2QantasLink

QantasLink

2QantasLink
1.8

30 reviews

PositivevsNegative
17% · 525 · 83%

Value for Money
1.6
Transparency
1.9
Seat Room
2.1
Food
1.6
In-Flight Service
2.5
In-Flight Entertainment
1.8
Wi-Fi
1.8
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Reviews

30 reviews
TheAnthoShow
TheAnthoShowPerth, WA18 posts
 

Annoyed!

Had to make a detour to broome airport and they had us sitting on the tarmac for what felt like hours.... Air conditioning in the plane with the motor turned off was warmish, cabin started to get stuffy. Wouldn't let us off plane to stretch our legs. Just ridiculous. Hope qantas loses all their fifo contracts. I am Disgusted.
MJRJ
MJRJSydney, NSW9 posts
 

Okay service

Service is okay, but you have to provide your own entertainment along with very little food provided (don't provide coffee, but you alcohol is endless?). Show details
Food
In-Flight Service
In-Flight Entertainment
Wi-Fi
Purple
PurpleQueensland, 482025 posts
 
Paul B.
Paul B.Perth, WA8 posts
 
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
Wi-Fi
Sarah
SarahHunter Region, NSW
 

Very bad experience

Flight from Brisbane to Newcastle 8.00am cancelled. Next flight 7.30pm. Finally on plane at 7.30 and announced that flight will also now be cancelled. No accommodation in Brisbane so transported by bus to Gold Coast accommodation until 3.00am bus transports back to Brisbane for 8.00am flight. One hour flight to get home took 26 hours. Absolute joke for supposedly first class airline. What is going on with Qantas. Show details
Nick
NickMetropolitan Adelaide, SA
 

Dreadful airline

Recent experiences, after flying business class international aa a lifetime gold. Given the only seat on the plane next to someone in the back if the plane. Subsequently lost half of the passengers luggage at an airport with one plane then told oeople who asked at the counter its not their problem. Just arrived in today from 31 hour international business to find plane delayed 4 hours. Had multiple flights cancelled on no notice previously. Genuinely one if the worst airlines in the world that remains in business simply because the government protects it and prevents competition.
John B.
John B.Hunter Region, NSW3 posts
 

Less on time flights than JetStar

I travel Newcastle to Melbourne & return every fortnight. Since COVID restrictions lifted Qantas flights on this route replaced the previously dominate JetStar flights
Great I thought - on time flights
But alas QantasLink’s NOT on time record has surpassed JetStar’s
Of my last 8 flights one has been on time & the other 7 from 10 minutes (1 only) to 2 hrs to 3.5 hrs late (most were in the hrs late category)
So much for Qantas being an on time airline Show details
Value for Money
Transparency
Jessica
JessicaSouth East Queensland, QLD2 posts
 

Best flight attendant ever!

We flew from Sydney to Lord Howe Island. Left on time. Always a smile from Sasha, who looked after us extremely well. The flight was smooth & our bellies full from the lovely Sasha’ hospitality. Very impressed with Qantas Link. Show details
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
Wi-Fi
Jason M.
Jason M.Hunter Region, NSW
 

Dash 8 excessive noise worried about ear damage

Travelled between Newcastle and Brisbane next to window in line with prop, noise way above raising voice level,
two days later and ears still ringing, I should have spoke up to see if ear plugs available to nice staff. Now worried if it will ever stop.
Please get rid or fix them. Show details
Value for Money
Transparency
Seat Room
Food
In-Flight Service
Denise
DeniseSydney, NSW4 posts
 

Flight cancelled and 8 weeks until I get a refund

I’m flying for work tomorrow, Qantas have cancelled the flight and tried to put me on a flight 4 hours later. As I’m flying for work this is useless. I’ve rebooked on Rex, but have been advised by Qantas that the flight cost will be refunded in 6-8 weeks!! As my company requires me to pay upfront for flights and get reimbursed, I am out of pocket for 2 months. Disgusting. Show details
Jac
JacHunter Region, NSW106 posts
 

Plane obviously not cleaned effectively

Flew Brisbane to newcastle today qantaslink. Food scraps and crumbs as well as tissues on seats and floor. Qantas really has fallen down in quality of customer service. So disappointing. Staff were lovely however. Show details
Value for Money
Transparency
Seat Room
Food
In-Flight Service
Wi-Fi
Outback Jack
Outback JackMetropolitan Adelaide, SA
 

The missing link

Since February 2022 I have flown Alice Springs every fortnight. The plane has left on time TWICE in that 12 month period. No complaints about the staff however what’s the point in getting you on board and then delaying the flight. Did I mention the price of a ticket? No it’s obscene Show details
Seat Room
In-Flight Service
Kat
KatGreater Melbourne (Metropolitan), VIC2 posts
 

Missing Bags

Arrived for a 5 day relaxing getaway with girlfriends to Tasmania after a stressful few months. Only to find out that my luggage along with 5 other passengers is missing. I actually witnessed my luggage heading in the opposite direction of the plane when seated upon boarding. Stating to my friend that’s my bag they are taking away? Upon arrival at our destination of Burnie, I along with 5 other passengers were informed that Qantas does not know where our bags are or when they will arrive. This has left me stressed and has ruined a short stay. Customer be aware. Show details
Value for Money
Transparency
Wamas deja
Wamas deja
 

Poor service from Canberra

There is a different level of service on Qantas flights verses QantasLink. With QantasLink you get thrown a’snack’ (read defrosted scone that crumbles to dust on touch) and a bottle of water in economy. There is no inflight entertainment. Your lucky if they collect your rubbish.
With Qantas you get offered tea and coffee and if after 4pm a beverage service.
So QantasLink is as budget alternative to Qantas
Unfortunately Canberra only seems to have QantasLink flights as options. Show details
Value for Money
Transparency
Seat Room
mark s
mark sSouth East Queensland, QLD3 posts
 
Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
Wi-Fi

Questions & Answers

kim b.
kim b.

If my bag in heavier than 23kg can I pay extra

DelQ
DelQ

I would like to know where and who I contact to put in a complaint about my recent flight from Brisbane to Charleville.

Thankyou

Details

CategoryDomestic Airlines
Home CountryAustralia
RouteDomestic
Airline Type Full-Service
Domestic
Economy Included Carry On Luggage Limit 10 kg
Economy Included Checked In Luggage Limit 23 kg
Visit official website

Contact info for QantasLink

  • ABN: 16009661901

Extra Information

Brand Manager for Qantas? Claim your listing.

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