1 photo
Qantas Premier Platinum

Qantas Premier Platinum

1.9 from 63 reviews · View Statistics
See the Best Frequent Flyer & Travel Credit Cards in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for Qantas? Register now and take advantage of ProductReview's Brand Management Platform!

Pros

  • Up to 120,000 Bonus Qantas Points on offer if you apply by 3 May 2021

  • Earn up to 1.5 Qantas Points per $1 spent

  • 0% p.a. on Balance Transfers for 18 months

  • Complimentary Travel Insurance & Complimentary Lounge Invitations each year

Cons

  • $299 Annual Fee (reduced to $199 in your first year)

  • 3% International Transaction Fee

Details

CategoryFrequent Flyer & Travel Credit Cards and Rewards Credit Cards
Card TypeMastercard
BenefitsComplimentary Travel Insurance, Reduced First Year Annual Fee and Sign-Up Bonus Points Offer
Minimum Credit Limit $6,000
Minimum Income $35,000
Additional Cardholders 4
Additional Cardholder Fee $50 p.a.
Rewards ProgramQantas Frequent Flyer
Points Earn Rate 1.5 points per $1
Points Conditions
  • 1.5 Qantas Points per whole AU$1 equivalent on International spend
  • 1 Qantas Point per whole AU$1 on Domestic spend (up to and including AU$10,000 per statement period)
  • 0.5 Qantas Points per whole AU$1 on Domestic spend (over AU$10,000 per statement period)
  • 1 additional Qantas Point per whole AU$1 on Qantas spend

There’s no cap to the number of Qantas Points you can earn - at home or overseas.

Contactless PaymentsApple Pay, Google Pay and Samsung Pay
Rates & Fees
Purchase Rate19.99% p.a.
Cash Advance Fee3%
Late Payment Fee$30
Annual Fee$299 p.a.
Foreign Transaction Fee 3%
Overseas ATM Withdrawal Fee$5
Interest Free Period 55 days
Cash Advance Rate21.99% p.a.
Introductory Offers
Sign-Up Bonus

Earn 100,000 bonus points when you spend $4,000 or more on eligible purchases within 3 months of approval. Plus an additional 20,000 bonus points if you make an eligible purchase by 30 June 2021.

Introductory Offers

0% p.a. for 18 months on Balance Transfers

Reduced First Year Annual Fee $199
Visit official website

Reviews

  • Transparency
    2.2 (56)
  • Customer Service
    2.1 (54)
  • Rates and Fees
    2.3 (49)
  • Rewards
    3.2 (43)
  • Online Experience
    2.1 (54)
  • Application Process
    2.7 (52)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
Karen Roos
Karen RoosFar North Queensland, QLD
  • 2 reviews

Absolutely pathetic!!!

published

I called 6 times, being cut off each time by Asians who cannot communicate properly in English!! I had to repeat over + over my problem to which they asked me to repeat multiple times

  • Thumbnail
  • Thumbnail
Transparency
Customer Service
JLQ
JLQIllawarra, NSW

Just too difficult

published

This card is just a pain in the neck, not to use day to day, but to access online etc. Way to many unnecessary steps to login view statements etc. the constant link to frequent flyer ac in also unnecessary

Transparency
Customer Service
Colin Green
Colin GreenSouth East Queensland, QLD

Terrible Customer Service

published

Almost impossible to contact.
Dont send reminders of payments dur until AFTER !
Cynical organisation hell bent on screwing you out of money. Selling your data to others to cold call and sell you products and more credit you dont want.

Transparency
Customer Service
Frequent Flyer & Travel Credit Cards

Find out how Qantas Premier Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all

Card doesn't support Google Pay

published

Went to set up contactless payments on my Android phone and found out card does not support G Pay, only Apple Pay. In this day and age you would expect much better.

Rewards
Incentivised Review No
nessjez
nessjez
  • 44 reviews
  • 33 likes

Get in, get the points, get out

published

$199 for 100,000 frequent flyer points is a pretty good deal. I was able to get the bonus in my first month, paid on the day my first month's statement was sent, and I cancelled immediately after. No Google Pay function is ridiculous. The website requires you to log in with a 4 digit pin, then a 6 digit code sent to your mobile. But that's not all, try to view your statement and it THEN asks you for your password (which I'd forgotten). Unnecessarily complicated.

Transparency
Customer Service

Related Articles

Previous

How to get in front of credit card debt with a credit card balance transfer.

Credit card balance transfers are becoming an increasingly popular way for people with growing credit card debts to manage their finances. But are they really a magic bullet? We're going to look at the ins and outs of credit balance transfers, so you can find the best way to manage credit card debt and get your finances back in the black.

Nathan S.
Nathan S.12 Nov 2019
how-to-get-in-front-of-credit-card-debt-with-a-credit-card-balance-transfer

Best Super Funds in 2020!

A good super fund can make a substanial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020!

Wendy Z.
Wendy Z.7 Nov 2019
best-super-funds-in-2020

Best Credit Cards in 2020!

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the best credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.19 Nov 2019
best-credit-cards-in-2020
Next

Stick to flying, Qantas!

published

Have had the credit card for 3 months. They have in that time enabled apple pay. As with all of the reviews in this thread, I can confirm that customer service is rubbish. As one person reported, their credit application was rejected. That happened to my partner, who has never had any credit issues whatsoever. Their credit processing is definitely flawed. The only reason I chose Qantas was for the points, but I don't think I'll be staying with them for too long. Their systems are also poor. The Qantas Money app does not provide you with any notifications when you have used the credit card. This is a handy security feature to confirm in real time when a transaction takes place which banks have but Qantas doesn't.

Transparency
Customer Service
Barry
BarryGreater Melbourne (Inner), VIC
  • 4 reviews
  • 2 likes

No Phone Payment Options

published

No Samsung Pay. No Google Pay.

This is terrible. I wish I had read the reviews here first and not made the assumption that, what with it being 2021, at least one of these would be an option.

No clear reasoning for this lack of functionality. Coles Mastercard, also underwritten by Citibank, happily plays with Samsung Pay.

Will be collecting my sign on bonus and ditching this one ASAP.

Transparency
Customer Service
Ryan
RyanGreater Melbourne (Metropolitan), VIC

An overall expensive card with a limited feature set.

published

Pro: A good sign on bonus and reasonable earn rate on purchases for Qantas points
Con: high annual fee of $300 a year and the only thing you really get is the points. The interest rate is very high, the card isn't worth a dime if you can't pay it off each month. It also lacks many features eg Android Pay (Apple pay is supported, I was told there is no plan to support Android Pay in the future despite being told this at sign up). Customer service is off shore and not particularly helpful. Don't even bother trying to contact them via the online form, I have never received a response.

Transparency
Customer Service
Anon
AnonSouth East Queensland, QLD
  • 2 reviews

Disgusting service, Operators LIE!

published

Organised replacement cards as they were going to cancel them as we had made no transactions for 2 years. Called them, they said they would send replacement cards and that the account would not be cancelled until we received the replacement cards and made a small transaction. We received the cards 2 weeks later, make a transaction - and they cancelled the account anyway!!!
On calling them again, they said the credit cards were cancelled/closed and that they could do nothing.
I spent HOURS on the phone at the beginning sorting this out so they wouldnt cancel, yet after following the instruction given by the operator, they cancelled the cards anyway!!!!!! !!!!!
Terrible, would not ever deal with them again!

Transparency
Customer Service
Frequent Flyer & Travel Credit Cards

Find out how Qantas Premier Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
Tomie V.
Tomie V.Sydney, NSW

No Apple Pay? Who has a wallet these days!

published

Card is rendered useless without Apple Pay. I don’t carry a wallet these days so cannot use this to make purchases (just paying bills). Would not recommend this card to anyone!

Online Experience
Application Process
Incentivised Review No
Kim
KimSydney, NSW
  • 6 reviews
  • 3 likes

Useless Credit Card

published

Payments over $200 frequently denied. Money app was terrible! Have to enter your password to view statements in app?! Tried to add a second card user but couldn't activate the card because of convoluted password authentication.

Transparency
Customer Service
Will
WillSydney, NSW

This card is NOT compatible with Apple, Samsung or Google Pay

published

Upon receiving this card, and setting it up for everything, I realised that this card is not compatible with either Apple, Samsung or Google Pay. This is very disappointing especially in this day and age where pretty much every major card player is compatible with these mobile payment methods. Additionally, it's extremely strange considering the card is a white labeled Citibank card which IS compatible with Apple and Samsung.

Incentivised Review No
Raffa
RaffaSouth East Queensland, QLD
  • 2 reviews

Apple Pay, Google Pay and Samsung Pay NOT available

published

I took out this card as this website advises Apple Pay, Google Pay and Samsung Pay available. On receiving the card it turns out this is not the case and doesn't seem to be coming anytime soon.

Application Process
Incentivised Review No
Peter
PeterGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Appalling customer service

published

Access to my account via my iPhone app and the web has been unavailable for almost 2 weeks due to a ‘technical problem’. I have contacted the customer service centre a number of times and have experienced 3rd class level of service. The phone line is distorted and full of static and to make matters worse the customer service people cannot speak English clearly. Outsourcing customer service to an overseas call centre is just not acceptable and I would not recommend this card to anyone, let alone a friend.

Transparency
Customer Service
BuyersR
BuyersR
  • 2 reviews
  • 1 like

Good product, terrible dealing with Citi

published

I applied and braved the Citibank application process, should have known something was up at that stage.
Added to that is the lack of features in the Qantas Money app. The app is seriously a cheap and nasty afterthought and not the way to keep customer engaged.
Don’t get me started on having to set up multiple passwords for reasons that are never quite explained.

Transparency
Customer Service
Frequent Flyer & Travel Credit Cards

Find out how Qantas Premier Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
Read more reviews - page 2

Questions & Answers

A. Ma
A. Maasked

Do I still need to spend $1500 per month to earn bonus points for?

No answers
Pablo61
Pablo61asked

Does Qantas send any confirmation (written document) indicating that the travel insurance have been activated after an over $500 air or cruise ticket purchase? We bought tickets to Bali but we are not sure if the travel insurance is indeed active.

1 answer
Bodhi
Bodhi

It does not, unfortunately.

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.