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Pure Health Clubs

Pure Health Clubs

3.5 from 19 reviews

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Review distribution

5 star
4 star
3 star
2 star
1 star



  • 2 reviews


Value for Money



  • Verified customer

Extremely unprofessional & poor customer service



  • Verified customer

Terrible service do not go to pure health Newstead


So unhappy with my experience at pure health Newstead! I purchased a Groupon and tried to get a confirmation email (which had been written down wrong, unsure who was at fault) I had not received the email so I emailed the clinic, no reply, I emailed again, no reply, I called and left a voice mail, no reply. Then I was upset and wanted a refund (now they reply) they refused and said it was my fault. Do not go to this gym, they are very unprofessional and unreasonable!!!

Unprofessional, unfriendly and terrible service.


  • Verified customer



Works for me


I have been going to Pure for close to a year now, as a city worker it's very convenient to pop in after work. Every afternoon offers a variety of options and I am never bored. The popular classes can get booked pretty quickly but I see improvements in the timetable. The staff is friendly and supportive.



  • 2 reviews

Like a gym, but much much better!


Since joining Pure in the CBD, I've been going nearly every day. Things I love about Pure include:
* the incredible variety of fun classes -- even visiting daily (sometimes twice a day!) there's literally no way I can get to everything I want to!
* the energy, friendliness, and positivity of all the instructors I've worked with there
* a welcoming atmosphere that promotes wellness and wholeness rather than competitveness or one-upmanship

They say they're an "anti-gym" and I think that's pretty accurate.

Love the variety


My favourite thing about Pure is the huge variety of classes - I pretty much go to a different one every day so exercise is never boring! I never enjoyed working out before and now I actually look forward to it every day after work. I also think the membership is pretty great value for the amount of classes available, compared to other gyms/studios.
The staff are friendly and the instructors seem very knowledgeable - the focus is on good form to prevent injury.
Booking into classes is easy with the app, the only issue is the popular classes do fill up really quickly but if you go on the wait list you can often still get in as there are usually people who cancel.

Best part of my day


Love this place. I look forward to ending the day with a visit. They have a huge range of classes - something for everyone - and extra events to keep you interested. The staff are lively and welcoming and instructors highly experienced.

  • Verified customer

Really enjoying my Pure Membership!


Like the other reviews, the value at Pure really lies in the variety of classes and a timetable that caters for city workers (thank you!!). That being said I also love making use of the cardio + weights equipment also.
I think the pricing is competitive (particular against reformer / l agree studio's) + I'm pretty excited about the local pods opening up (no excuse for missing a workout when I'm working from home)!



Great Gym!


Good classes, and friendly staff. Shower and change facilities can get busy during peak times. Recently extended my contract, because I really enjoy going and have been getting great results. CBD studio is really conveniently located, classes are kept fresh and work the whole body. New app makes booking classes easy as.

Friendly, fun and so much variety!


I love the variety of classes! The staff are very welcoming and approachable. I have done strength training with their personal trainers who are very knowledgable and are great motivators. The class timings are perfect. I would highly recommend Pure to anyone ready to commit to improving their physical fitness.

Great for a first timer


Lots of variety of classes for different levels, instructors are friendly and always available for a chat. If the reformer classes are booked out, there are plenty of other options for classes.

I love this gym!


I have been a member with Pure for over 6 years now. Instructors are knowledgable and caring. No pushy sales. Genuine friendly staff. Classes are amazing and so different - always challenging. Easy booking with an app. Amazing environment. Great value for money. Love Bounce and Reformer!

Excellent facilities, great classes & friendly staff.


I have joined a few gyms previously but had lost interest after a few months. Pure offers a great range of classes that are fun & inspiration. I also like the free assessments that track my progress and was so excited to have lost 10cm from my hips within 2 months. I am seeing great results because the gym facilities & friendly staff.



  • 3 reviews

Wish I had read the reviews first


Sad and dishonest sales tactics, typical gym stuff, will pressure you and try to get any cash can out of you. As the below review said, near impossible to get into the classes. No chance of getting out of contract and it is well over priced.

Shocking experience


Don't sign that contract. The classes are almost impossible to get in to and they won't let you out of the contract. I managed to register for one class in the last month because I was literally hovering over my mobile waiting for the 'booking window' to open. The class is full a few minutes later. They have obviously over-subscribed their membership and clients are left to scrabble for the limited number of places in each class. And who is thinking about their Tuesday pilates class at 7am on a Sunday morning? What a crazy system.



I honestly have never been more disappointed in a gym. Expect them to do everything they can to squeeze every last cent out of you. They will take someone who feels insecure about their body about their body and exploit them with high priced long contracts that are virtually impossible to get out of. If your experience is anything like mine, as soon as you have signed that piece of paper the staff will turn from kind and understanding to dismissive and plain rude.



  • 5 reviews
  • 1 like



I've been going to Pure for years. It's not a trendy gym, but these are serious pilates classes. The classes are interesting and varied. The instructors are professional, helpful and friendly. This is a family business and the owners (a couple) are often there and conduct classes. I'm told the yoga classes are very good too. I recommend Pure to anyone wanting to do Pilates or Yoga.
Friendly and professional staff. Interesting and varied pilates classes. The only group reformer classes in Brisbane.

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