were exactly what we needed to achieve the long term functionality we required. We met with Anthony on numerous occasions to finalise design and colour selection and each time he was very patient and gave us several options to choose from. Quality and installation first class. Excellent value for money.
good instillation poor contact
my kitchen was installed by proform, it was installed well with no problems but when i wanted to extend the bench top, i could not get a hold of anybody for a long time and the 2 times i did i was assured i would be contacted back and am yet to be contacted
Unfortunately we're unable to send you a private message, please contact us on 8369 2586 if you would like further assistance.
Wallspan Kitchens have a link on their website to our Product Review page to obviously high light some average reviews. As explained in our responses, these reviews were written prior to new ownership
... Read more in 2015, for more updated reviews under our new ownership please check our 'Google' & 'Facebook' reviews. If Wallspan would like to include past reviews then they should perhaps post the following links of when their parent company went into recievership leaving their clients with unfinished kitchens.
Love my kitchen!
Proform installed my kitchen more than 3 years ago now. I just saw this review page so thought I would add my feedback too. I love my kitchen to bits! It all went very smoothly with no problems. 3 years on and it is all still looking and working really well. I would definitely use them again or recommend them.
Great kitchen, great price and great service!!
I have read the previous reviews and I wonder if we are talking about the same company. Proform have just finished installing my kitchen and it looks awesome! I received great service from start to finish. The product was to an excellent standard. They also did my robes, Landry and bathrooms. No complaints here! If only I could post a photo to show you all. We have used Proform in every house we have lived in. This is kitchen number 3!! Never had any problems. I would definitely recommend Proform to my friends and family!
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Top Quality Displays, but Ikea Finishes
I had a new kitchen, bathroom, laudnry and wardrobes done by Proform in the middle of 2013. I was pleased with the sell and the price, but I also experienced long delays in installation and stuff that wasnt finished properly and it took them ages to return. They also damaged cupboards when they were installing but tried to say it was us and not them.
I thought that I was paying for good quality, but what I got was misaligned doors, kickers that werent installed properly and latches that dont shut. Also when they were sealing the basins, they
... Read more got the silicone everywhere and botched up the clean up job. Im now sure I could of got a cheaper price better quality kitchen and install from Ikea. Sad I had to find out the hard way The initial contact all seemed positive Long delays, damaged cupboards, they dont accept responsibiltiy and they get pretty angry when you try to get things fixedSorry to hear about your unpleasant experience. Proform Kitchens have been under NEW ownership since 2015 and we would like to stress that policies and services from the previous ownership are not ref
... Read morelective of the standards and ethics of the new ownership. The materials being used by Proform Kitchens today are from the most trusted brands & only the highest quality suppliers are used. I'm sure you will find a NEW Proform Kitchen to be one of the best investments you could make when building or renovating your home.Wallspan Kitchens have a link on their website to our Product Review page to obviously high light some average reviews. As explained in our responses, these reviews were written prior to new ownership
... Read more in 2015, for more updated reviews under our new ownership please check our 'Google' & 'Facebook' reviews. If Wallspan would like to include past reviews then they should perhaps post the following links of when their parent company went into recievership leaving their clients with unfinished kitchens.
Long delays, weak excuses, chipped bench tops, banging doors
Proform kitchens have recently completed a new kitchen for us. Our home is an older home and it replaced an outdated one. First impressions were great. Good sell, nice displays, lots of yes's. Stop right there!
We had to remove our old kitchen to fit the new one, so feeding the fmaily was a dififcult as it was. But then we had a five week delay, were fed a bunch of excuses and then when they did install, they sent a bunch of thugs to install it. We've ended up with chipped laminate bench tops and a couple of doors that don't close properly an
Sorry to hear about your unpleasant experience. Proform Kitchens have been under NEW ownership since 2015 and we would like to stress that policies and services from the previous ownership are not ref
... Read morelective of the standards and ethics of the new ownership. We have restructured our staff to avoid any issues like this from reccuring. Proform Kitchens also now provide ALL the necessary trades to undertake any work required to make the installation process a smooth & hassle free experience from start to finish.Wallspan Kitchens have a link on their website to our Product Review page to obviously high light some average reviews. As explained in our responses, these reviews were written prior to new ownership
... Read more in 2015, for more updated reviews under our new ownership please check our 'Google' & 'Facebook' reviews. If Wallspan would like to include past reviews then they should perhaps post the following links of when their parent company went into recievership leaving their clients with unfinished kitchens.Questions & Answers
I wrote a review of Proform kitchens (by name of Caroann) yesterday but it has not appeared on your website and I am wondering why.
What part of the content was inappropriate? Every bit of what I wrote was the truth!
In fact there's even more I could add since the time of writing. (eg the cabinets were supposed to have finger pull doors and now they're installed, I realise they were made flush at the bottom instead of having the finger-pull overlap.
Why would you not publish my honest account of my experience with Proform Kitchens (which, it is interesting to note, tallies with the other 'Bad' & 'Terrible' ratings given by the first two reviewers!)? Is it because the productreview.com site is really not an independent review site or is funded by companies such as Proform and hence you want the reviews to be mainly positive
Sorry to hear about your unpleasant experience. Proform Kitchens have been under NEW ownership since 2015 and we would like to stress that policies and services from the previous ownership are not reflective of the standards and ethics of the new ownership. I know it has been some time since this review was posted but if we can be of any assistance please don't hesitate in calling.
Wallspan Kitchens have a link on their website to our Product Review page to obviously high light some average reviews. As explained in our responses, these reviews were written prior to new ownership in 2015, for more updated reviews under our new ownership please check our 'Google' & 'Facebook' reviews.
If Wallspan would like to include past reviews then they should perhaps post the following links of when their parent company went into recievership leaving their clients with unfinished kitchens.
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Contact info for Proform Kitchens
| Mon | 9:00 am - 5:00 pm |
|---|---|
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 1:00 pm |
| Sat | Closed |
| Sun | Closed |
- ABN: 31634893397
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It's great to hear the initial installation was a great experience. When the new ownership took affect in 2015 there were some changes to our staff which could have possibly been the cause of your mes
... Read moresages not being communicated properly. I will private message you with my details to see if we can still be of any assistance.