Up to 120,000 Bonus Qantas Points on offer if you apply by 3 May 2021
Earn up to 1.5 Qantas Points per $1 spent
0% p.a. on Balance Transfers for 18 months
Complimentary Travel Insurance & Complimentary Lounge Invitations each year
$299 Annual Fee (reduced to $199 in your first year)
3% International Transaction Fee
|Category||Frequent Flyer & Travel Credit Cards and Rewards Credit Cards|
|Benefits||Complimentary Travel Insurance, Reduced First Year Annual Fee and Sign-Up Bonus Points Offer|
|Minimum Credit Limit||$6,000|
|Additional Cardholder Fee||$50 p.a.|
|Rewards Program||Qantas Frequent Flyer|
|Points Earn Rate||1.5 points per $1|
There’s no cap to the number of Qantas Points you can earn - at home or overseas.
|Contactless Payments||Apple Pay, Google Pay and Samsung Pay|
|Rates & Fees|
|Purchase Rate||19.99% p.a.|
|Cash Advance Fee||3%|
|Late Payment Fee||$30|
|Annual Fee||$299 p.a.|
|Foreign Transaction Fee||3%|
|Overseas ATM Withdrawal Fee||$5|
|Interest Free Period||55 days|
|Cash Advance Rate||21.99% p.a.|
Earn 100,000 bonus points when you spend $4,000 or more on eligible purchases within 3 months of approval. Plus an additional 20,000 bonus points if you make an eligible purchase by 30 June 2021.
0% p.a. for 18 months on Balance Transfers
|Reduced First Year Annual Fee||$199|
Reviewer Photos & Videos
I called 6 times, being cut off each time by Asians who cannot communicate properly in English!! I had to repeat over + over my problem to which they asked me to repeat multiple times
Just too difficult
This card is just a pain in the neck, not to use day to day, but to access online etc. Way to many unnecessary steps to login view statements etc. the constant link to frequent flyer ac in also unnecessary
Terrible Customer Service
Almost impossible to contact.
Dont send reminders of payments dur until AFTER !
Cynical organisation hell bent on screwing you out of money. Selling your data to others to cold call and sell you products and more credit you dont want.
Card doesn't support Google Pay
Went to set up contactless payments on my Android phone and found out card does not support G Pay, only Apple Pay. In this day and age you would expect much better.
Get in, get the points, get out
$199 for 100,000 frequent flyer points is a pretty good deal. I was able to get the bonus in my first month, paid on the day my first month's statement was sent, and I cancelled immediately after. No Google Pay function is ridiculous. The website requires you to log in with a 4 digit pin, then a 6 digit code sent to your mobile. But that's not all, try to view your statement and it THEN asks you for your password (which I'd forgotten). Unnecessarily complicated.
Stick to flying, Qantas!
Have had the credit card for 3 months. They have in that time enabled apple pay. As with all of the reviews in this thread, I can confirm that customer service is rubbish. As one person reported, their credit application was rejected. That happened to my partner, who has never had any credit issues whatsoever. Their credit processing is definitely flawed. The only reason I chose Qantas was for the points, but I don't think I'll be staying with them for too long. Their systems are also poor. The Qantas Money app does not provide you with any notifications when you have used the credit card. This is a handy security feature to confirm in real time when a transaction takes place which banks have but Qantas doesn't.
No Phone Payment Options
No Samsung Pay. No Google Pay.
This is terrible. I wish I had read the reviews here first and not made the assumption that, what with it being 2021, at least one of these would be an option.
No clear reasoning for this lack of functionality. Coles Mastercard, also underwritten by Citibank, happily plays with Samsung Pay.
Will be collecting my sign on bonus and ditching this one ASAP.
An overall expensive card with a limited feature set.
Pro: A good sign on bonus and reasonable earn rate on purchases for Qantas points
Con: high annual fee of $300 a year and the only thing you really get is the points. The interest rate is very high, the card isn't worth a dime if you can't pay it off each month. It also lacks many features eg Android Pay (Apple pay is supported, I was told there is no plan to support Android Pay in the future despite being told this at sign up). Customer service is off shore and not particularly helpful. Don't even bother trying to contact them via the online form, I have never received a response.
Disgusting service, Operators LIE!
Organised replacement cards as they were going to cancel them as we had made no transactions for 2 years. Called them, they said they would send replacement cards and that the account would not be cancelled until we received the replacement cards and made a small transaction. We received the cards 2 weeks later, make a transaction - and they cancelled the account anyway!!!
On calling them again, they said the credit cards were cancelled/closed and that they could do nothing.
I spent HOURS on the phone at the beginning sorting this out so they wouldnt cancel, yet after following the instruction given by the operator, they cancelled the cards anyway!!!!!! !!!!!
Terrible, would not ever deal with them again!
No Apple Pay? Who has a wallet these days!
Card is rendered useless without Apple Pay. I don’t carry a wallet these days so cannot use this to make purchases (just paying bills). Would not recommend this card to anyone!
Useless Credit Card
Payments over $200 frequently denied. Money app was terrible! Have to enter your password to view statements in app?! Tried to add a second card user but couldn't activate the card because of convoluted password authentication.
This card is NOT compatible with Apple, Samsung or Google Pay
Upon receiving this card, and setting it up for everything, I realised that this card is not compatible with either Apple, Samsung or Google Pay. This is very disappointing especially in this day and age where pretty much every major card player is compatible with these mobile payment methods. Additionally, it's extremely strange considering the card is a white labeled Citibank card which IS compatible with Apple and Samsung.
Apple Pay, Google Pay and Samsung Pay NOT available
I took out this card as this website advises Apple Pay, Google Pay and Samsung Pay available. On receiving the card it turns out this is not the case and doesn't seem to be coming anytime soon.
Appalling customer service
Access to my account via my iPhone app and the web has been unavailable for almost 2 weeks due to a ‘technical problem’. I have contacted the customer service centre a number of times and have experienced 3rd class level of service. The phone line is distorted and full of static and to make matters worse the customer service people cannot speak English clearly. Outsourcing customer service to an overseas call centre is just not acceptable and I would not recommend this card to anyone, let alone a friend.
Good product, terrible dealing with Citi
I applied and braved the Citibank application process, should have known something was up at that stage.
Added to that is the lack of features in the Qantas Money app. The app is seriously a cheap and nasty afterthought and not the way to keep customer engaged.
Don’t get me started on having to set up multiple passwords for reasons that are never quite explained.
Questions & Answers
Do I still need to spend $1500 per month to earn bonus points for?
Does Qantas send any confirmation (written document) indicating that the travel insurance have been activated after an over $500 air or cruise ticket purchase? We bought tickets to Bali but we are not sure if the travel insurance is indeed active.
It does not, unfortunately.
Get an answer from our members
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