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QantasLink

QantasLink

2.0 from 12 reviews

See the Best Domestic Airlines in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(3)
(0)
(0)
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(9)
  • In-Flight Service
    1.7 (3)
  • In-Flight Entertainment
    3.0 (2)
  • Food
    1.3 (3)
  • Seat Room
    1.3 (3)
  • Incentivised Review Yes (0%) · No (100%)
  • Transparency
    2.3 (3)
  • Value for Money
    1.0 (3)
  • Wi-Fi
    3.0 (1)

Theike Goossens

Theike GoossensPerth, WA

  • 2 reviews

Abusing a monopoly at the cost of regional Australia

published

Qantas link which is owned by Qantas has for years been abusing the monopoly position they are in with flights to regional Australia. I really hope the authorities step in and stop this madness. it's cheaper to fly round trip Europe than major to minor city within Australia. of course notwithstanding the oldest fleet in the industry with 17 years the average age of it's airplanes. Qantaslink and virgin regional are the only airlines in the western world still flying the aged fokker 100 airplanes.
most expensive flights, oldest cheapest airplanes = exorbitant profits.

Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
Wi-Fi
DestinationKarratha WA, Australia
ClassEconomy
Booking Third Party
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jiminoz

jiminozDarling Downs, QLD

  • 59 reviews
  • 1 like

Undependable and uncomfortable

published

We recently travelled out of Toowoomba to Sydney with a further connection. Our flight was cancelled due to mechanical issues. This required an overnight stay in Sydney and the loss of a day of our holiday.

On return, our flight was repeatably delayed. Announcements were made for others Flights delayed or cancelled. At least one announced cancellations for mechanical faults. Frequent traveler on QantasLink said this was common. Besides being undependable their Dash 8 aircraft is cramped with uncomfortable seats.

Further their fares from regional airports is extremely expensive. I guess lesson learned. Drive to Brisbane, pay less, and avoid QantasLink.

Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DepartureToowoomba QLD, Australia
DestinationHobart TAS, Australia
ClassEconomy
Booking Through Airline
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C. ANDERSEN

C. ANDERSENSouth East Queensland, QLD

  • 72 reviews

Luggage off-loaded and left in Brisbane.

published
Value for Money
Transparency
Seat Room
Food
In-Flight Service
DestinationAlice Springs NT, Australia
ClassEconomy
Booking Through Airline
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$735 ticket one way and refused a glass of water.

published

Needed to book a last minute flight from Sydney to Coffs Harbour. When the crew were collecting rubbish I went to ask the lady (Bridgette) if I could have a water but before I could even finish the sentence she cut me off and said “we don’t have time we need to clear rubbish”. She then went to the back of the plane and was having a social conversation with her colleague for 10-15 mins before the seat belt sign came on for landing. Then when exiting the plane she had her head in her bag txting on her phone and didn’t farewell us. I just would expect in future more respect especially after paying $735 one way.


Qantaslink Mackay to Brisbane

published

Clem Blake

Clem BlakeThe Mallee, VIC

  • 3 reviews
  • Verified customer

QANTASLINK SIMPLY OUTSTANDING!!!.

published

Terrible check in on Qantaslink flight

published

rick

rick

  • 7 reviews
  • 11 likes

Qantas B217-200 terrible noisy aircraft

published

I recently had the most terrible flight ever with Qantas. I had no idea that Qantas used such old fashioned Aircraft an old rear 2 engines plane.
The legroom was very cramped but the most appalling thing was the noise of this aircraft. I have worked in noisy factories but the noise level was excruciating. I feel sorry for the air hostess that had to work in this plane, as i am sure such noise levels are harmful and wouldn't be allowed in a modern workplace. As such i have vowed never to fly Qantas again, i must say that the air hostess was very good and apologized about the noise.


Shocking crew, shocking service, shocking attudes for such expensive travel

published
Lou

LouTasmania

  • 27 reviews

Excellently service and always on time.

published

Qantas link flies from my local airport (DPO) to take me to Melbourne for any connecting flight. It's only a 1 hour flight and a snack and drink is always served. The planes have increased over the years from 45 seats to 75 seats. A bigger turbo prop as it's called. The staff are always very helpful and the airline is always number 1. The benefits when flying with Qantas for a connecting international flight are superb. Baggage is checked in to your final destination and you can get the best choice of seats for the long haul flight too.


Some needs some training on customer service

published

2/1/17 direct flight from Karratha to Perth was diverted to Newman to pick up two staff pilots. There was a two hour stopover in Perth for connecting QANTAS flights to East on the booked direct flight. The diversion to Newman took longer than this (hours sitting around on the plane), connecting QANTAS flights missed thanks to QANTASLINK placing customer service, delivery LAST, so ended up on a round Australia tour of flights arriving at destination hours later.

Recommend for back packers with no commitments deadlines to meet, and great for mystery flight tours to your destination!


S-Mathew

S-MathewAU

  • 2 reviews
  • 3 likes

Excellent Service, Suited Perfectly to the Route.

published

Questions & Answers

DelQ

DelQasked

I would like to know where and who I contact to put in a complaint about my recent flight from Brisbane to Charleville.
Thankyou

No answers

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