Jackie S.
Jackie S.

I have a pure one mini radio, the battery is not charging up and the power cutting out when plugged in the mains.

Keith D.
Keith D.

Pure one mini will not charge the battery?

robert n.
robert n.

my pure one mini series 2 battery pak doesnt charge does anyone eles have this problem?

Kate H.
Kate H.

my pure mini one is stuck on 'setting clock'. can I fix it or is it done for?

sharpier67
sharpier67

I purchased a Pure One Mini radio at auction last week. Unfortunately the sound is a little distorted. Is there anything that I can do? Or have I bought a pig in a poke!

Maureen L.
Maureen L.

Where is the menu button on a pure one mini radio please?

Mingo M.
Mingo M.

Trying to find a replacement power adapter---but cannot source one with 5.5V output. If choices are only 5V and 6V output (this is all i can order from online supplier) which one should i choose? I am not sure how the numbers and voltage work! Many thanks...anyone

Karen
Karen

I need a new power cord for my pure one mini. Can anyone help with the model of power cord. I brought one but it was the wrong one. Thanks.

Mingo M.
Mingo M.  

Hello Karen, i am just seeing your post from one year ago---i hope you found a new power cord for your Pure One Mini...please let me know how you did it or if you are still searching...i am going to talk to a tech friend tomorrow and will post to you again if i find something. Missing the music..Mingo

pep
pep

Where can I get a replacement Power Charger Cable Cord For Pure ONE Mini Series 2 DAB Radio

PBJ
PBJ  

I found this on ebay, but I'm not sure if it's compatible. I need one too but I am reluctant to buy in case it is't the right one. external link 

pep
pep  

I can't see what you found it doesn't show up in your answer

pep
pep  

I can see the link now and I think it is the right one

Ian
Ian

what is the power supply and are chargers available

robyn b.
robyn b.

My complaint about Pure One digital radio is the case, it is all over sticky. Can it be cleaned in some way. It has been sticky almost since purchase, also have a white one but it is good, different type of case.

Tone
Tone  

Try cleaning it with a microfibre cloth that's been dipped in soapy water and thoroughly wrung out (i.e. you don't want the cloth to be dripping wet), then dry it off with another microfibre cloth. If that doesn't work, try putting a little bit of isopropyl alcohol (say a 1-2 teaspoons) onto a microfibre cloth and wipe it down. Hope that helps.

robyn b.
robyn b.  

It took you 7 months to get back to me with that answer. In the meantime I tried Methylated Spirits, but what really did the job was Eucalyptus oil. Now my set is perfect.

Swee-LanO
Swee-LanO  

I used alchohol wipes and it was quick and effective. Soapy water didn't help.

Carmel
Carmel

I am no longer able to change channels,as it is stuck on Easy Hits which I don't want. What can I do?

Tone
Tone  

Try unplugging the radio for a few minutes and then plug it back in again. If it has the battery pack installed, you'll need to disconnect this as well. Hope this helps.

Francie
Francie

I have a white Pure One mini radio I love but the cord has split at the point of plugging in to the radio. where can I get a replacement cord ?

Matt84
Matt84  

Jaycar would be your best bet to get a universal charger.

Maxine Kendall
Maxine Kendall

Screen has gone blank..screen lights up but no display. Help?

Matt
Matt  

I recently had the same issue. Soon after I bought it I would get no text, and often the controls would stop working and the only way I could switch it off was to turn it off at the wall. Thankfully it was still under warranty so Pure advised me that it was faulty and to exchange it for a new one at the place I bought it. I did that and the new one works perfectly. Very happy with the customer service.

carnation58
carnation58

Can you use this radio if you travel on holiday to the UK?

Matt84
Matt84  

Yes I believe it should work, check the manufacturer specs on their website for more details.

Pure One Mini Dab Digita
Pure One Mini Dab Digita

Hello,

I want to learn the features of the radio.

In particular I want to use with batteries. Radio only with the battery work?

I thank your help

Erdal Aksoy

luvasoccer
luvasoccer  

Sorry, have never used radio with batteries, only electricity.

Peter n.
Peter n.  

My pure digital radio only works with mains power,the batter operation will work only if the batteries are constantly replaced-at least once per week,why is this so?

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