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12 reviews
James
JamesSA
 

One of the worst – they are one of the worst property managers I have come across but smallacombe sanderson on fullarton road norwood are by far the most worst disgusting property managers I have ever had the unfortunate experience of ever dealing with. Their inspections are a total joke, they let pet owners pets poo and pee on your carpets and do nothing about it… Read more

and make you pay for replacing carpets, smallacombe sanderson are by far the most vile of vilest property managers in all of australia

Nathan
Nathan
 

Did a great job for us! – We had PMG for 2 1/2 years and they did a great job of finding reliable renters for us - never had a late payment, etc. Best of all, sorted out all bond and repair issues seamlessly for us. Thank you!

Kirsten
KirstenNSW2 posts
 

TERRIBLE!!! – Worst agency I have ever dealt with. Treated my mother so badly, causing so much unnecessary stress. DON'T DEAL WITH THEM!!!

Ken and his Mum
Ken and his Mum
  Verified

Extremely satisfied with their service – PMG has been managing my sons property for the last 2 years. George and his staff do an extremely great job sending us photos and inspection reports every 3 months. Very much appreciated and satisfied.

rentmyhouse
rentmyhouse
 

HORRIBLE - AVOID AT ALL COSTS minus stars -10 – This company offers the world and delivers nothing. They do regular inspections but unsure what they inspect/ just the surface - not not even, Should not be called property managers at all. They never call back, make up stories of telling you things which they never did, never call back. THE CHOICE IS YOURS BUT I RECOMMEND NO. I wish i knew this… Read more

before I signed them to manage my property. Save yourself a headache and pay the extra 1 or 2% for a real property manager!!

negative -10

Honest person
Honest person
 

Nightmare starts – Never deal with this company, extremely stressful! It’s a nightmare experience. If there’s a word that can be used for the worst service in the world, I will definitely use this word to summerise this company. It should not exist!

Murphy Brown
Murphy Brown
 

Minus score if it was allowed - Avoid at all costs – From a renters perspective... rented though them for two years. Always paid all rent and utilities in advance or on time. no consistency with this agent. Never saw the same person for the quarterly inspections. Would raise issues and not have them dealt with until the second or third email. Some were never dealt with. Had flooding issue… Read more

that was never attended too nor was it reported to the owner (I spoke with owner direct in relation to this company)

They would lie and intimidate to get you to extend lease, months before it was due. I had had enough and wouldn't renew, glad I'm out.

If you do rent through them, make sure you keep copies of everything. They raised an issue 2 months after an inspection and threatened to evict, I proved the issue was a non-issue by emailing them copies of the inspection report questioning their motives and calling their bluff.

I would never do any kind of business with them again...

If I was a home owner wanting to rent my place, I would not use them at all. Pay the extra and get a real property manager. You will be wasting your money if you do.

Stressed
Stressed2 posts
 

Should do their tenant research better – Land owners, avoid this mob. Pay a few hundred dollars a year more for property management that is willing to do their tenant research properly, and act decisively with regards to problem tenants. Much better chance of getting good tenants and avoiding aggravation from frustrated neighbours.

Rhys
Rhys
 

Avoid at all cost – Don't answer calls, don't respond to emails, lie. The worst company i have ever dealt with without doubt. They are a joke [name removed] is a liar. [name removed]...no better Don't bother.

Remba
Remba2 posts
 

BAD COMPANY TO WORK FOR – Really bad place to work for with a high employees turnover, no trust from the owner to anyone. Terrible work environment

Lisa
Lisa3 posts
 

Don't think your getting a good rate for service!! – Have 2 properties under management with this group and thought I was getting a fantastic deal when signing up as they stated that they do everything that the other management companies do just at a slightly lower cost. After being with them for a year you realise that you obviously get what you pay for with property management and it has ended up… Read more

costing me more in the long run than the savings that I made by the reduced 5.5% management rate, with lost invoices for payment and constant chasing of accounts.

Word to the wise save yourself a headache and pay the extra 1 or 2% for a real property manager!!

Euronymous
Euronymous55 posts
 

Terrible – If I could give these guys a minus 1 I would! If they have a house you want to rent, run for the hills. It is not worth the heartache. I rented a property from them only to have major things go wrong. I can deal with a leak in the roof or a broken cupboard, but when there were sparks coming out of the fuse box you have to draw the line! The… Read more

property manager came to look and see the visible sparks. He told me to be careful because if I touched it it would probably kill me, yet still allowed the landlord to refuse to pay for an electrician and fix it themselves.

When leaving, I did everything I could to allow them access to do inspections for potential tenants. They would call me on the day of wanting to bring someone while I was at work and expect me to have the house clean. On one occasion they even let people through without asking me at all, when my mum rang to enquire why they would do that she was verbally abused by a woman in their office.

I can not stress strongly enough how much you should not rent or lease your property through this company.

Will not repair anything. No communication. Utterly hopeless and unprofessional.

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